B.08 Performance Work Statement.pdf

PERFORMANCE WORK STATEMENT

SURGICAL INSTRUMENT TRACKING SYSTEM

WOMACK ARMY MEDICAL CENTER

FORT BRAGG, NC

1. INTRODUCTION / OVERVIEW

The Department of Operative Anesthesia Services at Womack Army Medical Center (WAMC) seeks to continue the surgical instrument tracking system services for Sterile Processing. WAMC requires a tracking system to continually meet compliance regulations. It is the intent of the Defense Health Agency Contracting Office, on behalf of WAMC to solicit, negotiate, and award a contract for a performance period of approximately 36 months.

2. BACKGROUND

The automated tracking is for surgical instruments and equipment, improving infection control and providing the data for meaningful benchmarking, continuous process improvement and root cause analysis. This is the proven path to zero adverse events, improved clinical outcomes, streamlined workflows, and optimized surgical instrument tracking and management.

3. OBJECTIVES

Continue implementation and support for the Instrument Tracking hardware, software, on-site training, data conversion, as reflected in the Contract Line-Item Numbers CLIN structure within the contract. See below for the details regarding each task.

4. SCOPE

The contractor will provide real-time tracking and visibility through the entire perioperative loop, from decontamination to the Operating Room (O.R.) and back. The contractor will provide software licensing, software security, and software upgrades and maintenance for the Military Treatment Facility (MTF). The contractor shall provide access to Clinical Education team or assessment reporting, a tool used to identify knowledge and documentation gaps and provides a solid base for developing quality improvement initiatives. This assessment can assist in the annual requirement of performing a risk assessment to determine quality assurance initiatives. The contractor shall provide 24/7 support and ongoing training.

The Contractor shall perform all tasks listed and meet all terms and conditions of the PWS.

5. SPECIFIC TASK

The Contractor shall provide the non-personal on-site professional and/or technical services as described in this section of the PWS. The Government shall neither supervise Contractor employees nor control the method by which the Contractor performs the required tasks. Under no circumstances should the Government assign tasks to or prepare work schedules for individual Contractor employees. It shall be the responsibility of the Contractor to manage its employees and to guard against any actions that are of the nature of personal services or give the perception of personal services. If the Contractor believes that any actions constitute, or are perceived to constitute, personal services it shall be the Contractor's responsibility to notify the Contracting Officer (KO) immediately. The following sections specifies the performance tasks required under this contract.

6. PERIOD OF PERFORMANCE

The period of performance for this requirement is for 36 months, starting 01 May 2025. The base and two additional option years will include the software licensing, software security, software upgrades and maintenance for Womack Army Medical Center.

The performance of this contract will be virtual except for the annual utilization assessment and the customized on- site training engagement. When an emergency arises and the software cannot be fixed virtually, it is expected that the contractor’s customer support will respond in person within 24 hours to resolve the issue to avoid loss in sterile processing functionality.

7. HOURS OF WORK

Normal workdays are Monday through Friday except U.S. Federal holidays. Core hours of work are from 0900 to 1500 daily. The Contractor should only schedule the utilization assessments and onsite training during the normal work hours.

7.1 Contractor shall not perform services on those days designated as a Federal Holiday by Federal Status, Executive Order, Presidential Proclamation, or Installation Commander.

7.2 Contractor shall not perform services or report to work on those days the Government or installation is closed due to local determination relating to inclement weather conditions, national emergencies, energy conversation, requiring the closures. During these periods of closure, the Contractor personnel that are not designated as essential shall not report for work nor will they be compensated for those days.

7.3 The following is a list of Recognized Federal holidays. Services shall not be performed on any other day declared a Federal holiday.

• New Year's Day, 1 January

• Martin Luther King's Birthday, 3rd Monday in January

• President's Day, 3rd Monday in February

• Memorial Day, last Monday in May

• Juneteenth Day, 19 June

• Independence Day, 4 July

• Labor Day, 1st Monday in September

• Columbus Day, 2nd Monday in October

• Veteran's Day, 11 November

• Thanksgiving Day, 4th Thursday in November

• Christmas Day, 25 December

NOTE: Any of the above holidays falling on a Saturday will be observed on the preceding Friday;

holidays falling on a Sunday will be observed on the following Monday.

8. DELETED

9. ANTI-TERRORISM / OPERATIONS SECURITY

Access and general protection/security policy and procedures. This standard language is for contractor employees with an area of performance within Army controlled installation, facility, or area. Contractor and all associated sub- contractor’s employees shall provide all information required for background checks to meet installation access requirements to be accomplished by installation Provost Marshall

Office, Director of Emergency Services or Security Office. Contractor workforce must comply with all personal identity verification requirements (FAR clause 52.204-9, Personal Identity Verification of Contractor Personnel) as directed by DOD, HQDA and/or local policy. In addition to the changes otherwise authorized by the changes clause of this contract, should the Force Protection Condition (FPCON) at any individual facility or installation change, the Government may require changes in contractor security matters or processes.

