Attch 1--124th ASOS HPO Performance Work Statement (PWS) v1.1--22 June 23.pdf

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Attached to
124th Gowen Field ASOS Human Performance Optimization Federal contract opportunity
Solicitation number
W50S7323R0006
Issued by
Department of the Army National Guard

About this file

This performance work statement outlines human performance optimization services required by the 124th Air Support Operations Squadron of the Idaho Air National Guard. The contractor must provide an athletic trainer and strength and conditioning specialist to implement a comprehensive program focused on injury prevention, rehabilitation, and performance enhancement for special warfare airmen. Key requirements include developing individual training plans, conducting fitness assessments, collecting metrics on musculoskeletal injuries and performance, and coordinating care with medical providers. The contractor must attend weekly and monthly meetings, submit quarterly reports on topics such as program utilization and equipment status, and coordinate closely with unit leadership and medical personnel. The period of performance is one base year plus one option year. Services will be provided onsite at Gowen Field in Idaho.

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Text version

Human Performance Optimization (HPO) Services

PERFORMANCE WORK STATEMENT (PWS)

v1.1 22 June 2023

1. General

1.1. Scope of Work: The contractor shall provide all personnel, equipment, tools, materials, supervision, and quality control necessary, except as specified in Paragraph

3.0 as Government Furnished Material, to perform evaluations, assessments, and all other required duties as defined in this PWS.

1.2. Background: Special Warfare Airmen (SWA)/Tactical Air Control Party (TACP)/ID Air National Guard (ANG) Members must always be ready to perform at their peak to accomplish their challenging mission set. Attaining and maintaining this level of peak human performance requires the implementation of a top-notch physical conditioning and maintenance program comparable to those seen in Olympic-level and professional sports organizations. The Human Performance Optimization (HPO) program will focus on the whole member concept to not only assist ID ANG in accomplishing their military missions in the short term, but also to emphasize the maintenance of peak performance over the long term to lengthen the service life of the "human weapon system” while ensuring high quality production. This long-term perspective means the HPO program must include rehabilitative services to provide rapid recovery from injuries and performance services to provide focused physical and mental conditioning. When a member is degraded or de-conditioned, individualized, and specialized care is required to rapidly restore his physical capabilities prior to returning him to full-mission-capable status. Hence, as professional athletes are supported by an integrated professional sports model that tailors performance programs to accomplish the mission at peak levels, members require the same level of support to perform as tactical athletes and must have a comparable HPO program. A successful program consists of two positions: Athletic Trainer and Strength and Conditioning Specialist. The ANG/A3J HPO program manager will have direct oversight of this program to ensure program integrity and continuity. Each unit commander will designate unit-level HPO program managers. This person will compile and send data/reports when requested by the ANG/A3J HPO program manager.

2. Period of Performance (PoP). The Period of Performance shall be for one (Base) year with one Option Year.

2.1. Place of Performance.

Gowen Field, Idaho, 83705

2.1.1. Operating Hours. Accomplishment of the duties contained in this PWS requires work at Gowen Field, Idaho. The Athletic Trainer and Strength and Conditioning Specialist will each work 80 hours per two weeks. Due to the need to work with Drill Status Guardsman (part-time), work schedules will need to be adjusted to allow for working during drill weekends and annual training weeks. A list of scheduled drill days is provided in attachment 3. If any other adjustment of schedules is required, changes will be coordination with the contractor, contracting, and Leadership at the monthly meetings.

2.1.2. Recognized Holidays. The following are recognized US holidays. The contractor shall not perform services on these days:

New Year’s Day

M.L. King, Jr.’s Birthday President’s Day Memorial Day Juneteenth Independence Day Labor Day Columbus Day Veteran’s Day Thanksgiving Day Christmas Day

2.1.2.1. Additional federal holidays or time off declared by the President of the United States or Government employees may be given “59 minutes” early release. In these events, Contractor personnel shall seek appropriate guidance on duty location from his/her Contractor supervisor. As a courtesy, the contractor should inform the PMO where support will be provided (i.e., contractor’s site).

2.1.2.2. The contractor shall, always, maintain an adequate work force for the uninterrupted performance of all tasks defined within this PWS when the Government facility/installation is not closed for the above reasons. When hiring personnel, the contractor shall keep in mind that the stability and continuity of the work force are essential.

