B.01.01 C06 Outlet North Solicitation W912DQ23Q1009 Packet.pdf

VENDOR INFORMATION SHEET

FY 23 Mass Solicitation / Kansas Park Custodian

W912DQ23Q1009

CU-06 Outlet Park North

OFFEROR’S NAME: _______________________________________________

OFFEROR’S ADDRESS: _______________________________________________

OFFEROR’S PHONE #: _______________________________________________

OFFEROR’S EMAIL: _______________________________________________

OFFEROR’S SAM UEI: _______________________________________________

OFFEROR’S CAGE: _______________________________________________

OFFEROR’S SIGNATURE:______________________________________________

BID SCHEDULE

ITEM NO SUPPLIES/SERVICES QUANTITY UNIT UNIT PRICE AMOUNT

0001 1 Season Year Base

Outlet Park North Custodian Services – 2023 Base Period

FFP

The Government's payment for Outlet Park North Custodian Services shall constitute full compensation to the Contractor for furnishing all labor, equipment, and materials; and performing all operations required to complete the work in conformity with Performance Work Statement (PWS) located in section C.

FOB: Destination

PSC CD: S201

NET AMT BASE Year Only ____________________

0002 1 Season Year

OPTION

Outlet Park North Custodian Services – 2024 Option Period 1

FFP

The Government's payment for Outlet Park North Custodian Services shall constitute full compensation to the Contractor for furnishing all labor, equipment, and materials; and performing all operations required to complete the work in conformity with Performance Work Statement (PWS) located in section C.

NET AMT OPTION Year 1 Only __________________

0003 1 Season Year

OPTION

Outlet Park North Custodian Services – 2025 Option Period 2

FFP

The Government's payment for Outlet Park North Custodian Services shall constitute full compensation to the Contractor for furnishing all labor, equipment, and materials; and performing all operations required to complete the work in conformity with Performance Work Statement (PWS) located in section C.

NET AMT OPTION Year 2 Only __________________

TOTAL AMOUNT ALL OPTIONS ____________________

RELATED EXPERIENCE FORM:

This form must be completed by all offerors in order to receive consideration for award. If additional space is needed, this form may be duplicated as necessary, no more than three submissions. Information describing the offeror’s complete contracting background and experience shall be provided. The contractor’s information should only describe experience that directly pertains to the type of work set forth in this in Section C of this solicitation. Include details of any training which would enable you to better perform the work outlined in the specifications. Reference information should include the names and current telephone numbers of all agencies/firms listed.

Experience

Contract Work/Type:

Agency/Firm for Whom the Work Was Performed:

Contact Person at the Site: Telephone:

Month/Year Work Began: Month/Year Work Ended:

Description of Duties/Work: (Please provide details)

Form PPQ-0 (9/30/11)

NAVFAC/USACE PAST PERFORMANCE QUESTIONNAIRE (Form PPQ-0)

CONTRACT INFORMATION (Contractor to complete Blocks 1-4)

1. Contractor Information

Firm Name: CAGE Code:

Address: DUNs Number:

Phone Number:

Email Address:

Point of Contact: Contact Phone Number:

2. Work Performed as: Prime Contractor Sub Contractor Joint Venture Other (Explain)

Percent of project work performed:

If subcontractor, who was the prime (Name/Phone #):

3. Contract Information

Contract Number:

Delivery/Task Order Number (if applicable):

Contract Type: Firm Fixed Price Cost Reimbursement Other (Please specify):

Contract Title:

Contract Location:

Award Date (mm/dd/yy):

Contract Completion Date (mm/dd/yy):

Actual Completion Date (mm/dd/yy):

Explain Differences:

Original Contract Price (Award Amount):

Final Contract Price (to include all modifications, if applicable):

Explain Differences:

4. Project Description:

Complexity of Work High Med Routine

How is this project relevant to project of submission? (Please provide details such as similar equipment, requirements, conditions, etc.)

CLIENT INFORMATION (Client to complete Blocks 5-8)

5. Client Information

Name:

Title:

Phone Number:

Email Address:

6. Describe the client’s role in the project:

7. Date Questionnaire was completed (mm/dd/yy):

8. Client’s Signature:

NOTE: NAVFAC/USACE REQUESTS THAT THE CLIENT COMPLETES THIS QUESTIONNAIRE AND SUBMITS DIRECTLY BACK

TO THE OFFEROR. THE OFFEROR WILL SUBMIT THE COMPLETED QUESTIONNAIRE TO USACE WITH THEIR PROPOSAL, AND MAY DUPLICATE THIS QUESTIONNAIRE FOR FUTURE SUBMISSION ON USACE SOLICITATIONS. CLIENTS ARE HIGHLY

ENCOURAGED TO SUBMIT QUESTIONNAIRES DIRECTLY TO THE OFFEROR. HOWEVER, QUESTIONNAIRES MAY BE

SUBMITTED DIRECTLY TO USACE. PLEASE CONTACT THE OFFEROR FOR USACE POC INFORMATION. THE GOVERNMENT

RESERVES THE RIGHT TO VERIFY ANY AND ALL INFORMATION ON THIS FORM.

ADJECTIVE RATINGS AND DEFINITIONS TO BE USED TO BEST REFLECT

YOUR EVALUATION OF THE CONTRACTOR’S PERFORMANCE

RATING DEFINITION NOTE

(E) Exceptional Performance meets contractual requirements and exceeds many to the Government/Owner’s benefit.

The contractual performance of the element or sub-element being assessed was accomplished with few minor problems for which corrective actions taken by the contractor was highly effective.

An Exceptional rating is appropriate when the Contractor successfully performed multiple significant events that were of benefit to the Government/Owner. A singular benefit, however, could be of such magnitude that it alone constitutes an

Exceptional rating. Also, there should have been NO significant weaknesses identified.