For contractors requiring Common Access Card (CAC). Before CAC issuance, the contractor employee requires, at a minimum, a favorably adjudicated National Agency Check with Inquires (NACI) or equivalent or higher investigation in accordance with Army Directive 2014-05. The contractor employee will be issued a CAC only if duties involve one of the following: (1) Both physical access to a DoD facility and access, via logon, to DoD networks on-site or remotely; (2) Remote access, via logon, to a DoD network using DoD federally controlled facilities on behalf of the DoD on a recurring basis for a period of 6 months or more. At the discretion of the sponsoring activity, an initial CAC may be issued based on a favorable review of the FBI fingerprint check and successfully scheduled NACI at the Office of Personnel Management.

10. SECURITY REQUIREMENTS

Contractor shall insure that drivers comply with vehicle operation and operation at the MTF installation, MTF personnel identification and access requirements, key control, and with safeguard of government property and information of a confidential or sensitive nature. Drivers must be able to access Fort Bragg and pass a background check; it is more difficult for NON-US citizens to gain access to Fort Bragg.

Fort Bragg is a restricted access military installation. Post vehicle registration and decal requirements are no longer required; however, all privately owned vehicles must continue to be licensed, registered, inspected, and insured in accordance with state and local laws. Rental vehicles are considered private owned vehicles for the purposes of installation entry and access. The vehicle rental contract will suffice as proper licensing, registration, and insurance for installation access.

All vehicles are subject to search. Contract employees may encounter long delays for vehicle inspection and identification checks upon entering and exiting the installation.

https://home.army.mil/bragg/about/garrison/directorate-emergency-services/physical-security/physical-security-department-army-security-guards/access-control

The Contractor shall fully comply with the vehicle registration requirements regarding Contractor-owned and Contractor employee privately owned vehicles (POVs) as set forth in Army Regulation 190-

5. Any questions regarding the regulation can be directed to (910) – 432 – 8193. Contractor vehicles and Contractor employee POVs will be searched if the appropriate passes/decals are not displayed when entering Fort Bragg Access Control Points (ACPs). All vehicles, including those with passes/decals, are subject to random search at any time. The Army Regulation 190-5 is available for download at the following website: https://armypubs.army.mil/ProductMaps/PubForm/Details.aspx?PUB_ID=2195

11. PROTECTION OF GOVERNMENT PROPERTY

During execution of the work, the contractor shall protect Government property. The contractor shall return areas damaged because of negligence under this contract to their original condition at no cost to the Government.

https://armypubs.army.mil/ProductMaps/PubForm/Details.aspx?PUB_ID=2195

12. GOVERNMENT RESPONSIBILITIES

12.1. Onsite training

12.2. Provide staff for training during agreed upon time periods.

12.3. Provide IT and/or subject matter experts to facilitate planning and execution of integrating hardware and software.

13. CONTRACTOR RESPONSIBILITIES

13.1. Site visit schedule will be coordinated with Government Project manager or the COR to conduct the software’s utilization assessment.

13.2. Provide steady state operations which includes support 24 hours a day, 7 days a week, 365 days a year for all necessary software upgrades and emergency tech support issues that arise.

13.3. The Contractor shall provide annual software support, configuration changes, and software upgrades during the initial base period and each option period, as exercised by the Government.

13.4. Provide access to Clinical education team, complimentary registration for the Users Conference, priority registration for the Essentials Managers Course and a customized on-site training engagement annually; and any other services provided in the Client Services Plus.

13.5. Ship hardware to Womack Army Medical Center.

13.6. Create a detailed plan including a schedule to encompass the on-site training engagement.

14. GOVERNMENT ACCEPTANCE PERIOD AND PAYMENT PROCESSING

The COR is a government official who has been appointed by the Contracting Officer (KO) for the specific technical, functional and oversight responsibilities for the contract. The COR is designated in the COR appointment letter, issued by the KO, and is responsible for inspection and acceptance of all services, incoming shipments, and documents. The COR will have the right to reject or require correction of any deficiencies found in the deliverables that are contrary to the information contained in the Contractor’s accepted quote. In the event of a rejected deliverable, the Contractor will be notified in writing by the COR of the specific reasons for rejection. The Contractor shall have five (5) workdays to correct the rejected deliverable and return to the COR per delivery instructions.

14.1. The Contractor is responsible for properly preparing and forwarding to the appropriate Government official, the invoice and receiving report for payment.

15. TRAVEL

Travel to Government facilities is required in support of the contract. All travel expenses will be comparable to the Joint Travel Regulations (JTR) and in accordance with (IAW) FAR Part 31.205-46 Travel Costs. All expenses are covered under the Service Plus agreement due to the installation’s election for onsite training engagement and the utilization assessment.