Attch 1_PWS_Military Razor (MRZR) Vehicle Maintenance.pdf

502 CONS/JBKAE F2MTR35029A001

JBSA Lackland, Texas Military Razor (MRZR) Vehicle Maintenance

Performance Work Statement Military Razor (MRZR) Vehicle Maintenance

Joint Base San Antonio (JBSA) Camp Bullis, TX 20 February 2025

Section 1 – Overview.

1. Requirement Description. The 343rd Training Squadron (TRS), Joint Base San Antonio (JBSA) Camp Bullis, TX has a requirement for maintenance on 23 Military Razor (MRZR) All-Terrain Vehicles (ATVs), model number MCAR4ED7MA. The contractor shall perform quarterly fleet maintenance services on 23 MRZA ATVs during a single visit as well as the performance of other additional duties identified in the Performance Work Statement (PWS). Costs shall include labor and material cost for items listed as replacements, changes, and lubrication in accordance with (IAW) this Performance Work Statement (PWS). The Government will provide an in-door work location, receiving and storage for pre-shipment of supplies for service.

1.1. Goals and Objectives. Maintenance or replacement requirements regarding contract performance.

Unless annotated, the work below shall be conducted quarterly. The performance thresholds for the following goals and objectives can be found in Section 2 – Service Summary.

1.1.1. Oil and filter changes:

1.1.1.1. The Contractor shall change the motor oil and oil filters after 25 engine hours or 500 miles for break-in.

1.1.1.2. After 500 miles, the contractor shall change the oil and filter every 100 hours or 1,000 miles.

1.1.1.3. The Contractor shall change the oil filter when the motor oil is changed.

1.1.2. Brake Fluid and Pads:

1.1.2.1. Change the brake fluid as needed and in accordance with the manufacturer’s recommendation.

1.1.2.2. Replace the brake pads as needed or when warranted, ensuring brake components are not worn past the capacity to operate or function properly.

1.1.3. Air Filters:

1.1.3.1. Clean the exhaust system.

1.1.3.2. Replace the air filter.

1.1.4. Change all (4) tires annually.

1.1.5. Additional Maintenance:

1.1.5.1. Check and clean the battery terminals.

1.1.5.2. Inspect and replace the shock oil and seals.

1.1.5.3. Inspect and replace the drive belt, ensuring all belts are not worn past the capacity to operate or function properly.

1.1.5.4. Inspect and clean the clutches.

1.1.5.5. Inspect and top up the rear gearcase and transmission oil.

1.1.5.6. Inspect and grease/lubricate fittings, bushings, bearings and shafts.

1.1.5.7. Inspect the coolant strength and pressure test the system.

1.2. Routine Maintenance and/or Service. The Contractor shall provide routine maintenance and/or service, in addition to the Contractor’s scheduled maintenance or service, as requested by the COR.

1.2.1. Routine Maintenance and/or Service. The Contractor will be provided a minimum of seven calendar days advance notice to facilitate maintenance and/or service no later than the date provided by the COR.

1.2.2. Emergency Maintenance and/or Service. For emergency maintenance or service, the contractor shall respond within 36 hours and provide emergency maintenance and/or service identified by the COR.

1.3. Description of Services. Services provided on this contract are performance based, non-personal, and mission essential.

1.3.1. The Contractor shall provide services and meet all requirements and responsibilities set forth in this

PWS.

1.3.2. The contractor shall provide all personnel, approved equipment, tools, materials, vehicles, supervision, transportation and other items and services necessary to perform recurring vehicle maintenance IAW this PWS. The contractor shall, at a minimum, maintain a single point of contact for this effort.

1.3.3. The Contractor’s staff shall be fully trained, qualified and knowledgeable professionals who are customer service oriented and shall ensure quality work performance IAW applicable performance objectives and performance thresholds.

1.4. Period of Performance. The period of performance shall be for one (1) base year plus four (4) one-year Option Periods.

1.5. Place of Performance. The place of performance will be at JBSA Camp Bullis, TX located at 5431 Wilkerson, JBSA Camp Bullis, TX 78257.

1.6. Hours of Operations: Normal hours of operations are from 07:00 a.m. to 4:00 p.m., central daylight time (CDT), Monday through Friday. Performance of services is required during normal duty hours. Access to work sites will be restricted to the above stated hours and days, unless otherwise approved by the Contracting Officer Representative (COR) or Contracting Officer (CO), at no additional cost to the Government.

1.6.1. Federal Holidays: The Contractor is not required to provide service on the following Federal holidays or days designated as Federal holidays by the President, which are designated as non-duty days, unless the CO directs otherwise. The contractor should be aware that, if warranted, support over Federal holidays during times of national crisis, military contingency or other emergencies shall be required.