2.1.3. Telework. Telework is not authorized.

2.1.4. Unscheduled Gate / Base Closures. Unscheduled gate closures by the Security Forces may occur at any time causing all personnel entering or exiting a closed installation to experience a delay. This cannot be predicted or prevented. Contractors are not compensated for unexpected closures or delays. Vehicles operated by contractor personnel are subject to search pursuant to applicable regulations. Any moving violation of any applicable motor vehicle regulation may result in the termination of the contractor employee’s installation driving privileges.

2.1.4.1. Contractor shall not report to work on those days the Government or installation is closed due to inclement weather, national emergencies, or other events requiring installation closure. During periods of closure, the Contractor shall work with the Government to determine payment terms; any payments will be subject to CO approval. For official AF or base-level Family Days, or holidays granted by Executive Order, the Government is not liable for the Contractor’s costs incurred for work at the locale affected by the shutdown. In all cases (including normal workdays), when Government personnel are not available in the building/location of work to oversee Contractor activities, Contractor personnel shall leave the premises but are allowed to work at the local Contractor’s office. Costs incurred for work will not be reimbursed, unless the option for alternate work locations is coordinated with the Customer and approved by the CO prior to performing the work.

2.1.4.2. Performance of Services During Crisis or Emergency Conditions. In the event of a crisis, services on this contract have been determined as non-essential and do not require continued support during the crisis.

2.2. General Information

2.2.1. Air Force Privacy Act Program. Contractor personnel may be exposed to data subject to the Privacy Act of 1974. The Contractor shall ensure all its personnel assigned to perform work under this PWS take appropriate action to prevent disclosure of this information and follow the guidance provided in AFI 33-332, Air Force Privacy and Civil

Liberties Program, 12 January 2015.

2.2.2. Air Force Messaging. Air Force Manual (AFMAN) 33-152, User Responsibilities and Guidance for Information Systems, 1 June 2012

Chapter 2, Information Systems and End User Devices (entire section) Section 6.2, Air Force Messaging, (entire section) Section 6.4, Electronic Message Format, (entire section)

2.2.3. Quality Control (QC). The contractor shall develop and maintain an effective QC Plan (QCP) to ensure services are performed in accordance with this PWS. The contractor shall develop and implement procedures to identify, prevent, and ensure non-recurrence of defective services. The contractor’s QCP is the means by which it assures itself that its work complies with the requirements of the contract. As a minimum, the contractor shall develop QC procedures that address the areas identified in Technical Exhibit 1, Performance Requirements Summary. After acceptance of the QCP, the contractor shall obtain the Contracting Officer’s (CO) acceptance in writing of any proposed changes to its QCP.

2.2.4. Quality Assurance (QA). The Government shall evaluate the contractor’s performance under this contract in accordance with industry/medical standards. This plan is primarily focused on what the Government must do to ensure that the contractor has performed in accordance with the performance standards. It defines how the performance standards will be applied, the frequency of surveillance, and acceptable quality level(s) / defect rate(s).

2.2.4.1. QASP. The purpose of the QASP is to describe the systematic methods used to monitor performance and to identify the required documentation and the resources to be employed. The QASP provides a means for evaluating whether the contractor is meeting the performance standards/quality levels identified in the PWS and the contractor’s quality control plan (QCP), and to ensure that the government pays only for the level of services received. (See Attachment 1)

2.3. Security Requirements. The contractor shall comply with all applicable installation/facility access and local security policies and procedures, which may be obtained from the Contracting Officer’s Representative (COR). The contractor shall also provide all information required for background checks to meet installation access requirements to be accomplished by the local installation’s Security Forces, Director of Emergency Services, or local Security Office. The contractor shall ensure compliance with all personal identity verification requirements as directed by DoD, HAF and/or local policy. Should the Force Protection Condition (FPCON) change, the Government may require changes in contractor security matters or processes.

