B P09 C Cemetery Operational Standards and Measures.pdf

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This is an NCA Directive 3000 transmittal sheet establishing Operational Standards and Measures for VA National Cemeteries, dated September 19, 2024.

The directive updates the National Cemetery Administration's (NCA) policy and procedures for operational standards and measures across all Department of Veterans Affairs national cemeteries. The directive supersedes the previous version dated January 4, 2010, and is scheduled for recertification on or before September 19, 2029. The NCA Office of Cemetery Operations and Office of Finance and Planning (810 Vermont Avenue, NW, Washington, DC 20420) holds joint responsibility for the directive's contents. Key responsibilities are distributed among multiple organizational units: the Deputy Under Secretary for Field Programs and Cemetery Operations (41) establishes enterprise-level operational standards and reviews proposed updates; the Executive Director of Cemetery Operations (41A) coordinates with the NCA Improvement and Compliance Service to publish the Guidebook and notify relevant offices of updates; the Deputy Director of Cemetery Operations (41A1) maintains the Guidebook for currency and accessibility; Cemetery Directors monitor facility compliance and coordinate with district staff; the Director of Veterans Cemetery Grants Program (41C) determines which standards apply to VA grant-funded state and tribal cemeteries; and the Director of NCA Improvement and Compliance Service (42D) convenes biennial stakeholder meetings and presents proposed changes to the Under Secretary for Memorial Affairs. The operational standards and measures are published in the "NCA Operational Standards and Measures Guidebook," accessible online through the NCA intranet site.

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