B.08.02 Park Attendant Services Soliciation 24Q0025.pdf

SEE ADDENDUM

(No Collect Calls)

W912DR24Q0025 29-Mar-2024

b. TELEPHONE NUMBER

410-962-2107

8. OFFER DUE DATE/LOCAL TIME

02:00 PM 16 Apr 2024

5. SOLICITATION NUMBER 6. SOLICITATION ISSUE DATE

AUTHORIZED FOR LOCAL REPRODUCTION

PREVIOUS EDITION IS NOT USABLE

STANDARD FORM 1449 (REV. 2/2012)

Prescribed by GSA – FAR (48 CFR) 53.212

(TYPE OR PRINT)

(SIGNATURE OF CONTRACTING OFFICER)

ADDENDA X ARE

26. TOTAL AWARD AMOUNT (For Gov t. Use Only )

23.

CODE 10. THIS ACQUISITION IS

SUCH ADDRESS IN OFFER

17b. CHECK IF REMITTANCE IS DIFFERENT AND PUT

BELOW IS CHECKED

TELEPHONE NO.

W912DR9. ISSUED BY

18b. SUBMIT INVOICES TO ADDRESS SHOWN IN BLOCK 18a. UNLESS BLOCK

7. FOR SOLICITATION

INFORMATION CALL:

a. NAME

NASTASHIA D WILLOUGHBY

2. CONTRACT NO. 3. AWARD/EFFECTIVE DATE 4. ORDER NUMBER

(TYPE OR PRINT)

30b. NAME AND TITLE OF SIGNER 30c. DATE SIGNED 31b. NAME OF CONTRACTING OFFICER

30a. SIGNATURE OF OFFEROR/CONTRACTOR 31a.UNITED STATES OF AMERICA

1 27a. SOLICITATION INCORPORATES BY REFERENCE FAR 52.212-1. 52.212-4. FAR 52.212-3. 52.212-5 ARE ATTACHED.X

25. ACCOUNTING AND APPROPRIATION DATA

1. REQUISITION NUMBER

20.

ADDITIONAL SHEETS SUBJECT TO THE TERMS AND CONDITIONS SPECIFIED.

OFFEROR TO COMPLETE BLOCKS 12, 17, 23, 24, AND 30

SOLICITATION/CONTRACT/ORDER FOR COMMERCIAL ITEMS

ARE NOT ATTACHED

27b. CONTRACT/PURCHASE ORDER INCORPORATES BY REFERENCE FAR 52.212-4. FAR 52.212-5 IS ATTACHED. ADDENDA ARE ARE NOT ATTACHED

(BLOCK 5), INCLUDING ANY ADDITIONS OR CHANGES WHICH ARE

SET FORTH HEREIN, IS ACCEPTED AS TO ITEMS:

. YOUR OFFER ON SOLICITATION

28. CONTRACTOR IS REQUIRED TO SIGN THIS DOCUMENT AND RETURN

% FOR:SET ASIDE:UNRESTRICTED OR X

SMALL BUSINESSX

17a.CONTRACTOR/ CODE FACILITY

OFFEROR CODE

USACE, BALTIMORE

2 HOPKINS PLAZA

BALTIMORE MD 21201

18a. PAYMENT WILL BE MADE BY CODE

RATED ORDER UNDER

DPAS (15 CFR 700)

13a. THIS CONTRACT IS A

13b. RATING

CODE15. DELIVER TO CODE 16. ADMINISTERED BY

SEE SCHEDULE

12. DISCOUNT TERMS11. DELIVERY FOR FOB DESTINA-

TION UNLESS BLOCK IS

MARKED

SEE SCHEDULE

14. METHOD OF SOLICITATION

RFQ IFB RFPX

FAX:

TEL: SERVICE-DISABLED

VETERAN-OWNED

SMALL BUSINESS

8(A)

HUBZONE SMALL

BUSINESS

SIZE STANDARD:

$10,000,000

NAICS:

721211

X

OFFER DATED

29. AWARD OF CONTRACT: REF.

DELIVER ALL ITEMS SET FORTH OR OTHERWISE IDENTIFIED ABOVE AND ON ANY

COPIES TO ISSUING OFFICE. CONTRACTOR AGREES TO FURNISH AND

EMAIL:

TEL:

31c. DATE SIGNED

SEE SCHEDULE

SCHEDULE OF SUPPLIES/ SERVICESITEM NO. QUANTITY UNIT UNIT PRICE AMOUNT

24.22.21.19.

WOMEN-OWNED SMALL BUSINESS (WOSB)

ELIGIBLE UNDER THE WOMEN-OWNED

SMALL BUSINESS PROGRAM

EDWOSB

32g. E-MAIL OF AUTHORIZED GOVERNMENT REPRESENTATIVE

SOLICITATION/CONTRACT/ORDER FOR COMMERCIAL ITEMS

(CONTINUED)

ACCEPTED, AND CONFORMS TO THE CONTRACT, EXCEPT AS NOTED: ______________________________________________________

32a. QUANTITY IN COLUMN 21 HAS BEEN

RECEIVED INSPECTED

32b. SIGNATURE OF AUTHORIZED GOVERNMENT

REPRESENTATIVE

32c. DATE 32d. PRINTED NAME AND TITLE OF AUTHORIZED GOVERNMENT

REPRESENTATIVE

32e. MAILING ADDRESS OF AUTHORIZED GOVERNMENT REPRESENTATIVE 32f . TELEPHONE NUMBER OF AUTHORIZED GOVERNMENT REPRESENTATIVE