(VG) Very Good Performance meets contractual requirements and exceeds some to the Government’s/Owner’s benefit. The contractual performance of the element or sub-element being assessed was accomplished with some minor problems for which corrective actions taken by the contractor were effective.

A Very Good rating is appropriate when the

Contractor successfully performed a significant event that was a benefit to the

Government/Owner. There should have been no significant weaknesses identified.

(S) Satisfactory Performance meets minimum contractual requirements. The contractual performance of the element or sub-element contains some minor problems for which corrective actions taken by the contractor appear or were satisfactory.

A Satisfactory rating is appropriate when there were only minor problems, or major problems that the contractor recovered from without impact to the contract. There should have been NO significant weaknesses identified. Per DOD policy, a fundamental principle of assigning ratings is that contractors will not be assessed a rating lower than Satisfactory solely for not performing beyond the requirements of the contract.

(M) Marginal Performance does not meet some contractual requirements. The contractual performance of the element or sub-element being assessed reflects a serious problem for which the contractor has not yet identified corrective actions. The contractor's proposed actions appear only marginally effective or were not fully implemented.

A Marginal is appropriate when a significant event occurred that the contractor had trouble overcoming which impacted the

Government/Owner.

(U) Unsatisfactory Performance does not meet most contractual requirements and recovery is not likely in a timely manner. The contractual performance of the element or sub-element contains serious problem(s) for which the contractor's corrective actions appear or were ineffective.

An Unsatisfactory rating is appropriate when multiple significant events occurred that the contractor had trouble overcoming and which impacted the Government/Owner. A singular problem, however, could be of such serious magnitude that it alone constitutes an unsatisfactory rating.

(N) Not Applicable No information or did not apply to your contract Rating will be neither positive nor negative.

TO BE COMPLETED BY CLIENT

PLEASE CIRCLE THE ADJECTIVE RATING WHICH BEST REFLECTS

YOUR EVALUATION OF THE CONTRACTOR’S PERFORMANCE.

1. QUALITY:

a) Quality of technical data/report preparation efforts E VG S M U N

b) Ability to meet quality standards specified for technical performance E VG S M U N

c) Timeliness/effectiveness of contract problem resolution without extensive customer guidance

E VG S M U N

d) Adequacy/effectiveness of quality control program and adherence to contract quality assurance requirements (without adverse effect on performance)

E VG S M U N

2. SCHEDULE/TIMELINESS OF PERFORMANCE:

a) Compliance with contract delivery/completion schedules including any significant intermediate milestones. (If liquidated damages were assessed or the schedule was not met, please address below)

E VG S M U N

b) Rate the contractor’s use of available resources to accomplish tasks identified in the contract

E VG S M U N

3. CUSTOMER SATISFACTION:

a) To what extent were the end users satisfied with the project? E VG S M U N

b) Contractor was reasonable and cooperative in dealing with your staff

(including the ability to successfully resolve disagreements/disputes;

responsiveness to administrative reports, businesslike and communication)

E VG S M U N

c) To what extent was the contractor cooperative, businesslike, and concerned with the interests of the customer?

E VG S M U N

d) Overall customer satisfaction E VG S M U N

4. MANAGEMENT/ PERSONNEL/LABOR

a) Effectiveness of on-site management, including management of subcontractors, suppliers, materials, and/or labor force?

E VG S M U N

b) Ability to hire, apply, and retain a qualified workforce to this effort E VG S M U N

c) Government Property Control E VG S M U N

d) Knowledge/expertise demonstrated by contractor personnel E VG S M U N

e) Utilization of Small Business concerns E VG S M U N

f) Ability to simultaneously manage multiple projects with multiple disciplines E VG S M U N

g) Ability to assimilate and incorporate changes in requirements and/or priority, including planning, execution and response to Government changes

E VG S M U N

h) Effectiveness of overall management (including ability to effectively lead, manage and control the program)

E VG S M U N

5. COST/FINANCIAL MANAGEMENT

a) Ability to meet the terms and conditions within the contractually agreed price(s)?

E VG S M U N

b) Contractor proposed innovative alternative methods/processes that reduced cost, improved maintainability or other factors that benefited the client

E VG S M U N

c) If this is/was a Government cost type contract, please rate the Contractor’s timeliness and accuracy in submitting monthly invoices with appropriate back-up documentation, monthly status reports/budget variance reports, compliance with established budgets and avoidance of significant and/or unexplained variances (under runs or overruns)

E VG S M U N

d) Is the Contractor’s accounting system adequate for management and tracking of costs? If no, please explain in Remarks section.

Yes No

e) If this is/was a Government contract, has/was this contract been partially or completely terminated for default or convenience or are there any pending terminations? Indicate if show cause or cure notices were issued, or any default action in comment section below.

Yes No

f) Have there been any indications that the contractor has had any financial problems? If yes, please explain below.

Yes No

6. SAFETY/SECURITY

a) To what extent was the contractor able to maintain an environment of safety, adhere to its approved safety plan, and respond to safety issues?

(Includes: following the users rules, regulations, and requirements regarding housekeeping, safety, correction of noted deficiencies, etc.)

E VG S M U N

b) Contractor complied with all security requirements for the project and personnel security requirements.

E VG S M U N

7. GENERAL

a) Ability to successfully respond to emergency and/or surge situations

(including notifying COR, PM or Contracting Officer in a timely manner regarding urgent contractual issues).

E VG S M U N

b) Compliance with contractual terms/provisions (explain if specific issues) E VG S M U N

c) Would you hire or work with this firm again? (If no, please explain below) Yes No

d) In summary, provide an overall rating for the work performed by this contractor.