The contractor shall:

a. Comply with the Computer Security Act of 1987 and all DoD and Air Force requirements for access to sensitive, but unclassified information and classified systems.

b. Provide properly cleared personnel, providing security briefings, and ensuring compliance by its employees with the Government or Contractor security regulations.

c. Obtain Non-secure Internet Protocol Routing Network (NIPRNet) user accounts, as required by base comm.

d. For Contractors Requiring Common Access Card (CAC). Before CAC issuance, the contractor employee requires, at a minimum, a favorably adjudicated National Agency Check with Inquiries (NACI/Tier 1) or higher investigation IAW DoDI 5200.46. The contractor employee will be issued a CAC only if duties involve one of the following: (1) Both physical access to a DoD facility and access, via logon, to DoD networks on-site or remotely; (2) Remote access, via logon, to a DoD network using DoD-approved remote access procedures; or (3) Physical access to multiple DoD facilities or multiple non-DoD federally controlled facilities on behalf of the DoD on a recurring basis for a period of 6 months or more. At the discretion of the sponsoring activity, an initial/interim CAC may be issued based on a successfully scheduled NACI with the Office of Personnel Management and a favorable completion of an FBI fingerprint check.

e. For Contractors that do not require CAC, but require access to a DoD Facility and/or Installation. Contractor and all associated sub-contractors employees shall comply with adjudication standards and procedures using the National Crime Information Center Interstate Identification Index (NCIC-III) and Terrorist Screening Database (TSDB) (AFI 10-245, AFI 31-101 and AFMAN 31-113), applicable installation, facility and area commander installation/facility access and local security policies and procedures (provided by government representative), or, at OCONUS locations, in accordance with status of forces agreements and other theater regulations.

f. Return of ALL badges (controlled/restricted area, local access, building, etc.) to include CAC (if necessary) and any other government property upon contract completion or when contract personnel no longer require access to the installation (e.g., quits or the contract is terminated).

g. Comply with established security procedures for entering an installation and its facilities, including special security procedures for entry to restricted or controlled areas. The government reserves the right to refuse entry to any individual at any work location.

h. Protect DoD information technology resources (e.g., installations, personnel, equipment, electronic media, documents, etc.) from damage, loss, theft, or unauthorized physical access. The contractor shall ensure physical security is in accordance with DoDD 5200.28.

i. The contractor’s employees shall become familiar with and obey the regulations of the installation including fire, traffic, safety, and security regulations while on the installation. All contractor employees shall always carry proper identification with them.

2.3.1. COMSEC / IT Security. All communications with DoD organizations are subject to communications security (COMSEC) review. All telephone communications networks are continually subject to intercept by unfriendly intelligence organizations. DoD has authorized the military departments to conduct COMSEC monitoring and recording of telephone calls originating from, or terminating at, DoD organizations. Therefore, the contractor is advised that any time contractor place or receive a call they are subject to COMSEC procedures. The contractor shall ensure wide and frequent dissemination of the above information to all employees dealing with DoD information. The contractor shall abide by all Government regulations concerning the authorized use of the Government's computer network, including the restriction against using the network to recruit Government personnel or advertise job openings.

2.3.2. Use of Government Information Systems. Use of Government Information Systems (IS) and access to Government networks is a revocable privilege, not a right.

Users are the foundation of the DoD strategy, and their actions affect the most vulnerable portion of the Air Force’s and Air National Guard’s Enterprise Information (EI). Contractor employees requiring access shall have a favorable background investigation or hold a security clearance and access approvals commensurate with the level of information processed or available on the system. Such contractor employees shall:

a. Comply with the command's Acceptable Use Policy (AUP) for Government owned

IS and sign an AUP prior to or upon account activation.

b. Complete initial and/or annual Information Assurance (IA) training IAW AFPD 33- 2.

c. Mark and safeguard files, output products, and storage media per classification level and disseminate them only to individuals authorized to receive them with a valid need to know.

d. Protect IS and IS peripherals located in their respective areas in accordance with physical security and data protection requirements.

e. Practice safe network and Internet operating principles and take no actions that threaten the integrity of the system or network.

2.3.3. Protection of Personally Identifiable Information (PII). The contractor shall protect all Personally Identifiable Information (PII) encountered in the performance of services in accordance with DFARS 224.103 and DoDD 5400.11, Department of Defense Privacy Program, and DoD 5400.11-R. If a PII breach results from the contractor’s violation of the policies, the contractor shall bear all notification costs, call-center support costs, and credit monitoring service costs for all individuals who’s PII has been compromised.

