B-18820 FY21 Directory Assistance Renewal NOA.pdf

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Attached to
Renewal Notice State Directory Services Contract
Solicitation number
21-448DOIT-TELEC-B-18820
Issued by
St. Clair County, Illinois

About this file

This document is a Notice of Award form for the renewal of a contract for Directory Assistance services for the Illinois Department of Innovation & Technology (DoIT). The contract has been awarded to Terabyte Holdings LLC for a one-year term from 12/14/20 through 12/13/21, with an award amount of $140,000. The contract covers consolidated call center services for state reception, directory, and switchboard services that Terabyte Holdings has provided previously.

The document indicates that this is a renewal of an existing contract, with no details provided on the number of renewal options available. No information is given on the number of responding bidders or unsuccessful bidders, as this appears to be a sole-source renewal. The agency contact for this contract is Ron Wiggins of DoIT.

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Text version

Notice of Award Form

V.19.3 Page 1 of 2

Agency and Awarded Vendor Information

*Description: FY 21 Directory Assistance Renewal

*Bid Number: B18820 *Agency: DoIT

*Vendor Selected for Award: Terabyte Holdings LLC

*Line Item Description: Consolidated Call Center Services has been the provider for state reception, directory, and switch board services.

*Award Amount: 140000 *Length of Initial Term: 1 yr *Length of available renewal options:

Farm Leases and Concessions

Value to the State:

Estimated Financial Return to the State for the Life of the Contract (Includes Renewals)

Value to the Vendor:

Estimated Gross Revenue to the Vendor for the Life of the Contract (Includes Renewals)

Business Enterprise Program/Veterans Business Program

% of BEP Per Utilization Plan: % of VBP Per Utilization Plan:

Other:

Unsuccessful Bidder(s)

*Number of Responding Bidders: *Number of Unsuccessful Bidder(s) *Number of Awarded Bidder(s):

Bidder(s)/Offeror(s) Not Selected:

Agency Contact

Contact Name: Ron Wiggins Telephone Number: 217-557-0456

Email Address: Ron.G.Wiggins@illinois.gov Fax Number:

Street Address: 120 W Jefferson St City: Springfield

State: IL Zip Code: 62702

V.19.3 Page 2 of 2

SPO Written Determination for Contract Award Decision

General - Applies to Emergencies, Split Awards, Award to Other than Lowest Responsible and Responsive Bidder. The Rationale described by the purchasing agency in the recommendation to award seems reasonable, and serves as the basis for the contract decision.

Invitation for Bid - The contract was procured through the Invitation for Bid Process, and the contract has been awarded to the lowest priced responsive and responsible bidder.

Request for Proposal - Based on factors set forth in the Request for Proposal, the contract has been awarded to the offeror whose proposal is most advantageous to the State.

Renewal - The contract is a renewal in accordance with the terms of the existing contract. The award decision is based on justification presented by the purchasing agency's justification.

Comments:

Other:

Explanation of other terms:

SPO Signature: Date: Dec 9, 2020

V.19.3 Page of Agency and Awarded Vendor Information Farm Leases and Concessions Estimated Financial Return to the State for the Life of the Contract (Includes Renewals) Estimated Gross Revenue to the Vendor for the Life of the Contract (Includes Renewals) Business Enterprise Program/Veterans Business Program Unsuccessful Bidder(s) Bidder(s)/Offeror(s) Not Selected:

Agency Contact SPO Written Determination for Contract Award Decision 11.0.0.20130303.1.892433.887364

CurrentPage:
PageCount:
DESCRIPTION: FY 21 Directory Assistance Renewal
BIDNUMBER: B18820
AGENCY: DoIT
VENDORSELECTED: Terabyte Holdings LLC
LINEITEMDESCRIPTION: Consolidated Call Center Services has been the provider for state reception, directory, and switch board services.
AWARDAMOUNT: 140000
LENGTHINITIALTERM: 1 yr
NMBROFRENEWALS:
VALUETOSTATE:
VALUETOVENDOR:
PERCENTBEPUPLAN:
PERCENTVBPUPLAN:
OTHER:
NoRespBidders:
NoUnsuccessfulBidders:
NumberAward:
BdOffInfo:
ContactName: Ron Wiggins
PhoneNumber: 217-557-0456
EmailAddress: Ron.G.Wiggins@illinois.gov
FaxNumber:
Streetaddress: 120 W Jefferson St
City: Springfield
State: IL
ZipCode: 62702
CheckBox1: 0
CheckBox2: 0
CheckBox3: 0
CheckBox5: 1
TextField1:
TextField2:
TextField3:
SignatureField1:
DateField1: 2020-12-09

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