E VG S M U N

Please provide responses to the questions above (if applicable) and/or additional remarks. Furthermore, please provide a brief narrative addressing specific strengths, weaknesses, deficiencies, or other comments which may assist our office in evaluating performance risk (please attach additional pages if necessary):

SEE ADDENDUM

(No Collect Calls)

W912DQ23Q1009 09-Nov-2022

b. TELEPHONE NUMBER

816-3893566

8. OFFER DUE DATE/LOCAL TIME

12:00 PM 01 Dec 2022

5. SOLICITATION NUMBER 6. SOLICITATION ISSUE DATE

AUTHORIZED FOR LOCAL REPRODUCTION

PREVIOUS EDITION IS NOT USABLE

STANDARD FORM 1449 (REV. 2/2012)

Prescribed by GSA – FAR (48 CFR) 53.212

(TYPE OR PRINT)

(SIGNATURE OF CONTRACTING OFFICER)

ADDENDA ARE

26. TOTAL AWARD AMOUNT (For Gov t. Use Only )

23.

CODE 10. THIS ACQUISITION IS

SUCH ADDRESS IN OFFER

17b. CHECK IF REMITTANCE IS DIFFERENT AND PUT

BELOW IS CHECKED

TELEPHONE NO.

W912DQ9. ISSUED BY

18b. SUBMIT INVOICES TO ADDRESS SHOWN IN BLOCK 18a. UNLESS BLOCK

7. FOR SOLICITATION

INFORMATION CALL:

a. NAME

SETH BALSTERS

2. CONTRACT NO. 3. AWARD/EFFECTIVE DATE 4. ORDER NUMBER

(TYPE OR PRINT)

30b. NAME AND TITLE OF SIGNER 30c. DATE SIGNED 31b. NAME OF CONTRACTING OFFICER

30a. SIGNATURE OF OFFEROR/CONTRACTOR 31a.UNITED STATES OF AMERICA

0 27a. SOLICITATION INCORPORATES BY REFERENCE FAR 52.212-1. 52.212-4. FAR 52.212-3. 52.212-5 ARE ATTACHED.

25. ACCOUNTING AND APPROPRIATION DATA

1. REQUISITION NUMBER

20.

ADDITIONAL SHEETS SUBJECT TO THE TERMS AND CONDITIONS SPECIFIED.

OFFEROR TO COMPLETE BLOCKS 12, 17, 23, 24, AND 30

SOLICITATION/CONTRACT/ORDER FOR COMMERCIAL ITEMS

ARE NOT ATTACHED

27b. CONTRACT/PURCHASE ORDER INCORPORATES BY REFERENCE FAR 52.212-4. FAR 52.212-5 IS ATTACHED. ADDENDA ARE ARE NOT ATTACHED

(BLOCK 5), INCLUDING ANY ADDITIONS OR CHANGES WHICH ARE

SET FORTH HEREIN, IS ACCEPTED AS TO ITEMS:

. YOUR OFFER ON SOLICITATION

28. CONTRACTOR IS REQUIRED TO SIGN THIS DOCUMENT AND RETURN

% FOR:SET ASIDE:UNRESTRICTED OR X

SMALL BUSINESSX

17a.CONTRACTOR/ CODE FACILITY

OFFEROR CODE

USACE, KANSAS CITY +

FEDERAL BLDG, CT-C +

601 E 12TH ST RM 647

KANSAS CITY MO 64106-2896

18a. PAYMENT WILL BE MADE BY CODE

RATED ORDER UNDER

DPAS (15 CFR 700)

13a. THIS CONTRACT IS A

13b. RATING

CODE15. DELIVER TO CODE 16. ADMINISTERED BY

SEE SCHEDULE

12. DISCOUNT TERMS11. DELIVERY FOR FOB DESTINA-

TION UNLESS BLOCK IS

MARKED

SEE SCHEDULE

14. METHOD OF SOLICITATION

RFQ IFB RFPX

816-389-2029/2030FAX:

TEL: 816-389-3812 SERVICE-DISABLED

VETERAN-OWNED

SMALL BUSINESS

8(A)

HUBZONE SMALL

BUSINESS

SIZE STANDARD:

$19,500,000

NAICS:

561720

X

OFFER DATED

29. AWARD OF CONTRACT: REF.

DELIVER ALL ITEMS SET FORTH OR OTHERWISE IDENTIFIED ABOVE AND ON ANY

COPIES TO ISSUING OFFICE. CONTRACTOR AGREES TO FURNISH AND

EMAIL:

TEL:

31c. DATE SIGNED

SEE SCHEDULE

SCHEDULE OF SUPPLIES/ SERVICESITEM NO. QUANTITY UNIT UNIT PRICE AMOUNT

24.22.21.19.

WOMEN-OWNED SMALL BUSINESS (WOSB)

ELIGIBLE UNDER THE WOMEN-OWNED

SMALL BUSINESS PROGRAM

EDWOSB

32g. E-MAIL OF AUTHORIZED GOVERNMENT REPRESENTATIVE

SOLICITATION/CONTRACT/ORDER FOR COMMERCIAL ITEMS

(CONTINUED)

PAGE 2 OF30

ACCEPTED, AND CONFORMS TO THE CONTRACT, EXCEPT AS NOTED: ______________________________________________________

32a. QUANTITY IN COLUMN 21 HAS BEEN

RECEIVED INSPECTED

32b. SIGNATURE OF AUTHORIZED GOVERNMENT

REPRESENTATIVE

32c. DATE 32d. PRINTED NAME AND TITLE OF AUTHORIZED GOVERNMENT

REPRESENTATIVE

32e. MAILING ADDRESS OF AUTHORIZED GOVERNMENT REPRESENTATIVE 32f . TELEPHONE NUMBER OF AUTHORIZED GOVERNMENT REPRESENTATIVE