New Year's Day January 1st Martin Luther King Jr's Birthday 3rd Monday in January President’s Day 3rd Monday in February Memorial Day Last Monday in May Juneteenth June 19th

Independence Day July 4th Labor Day 1st Monday in September Columbus Day 2nd Monday in October Veterans' Day November 11th Thanksgiving Day 4th Thursday in November Christmas Day December 25th

1.6.2. When a holiday falls on a Sunday, the following Monday will be observed as the holiday. When a holiday falls on a Saturday, the preceding Friday is observed as the holiday.

1.6.3. The Air Education and Training Command (AETC) Commander typically declares a day off for military personnel in conjunction with the federal holidays of July 4th, Thanksgiving, Christmas, and New Years. AETC Family Days are not paid federal holidays.

1.6.3.1. In the event that contractor personnel will work on an AETC Family Day, the contractor shall notify the COR within a week's notice, to ensure a military member is present, while the contractor personnel are working.

1.6.4. Work scheduled but not accomplished because of installation closure due to inclement weather, exercises, and force protection conditions (FPCON), will be accomplished as soon as possible after installation(s) reopen.

1.7. Personnel. Contractor shall exercise management and operational control over and retain full responsibility for the performance requirements set forth in this PWS. The Government will not exercise any direct supervision over the Contractor’s employees performing services under this contract. All potential concerns and/or disputes regarding this matter shall be coordinated through the COR. In addition, to avoid any impropriety, the contractor and customer shall route potential issues through their respective leadership to communicate with the CO.

1.7.1. The Contractor shall not use the services of any person in the performance of this contract, whose presence or action endangers the health, life, safety, general well-being, or operational mission of the installation to include equipment and facilities and its population.

1.7.2. The Contractor shall not employ any person who is an employee of the Department of the Air Force (military or civilian alike), nor any person whose employment would be contrary to the policies contained in Air Force Instruction (AFI) 64- 106, Contractor Labor Relations Activities, and DoD 5500.07-R, Joint Ethics Regulation (JER) Chapter 5, unless such person has received waivers for any policies restricting employment and/or written approval of off-duty employment.

1.7.3. Off-duty employment of active military personnel shall not interfere with the Contractor’s ability to perform because such personnel are subject to changes in military duty hours, deployment, temporary duty travel and permanent change in duty station orders. The abrupt absence of these personnel shall not constitute an excuse for nonperformance under this contract.

1.7.4. The contractor employee shall not use any illegal substances and shall comply with all installation regulations, rules, security policies, and guidelines at all times.

1.7.5. The Contractor’s employees shall possess a current and valid U.S. driver's license for the vehicles they operate in the execution of their duties for this contract. The contractor and its employees shall comply with base traffic regulations.

1.7.6. Contractor employees are prohibited from possessing weapons, firearms, or ammunition, on themselves or within their contractor-owned or privately owned vehicle while on JBSA Camp Bullis.

1.7.7. Contractor personnel shall report to an appropriate authority any information or circumstances of which they are aware may pose a threat to the security of DoD personnel, contractor personnel, resources, and classified or unclassified defense information.

1.7.8. The Government reserves the right to require immediate removal from contract performance on the installation or any Government facility. Any individual whose actions raise reasonable suspicion that services may be compromised in any way, or that pose a threat of harm to other contractor/ Government personnel or self. Removal under other circumstances will be subsequent to, and at the direction of the CO only.

1.7.8.1. If a situation meriting removal occurs as outlined in the previous paragraph, the COR will contact the CO and the contractor's representative within twenty-four (24) hours. A meeting may be required with the CO, COR and contractor representative to discuss further action.

1.7.8.2. The CO will notify the contractor if and when permanent removal is required. In the event of a disagreement between the Government and the contractor, the decision of the CO will be final. During the period of time between the removal and the final decision of the CO, the contractor agrees to provide backup/replacement contractor personnel in accordance with the terms of the contract and IAW this PWS.

1.8. Environment Protection. The contractor shall perform the requirements of this PWS and IAW all applicable comply with all applicable Occupational Safety and Health Administration (OSHA), Federal, state and local environmental protection, health laws, and regulations.

1.8.1. Contractor personnel shall have all required licenses and permits necessary to perform services and disposal prior to the performance of any work on this contract (includes San Antonio Water System Liquid Waste Hauler permit, Texas Commission on Environmental Quality Sludge Transporter Registration). The contractor shall not use any ozone depleting substances or products. The contractor shall not pollute lakes, storm lines, sewer lines or wells with fuels, oils, bituminous, calcium chloride, acid, contraction wastes or other harmful materials.