37. CHECK NUMBER

FINALPARTIALCOMPLETE

36. PAYMENT35. AMOUNT VERIFIED

CORRECT FOR

34. VOUCHER NUMBER

FINAL

33. SHIP NUMBER

PARTIAL

38. S/R ACCOUNT NUMBER 39. S/R VOUCHER NUMBER 40. PAID BY

41a. I CERTIFY THIS ACCOUNT IS CORRECT AND PROPER FOR PAYMENT 41b. SIGNATURE AND TITLE OF CERTIFYING OFFICER 41c. DATE

42a. RECEIVED BY (Print)

42b. RECEIVED AT (Location)

42c. DATE REC'D (YY/MM/DD) 42d. TOTAL CONTAINERS

STANDARD FORM 1449 (REV. 2/2012) BACK

Prescribed by GSA – FAR (48 CFR) 53.212

AUTHORIZED FOR LOCAL REPRODUCTION

PREVIOUS EDITION IS NOT USABLE

SEE SCHEDULE

20.

SCHEDULE OF SUPPLIES/ SERVICES

21.

QUANTITY UNIT

22. 23.

UNIT PRICE

24.

AMOUNT

19.

ITEM NO.

Section A - Solicitation/Contract Form

The U.S. Army Corps of Engineers (USACE), Baltimore District, will procure Park Attendant Services at Jennings Randolph Lake in West Virginia, as further detailed in the Performance Work Statement.

This solicitation will result in an award based on what best meets the needs of the Government.

The proposed contract will be from Date of Award to 31 April 2025.

The proposed contract is 100% set-aside for small business concerns. All responsible, qualified small businesses may submit an offer which will be considered by the Baltimore District Corps of Engineers. The North American Industry Classification System (NAICS) code is 721211 size standards of $10,000,000, PSC code M1PA. Offerors shall be registered at the System for Award Management (www.sam.gov) to be eligible for award.

To register you will need your DUNS/UEI number.

https://www.sam.gov/portal/public/SAM. Instructions for registering are on the website.

The Contractor shall provide all necessary equipment, staff, labor, supervision, materials, equipment, and supplies to complete the Project.

A pre-bid tour is scheduled for 10:00 a.m. on April 4, 2024, at the Ranger Office. Please contact a Park Ranger at (304) 355-2346 should you have any questions about the pre bid tour.

All questions after the tour shall be submitted via e-mail to nastashia.d.willoughby@usace.army.mil no Later than Tuesday, April 9, 2024, at 2:00 PM

EST.

http://www.sam.gov/portal/public/SAM mailto:nastashia.d.willoughby@usace.army.mil

Section B - Supplies or Services and Prices

Contractor shall be required to perform all work described in the Performance Work.

Pricing – See the attached Bid Schedule (J-3 Bid Schedule)

CLAUSES INCORPORATED BY FULL TEXT

52.204-24 REPRESENTATION REGARDING CERTAIN TELECOMMUNICATIONS AND VIDEO

SURVEILLANCE SERVICES OR EQUIPMENT (NOV 2021)

The Offeror shall not complete the representation at paragraph (d)(1) of this provision if the Offeror has represented that it "does not provide covered telecommunications equipment or services as a part of its offered products or services to the Government in the performance of any contract, subcontract, or other contractual instrument" in paragraph (c)(1) in the provision at 52.204-26, Covered Telecommunications Equipment or Services-- Representation, or in paragraph (v)(2)(i) of the provision at 52.212-3, Offeror Representations and Certifications- Commercial Products and Commercial Services. The Offeror shall not complete the representation in paragraph (d)(2) of this provision if the Offeror has represented that it "does not use covered telecommunications equipment or services, or any equipment, system, or service that uses covered telecommunications equipment or services" in paragraph (c)(2) of the provision at 52.204-26, or in paragraph (v)(2)(ii) of the provision at 52.212-3.

(a) Definitions. As used in this provision-

Backhaul, covered telecommunications equipment or services, critical technology, interconnection arrangements, reasonable inquiry, roaming, and substantial or essential component have the meanings provided in the clause 52.204-25, Prohibition on Contracting for Certain Telecommunications and Video Surveillance Services or Equipment.

(b) Prohibition.

(1) Section 889(a)(1)(A) of the John S. McCain National Defense Authorization Act for Fiscal Year 2019 (Pub. L.

115-232) prohibits the head of an executive agency on or after August 13, 2019, from procuring or obtaining, or extending or renewing a contract to procure or obtain, any equipment, system, or service that uses covered telecommunications equipment or services as a substantial or essential component of any system, or as critical technology as part of any system. Nothing in the prohibition shall be construed to--

(i) Prohibit the head of an executive agency from procuring with an entity to provide a service that connects to the facilities of a third-party, such as backhaul, roaming, or interconnection arrangements; or

(ii) Cover telecommunications equipment that cannot route or redirect user data traffic or cannot permit visibility into any user data or packets that such equipment transmits or otherwise handles.

(2) Section 889(a)(1)(B) of the John S. McCain National Defense Authorization Act for Fiscal Year 2019 (Pub. L.

115-232) prohibits the head of an executive agency on or after August 13, 2020, from entering into a contract or extending or renewing a contract with an entity that uses any equipment, system, or service that uses covered telecommunications equipment or services as a substantial or essential component of any system, or as critical technology as part of any system. This prohibition applies to the use of covered telecommunications equipment or services, regardless of whether that use is in performance of work under a Federal contract. Nothing in the prohibition shall be construed to--

(i) Prohibit the head of an executive agency from procuring with an entity to provide a service that connects to the facilities of a third-party, such as backhaul, roaming, or interconnection arrangements; or

(ii) Cover telecommunications equipment that cannot route or redirect user data traffic or cannot permit visibility into any user data or packets that such equipment transmits or otherwise handles.

