B-31889 Directory Assistance EPS - Agency Signed.pdf

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Attached to
EMERGENCY NOTICE - State Directory Services
Solicitation number
23-448DOIT-ADMIN-B-31889
Issued by
Clinton County, Illinois

About this file

This document is an Emergency Purchase Statement from the State of Illinois Chief Procurement Office for General Services. It details an emergency contract with Terabyte Holdings, LLC dba Consolidated Call Center Services to operate the State of Illinois Directory Assistance and Informational Services for state users. This emergency purchase is needed to prevent or minimize serious disruption in critical state services that affect health, safety, or collection of substantial state revenues. The contract term is expected to run from August 30, 2022 to November 27, 2022.

Terabyte Holdings was originally selected through a competitive bid process and is the current vendor for the state Directory Services. The existing contract terms will be used for this emergency period, as contract negotiations with a new vendor could take several weeks, creating significant implementation issues. The total estimated expenditure for this emergency contract is $140,000, to be funded through state appropriated funds. The contract was awarded through an emergency procurement process, as the current contract was set to expire and a new vendor could not be brought on quickly enough to avoid disruption of critical state services.

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EMERGENCY PURCHASE STATEMENT

State of Illinois Chief Procurement Office for General Services Emergency Purchase Statement V.22.2 Emergency Statement Page of

EMERGENCY PURCHASE STATEMENT

Emergency Statement Page of State of Illinois Chief Procurement Office for General Services Emergency Purchase Statement Version v.22.2 Emergency Purchase Details Emergency Category (select the appropriate option from the drop-down menu below):

Reason for selection of this particular vendor:

Description of supplies or services to be provided:

Is there an existing State contract available for the required supplies or services?

If Yes is checked above, explain why the existing contract does not meet the need:

Actual or Estimated*:

*Estimated end date and cost will be reported later.

Select the type of funding to be used:

Signature This emergency purchase was made with as much competition as is practicable under the circumstances. Best efforts were utilized to include contractors certified under the Business Enterprise Program in the process.

I am authorized to make this emergency purchase, and I know and understand the contents of this statement and all statements herein are true and correct to the best of my knowledge.

11.0.0.20130303.1.892433.887364

VendorZip: 61938
VendorState: IL
VendorCity: Mattoon
VendorAddress: 1500 Wabash Ave.
Vendor: Terabyte Holdings LLC dba Consolidated Call Center Services
AgencyZip: 62702
AgencyState: IL
AgencyCity: Springfield
AgencyAddress: 201 W. Adams
AgencyDivision: Telecom consultation
AgencyUniversity: Dept of Innovation & Technology
CurrentMasterPage:
MasterPageCount:
ReferenceNumber: R-143785; B-31889
DropDownListQuickPurchase: To prevent or minimize serious disruption in critical State services that affect health, safety, or collection of substantial State revenues
CheckBox1ProtectingHealth: 0
CheckBox2DiscountedPrice: 0
CheckBox3RareItems: 0
CheckBox4Entertainment: 0
CheckBox5AvoidLapsing: 0
ExplanationForSelectingVendor: Terabyte Holdings LLC is the current vendor for the state Directory Services. Terabyte Holdings was originally selected through competitive bid process. Terabyte Holdings, LLC dba Consolidated Call Center Services operates the State of Illinois Directory Assistance and Informational Services for State users that may need to connect to a Directory Services Operator to inquire about State of Illinois services. DoIT has previously been able to successfully negotiate contracts with this vendor and the existing contract terms will be used for the Emergency period. Contract negotiations with a new vendor could take several weeks creating significant implementation issues during negotiations. The administrative review process has previously been completed with this vendor, including a financial discloser and BEP utilization plan. Bringing in a new vendor for such a large and complicated implementation would take months to re-establish.
ExplanationSuppliesServices: Terabyte Holdings, LLC dba Consolidated Call Center Services operates the State of Illinois Directory Assistance and Informational Services for State users that may need to connect to a Directory Services Operator to inquire about State of Illinois services.
CheckBoxYes: 0
CheckBoxNo: 1
ExplanationDoesNotMeetNeed:
TextFieldExpectedStartDate: 2022-08-30
TextFieldExpectedEndDate: 2022-11-27
TextFieldAmountExpenditure: 140,000
ActualOrEstimated1: Estimated *
CheckboxFederalFunds: 0
CheckboxStateAppFunds: 1
CheckBoxStateGrantFunds: 0
CheckBoxOther: 0
IfOtherExplainTextField:
AuthorizedSignature:
TitleField: APO
PrintedNameField: Van Austin
AuthorizedDateField: 2022-08-31

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