37. CHECK NUMBER

FINALPARTIALCOMPLETE

36. PAYMENT35. AMOUNT VERIFIED

CORRECT FOR

34. VOUCHER NUMBER

FINAL

33. SHIP NUMBER

PARTIAL

38. S/R ACCOUNT NUMBER 39. S/R VOUCHER NUMBER 40. PAID BY

41a. I CERTIFY THIS ACCOUNT IS CORRECT AND PROPER FOR PAYMENT

41b. SIGNATURE AND TITLE OF CERTIFYING OFFICER 41c. DATE

42a. RECEIVED BY (Print)

42b. RECEIVED AT (Location)

42c. DATE REC'D (YY/MM/DD) 42d. TOTAL CONTAINERS

STANDARD FORM 1449 (REV. 2/2012) BACK

Prescribed by GSA – FAR (48 CFR) 53.212

AUTHORIZED FOR LOCAL REPRODUCTION

PREVIOUS EDITION IS NOT USABLE

SEE SCHEDULE

20.

SCHEDULE OF SUPPLIES/ SERVICES

21.

QUANTITY UNIT

22. 23.

UNIT PRICE

24.

AMOUNT

19.

ITEM NO.

Section A - Solicitation/Contract Form

SOLICITATION/CONTRACT FORM

This is a combined synopsis/solicitation for services prepared in accordance with the format in FAR Part 12.603 as supplemented with additional information included in this notice. This announcement constitutes the only solicitation and quotes are being requested. A written solicitation will not be issued.

The solicitation number for this acquisition is W912DQ23Q1009 and it is being issued as a Request for Quotes

(RFQ).

Offers are due on the date and time listed in BOX8 of the SF 1449 . Offers shall be submitted in PDF format via e-mail to seth.b.balsters@usace.army.mil. All offers must be good for at least 60 days from offer due date.

The solicitation documents and incorporated provisions and clauses are those in effect through Federal Acquisition Circular (FAC) 2022-06.

This synopsis/solicitation shall be set aside for small businesses and the associated North American Industry Classification System (NAICS) code is 561720 – Janitorial Services

Business size standard is $ 19.5 million.

Product/Service Code: S201 – Janitorial Services

Description of Services Required: The U.S. Army Corps of Engineers Kansas City District has a need for Park Custodian services to support the Clinton, Melvern, Pomona, and Milford Lake Projects in the Operations Division of the Kansas City District during the visiting season each year. The contractors shall perform all services in accordance with the Performance Work Statement (PWS). The Contractor shall comply with all Federal, state, and local laws, ordinances, statutes and regulations pertaining to the provided services.

Place of Contract Performance: various parks across Kansas (Clinton, Melvern, Pomona, and Milford Lake Projects).

Far 52.212-1, Instructions to Offerors- Commercial does apply to this acquisition with no addenda to the provision and is located in Section L of this combined synopsis/solicitation.

Far 52.212-2, Evaluation - Commercial Edited does apply to this acquisition with no addenda to the provision and is located in Section M of this combined synopsis/solicitation.

FAR 52.212-3, Offeror Representations and Certifications -- Commercial Items, does apply to this acquisition with no addenda to the provision, and is located in Section K of this combined synopsis/solicitation.

FAR 52.212-4, Contract Terms and Conditions - Commercial Items, does apply to this acquisition with no addenda to the provision. These specific clauses required are located in Section I of this combined synopsis/solicitation.

FAR 52.212-5, Contract Terms and Conditions - Required to Implement Statutes or Executive Orders- Commercial Items, applies to this acquisition. These specific clauses required are located in Section I of this combined synopsis/solicitation.

Additional contract requirement(s) or terms and conditions are located in Section J of this combined synopsis/ solicitation.

In accordance with FAR 52.212-1(k) the prospective awardee shall be registered and active in https://sam.gov/ for their System Award Management (SAM).

PLEASE NOTE: SAM.GOV procedures have been changed as of 8 November 2019. Interested vendors must go to SAM.gov to register in SAM and to review current notices or announcements.

Contractors may obtain information on registration and annual confirmation requirements via the Internet at https://sam.gov/ or by calling (866) 606-8220.

The System for Award Management (SAM) is a Federal Government owned and operated free web site. If you are a small business needing assistance with registering or help with navigating through the website you may contact the Association for Procurement Technical Assistance Centers for help with actions such as SAM.gov registration.

If you have questions about Government procurements in general or need assistance in the preparation of your proposal, a local Procurement Technical Assistance Center (PTAC) may be able to help. The Procurement Technical Assistance Program was authorized by Congress in 1985 in an effort to expand the number of businesses capable of participating in the Government marketplace. To locate a PTAC near you, go to http://www.aptac-us.org/sam-registration/

(End)

Section C - Descriptions and Specifications

PERFORMANCE WORK STATEMENT

PERFORMANCE WORK STATEMENT

882599

OUTLET PARK NORTH CUSTODIAN SERVICES

MELVERN LAKE PROJECT OFFICE

1. General: This is a non-personnel services contract to provide Custodial Services at Outlet Park North, Melvern Lake Project. The Government shall not exercise any supervision or control over the contract service providers performing the services herein. Such contract service providers shall be accountable solely to the Contractor who, in turn is responsible to the Government.

1.1. Description of Services/Introduction: The Contractor shall provide all personnel, equipment, supplies, facilities, transportation, tools, materials, supervision, and other items and non-personal services necessary to perform services as defined in this Performance Work Statement, except for those items specified as Government furnished property and services. The Contractor shall perform to the standards in this contract.