(c) Procedures. The Offeror shall review the list of excluded parties in the System for Award Management (SAM) (https://www.sam.gov) for entities excluded from receiving federal awards for "covered telecommunications equipment or services."

(d) Representations. The Offeror represents that--

(1) It [ ___ ] will, [ ___ ] will not provide covered telecommunications equipment or services to the Government in the performance of any contract, subcontract or other contractual instrument resulting from this solicitation. The Offeror shall provide the additional disclosure information required at paragraph (e)(1) of this section if the Offeror responds "will" in paragraph (d)(1) of this section; and

(2) After conducting a reasonable inquiry, for purposes of this representation, the Offeror represents that--

It [ ___ ] does, [ ___ ] does not use covered telecommunications equipment or services, or use any equipment, system, or service that uses covered telecommunications equipment or services. The Offeror shall provide the additional disclosure information required at paragraph (e)(2) of this section if the Offeror responds "does" in paragraph (d)(2) of this section.

(e) Disclosures.

(1) Disclosure for the representation in paragraph (d)(1) of this provision. If the Offeror has responded "will" in the representation in paragraph (d)(1) of this provision, the Offeror shall provide the following information as part of the offer:

(i) For covered equipment--

(A) The entity that produced the covered telecommunications equipment (include entity name, unique entity identifier, CAGE code, and whether the entity was the original equipment manufacturer (OEM) or a distributor, if known);

(B) A description of all covered telecommunications equipment offered (include brand; model number, such as OEM number, manufacturer part number, or wholesaler number; and item description, as applicable); and

(C) Explanation of the proposed use of covered telecommunications equipment and any factors relevant to determining if such use would be permissible under the prohibition in paragraph (b)(1) of this provision.

(ii) For covered services--

(A) If the service is related to item maintenance: A description of all covered telecommunications services offered (include on the item being maintained: Brand; model number, such as OEM number, manufacturer part number, or wholesaler number; and item description, as applicable); or

(B) If not associated with maintenance, the Product Service Code (PSC) of the service being provided; and explanation of the proposed use of covered telecommunications services and any factors relevant to determining if such use would be permissible under the prohibition in paragraph (b)(1) of this provision.

(2) Disclosure for the representation in paragraph (d)(2) of this provision. If the Offeror has responded "does" in the representation in paragraph (d)(2) of this provision, the Offeror shall provide the following information as part of the offer:

(i) For covered equipment--

(A) The entity that produced the covered telecommunications equipment (include entity name, unique entity identifier, CAGE code, and whether the entity was the OEM or a distributor, if known);

(B) A description of all covered telecommunications equipment offered (include brand; model number, such as OEM number, manufacturer part number, or wholesaler number; and item description, as applicable); and

(C) Explanation of the proposed use of covered telecommunications equipment and any factors relevant to determining if such use would be permissible under the prohibition in paragraph (b)(2) of this provision.

(ii) For covered services--

(A) If the service is related to item maintenance: A description of all covered telecommunications services offered (include on the item being maintained: Brand; model number, such as OEM number, manufacturer part number, or wholesaler number; and item description, as applicable); or

(B) If not associated with maintenance, the PSC of the service being provided; and explanation of the proposed use of covered telecommunications services and any factors relevant to determining if such use would be permissible under the prohibition in paragraph (b)(2) of this provision.

(End of provision)

52.217-9 OPTION TO EXTEND THE TERM OF THE CONTRACT (MAR 2000)

(a) The Government may extend the term of this contract by written notice to the Contractor within 30 days provided that the Government gives the Contractor a preliminary written notice of its intent to extend at least 30 days before the contract expires. The preliminary notice does not commit the Government to an extension.

(b) If the Government exercises this option, the extended contract shall be considered to include this option clause.

(c) The total duration of this contract, including the exercise of any options under this clause, shall not exceed 4 years.

(End of clause)

52.222-42 STATEMENT OF EQUIVALENT RATES FOR FEDERAL HIRES (MAY 2014)

In compliance with the Service Contract Labor Standards statute and the regulations of the Secretary of Labor (29 CFR part 4), this clause identifies the classes of service employees expected to be employed under the contract and states the wages and fringe benefits payable to each if they were employed by the contracting agency subject to the provisions of 5 U.S.C. 5341 or 5332.

THIS STATEMENT IS FOR INFORMATION ONLY: IT IS NOT A WAGE DETERMINATION

Employee Class Monetary Wage-Fringe Benefits

Park Attendant Aide - $22.35

Section C - Descriptions and Specifications

PERFORMANCE WORK STATEMENT

PARK ATTENDANT SERVICES

ROBERT W. CRAIG CAMPGROUND

JENNINGS RANDOLPH LAKE

ELK GARDEN, WV 26717

The Jennings Randolph Lake Project is located on the upper reaches of the North Branch of the Potomac River near Elk Garden, WV, about eight miles upstream of the confluence of the Potomac with the Savage River.

The project is operated for water quality improvement, water supply, flood control and recreation. The dam impounds a lake of 952 surface acres and controls a drainage area of 263 square miles on the border between Garrett County, Maryland and Mineral County, West Virginia. The full recreation lake has a surface area of 952 acres, a shoreline of 13 ½ miles, and extends upstream from the dam 5 ½ miles. The project covers a total area of 4,500 acres, 2,700 in Maryland and 1,800 in West Virginia. The project has seven developed recreation areas in both West Virginia and Maryland including two boat launches, a picnic area, beach area, two scenic overlooks and a campground. Annual visitation is in the range of 100,000 visitors per year, most of which occurs between Memorial and Labor Day.