1.8.2. No hazardous materials or substances, petroleum products, or materials of environmental concern shall be intentionally discharged or spilled onto the ground, asphalt, or concrete-covered surfaces or improperly disposed at job sites by any contractor personnel.

1.8.3. Any spills by the contractor that cannot be contained or cleaned shall be reported immediately to the Fire Department. The contractor shall provide information on the type of spilled material, amount, and location. Spills of large quantities of any type of material shall be reported to the COR or designated representative, and 502 CES/CEV. The following information shall be reported:

1.8.3.1. Date and time of incident.

1.8.3.2. Date and time of Fire Department notification.

1.8.3.3. Material/waste spilled (include Material Safety Data Sheet (MSDS)).

1.8.3.4. Estimated quantity spilled.

1.8.3.5. Location (8" X 11" site map).

1.8.3.6. Probable cause of spill.

1.8.3.7. Any reported injuries.

1.8.3.8. Any contaminant procedures implemented.

1.8.3.9. Disposition of all materials/wastes spilled, for example, cleanup, absorbed, or discharged to sanitary sewer, etc.

1.8.4. During after-hours, weekends and holidays, the contractor shall notify the COR, Functional Service Manager (FSM) and CES/EMCS (Energy Management Control System).

1.8.5. The contractor shall reimburse the Government for any remediation undertaken to clean up releases by the contractor and for any civil or criminal fines or penalties for any environmental infraction caused by the contractor (or any sub-contractors). The contractor shall be responsible for paying any regulatory agency (OSHA, EPA, or NRC, etc.) fines that are a result of contract operations.

1.8.6. The contractor shall comply with Green Procurement/Pollution Prevention requirements. Recycled content materials shall be used unless one of the following exclusions is applicable.

1.8.7. The recycled-content materials do not meet or exceed the performance specification of the non-recycled-content materials being required by the contract.

1.8.8. The use of recycled-content materials would make the contract costs prohibitive.

1.8.9. Recycled-content materials are not readily available, and their required use could have an adverse impact on the contractor being able to comply with the completion of the contracted worked with in the time specified in the contract.

1.9. Hazardous Materials. The Contractor shall obtain approval using the application requirements of the AF Form 3952, Chemical/Hazardous Material Request/Authorization. Once the process is implemented and contractor is trained, the contractor may submit the AF Form 3952 electronically. The COR has the right to prohibit the use of hazardous materials deemed to be especially hazardous to human health and the environment. In the event the COR does not approve a hazardous material for use, the COR may provide the contractor a list of suitable substitutes;

however, the Contractor shall retain responsibility for finding an acceptable substitute. The Contractor shall take appropriate actions to comply with waste minimization and pollution prevention practices and policies at JBSA.

The Contractor shall maintain spill control material on hand at all times sufficient to contain a worse case spill, both volume and hazard level.

1.9.1. IAW AFI 32-7086, Hazard Materials Management the Contractor shall register with the base HAZMAT Office at each location and comply with all the rules and regulations for the storage, usage and disposal of hazardous materials and products. The Contractor shall not bring any hazardous materials on base until all registration and documentation has been accomplished with the HAZMAT Office. The Contractor shall provide a copy of each MSDS on all hazardous materials to be used by the contractor in performance of work on this contract.

1.9.2. Unless otherwise specified in this contract, the Contractor shall obtain all necessary permits, licenses, and certifications; give all required notices; and comply with applicable federal, DOD, Air Force, state, county, and local laws, codes, and regulations in performance of the requirements of this contract. Maintain records of such requirements and make the documentation available to the Government for review.

1.9.3. The Contractor will be responsible for all OSHA, state, environmental, fire hazard, chemical, fuel spill, and fines that occur as a result of company negligence.

1.10. Quality Control Plan. The Contractor shall develop a written Quality Control Plan (QCP) that addresses how the Contractor will evaluate the quality of services, and the compliance focus areas, programs and processes. The Contractor shall submit the QCP electronically to the COR and CO with the contractor’s proposal. The QCP is how the contractor accomplishes their duties. The QCP has been established as one of the deliverables described in section 2.2.

1.10.1. The QCP shall contain a "detection" element (number of inspections, types of inspections, and frequency of inspections) and an "identification" element containing detailed Root Cause Analysis (RCA) processes and its components to deal with Contractor Quality Control (QC) and Government identified discrepancies.

1.10.1.1. The QCP shall outline the Contractor's Trend Analysis process and describe its' methodologies.

1.10.1.2. The QCP shall integrate a data collection capability to provide an overall picture of quality, capability, program compliance and process effectiveness.

1.10.1.3. The Contractor shall use the data collected to proactively monitor and control the quality of maintenance and adherence to programs and processes.