1.2. Background: Melvern Lake is a flood control reservoir located in East Central Kansas. With the presence of an upstream drainage system consisting of 349 square miles of prairie ecosystem, composed of primarily warm-season grasses intermixed with agriculture and hardwood forest, it provides for better than average water quality and clarity. The lake is located approximately 43 miles South of Topeka, 90 miles Southwest of the Kansas City, 35 miles Northeast of Emporia. A map of Melvern Lake can be found on the Internet at: http://www.nwk.usace.army.mil/me/. Melvern Lake provides water for a Rural Water District, flood protection for downstream areas and is part of a network of Corps of Engineer Lakes that help control flooding in the Missouri and Mississippi River basins. Melvern Lake encompasses approximately 6900 acres of surface water, has a storage capacity of 363,000 acre-feet (an acre-foot = 325,000 gallons). Federal lands surrounding Melvern Lake total 23,362 acres of which 11,353 acres are leased to the Kansas Department of Wildlife and Parks (KDWP) for land management.

Land management practices used by the Corps of Engineers and KDWP are engineered to preserve their natural value, providing benefits to the nation in areas of flood damage reduction, recreation, fish and wildlife management and water quality improvements. Four parks around the lake are managed and maintained by the Corps of Engineers, these parks include roads, utility systems, campsites, group camps, swimming areas, boat ramps, picnic grounds, playground areas, day use areas, nature trails, shelter houses and shower houses. In addition to Corps-managed areas, the Corps also maintains active lease agreements with KDWP and Private entities. The Lease's provide a full range of marina services, camping, swimming areas, nature trails, horse trails, boat ramps, boat rentals, fishing and hunting areas for the public. Additional services contracted to the private sector include mowing, refuse collection, facility cleaning, park attendant services and Law Enforcement. The Corps manages the contracts and conducts inspections to ensure that the services are provided for visitors to the lake.

1.3. Flood Control. This is a flood control project. Occasional retention of floodwaters may inundate portions of the public use areas, other areas, or access roads thereto being serviced by this purchase order. If inundation materially affects the scope of work, Contractors may be requested to submit a pricing proposal covering the unserviceable or affected portion of his work in order that an equitable adjustment to contract price can be negotiated and an adjustment made in accordance with the appropriate contract clause [Changes, FAR 52.212-4(c)]. Payment for services not performed because of conditions stated above shall be initially withheld until execution of an equitable adjustment is made by contract modification.

1.4. Period of Performance: The period of performance shall be for one (1) Base Year of 12 months and two (2) 12-month option years. Actual services shall be performed from 01 April through 31 October each year during the periods listed below. The Period of Performance reads as follows:

Base Year – 01 April 2023 through 31 October 2023 Option Year 1 – 01 April 2024 through 31 October 2024 Option Year 2 – 01 April 2025 through 31 October 2025

1.5. General Information

1.5.1. Quality Control: The Contractor shall develop and maintain an effective quality control program to ensure services are performed in accordance with this PWS. The Contractor shall develop and implement procedures to identify, prevent, and ensure non-recurrence of defective services. The Contractor’s quality control program is how he/she themselves that their work complies with the requirements of the contract. The contractor shall submit a copy of their quality control plan to the COR for approval prior to the start of work. See (Attachment 8) Quality Control Plan Template/Example.

1.5.2. Quality Assurance: The government shall evaluate the Contractor’s performance under this contract in accordance with the Quality Assurance Surveillance Plan. This plan is primarily focused on what the Government must do to ensure that the Contractor has performed in accordance with the performance standards. It defines how the performance standards will be applied, the frequency of surveillance, and the minimum acceptable defect rate(s).

1.5.3. Security Requirements: Contractor performing work under this contract must comply with the requirements of the Antiterrorism/Operations Security Requirements (AT/OPSEC). See Attachment 3 of this PWS.

1.5.3.1. Physical Security: The Contractor shall be responsible for safeguarding all government equipment, information and property provided for Contractor use. At the close of each work period, government facilities, equipment, and materials shall be secured.

1.5.3.2. Key Control: The Contractor shall establish and implement methods of making sure all keys, gates, door and safe codes issued to the Contractor by the Government are not lost or misplaced and are not used by unauthorized persons. All references to keys include key-pad codes. No keys issued to the Contractor by the Government shall be duplicated.

The Contractor shall develop procedures covering key control that shall be included in the Quality Control Plan. Such procedures shall include turn-in of any issued keys by personnel who no longer require access to locked areas. The Contractor shall immediately report any occurrences of lost or duplicate keys/key-pad codes to the Contracting Officer.

1.5.3.2.1. In the event keys, other than master keys, are lost or duplicated, the Contractor shall, upon direction of the Contracting Officer, re-key or replace the affected lock or locks; however, the Government, at its option, may replace the affected lock or locks or perform re-keying. When the replacement of locks or re-keying is performed by the Government, the total cost of re-keying or the replacement of the lock or locks shall be deducted from the monthly payment due the Contractor.

In the event a master key is lost or duplicated, all locks and keys for that system shall be replaced by the Government and the total cost deducted from the monthly payment due the Contractor.

1.5.3.2.2. The Contractor shall prohibit the use of Government issued keys/key-pad codes by any persons other than the Contractor’s employees. The Contractor shall prohibit the opening of locked areas by Contractor employees to permit entrance of persons other than Contractor employees engaged in the performance of assigned work in those areas, or personnel authorized entrance by the Contracting Officer.

1.5.3.2.3. Gate Codes-Door Codes: The Contractor shall establish and implement methods of ensuring that all gate/door codes are not revealed to unauthorized persons. The Contractor shall ensure that lock codes are changed when personnel having access to the combinations no longer have a need to know such combinations. These procedures shall be included in the Contractor’s Quality Control Plan.

1.5.4. Required Insurance: Contractors shall obtain and maintain insurance in accordance with the requirements of FAR 28.307-2 Liability. Reference paragraphs a, b, and c.