The U.S. Army Corps of Engineers at Jennings Randolph Lake intends to contract for live-in park attendant contractors at the Robert W. Craig Memorial Campground. The contractor will be required to implement all aspects of a campground reservation program to include, but not limited to, register campers, collect camping fees, process reservations using a Windows based computer system, ensuring reserved sites are physically marked as reserved, and issue a copy of the receipt to campers. The contractor will perform campground checks, collect camping fees, and hand out informational pamphlets and copies of park rules, stock brochure racks, and issue a minor assortment of recreation equipment. The contractor will assist the campers/visitors by locating campsites, answering general questions, and advise them of obvious potential or actual violations of campground regulations.

The Robert W. Craig Memorial Campground is a 68-site facility accessible from West Virginia Route 46 via a blacktopped roadway approximately 1 mile long. The campground complex consists of an entrance station, a combination shower house/restroom, a separate smaller restroom station, two playgrounds, a reservable group shelter, nature trails, archery trail, and a visitor parking area. The shower house has hot and cold running water in sinks and showers. Toilet facilities at both the shower house and the smaller comfort station are waterborne/flushable. There are no TV, sewage, or water hookups at individual campsites, but all sites do have electric service. A post hydrant with potable water is located about every fifth site and a bulk sewage dump station for RVs and camping units is located near the entrance station.

Except as noted elsewhere in these specifications, there will be no requirement for significant grounds keeping or janitorial services by the park contractor. These functions are contracted separately with other vendors or done by Corps employees.

The contractor will be provided with a full service (water and sewer hook-up) campsite and access to appropriate facilities within the campground complex. The contractor will be furnished with a two-way radio.

The contractor will be provided a safe for NRRS deposits and documentation only.

This solicitation is for one award as Park Attendant #1.

C.1. DEFINITIONS

a) Contract Period - Base Year and 2 option years as renewed by the Corps.

b) Contracting Officer - Corps of Engineers employee vested with the authority to approve, modify and issue this contract.

c) Contracting Officer's Representative (COR) - The person designated by the Contracting Officer as responsible for ensuring performance of all necessary actions for effective contracting, ensuring compliance with the terms of the contract, and safeguarding interests of the United States in its contractual relationships.

d) Contractor – The company or individual to whom the government has awarded this contract for

Park Attendant services.

e) Entrance Station - Permanent structure provided at the entrance to Robert W. Craig Campground from which the Contractor shall operate. The building contains an employee restroom and Park Attendant workspace.

f) Field Manager - Campground management computer program developed by Reserve America and utilized by the Park Attendant to register campers, record fee collection, and generate reports.

g) Fee Collector - Person designated by the Finance and Accounting Office, Baltimore to collect user fees.

h) National Recreation Reservation Service (NRRS) – A government entity that provides “one- stop” reservation shopping to the public for a wide range of Federal recreation areas, facilities and activities, including the US Army Corps of Engineers (USACE), USDA Forest Service, and US Department of the Interior (including at least the National Park Service, Bureau of Land Management, and Bureau of Reclamation).

i) Park Attendant – Those persons responsible for the operation of the campground entrance station.

j) Park Attendant SOP – A manual provided to all successful bidders that describes specific work duties and procedures and outlines project policy.

k) Quality Assurance Evaluator (QAE) – Corps employee responsible for ensuring daily performance of the specific contract duties, conducting periodic meetings with the Park Attendant, and the first person contacted by the Park Attendant in matters concerning contract performance issues.

l) Recreation Fee Cashier (RFC) – Corps employee designated by the Finance and Accounting

Office, Baltimore to collect user fees from contractor employees.

m) Recreation.gov – The campsite reservation website that consolidates the US Forest Service, the

National Park Service, the US Army Corps of Engineers, the Bureau of Land Management, and Bureau of Reclamation.

n) Reserve America - The private company that operates the Reservation System for the Corps.

C.2. CONTRACT PERIOD OF PERFORMANCE

The contract performance period shall consist of one base year and two (2) option years. The beginning and ending dates are as follows:

Base Year May 1, 2024 – April 30, 2025 Option Year 1 May 1, 2025 – April 30, 2026 Option Year 2 May 1, 2026 – April 30, 2027

The government’s experience with this campground has demonstrated that although the work is not particularly difficult or time consuming, there are peak periods (usually occurring on weekends and holidays) when the logistics of the campground and the contractual requirements dictate that two people are necessary to perform the work. The following work schedule is therefore based upon the assumption that the campground park contractor duties will be performed by two separate sets of park contractors, each contractor having a separate contract with the government, but each contractor’s duties requiring interaction and cooperation with the other. The start and end dates for actual performance for Park Attendant services are 01 May through 30 September. A typical workweek shall be as follows:

1. Park Attendant #1 (position under this contract) will be off Monday and Tuesday and work Wednesday and Thursday from 7 :00 am until 12:00 midnight. On Friday, Saturday, and Sunday the attendants shall alternate every two weeks to fairly share evening work and daytime work. The shifts on Friday, Saturday and Sunday will be 7:00 am until 4:00 pm and 4:00 pm until midnight. At least one contractor will be required to remain with the contractor’s camper unit overnight Wednesday and Thursday, and when working the late shift on weekends to respond to emergencies or disturbances in the campground.