1.10.1.4. By using collected data to identify problems, negative trends and correcting/preventing issues, the Contractor shall implement corrective actions to eliminate or minimize these problems, negative trends/issues.

1.10.2. To maintain program integrity, the QCP evaluator(s) shall be from different from personnel conducting performing the services.

1.10.3. The Quality Control Plan shall be updated periodically as necessary, and copies provided to the CO and COR.

1.11. Required Reports, Meetings and Collateral Duties.

1.11.1. Performance Meetings: The Contractor shall meet, as requested, with the CO, contract administrator, COR, and other Government personnel as deemed necessary. The Contractor may request a meeting with the CO when the Contractor believes such a meeting is necessary. If the CO or contract administrator deems necessary, written minutes of any such meetings shall be recorded in the contract file and signed by the COR, contract administrator, and CO. If the Contractor does not concur with any portion of the minutes, such nonoccurrence shall be provided in writing to the CO within ten (10) calendar days following receipt of the minutes.

1.11.2. Monthly Status Report: The Contractor shall provide (as a minimum to the COR) a monthly status report per guidance in this PWS. The contractor shall submit the report within the first 10 days of the month for the previous month.

1.12. Occupational Safety and Health Administration. The Contractor shall establish a safety and occupational health program consistent with requirements of OSHA, Title 29, Code of Federal Regulations (CFR). The Contractor shall also provide Personnel Protective Equipment (PPE) and training consistent with applicable standards. The Contractor shall comply with all national and local fire codes and policies as needed to protect USAF resources (facilities, equipment, and AF personnel).

1.12.1. The Contractor shall notify the COR of any malfunctioning Government Furnished Equipment (GFE) requiring evaluations other than the annual surveys.

1.12.2. The base Bioenvironmental and Safety office shall, for the sole purpose of protecting Government personnel and resources, perform assessments of Government furnished facilities (GFF) and GFE. The contractor shall make, equipment, and personnel records available for these assessments.

1.12.3. The contractor shall immediately report all mishaps involving serious personnel injuries, fatalities, and/or government property/equipment damage occurring on the job to the 37th Training Wing (TRW) safety office (37 TRW/SEG) and the COR office. Contractor personnel shall submit to toxicology testing consent by the Government when their actions or inaction in the commander's judgment shall have been a factor in the mishap sequence. The contractor shall fully cooperate with any Air Force led safety investigations and shall not disturb the mishap scene until proper officials authorize movement. The contractor shall put approved impoundment procedures in effect if required or directed.

1.12.4. The contractor shall coordinate any activity performed by the contractor that has the potential to expose the DoD or other personnel to chemical, biological and/or radiological hazards with the base Bioenvironmental Engineering Flight prior to performing the activity.

1.12.5. Contractor personnel must conform to Air Force Manual (AFMAN) 91-203, Air Force Occupational Safety, Fire, and Health Standards. In addition, the Contractor shall ensure clothing accessories, jewelry, hairpieces, wallets with chains, key chains, and accessories worn by Contractor personnel do not present potential hazards.

1.12.6. The Contractor shall identify and report safety hazards and mishaps IAW AFI 91-204, Safety Investigations and Reports. The Contractor shall implement a system that will immediately identify and report safety hazards, mishaps, and reportable incidents involving Air Force facilities or equipment IAW applicable directives. The Contractor shall promptly report pertinent facts regarding mishaps that occur IAW AFI 91-204 and cooperate in any Air Force safety investigation.

1.12.6.1. The contractor shall develop a safety plan that includes safety hazard and mishap reporting procedures. The safety plan shall also include a mishap prevention plan IAW Department of the Air Force Instruction (DAFI) 91-202, Department of the Air Force Mishap Prevention Program. The plan shall be submitted electronically to the COR and CO for acceptance within 30 days of contract award. The COR and CO will determine if the plan is adequate to be implemented/approved.

Section 2 – Service Summary (SS).

2.1. Service Summary. The contract service requirements are summarized in performance objectives that relate directly to mission essential items. The performance threshold briefly describes the minimally acceptable levels of service required for each requirement. The Service Summary (SS) provides information on contract requirements, the expected level of contractor performance and the expected method of Government validation and confirmation of services provided. These thresholds are critical to mission success. Procedures as set forth in the FAR 52.212-4 (a), Contract Terms and Conditions – Commercial Items, Inspection/Acceptance, will be used to remedy all deficiencies. During the first initial 30 days of the contract, two additional errors on each work shall be allowed in an effort to identify normal phase-in problems.

Performance Objective PWS Reference Performance Threshold

1. Oil and filters changes. Paragraphs 1.2.1. to 1.2.1.3. Contractor shall not have more than 1 (one) discrepancy per quarter.