1.5.5. Post Award Conference/Periodic Progress Meetings: The Contractor agrees to attend any post award conference convened by the contracting activity or contract administration office in accordance with Federal Acquisition Regulation Subpart 42.5. The contracting officer, Contracting Officers Representative (COR), and other Government personnel, as appropriate, may meet periodically with the Contractor to review the Contractor's performance. At these meetings the contracting officer will apprise the Contractor of how the government views the Contractor's performance and the Contractor shall apprise the Government of problems, if any, being experienced. Appropriate action shall be taken to resolve outstanding issues. These meetings shall be at no additional cost to the government.

1.5.6. Pre-Season Orientation and Training: Prior to beginning performance of this Contract, Contractors are responsible for ensuring that all Contractor employees and personnel are familiar with the requirements of this Contract and custodial requirements and duties. Failure of the Contractor to properly train employees and personnel, resulting in unsatisfactory performance of this Contract, will be grounds for termination of the Contract.

1.5.7. Documents and Correspondence: After award, all documents and related correspondence shall be routed to the Contracting Officer; or through the Contracting Officer’s Representative (COR) at the Project Office to the Contracting Officer. Day to day contact and telephone communication with Government personnel shall normally provide adequate information exchange. The Government reserves the right to schedule meetings at the Project Office as necessary to ensure strict compliance with the terms of this contract. Such meetings shall be scheduled, to the extent possible, at mutually convenient times. However, upon notice, the Contractor shall attend meetings regarding matters affecting this contract, and the time spent in such meetings shall be at no additional charge to the Government.

1.5.8. Key Personnel: The Contractor shall provide a contract manager who shall be responsible for the performance of the work. This person may be the Contractor themselves or someone that they choose to designate. The name of this person and an alternate who shall act for the Contractor when the manager is absent shall be designated in writing to the contracting officer. The contract manager or alternate shall have full authority to act for the Contractor on all contract matters relating to daily operation of this contract. The contract manager or alternate shall be available between 0730 and 4:00, every scheduled day of the week, except Federal holidays or when the government facility is closed for administrative reasons.

1.5.9. Contractor Conduct: All individuals involved in operations shall not be under the influence of drugs or alcoholic beverages. The Contractor shall, always, be responsible for the conduct and discipline of his/her employees. Contractor personnel shall present a neat appearance and shall always conduct themselves in a proper manner during the performance of this contract. All individuals involved in services shall be dressed neatly and fully to include shoes, pants or shorts, shirt with sleeves that shall be closed or buttoned. Clothes such as old work clothes, short-shorts or “cut-offs” shall not be worn while performing duties. Personal Protective Equipment shall fully comply with the current edition of EM-385-1-1 at the time of award. Since a significant portion of the work shall be performed in the presence of the public, the conduct of all employees is critical and shall be closely monitored.

1.5.10. Removal of Contractors Employees: The Contracting Officer may require the Contractor to immediately remove from the work site any employee who endangers persons or property, or whose physical or mental condition would impair the employee's ability to satisfactorily perform the required work. Notification to the Contractor will be verbal and in writing if time and circumstances permit. Otherwise, notification shall be verbal or by telephone, and shall be in writing as soon as possible. No such removal, however, shall reduce the Contractor’s obligation to perform all work required under this contract, and immediate replacement shall be made as required. This requirement shall not be the basis of any claim for compensation or damages against the Government.

1.5.11. Title 36 Rules and Regulations: Contractor and Contractor Personnel shall comply with Title 36

Rules and Regulations for the entire period of performance of this contract.

1.5.12. Safety Requirements: All services shall be performed in accordance with applicable safety requirements set forth in Corps of Engineers Manual EM-385-1-1, “Safety and Health Requirements Manual” and supplements thereto. The EM-385-1-1 is hereby incorporated by reference, and the Contractor is required to perform this contract in accordance with the standards set forth therein. Any equipment or materials not in conformity with this manual shall be removed from Government property immediately. The Contractor shall be expected to take a vital interest in safety, hazard, and to educate their employees to work and plan their work safely.

1.5.12.1. Labor Hours Reporting: The Contractor shall report the number of hours worked on government property monthly during the period of performance of services under this contract. These hours shall be recorded on the Contractors monthly invoice and submitted to the Melvern Project Office.

1.5.13. Payment: Payment will not be made for services not performed. Contractors shall provide the Project Office with an invoice at the end of each month, requesting payment for that month’s services. Payment shall be made via Electronic Funds Transfer (EFT) into the Contractor’s banking account on file as registered with SAM. In accordance with the Prompt Payment Act, payment will be made approximately 30 days after the last day of services received for the billing period, or 30 days from receipt of the invoice, whichever is later.

1.5.14. Final Payment: Final payment will not be paid to the Contractor until all Government property is reconciled, and facilities are inspected for cleanliness by Corps personnel. The Contractor is responsible for keys, property, and equipment issued by the Government. The Contractor shall be held liable for any loss, including any equipment issued by the Government that is lost or damaged due to negligence.

1.5.15. Lost and Found: All articles found by Contractor personnel (or if the public turns it in to the

Contractor) whom a reasonably prudent person would assign monetary, personal, or other value (including possible contraband items) shall be turned in to the COR. The Contractor shall obtain receipts for articles turned in to the COR.

1.5.16. Other Contracts. The Government may undertake or award other contracts for additional work, and the Contractor shall fully cooperate with such other Contractors and Government employees.

All work must be carefully planned and fitted so as not to interfere with such other work. The Contractor shall not commit or permit any act that will interfere with the performance of work by other Contractors or Government staff.

1.5.17. Volunteers. Volunteers may be utilized in the parks. Volunteers receive and follow instructions from a Government Representative, not from Contractors. Contractors should not consider any volunteer as his/her employee. Volunteers may perform other duties as instructed by a Government Representative.

1.6. Environmental Controls

1.6.1. Park Custodian List of Cleaning Products. Contractors shall use standard commercial cleaning products generally available in the local marketplace and shall use those products only in accordance with their labeled instructions and uses.