2. Park Attendant #2 will be off Wednesday and Thursday and work Monday and Tuesday from 7 :00 am until 12:00 midnight. On Friday, Saturday, and Sunday the attendants shall alternate every two weeks to fairly share evening work and daytime work. The shifts on Friday, Saturday and Sunday will be 7:00 am until 4:00 pm and 4:00 pm until midnight. At least one contractor will be required to remain with the contractor’s camper unit overnight Monday and Tuesday, and when working the late shift on weekends to respond to emergencies or disturbances in the campground.

3. Shift Change Procedures - For communication purposes the contractor shall be available for no more than 15 minutes before or after their shift change. If the contractor is unavailable for the overlay time, the contractor is required to leave sufficient shift notes of any issues regarding campers, campground grounds and facilities, and supplies for the next park attendant on duty. Any variations should require the approval of the on-duty Park Ranger.

4. Each contractor’s days off, shift times, and work hours shall remain constant over the entire contract period for Monday, Tuesday, Wednesday, and Thursday. However, the Friday, Saturday, Sunday schedule will alternate every two weeks to fairly share evening work and daytime work.

5. The contractor that has the evening shift on Friday, Saturday and Sunday shall also be required to provide at least one attendant to remain with the contractor’s camper unit overnight on these days to respond to emergencies or disturbances in the campground.

6. There will be three holidays (Memorial Day, Fourth of July, and Labor Day) within the contract period. It is anticipated that if the holiday falls on a day other than Friday, Saturday, or Sunday the government may alter either or both contractors’ schedules to provide two-shift coverage on the holiday.

7. All Park Attendants are required to attend a one (1) day orientation/training at the Robert W. Craig Campground Entrance Station. The orientation will be conducted by the Park Ranger staff on May 1st of each year of the contract. The orientation schedule is from 8:00 a.m. until 4:00 p.m. The orientation session will be considered a performance day and is mandatory. Lunch will not be provided. The session(s) will provide guidance on how to complete user permits and receipts, collect and account for user fees, operate applicable equipment and computer programs, process credit card transactions, reserve facilities, record pertinent data, and effectively deal with customers. An overview of Park Attendant responsibilities and policies outlined in the contract and the Park Attendant SOP shall be presented.

(NOTE: At the conclusion of orientation, Park Attendants are required to demonstrate their ability to proficiently operate required computer programs and credit card equipment, as applicable.)

CONTRACTS WILL BE TERMINATED IF PARK ATTENDANTS ARE UNABLE TO

DEMONSTRATE THE REQUIRED PROFICIENCY.

Based upon this schedule; there are 110 days of performance in the base year of this contract and 110 days of performance in the option years.

C.3. SCOPE OF WORK

Performance Objective

Performance Standard Performance Threshold Method of Surveillance

Fee Collection 100 % of fees collected are accurate and accounted for.

100 % of fees collected are accurate and accounted for.

10% Ranger Inspection

Accuracy of Campground Registration Records

100% of all campsites are registered in accordance with orientation session training.

99% of all campsites are completely and accurately registered and posted with an accurate permit.

Random Inspection

Customer Service 100% of visitors are dealt with in accordance with orientation session training.

99% of customers are appropriately registered and dealt with during their stay.

Validated Customer Complaint

Report Submittals Required reports/invoices are submitted within designated timeframe.

Required reports/invoices are submitted within designated timeframe 95% of the time.

100% Ranger Inspection

Safety Maintained during operations

No accidents or incidents due to contractor’s failure to take safety precautions.

No accidents or incidents due to contractor’s failure to take safety precautions.

100% Ranger Inspection

The CONTRACTOR shall meet the following requirements.

1. The contractor will be required to furnish a commercially available self-contained camper trailer, camping motor home, or slide-in, not to exceed 35 feet in length, to be parked at a site designated by the government. Such unit shall be factory made, neat in appearance, and acceptable by the Government.

Pickup campers, tents, or home-built campers such as restored buses are not acceptable camper units for live-in park contractors. The area where the trailer/motor home is parked must be maintained in a neat, clean, and sanitary condition always. No animal houses, cages, pens, or similar facilities for pets or raising of animals will be allowed. All pets of contractor’s personnel will be confined or on a leash of 6 feet or less in length and must behave in a manner that will not pose a threat or a nuisance to the visiting public. The contractor will be required to live in the park during the work assignment.

2. Vehicles used by the contractor for either personal use or in the performance of the requirements of this contract must conform to applicable state and federal licensing and safety regulations. The Government will not furnish any type of transportation, pay transportation-related expenses, or pay mileage for performance of the work stipulated in this contract. Trucks or other vehicles will not be driven or parked in unsafe positions or off designated roadways and parking areas. Drivers of all contractor vehicles will comply with all applicable local, state, and federal laws and regulations. The contractor shall observe all speed limits and other safety signs posted in the operation of vehicles. Vehicle must be a 4-wheel enclosed vehicle. The COR must approve any variation.

3. The contractor will perform campground checks, collect camping fees, hand out informational pamphlets, copies of Title 36 CFR, stock brochure racks, issue a minor assortment of recreation equipment, and manage the life jacket loaner program. The contractor will assist campers/visitors by locating campsites, answering general questions, and advise them of obvious potential or actual violations of campground regulations. The contractor is required to check the NRRS daily arrival report for the RWCC Pavilion reservations and post the “Reserved” sign at the RWCC pavilion the night before it is reserved and remove the “Reserved” sign after completion of the reservation and store the sign in the RWCC Entrance Station. The contractor shall encourage visitors and campers to complete a customer feedback form. All written comments shall be submitted to the Lead Ranger.