2. Brake Fluid and Pads. Paragraphs 1.2.2. to 1.2.2.2. Contractor shall not have more than 1 (one) discrepancy per quarter.

3. Air Filters. Paragraphs 1.2.3. to 1.2.3.2. Contractor shall not have more than 1 (one) discrepancy per quarter.

4. Tires. Paragraph 1.2.4. Contractor shall not have more than 1 (one) discrepancy per quarter.

5. Additional Maintenance. Paragraphs 1.2.5. to 1.2.5.7. Contractor shall not have more than 1 (one) discrepancy per quarter.

2.1.2. Failure to Maintain Standards. For failure to maintain any PWS standards listed in the Service Summaries, the COR will issue a Performance Assessment Report Form that indicates the failure, and the CO will direct corrective action(s). Contractor shall provide a written explanation to the COR and CO within five (5) business days. Contractor response to the CO shall explain the specific reason(s) or root cause(s) for not attaining identified standards. Contractor shall also include actions taken to prevent recurrence. Corrective actions shall not task the Government in any way, and shall not be used as a basis to justify future non-compliance with the standards/requirement, without written approval from the CO.

2.2. Deliverables. The deliverables associated with this contract are specified below. All deliverables shall be submitted in a draft format mutually agreed upon by the contractor and the Government.

Description of Deliverable PWS Reference Delivery Date

Quality Control Plan (QPC)

Paragraph 1.10.

The contractor shall submit the QCP electronically to the COR and CO with the contractor’s proposal.

Monthly Status Report

Paragraph 1.11.

The contractor shall submit the report within the first 10 days of the month for the previous month.

Obtaining and Retrieving Identification Media

Paragraph 3.5. 30 days before performance of services.

Section 3 – General Information.

3.1. Contractor Representative. The contractor shall provide a point of contact that shall be responsible for the performance and coordination of all work. Contractor point of contact shall be able to receive emergency calls twenty-four hours a day, seven days a week. The name and telephone numbers of this person and alternate(s) shall be designated in writing to the CO within five working days after contract award.

3.2. Professional Appearance. The contractor personnel shall show clear, continuous evidence of a professional workforce. The contractor's personnel shall present a neat and well-groomed appearance.

3.2.1. The Contractor personnel shall present a professional appearance and wear shirts with company insignia and employee name.

3.2.2. The Contractor personnel shall not wear ragged or frayed apparel, tank tops, halter tops, crop tops, sleeveless shirts, mesh and see through garments, exposed clothing with obscene or advertising logos or undergarment type shirts worn as exterior clothing, gym or sweat suit apparel, or any clothing that in the judgment of the Government could present an unfavorable image or cast discredit upon the installation, its personnel or the United States Air Force (USAF).

3.2.3. The Contractor personnel shall be in uniform no later than 30 calendar days following contract award start date and no later than 30 days for newly hired employees subsequent to performance start.

3.3. Security. The contractor shall notify the Information Security Project Manager (ISPM) within 30 days after award and before on-base performance of the service(s). The notification shall include.

a. Name, address, and telephone number of on-site supervisor and/or alternate.

b. The contract number and contracting agency.

c. The reason for the service ( i.e., work to be performed).

d. The location(s) of service performance and future performance, if known.

e. The date service performance begins.

f. Any change to information previously provided under this paragraph.

3.3.1. The Contractor shall comply with AFI 10-245, Air Force Antiterrorism Standards, chapter one and all installation security policies. These regulations are available for review at http://www.e-publishing.af.mil/.

Security and base access requirements are contained in clause AFFARS 5352.242-9000 “Contractor Access to Air Force Installations.”

3.3.2. Personnel Security: Contractor personnel requiring unescorted entry to controlled or restricted areas designated by the installation commander shall comply with base access requirements. These requirements are contained in DAFI 31-101, Weapons Registration and Access Prevention Program, for installation access and Department of Defense Manual (DoDMAN) 5200.02, and DAFMAN 16-1405, Information Security Program: Protection of Classified Information, for suitability determinations.

3.3.3. Physical Security: The Contractor personnel shall comply with base operations plans/instructions for Force Protection Conditions (FPCON) procedures, Random Antiterrorism Measures (RAM) and local search and identification requirements. The contractor personnel shall safeguard all Government property, including equipment, facilities, and other valuable materials.

3.3.4. Physical Property Protection. Property protection for facilities where the Contractors’ primary work center is located will be the responsibility of the local facility manager and local Government Security Manager, or their duly authorized representative IAW AFI 31-101, Integrated Defense, and command/local directives. The Contractor shall safeguard all Government-owned equipment and materials in his/her possession or use.