1.6.2. Compliance with Laws and Regulations: Contractors shall be knowledgeable of, and shall comply with, all applicable Federal, State, and Local laws, environmental requirements, and instructions. Contractors shall ensure policies and procedures are established that protect the health and safety of employees and the community to minimize or eliminate the risk of environmental pollution.

1.6.3. Hazardous Materials: Contractors are responsible for advising his/her employees of all

Environmental and Hazardous Materials Handling and is also required to provide to the COR the Material Safety Data Sheets (MSDS) for all materials used by the Contractor in accordance with Federal and State laws and/or regulations.

1.6.4. Notification of Environmental Spills: If the Contractor or employee(s) of the Contractor spills or releases any substance into the environment, the Contractor shall immediately report the incident to the Melvern Lake Project Office. The Contractor shall be liable for containment and environmental cleanup of the spill or release of such substance.

1.7. Contractor Arrival. The Contractor may be required to reside on-site, the Contractor shall move onto the designated site a minimum of five (5) but not more than seven (7) days prior to the start of services.

Electrical services will be provided upon arrival if arrival takes place during normal business hours.

Water and sewer services may be postponed upon arrival or discontinued near departure if cold weather conditions warrant. All costs for moving onto and from the site shall be borne by the Contractor.

Contractors residing on-site shall do so including nights during the period of services and shall remove the trailer and all personal property from the site not later than seven (7) days after the end of the service period.

1.8. Campsite. Contractors shall maintain the area where the trailer (RV unit) is always parked in a clean and sanitary condition. No dog pens, horse corrals, poultry cages, or similar facilities for pets or raising of animals will be allowed. Government-furnished storage buildings are to be used for storage of supplies only – not as pens or cages for pets. Contractor pets shall fall under the same restrictions of Title 36 that apply to our visitors. Visitors to the park should have open access to the Contractor’s site without the possibility of incidental contact with pets. Small vegetable or flower gardens are permitted where designated upon approval from the Contracting Officer or his representative. Decorations may be allowed or disallowed at the discretion of the Government. Excessive decoration of campsites is discouraged. Contractors shall perform watering in and around the Contractor’s trailer site. The Contractor shall not use any chemicals (for example, Roundup, Weed-B-Gone, etc.) to control weeds.

1.9. Security of Personal Property: Security of Park Custodian’s living quarters and all personal property shall remain the Custodians responsibility throughout the contract period. The Government accepts no responsibility for, nor will it be liable for, damage or theft occurring to the Custodians property. In addition to automobile liability insurance required in Section III.B, the Contractor is responsible for obtaining and paying for any other insurance desired, including but not limited to, general liability, comprehensive property, etc.

1.10. Cooperation with Others: Contractor shall cooperate with other Park Custodians, Attendants, Park

Volunteers, Corps of Engineers employees, Government Contractors, lessees, and law enforcement personnel. Contractor shall not direct the work performance of another Contractor.

1.11. Pets: Any pets allowed shall be confined or restrained in a manner that shall prevent physical contact with visitors that may come to the Contractor’ living area or quarters for assistance. All pets shall be always kept on a leash 6 feet in length or under physical restraint. Pets shall not be allowed in or near the shower houses, shelters, bathrooms etc. (NO EXCEPTIONS) unless registered as a Service Animal. Contractor shall be liable for any damage to government facilities, and/or damage to park visitors’ property or person caused by their pets. Contractors are responsible for daily cleanup of their pet’s waste and disposing of the same in an approved sanitary manner. Pets shall be kept clean, free of foul odors, and have all vaccinations as required by state laws in effect at the park’s location. The

Contracting Officer’s Representative may require the removal of any animal deemed a nuisance or a danger or causes physical damage to Government property.

1.12. Work Schedule: Contractors shall perform all specified duties during the period of performance according to the schedule included in Attachment 6 of this PWS. The Contractor must work federal holidays even if they fall on a normally scheduled day off. An alternate day off will be approved by the Contracting Officer or their designated representative. The Contractor shall also be required to perform duties on October 31st, even if it falls on the Contractors normally scheduled day off.

1.13. Visitor Assistance: The primary role of the Contractor is custodian services at or around the facilities throughout the park. A secondary role is to courteously assist visitors and to inform customers of the rules and regulations tactfully and respectfully. Contractor cannot enforce Title 36 regulations. The Contractor shall not argue with, threaten, harass, or badger visitors or attempt to detain or apprehend violators or conduct searches of people or personal property. Contractors shall perform their duties with professionalism befitting a public servant and the Corps of Engineers. Contractors shall not use profanity in dealing with the public, project personnel, or other Contractors. Within the context of Corps policies and regulations, Contractors shall provide for the needs of our visiting public and act as public relations representatives for the Corps of Engineers.

1.13.1. Contractors shall become familiar with Title 36, CFR, Chapter III, Part 327, “Rules and

Regulations Governing Public Use of Corps of Engineers Water Resource Projects”, campground and/or park rules, policies, and requirements. Promptly report to any Park Ranger all accidents, violations of law, disturbances, and situations that could affect the health and safety of visitors. Serious or life-threatening incidents and emergencies shall be immediately reported to Park Rangers, project personnel and/or local law enforcement.

Minor situations and incidents shall be reported to Park Rangers as instructed. Contractors shall not attempt to direct, manipulate, undermine, oppose, or “second-guess” decisions made by Rangers or other Corps employees.

1.13.2. Contractor shall not discriminate against persons based on race, color, religion, sex, national origin, age, or disabilities.

1.13.3. Contractor shall not carry or display firearms, pepper spray, mace, clubs, or any item or piece of equipment that may be construed as a weapon. This policy shall be followed despite any “conceal and carry” permit the Contractor may possess. Contractor shall not display any type of emergency lights or emergency/law enforcement decals on vehicles used during the performance of this contract.