4. The contractor is required to implement all aspects of a campground reservation program to include but not limited to register campers, collect camping fees, process reservations using a Windows based computer system, ensure reserved sites are physically marked as reserved, and issue a copy of the receipt to the camper. Payment for camping fees may be in the form of cash, check, money order, or credit card. The campground status board shall always be kept up to date. The contractor shall be required to operate a credit card reader during the process of collection and to provide and maintain, on hand, a change fund. The fund shall not be less than $100.00. Fees collected plus the supporting documentation shall be deposited at shift’s end in a safe provided by the government. The amount collected by the Cashier must correspond with the camping permits issued and the contractor shall be required to reimburse the government for any shortages or loss of funds. Any loss, shortage, or other unexplained imbalance is to be promptly reported to a Corps ranger. Contractor shall not be authorized to make monetary refunds under any circumstances and shall refer all such requests to the Corps ranger on duty. The contractor is required to be familiar with the NRRS user fee program and be able to answer routine questions from the public about the program.

5. The contractor is required to collect camping fees, input applicable data into the computer system or record information manually, and issue camper and vehicle passes to the campers/visitors before they enter the campground. The computer will be in the entrance station at the campground and all camper registration is to be performed at this location. Specifically, on F r i d a y ’ s , Saturday’s, and all holidays, a minimum of two contractors are required to man the entrance station continually as well as provide the mandatory foot patrols and restroom checks in the campground area. Staffing of the entrance station is non-negotiable on the part of the contractors and shall be solely at the discretion of the Corps ranger on duty. Prior to opening the entrance station for daily business, the contractor will conduct a check of the appropriate campground. The check will not exceed one (1) hour in duration. If completed in less than the allotted time the appropriate entrance station shall be opened for business when the check is complete. The contractor will also have the responsibility of providing campground status and answering questions over the phone. It will be mandatory for at least one attendant to be in the entrance station Monday through Thursday from 9:00 am – 11:00 am and 1:00 pm – 3:00 pm.

6. Contractors are required to conduct frequent foot patrols of the campground to ensure that camping fees have been collected for all occupied sites and that all vehicles have appropriate passes. The minimum number of foot patrols each day of the week is as follows: Not later than 9:00 A.M., around noon, 3:00 P.M., 6:00 P.M., 8:00 P.M., and after 10:00 P.M. Busy weekends or holidays may require more frequent patrols. Contractors must keep a daily log of their activities to account for how they spent their time, including when foot patrols were made, when the entrance station was manned, significant events that happened in the park (example, told site 34 to turn down radio, asked camper on site 26 to not park car on grass, camper on site 17 complained about noise on site 18, etc.). The entrance station will remain open and manned during the status check.

7. The contractor will restrict access in the campground to registered campers and their registered guests through the issuance of the appropriate type and number of vehicles permits. These will be issued within the rules and regulations established for operation of the Robert W. Craig Campground. This is a family-oriented campground and particular emphasis will be given to adherence to non-camper (visitor) access.

8. Contractors will assist the Corps rangers in implementing all the campground regulations. Quiet hours are to be in effect from 10:00 pm to 8:00 am. Frequent foot patrols will be made through the campground daily to determine if any trouble areas are developing and to advise the individuals involved of the campground rules. Minor violations observed by the contractor such as loud or disruptive behavior, pets off leash, lanterns on trees, fires outside of fire ring, too many vehicles per site, parking on the grass, etc., shall be tactfully brought to the attention of the campers and suggestions for corrective action shall be proposed. If the camper fails to comply with the request, the contractor must refer the matter to a Corps ranger on duty immediately.

9. The contractors must report all disturbances to a Corps ranger for record keeping purposes on a regular basis. Any disturbances that the attendant is unable to diplomatically control shall be immediately reported to the ranger on duty or on call. A priority list of home telephone numbers of Corps staff and management will be furnished for the attendant’s use if a ranger is not available at the time of the incident. These telephone numbers are for the contractor’s use in an emergency only and are not public information. If the incident warrants calling a ranger at home, the contractor shall provide as much detailed information as possible including the type of incident, number of people involved, and the attendant’s evaluation of the seriousness of the incident. If the seriousness merits calling law enforcement officers, the ranger shall make that determination. Only if the contractor is unable to contact anyone on the priority call list or if the situation is such that common sense dictates that law enforcement officials are needed immediately the attendant may call local police without prior approval of the Corps. In the event that the contractor feels it necessary to call the police based upon his judgment alone, all such communications shall be documented as accurately as possible, noting such things as the time the call was made, whom the call was made to, the time the police arrived and their names, the names of the campers involved, and the action taken by the police to resolve the incident. This information should then be communicated to the Corps staff as soon as practicable. UNDER NO

CIRCUMSTANCES ARE THE ATTENDANTS TO ATTEMPT TO APPREHEND ANY

VIOLATORS OR OTHERWISE PHYSICALLY ENFORCE ANY CORPS RULES OR

REGULATIONS OR ANY FEDERAL, STATE OR LOCAL LAWS. Any serious incident that cannot be resolved by persistence, persuasion, tact, or diplomacy shall be referred to a Corps ranger or to law enforcement officials.

10. The contractor shall report all occupied sites which appear to be unattended or abandoned to the Corps ranger on duty.