3.4. Safety Requirements. The Contractor shall perform work in a safe manner as required by OSHA and follow all Air Force Safety regulations.

3.4.1. The Contractor shall also provide a verbal notification to the CO/COR within 2 hours of any occurrence of damage to Government property or 2 hours of any accident resulting in death, injury, occupational disease, or adverse environmental impact. The Contractor shall also provide a completed written copy of the required Accident Investigation Reports to the CO/COR within five calendar days of each occurrence.

3.4.2. The Contractor shall provide for the safety and well-being of personnel employed in the administration of this contract. The Contractor shall comply with the provision of AFI 90-801, Environmental, Safety and Occupational Health. The Contractor shall develop and implement a company safety program for employees performing work under this contract. The Contractor shall submit the Company Safety Plan to the CO ten (10) calendar days prior to contract start date. Revisions shall be submitted five (5) calendar days prior to the effective date of change. The Contractor shall comply with the OSHA. Contractor personnel shall wear all safety items

3.5. Obtaining and Retrieving Identification Media. As prescribed by the Department of the Air Force Federal Acquisition Regulation (DAFFARs) 5352.242-9000, Contractor’s access to Air Force Installations, the Contractor shall comply with the following requirements:

3.5.1. All Contractor personnel working on any JBSA installations must have a completed background check prior to being employed on JBSA.

3.5.2. The Contractor shall obtain installation access (via the COR) for all the contractor personnel who perform services on the installation(s) 30 days before performance of services. The passes will be valid for one year.

3.5.3. Contractor personnel and property shall be subject to search and seizure upon entering the confines of JBSA installations, while on JBSA installations, and upon leaving the confines of JBSA installations.

3.5.4. During performance of the service, the Contractor shall be responsible for obtaining required identification for newly assigned personnel and for prompt return of credentials for any employee who no longer requires access to the work site in accordance with local guidance.

3.5.5. Immediately upon completion or termination of the contract or expiration of the identification passes, the Contractor shall ensure that all base identification passes issued to contractor personnel are returned to the issuing office.

3.5.6. If a Contractor employee has been terminated, the pass will need to be retrieved and returned to 802nd Security Forces Squadron (SFS) so that employee does not have access to the installation(s). If the pass is not retrieved, SFS will be notified so base access is not allowed.

3.5.7. Upon completion of the contract, the Contractor shall return all issued installation access passes to the issuing authority.

3.6. Listing of Employees. The contractor shall maintain a current listing of employees IAW DAFMAN 36-3026, Mission Partner Identity, Credentialing, and Access Management. The list shall include employee's name, social security number, and date of investigation if service work involves unescorted entry to Air Force restricted or other sensitive areas designated by the installation commander. The list shall be validated and signed by the company Facility Security Officer (FSO) and provided to the COR, CO, and ISPM prior to the service start date. Updated listings shall be provided when an employee's status or information changes.

3.7. Freedom of Information Act Program (FOIA). The Contractor shall comply with DoD Directive 5400.7-R, DoD FOIA Program. The regulation sets policy and procedures for the disclosure of records to the public and for marking, handling, transmitting, and safeguarding Controlled Unclassified Information (CUI) material. The contractor shall comply with AFI 33-332, Records Management and Information Governance Program when collecting and maintaining information protected by the Privacy Act of 1974 authorized by Title 10, United States Code, Section 8013. The contractor shall remove or destroy official records only in accordance with AFI 33-332 or other authorized directives.

3.8. Reporting Requirements. The contractor shall comply with AFI 71-101, Criminal Investigations - Volume 1, and Protective Service Matters - Volume 2, requirements. Contractor personnel shall report to an appropriate authority, any information, or circumstances of which they are aware may pose a threat to the security of DoD personnel, contractor personnel, resources, and classified or unclassified defense information. Contractor employees shall be briefed by their immediate supervisor upon initial on-base assignment and as required thereafter.

3.9. Materials. The Government shall provide all supplies and equipment as required for performance under this contract unless otherwise stated as contractor furnished. The Government shall furnish all Department of the Air Force, DoD, local forms, operating memoranda, regulations, and any required technical orders. All publications in use shall be provided to the contractor at contract start. The contractor shall establish requirements through local Government/base electronic distribution center Air Force E-Pubs, or the COR. The contractor shall appoint a Customer Account Representative (CAR) and alternate, no later than 30 days after contract award, who shall perform duties IAW this PWS.

3.10. Repair of Government Property Damaged by the Contractor. Liability for repair of damaged Government property will be governed by terms of the Government Property clause of this contract. In those instances where the CO determines that an equitable adjustment in the contract price is appropriate for the repair or restoration of damaged Government property, an equitable adjustment will be negotiated between the Government and the Contractor. However, where the Contractor causes the damage, the ultimate remuneration negotiated will be limited to actual costs incurred, excluding profit.

