Attch 3 - PWS CSA HARB v2.docx

CIS, Version 1 Dated 1 July 2025 Homestead ARB, FL

PERFORMANCE WORK STATEMENT (PWS)

Commercial Dial Tone (SIP) and Internet Service (CIS)

Homestead ARB, FL DATE: 1 July 2025

VERSION: 1

1. INTRODUCTION…………………………………………………………….………

2. SCOPE………………………………………………………………………….………3

3. OUTAGES………………………………………………………………………

3.1 Secheduled Outage….………………………………………………….….……...3

3.2 Unscheduled Outage……………………………………………………….….…..3

3.3 Outage Priority, Restoration of Service, and Maintenance.…………...………3

4. GOVERNMENT PROVIDED SPACE AND UTILITY SERVICES…………………4

5. GENERAL REQUIREMENTS………………………………………………………...4

5.1. Personnel…………………………………………………………………………..4

5.2 Safety, Health and fire Protection Requirements………………………..……..4

6. APPENDIX 1 – SITE SPECIFIC REQUIREMENTS………………………….…

TABLE B ACRONYMS

1. INTRODUCTION

This requirement will provide essential local area Telecommunication Services (TS) and features supporting Homestead ARB. Site specific equipment connectivity requirements, SIP E911 along with required features: Phone Service, IP Flex Reach FFP Phone service to support SIP voice over internet circuit to include 96 concurrent phone paths (or more) covering 10,163 DID’s. Phone services to include, unlimited local calling, 300 minutes/call path of long distance. Call Forwarding, CF Not Reachable, Always, Busy, No Answer, Selective, Blind Transfer (SIP Refer), Sequential Ring (Locate Me - up to 5 TNs), Simultaneous Ringing (up to 10 TNs), Direct Inward Dialing (DID) call limits per number (Max DID Policing), Dial restrictions, Account/Authorization codes, Scheduling, Configurable Calling Line ID, Intercept Announcements, User to User Information. Flexible commercial internet capability 500m. Support shall be provided to the installation 24 hours a day/seven days a week/365 days a year (24/7/365).

2. SCOPE

The Contractor shall provide all labor, tools, facilities, materials, and services needed to perform and provide local access to the designated circuit demarcation point(s) identified in Appendix 1 to this PWS. These services shall include any equipment, wiring, or infrastructure to ensure the Contractor’s proposed solution is compatible with the Government’s current infrastructure without additional Government expense. The Contractor shall follow all Federal Communications Commission (FCC) Department of Defense (DoD), AF, and industry standards for this requirement. The Contractor shall connect to Government-provided power connection points and termination frames. The Contractor shall coordinate with the Government Point of Contact (POC) (primary and alternate names, emails, and telephone numbers shall be provided by the Government No Later Than (NLT) five days after contract award) prior to any installation. The Government does not authorize aerial cable installations.

3. OUTAGES

3.1 Scheduled Outage

The Contractor shall notify the Government POC of any scheduled outage that will affect any TS. The Contractor shall inform the Government POC NLT 30 days prior to the scheduled outage. The Contractor shall provide a detailed explanation for the outage to include the amount of downtime and end users affected. The Contractor shall notify the Government POC via email of the need for any scheduled service outages. Such outages shall be scheduled to minimize inconvenience to users, Government upon Government user work schedules.

3.2 Unscheduled Outages

If multiple facilities, areas, primary trunks, or cables/fibers are impacted, the Communications Focal Point (CFP) and Government POC shall assign the category of the outage and establish the repair priority. The Contractor shall notify the CFP and Government POC verbally of problem(s) and follow-up with documentation via email within time specified for each outage type.

3.3 Outage Priority, Restoration of Service, and Maintenance

The Contractor shall respond and restore service outages. From the time of receipt of the notification, the Contractor shall respond and coordinate with the Government POC within the time limits indicated below. The government POC can declare any outage restoration priority level as high to medium to low if the outage significantly affects the mission of the Government.

4. GOVERNMENT PROVIDED SPACE AND UTILITY SERVICES

The Contractor shall secure Government facilities, equipment, and materials before leaving a facility. The Contractor shall safeguard the Government furnished facilities and material contained therein. The Government will provide (space) 6 foot 4-post rack at B 365, Room 126 at 12719 Elmendorf Street, Homestead ARB FL 33039. The Government will provide sufficient environmental controls to maintain humidity and temperature within the Contractor’s equipment operating specifications. In addition, the Government will provide primary and emergency conditioned power sources to operate the Contractor’s equipment within manufacturer’s specifications.

4. GENERAL REQUIREMENTS

4.1. Personnel

The Contractor is solely responsible for ensuring sufficient personnel are assigned to this requirement. Appropriate personnel shall possess the qualifications and certifications to perform the requirements listed herein. These qualifications and certifications shall include those required by the Original Equipment Manufacturer (OEM) to maintain, install, and/or operate the equipment covered by this contract.

4.2. Safety, Health and Fire Protection Requirements

The Contractor shall follow local procedures established by the local safety and health offices. Reference the instructions in Code of Federal Regulations (CFR) 29, Part 1926.58, Appendix G for proximate to asbestos containing materials. The Contractor shall record and report to the CSO all available facts relating to each instance of accidental damage to Government property or injury to either Contractor or Government personnel. This PWS requires no special safety precautions outside of OSHA standard safety requirements.

5. APPENDIX 1 – SITE SPECIFIC REQUIREMENTS

5.1. Required Services and Features

The Contractor shall provide the following: One, 500 mb, dedicated, commercial internet service and SIP local and long-distance dial tone plus E911 as CAMA and ALI Trunks are end of life for connectivity to Cisco Call Manager provided by the government, for Homestead ARB, FL at cutover.

Cutover for this site is: 30 days. A cutover plan shall be submitted to the Government with their proposal and a final plan shall be provided NLT five days after contract award.

The Government CSO and Technical Representative shall be identified at the post award conference and updates provided to the contractor as required by the CO.

TABLE B ACRONYMS:

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