11. Check all facilities frequently for signs of vandalism, proper lighting, malfunctioning equipment, or other irregularity. These checks can be made as part of the foot patrols described above. Report all defects to the Corps ranger on duty at the first convenient opportunity. Although janitorial, trash removal, and certain other routine maintenance services are performed by other contractors or Corps staff, park attendants are required to perform minor services in this regard between regularly scheduled contract works by others. Contractors must ensure that restrooms are stocked with supplies, trash does not accumulate excessively, and random litter is picked up during the routine checks of the facilities.

Park attendants need approval from the COR to do any mowing of their provided campsites or make any modifications or additions to the campsite provided.

12. The contractors must cooperate with Corps employees and Corps contractor personnel performing maintenance, repairs, janitorial, refuse removal, septic pumping, and grounds keeping services.

13. All accidents involving the contractor or campers/visitors to the campground shall be promptly reported to the Corps ranger on duty. Contractors will be furnished a list of telephone numbers for local fire, rescue, and ambulance service.

14. The contractor will keep a written record of all oral complaints or criticism of campground facilities or management. Include the date and time, nature of the complaint/criticism, and the name of the complainer if this information can be obtained without making the situation worse. Written complaints left with the attendants or at the campsite or in the facilities shall be turned over to a Corps ranger. Corps staff shall use this information when evaluating improvements or modifications to management practices.

15. The contractor will notify rangers of emergency messages that need to be delivered to campers in the area. Delivery of emergency messages should be coordinated through the Ranger shift leader or the lead dispatcher on duty.

16. A two-way radio will be provided in the entrance station. The contractor will monitor and operate the radios in accordance with established Corps procedure during the hours the entrance station is open. A telephone will be provided in the entrance station and can be used for business calls only. Phones will be answered promptly and in a courteous manner.

17. The contractor shall monitor various items of recreational equipment (furnished by the Corps) that can be checked out for use by the campers. Attendants are responsible for the care and protection of this equipment (except for fair wear and tear) and will be held liable for replacement of abused, lost or stolen equipment for which adequate records were not kept that would allow identifying the camper that checked the equipment out for use. A logbook noting the name or site number of the camper and the date and time the equipment is checked out and returned should be all that is required to monitor this service. Typical equipment may include, but is not limited to, basketballs, horseshoes, and similar items.

18. The contractors are hired contract laborers not directly in the employ of the Corps, but in essence, they represent the Corps as an agency and the Jennings Randolph Lake Project. Park attendants are required to conduct themselves in a manner that shall enhance the image of the Corps. Tact, diplomacy, courtesy, and a friendly and outgoing manner are required any time the attendants are dealing with the public.

Personal cleanliness and appropriate attire are required of all contractors while in the campground even when they are off duty. While on duty, contractor will be required to wear appropriate clothing approved by the COR and nametags furnished by the Corps that identifies them as authorized park attendants. Examples of unsuitable attire include, but are not limited to, men going shirtless, tank tops, ladies in very short or very tight shorts or brief halter tops, or any other departure from attire normally worn and generally accepted in a traditional family campground setting. Contractor shall not exhibit strong odors, whether natural or artificial, such as perfumes and cigarettes, while working in or around corps buildings.

19. The contractors will maintain the campsite furnished for their use in a clean, neat, and presentable condition and the attendants must abide by the same campsite rules regarding pets, parking, and other conditions that apply to the campers.

20. All subcontractor personnel hired by the prime contractor must be at least 18 years of age. Proof of age will be required upon entrance on duty.

21. Contractors, their families, or their visitors shall not use or be under the influence of alcohol and/or drugs at any time while in the campground or performing any duties outlined under this contract.

22. Contractors may not carry firearms in the park or maintain them in their personal vehicles or camper unit.

23. Contractors, their families, or their visitors may not sell camping supplies or any other commodity or engage in any form of commercial activity on Corps property.

24. Due to the nature of the services to be rendered, the contractor shall ensure that employees are in good general health, eyesight correctable to 20/20 (Snellen) and be capable of hearing or correctable to hear normal conversation.

25. The contractor and employees must be able to read and speak the English language with the equivalency of a high school graduate and have the ability to count money, make change, add columns of figures, input computer data, and write legibly.

26. The contractor must be computer literate to the degree of basic typing, keyboard operation, and the ability to operate a Windows based computer program. The Corps of Engineers reserves the right to require the contractor and employees to demonstrate adequate proficiency prior to the start of each contract year.

27. The contractor and employees must be able to demonstrate basic interpersonal skills and the ability to make decisive decisions based on input from visitors, regulations, and computer information.

28. The contractor must be able to demonstrate that all employees either possess or demonstrate how the employees shall gain skills and abilities to fulfill all the requirements of the contract.

29. The contractor shall turn in to the Park Office or to a Park Ranger all items found in the Public Use Areas and Facilities.

30. The contractor shall maintain the entrance station and their immediate surrounding area in presentable condition (keep inside and outside litter free; counters, desks, storage areas clean, etc.).

31. Use of tobacco products is prohibited in all government buildings.

32. No citizen band radios shall be permitted in the entrance station. Cots are not permitted. Personal radios and TV’s are permitted but shall be used with discretion and not in a manner that would interfere with performing contract duties. Personal radios and TV’s need to be turned off when interacting with the public.

33. The contractor shall not use Corps facilities for storage of personal items.

34. The contractor and employees may permit authorized persons behind the counter in the entrance station.

Only scheduled on-duty contractors are allowed in the entrance station during their shift.