3.11. Government Provided Facilities and Services. The Government will provide the facilities and services as listed in the following sub- paragraphs:

3.11.1. The Government will provide a vehicle maintenance tent with generator and will be responsible for maintaining.

3.11.2. Utilities: Government shall furnish utilities required for the operation of facilities provided. These utilities include heating, electricity, water and sewage. The Contractor shall participate in the Government energy conservation efforts to include turning off lights and equipment not required or in use.

3.11.3. Postal/Installation Distribution: Official Government/Contractor mail that is addressed to or from a government agency and generated as a result of performance under this PWS will be handled via Postal Service Center at Government expense. Number and place of pickup/delivery points will be determined per organizational structure. Non-Government mail to or from the Contractor must be handled through non-DOD post office.

3.11.4. Telephone: The Government will furnish on base and local area off base telephone service, including Defense Switching Network (DSN) capability to make necessary Government official telephone calls to perform the contract services. DSN capability will be provided for command and control purposes.

Government furnished telephones and services will not be used for personal business.

3.11.5. Publications and Forms: The Government will provide technical orders and other detailed directives used in performance of the contract to the Contractor at start of contract. Government furnished forms will be used when applicable, unless otherwise authorized by the CO in writing.

3.11.6. Refuse Collection: The Contractor shall take refuse to the nearest refuse dumpster adjacent to Government furnished buildings.

3.11.7. Real Property Maintenance. The Government will provide maintenance and repair to real property facilities.

3.11.8. Fire Safety: The Government will provide maintenance and repair of Government furnished fire extinguishers and systems, pest control and grounds maintenance.

3.11.9. Medical Services: In the event of a medical emergency, base ambulance service for transporting an injured employee to a local hospital is available on a cost reimbursement basis.

3.12. Government Furnished Supplies and Equipment. The Government will not provide or furnish supplies and equipment.

3.13. Smoking Policy. The Contractor personnel shall comply with the Air Force smoking policy as described in AFI 40-102, “Tobacco Free Living” and local policies.

3.14. Government Observations/Surveillance. The COR is responsible for continuous surveillance of the contractor's performance under this contract. The Government observations/ surveillances will be conducted by designated CORs, USAF/ AETC Inspector General, USAF/ AETC staff agencies, and other authorized Government personnel who shall be permitted to observe contractor operations as necessary to ensure that the contract standards and performance thresholds are met. COR shall document all observations, and all efforts shall be made to notify the on-duty supervisor at the time of observance. The on-site supervisor shall be provided a copy of all observances for review by the COR or representative.

3.14.1. Performance Evaluation: The Government shall evaluate the contractor’s performance under this contract using the contractor’s QCP; this PWS; contractor’s instructions, regulations, Government instructions, regulations, and manuals (or portions thereof), surveillance techniques, and performance objectives/thresholds listed in the Service Summary (SS) and Quality Assurance Surveillance Plan (QASP).

The Government shall evaluate the contractor's adherence to the requirements of this contract utilizing periodic inspection methods, customer complaints, and surveillance utilizing a Quality Assurance Surveillance Plan (QASP) consisting of inspection guides and procedures. All areas of the contract are subject to Government surveillance.

3.14.2. Technical Inspections: The Government shall conduct surveillance and rate the contractor's performance based on provisions of this contract and the technical inspection and observation area requirements. Increased inspection frequencies shall be implemented at the discretion of the FSM or the COR. The Government shall use provisions and performance thresholds of this PWS, and the inspection criteria and discrepancy baselines listed when determining evaluation ratings. Technical Inspections and Program Management Evaluations shall be rated inspections while "as observed" inspections are considered "non-rated". The contractor shall fix "as observed" inspections in the same process as a failed rated inspection. The contractor shall not charge the Government for "as observed" inspection corrections.

3.14.3. Corrective Action Request (CAR) (AETC Form 448): The COR shall initiate a CAR and forward through the FSM to the Contract Specialist (CS/CO) for action any time during a surveillance period that the results of Government surveillance show that the contractor has not met a performance threshold, specific requirement, or standard identified in this PWS. Prior to initiating a CAR, COR shall investigate to ensure that failure to meet a threshold or standard is not Government caused. At the discretion of the CS/CO, the CAR shall be forwarded to the contract on-site supervisor or corporate headquarters. The contractor response to the CS/CO shall explain the specific reason for not attaining identified standard(s) and shall include actions taken to prevent recurrence. The contractor corrective actions shall not task the Government in any way and shall not be used as a basis to justify future noncompliance with the standards/requirements without written approval from the CS/CO.