1.13.4. Contractor shall remove any signs from their vehicles stating “Park Custodian” or similar type signs when not actually working under the contract (Example: when off duty, Contractor shall remove signs prior to leaving the park).

1.14. Questions and Answers: Prospective bidders should contact Danny Homer at 816-389-3458 or Julie

Radcliffe at 816-389-3349 at the Melvern Project Office, for any questions pertaining to the PWS.

Potential Contractors are urged to inspect the areas they are interested in before they submit a quote, to become familiar with the size and scope of the area and the required duties.

PART 2

DEFINITIONS AND ACRONYMS

2. DEFINITIONS AND ACRONYMS:

2.1. Definitions:

2.1.1. Clean: As used generally, free of all foreign matter, dirt, debris, film, spots, streaks, or other impurities. As used for acceptance of work means gleaming; free from dirt, contamination, or impurities; unsoiled, unstained, neat, and tidy, free of dirt, foreign material, residue, mold, mildew, algae, trash, excess water, sanitizers and cleaners.

2.1.2. Contractor. A supplier or vendor having a contract to provide specific supplies or service to the government. The term used in this contract refers to the prime.

2.1.3. Contracting Officer. A person with authority to enter, administer, and or terminate contracts, and make related determinations and findings on behalf of the government. Note: The only individual who can legally bind the government.

2.1.4. Contracting Officers Representative. An employee of the U.S. Government appointed by the contracting officer to administer the contract. Such appointment shall be in writing and shall state the scope of authority and limitations. This individual has authority to provide technical direction to the Contractor if that direction is within the scope of the contract, does not constitute a change, and has no funding implications. This individual does NOT have authority to change the terms and conditions of the contract.

2.1.5. Debris: Articles or parts thereof such as dead insects, paper, gum, paper clips, candy, lint, litter, strings, cigarette butts, leaves, sand, excrement, etc.

2.1.6. Defective Service. A service output that does not meet the standard of performance associated with the Performance Work Statement.

2.1.7. Dirt: Particles of sand, soil, grit, or pebbles; mud, dust, fuzz, tar, liquid stains, vomit, ashes, etc.

2.1.8. Disinfect: To cleanse to destroy any harmful microorganisms, fungus, algae, and mold, by application of an approved chemical agent.

2.1.9. Deliverable. Anything that can be physically delivered but may include non-physical things such as meeting minutes.

2.1.10. Foreign Matter: Any articles, or parts thereof, not belonging to the place found, including but not limited to; spider webs, cobwebs, wasp nests, bird nests, etc.

2.1.11. Fully Clothed: Wearing a sleeved shirt (T-shirts are acceptable), trousers- shorts, and shoes.

Clothing shall be clean and neat in appearance and shall not be ripped, torn, or excessively faded.

These requirements shall not be construed to replace or eliminate the necessity for the wearing of appropriate protective clothing or devices as may be required in performance of duties.

2.1.12. Glass: Exposed glass surfaces (Lucite, plastic, transparent materials, mirrors) that are not windows.

2.1.13. Neat/Clean: Orderly, tidy, free from dirt and debris.

2.1.14. Key Personnel. Contractor personnel that are evaluated in a source selection process and that may be required to be used in the performance of a contract by the Key Personnel listed in the PWS.

When key personnel are used as an evaluation factor in best value procurement, an offer can be rejected if it does not have a firm commitment from the persons that are listed in the proposal.

2.1.15. Park Facilities. Include but are not limited to: Parking lot/areas, boat ramps, courtesy docks, shower/restrooms, vault toilets, trailer sanitary dump stations, campsites, picnic shelters, picnic areas, playgrounds, beaches, park custodian sites, and alongside roadways extending 20 feet outward from each shoulder.

2.1.16. Physical Security. Actions that prevent the loss or damage of Government property.

2.1.17. Quality Assurance. The government procedures to verify that services being performed by the Contractor are performed according to acceptable standards.

2.1.18. Quality Assurance Surveillance Plan. An organized written document specifying the surveillance methodology to be used for surveillance of Contractor performance.

2.1.19. Quality Control. All necessary measures taken by the Contractor to assure that the quality of the end product or service shall meet contract requirements.

2.1.20. Sanitary: Clean and free of bacteria that may endanger health; hygienic.

2.1.21. Subcontractor. One that enters into a contract with a prime Contractor. The Government does not have privity of contract with the subcontractor.

2.1.22. Trash: Any abandoned articles, or parts thereof, such as paper, gum, used cups, empty cans and bottles, food scraps, litter, strings, cigarette butts, leaves, or similar waste items, as well as dirt, debris, and foreign matter collected during cleaning, and unwanted residues and ashes.

2.1.23. Windows: The glass surfaces which are an integral part of the outer wall of a building.

2.1.24. Workday. The number of hours per day the Contractor provides services in accordance with the contract.

2.1.25. Work Week. Is defined as Sunday thru Saturday, unless specified otherwise

PART 3

GOVERNMENT FURNISHED PROPERTY, EQUIPMENT, AND SERVICES

3. GOVERNMENT FURNISHED ITEMS AND SERVICES

3.1. Government Property/Check Out - Contractor shall be required to sign for accountable Government property and equipment at the beginning of the contract period. Contractors shall be responsible for maintaining the property and return Government property at the end of the contract period unless other arrangements have been made.

3.2. Storage Shed. The Government will provide a storage facility for Contractors to store and maintain supplies/materials, equipment, etc. for use in the performance of the contract. Contractors shall provide upkeep and minor maintenance to facility assigned to the Contractor at Contractor’s sole expense.

Before any modification of the facility is performed by the Contractor at his/her expense, the Contractor must…