35. Must be able to walk a minimum of one mile in distance.

36. The contractor and employees will conduct services in accordance with EM 385-1-1 “Safety and

Health Requirements Manual”, to include the use of seat belts and other vehicle operational requirements. The manual can be found at the following website:

https://www.usace.army.mil/Missions/Safety-and-Occupational-Health/Safety-and-Health- Requirements-Manual/

37. The Contractor shall submit an Accident Prevention Plan to the COR prior to work start. Plans must be approved prior to start of work.

38. The Contractor must provide one surety bond for contracted work at the Robert W. Craig

Campground prior to the 2024 contract period of performance at his/her own expense; and the surety bond shall be for not less than $5,000 for the 2024 contract period of performance for work conducted at the Robert W. Craig Campground and each year thereafter prior to May 1 of each option year. The purpose of the bond is to ensure accountability for funds collected and not for performance of the contract.

https://www.usace.army.mil/Missions/Safety-and-Occupational-Health/Safety-and-Health-Requirements-Manual/ https://www.usace.army.mil/Missions/Safety-and-Occupational-Health/Safety-and-Health-Requirements-Manual/

C.4. GENERAL

1. Camping fees and records are subject to audit by government personnel.

2. The Park Attendants must be able to demonstrate basic interpersonal skills and the ability to make decisive decisions based on input from visitors, regulations, and computer information.

3. Park Attendants must be able to understand the Corps’ interpretation of rules and regulations and thus comply with the same.

4. All accidents involving the contractor or campers or visitors to the campground shall be promptly reported to the Corps ranger on duty. Contractors shall be furnished a list of telephone numbers for local fire, rescue, and ambulance service.

5. Overnight visitors of Park Attendants must stay in the Park Attendants’ living quarters - otherwise, they must pay the regular camping fee and occupy the site for which they are registered. No visitors shall be allowed to access Park Attendants’ hook-ups at any time or park additional recreational vehicles at or near the Park Attendants’ designated area. The COR or his/her authorized representatives may limit the number of visitors and length of stays. Visitors shall not be allowed in the vicinity of the gatehouse, except when registering or paying fees, and shall receive no preferential treatment regarding fees, site assignments or Corps and Project policies. NOTE: Park Attendants shall be the sole occupants of their site - other family members and friends shall not live with the Park Attendants.

6. None of the services required by this contract shall be subcontracted, without the prior written permission of the Contracting Officer.

7. Radios and TVs are permitted but shall be used with discretion and not in a manner that would interfere with performing contract duties. They shall be placed and used in a manner not to be visible or audible to visitors when they are present. No citizen band radios shall be permitted in the entrance station.

Cots are not permitted.

8. Pets are restricted according to Corps of Engineers regulations (Title 36 CFR). Dog yards and runs shall not be permitted at Park Attendants’ sites. Pets are restricted to the interior of Park Attendants’ living quarters. When outside, pets shall be kept on a leash 6’ or less in length, or otherwise physically restrained, always. The COR shall have the option of approving portable cages or containers for temporary (daytime) outdoor confinement of pets. All pets shall be confined or restrained in a manner that shall prevent physical contact with visitors that come to the Park Attendants’ living area or quarters for assistance. Pets shall not be allowed in or near the entrance station. Park Attendants shall be liable for any damage to government facilities, park visitors’ property, or personal injuries caused by their pets.

Park Attendants shall be responsible for daily cleanup of their pet’s waste and disposing of the same in an approved, sanitary manner. Pets shall be kept clean, free of foul odors, and have all vaccinations as required by the state laws in effect at the park’s location. Park Attendants are responsible for effectively controlling all pests or parasites associated with pets. Failure to comply with these provisions could result in termination of the contract.

9. Park Attendants shall not discriminate against customers based on race, color, religion, sex, national origin, marital status, sexual orientation, or disabilities.

10. Park Attendants’ crafts and other personal activities/hobbies shall be restricted to their living quarters.

C.5. FEE COLLECTION AND DIRECT DEPOSIT PROCEDURES

1. For each campsite registered, the contractor will complete a computer-generated Registration Permit.

After each $1,000 collected, after changing of fee collectors, or upon daily closure, the Fee Collector (FC) will prepare a reconciliation of fees using the computer-generated software for such purpose. Fees collected will be reconciled, placed in an envelope, and secured in the safe in the Entrance Station.

Reconciliation reports (Deposit Summary) will be maintained in the contractor’s files for Ranger review upon request. The RFC will assure that remittances are correct by verifying that fund collected, and reconciliation reports are correct. Deposits to NRRS, at the contractor’s expense, will be made at least weekly, or whenever collections exceed $5,000.

2. Deposits will be made in the form of a money order. Money orders, purchased at the Contractor’s expense, may be obtained at the Westernport, MD Post Office – approximately 20 miles round trip from the campground. The contractor could reasonably expect the Money Order fees to cost an average of $40.00 per season. Money orders or certified checks, personal checks, traveler’s checks, and Deposit Summary will be mailed to a designated NCMO drop box (the address will be provided). Postage will be an expense of the contractor. First class postage for remittances can be expected to average approximately $1.00 per mailing at current rates. The contractor could reasonably expect to make between 20 and 25 deposit transactions per year at the Robert W. Craig Campground Entrance Station.

3. All funds collected are the property of the Government immediately upon collection. The contractor shall be required to reimburse the Government for any unexplained shortages or questioned loss. Any loss is to be reported immediately to the Operations Manager or the senior ranger on duty. Any overages incurred during business shall be turned over to the Jennings Randolph Lake RFC.

4. All receipts, copies of reports and any other documentation associated with the deposit must be submitted to the COR on a weekly basis for review and copies made…