3.15. FAR 52.228-5. The following information pertains to FAR 52.228-5 as included in this contract.

3.15.1. Workers’ compensation and employer’s liability. Contractors are required to comply with applicable Federal and State workers’ compensation and occupational disease statutes. If occupational diseases are not compensable under those statutes, they shall be covered under the employer’s liability section of the insurance policy, except when contract operations are so commingled with a contractor’s commercial operations that it would not be practical to require this coverage. Employer’s liability coverage of at least $100,000 shall be required, except in States with exclusive or monopolistic funds that do not permit workers’ compensation to be written by private carriers. (See FAR 28.305(c) for treatment of contracts subject to the Defense Base Act.).

3.15.2. General Liability.

3.15.2.1. Bodily injury liability insurance coverage shall be written on the comprehensive form of policy in the amount of at least $500,000 per occurrence.

3.15.2.2. Property damage liability insurance shall be required only in special circumstances as determined by the agency.

3.15.3. Automotive liability insurance shall be written on the comprehensive form of policy. The policy shall provide for bodily injury and property damage liability covering the operation of all automobiles used in connection with performing the contract. Policies covering automobiles operated in the United States shall provide coverage of at least $200,000 per person and $500,000 per occurrence for bodily injury and $20,000 per occurrence for property damage. The amount of liability coverage on other policies shall be commensurate with any legal requirements of the locality and sufficient to meet normal and customary claims.

3.16. Asset Non-Availability. If the Government actions significantly impair the Contractor’s ability to meet established standards, the Contractor may request a waiver by submitting a written justification for non-compliance through the COR to the CO. The Government may disapprove requests.

3.17. Equipment Leased by the Government. The Government will not provide leased equipment for this requirement or contract.

3.18. Uses and Safeguarding of Information. Information from a secure web site is considered to be proprietary in nature when the contract number and contractor identity are associated with the direct labor hours and direct labor dollars. At no time will any data be released to the public with the contractor’s name and contract number associated with the data.

3.19. Records Management. The Contractor shall manage all data created for Government use or legally controlled by the Government, in support of the functional activity or required by AF publication, IAW with the AF Records Management procedures in AFI 33-322 (or their subsequent replacements).

3.20. Appendix A. Applicable Publications.

Appendix A Applicable Publications

A.1. Publications and other directives applicable to this PWS are listed below. The Contractor shall access the following Air Force publications on the approved military website, https://www.e-publishing.af.mil, to keep abreast of changes. Supplements or amendments to listed publications from any organizational level shall be issued and implemented during the life of the contract. It is the contractor’s responsibility to ensure that all publications are maintained.

A.2. It is not possible to provide a complete listing of federal, state, local, DoD, Air Force, AETC publications that shall require contractor adherence in the performance of the requirements outlined in this PWS. The listing below includes only those key directives most directly associated with the scope of work for the requirements outlined in this PWS. The contractor is responsible for complying with federal, state, and local laws and directives as well as DoD, Air Force, AETC and JBSA Camp Bullis directives referenced directly or associated with the work, administrative, security, safety, and environmental requirements necessary to perform the work described in this

PWS.

Applicable Publications to This PWS

Publication Number

Date Title Mandatory Applicable Paragraphs/Chapters

AFI 64- 106 17-Apr-24 Contractor Labor Relations Activities All

AFMAN 91-203 25-Mar-22 Air Force Occupational Safety, Fire, and Health Standards

All

AFI 91-204 10-Mar-21 Safety Investigations and Reports All

DAFI 91-202 10-Apr-24 Department of the Air Force Mishap Prevention Program

All

DAFI 31-101 9-Feb-24 Weapons Registration and Access Prevention All

DoDMAN 5200.02 24-Sep-20 DoD Personnel Security Program All

DAFMAN 16-1405 12-Apr-22 Information Security Program: Protection of Classified Information

All

DAFMAN 36-3026 15-Aug-24 Mission Partner Identity, Credentialing, and Access Management

All

DoD Directive 5400.7-R

5-Apr-19 DoD FOIA Program All

AFI 33-332 28-Jul-21 Records Management and Information Governance Program

All

AFI 71-101 1-Jul-19 Criminal Investigations – Volume 1 All

AFI 71-101 18-Nov-02 Protective Service Matters – Volume 2 All

DoD 5500.07-R 15-May-24 Joint Ethics Regulation (JER) Chapter 5

AFI 10-245 28-Jun-11 Antiterrorism Chapter 1

AFI 90-801, 9-Jan-20 Environmental, Safety and Occupational Health All

AFI 40-102 11-Jul-19 Tobacco Free Living All