2.3.4. Classified Information. Contractors will not have access to classified information.

2.3.5. Visitor Group Security Agreement (VGSA). The contractor shall enter a long-term visitor group security agreement at each location where contract performance is on an Air Force/Air National Guard installation. This agreement shall outline how the contractor integrates security requirements for contract operations with the Air Force to ensure effective and economical operation on the installation. The agreement shall be executed within the phase-in period by way of the Information Protection Office at each location and include:

a. Security support provided by the Air Force to the contractor shall include but not limited to storage containers for classified information/material, use of base destruction facilities, classified reproduction facilities, use of base classified mail services, security badges, base visitor control, investigation of security incidents, training, base traffic regulations and the use of security forms and conducting inspections required by DoD 5220.22-R, Industrial Security Regulation; Air Force Policy Directive 16-14, Security Enterprise Governance; and Air Force Instruction 31-601, Industrial Security Program Management.

2.3.6. Antiterrorism (AT) Level 1 Awareness Training. All contractor employees, to include subcontractor employees, requiring access to US Government installations, facilities and controlled access areas shall complete AT Level I training within 45 calendar days after contract start date or effective date of incorporation of this requirement into the contract, whichever is applicable. AT Level I may be accomplished by a Level I qualified instructor; completing the Force Protection computer-based training (CBT) course on Joint Knowledge Online (JKO) at https://jkodirect.jten.mil/Atlas2/ faces/page/login/Login.seam. For those without a CAC, select "Non-CAC" user on the JKO site. Tracking for each contractor or subcontractor employee is the responsibility of the COR or unit AT Representative.

2.3.7. Information Assurance (IA) / Information Technology (IT) Training and/or Certification. All contractor employees and associated sub-contractor employees shall complete the DoD Information Assurance Awareness Cyber Awareness Challenge before issuance of network access and annually thereafter. All contractor employees performing services involving IA/IT functions shall comply with DoD and Air Force training requirements in DoDD 8140.01, DoD 8570.01-M and AFPD 33-2 within 45 days of the start of contract performance. In accordance with DoD 8570.01-M , DFARS

252.239.7001 and AFM 33-282, Contractor employees performing services supporting IA/IT functions shall be appropriately certified upon contract award. The baseline certification as stipulated in DoD 8570.01-M shall be completed upon contract award.

2.3.8. OPSEC Requirements/Plan. The contractor shall develop an OPSEC Plan and provide it to the CO within 30 calendar days of contract award to be reviewed and approved by the responsible Government OPSEC officer, per AFI 10-701, Operations Security. This Plan shall include the government's critical information, why it needs to be protected, where it is located, who is responsible for it, and how to protect it. For the contractor to effectively comply with OPSEC provisions of the contract, the organization will provide the following guidance: (1) Organization’s Critical Information; (2) Adversaries’ collection threat information as it applies to the organization’s mission and the contract; (3) Operations Security guidance; and (4) Specific OPSEC measures the organization requires (as appropriate).

2.3.9. OPSEC Training. In accordance with AFI 10-701, Operations Security, OPSEC PMs/SMO/SMNCOs/Coordinators will provide OPSEC training or training materials to contract employees within 90 days of employees’ initial assignment to the contract and annually thereafter. General organizational orientations may need to be supplemented by duty-related orientations in the work center targeted toward specific critical information and vulnerabilities associated with the work. Initial training (OPSE 1301 - OPSEC Fundamentals) located on the Defense Counterintelligence and Security Agency website: https://securityawareness.usalearning.gov/opsec/index.htm and the OPSEC Annual training- DAF-Operations Security Awareness Training located on My Learning https://lms-jets.cce.af.mil/moodle/course/view.php?id=11654#section-1

2.3.10. Physical Security. Areas controlled by contractor employees shall comply with base Operations Plans/Instructions for Force Protection Conditions (FPCON) procedures, Random Anti-Terrorism Measures (RAMs) and local search/identification requirements. The contractor shall safeguard all government property including controlled forms provided for contractor use. At the close of each work period, Government facilities, equipment and materials shall be secured.

2.4. Key Control. The contractor shall establish and implement methods of ensuring all keys/key cards issued by the Government are not lost or misplaced and are not used by unauthorized persons. NOTE: All references to keys include key cards. No keys issued by the Government shall be duplicated. The contractor shall include procedures covering key control in the QC Plan. Such procedures shall include turn-in of any issued keys by personnel who no longer require access to locked areas. The contractor shall immediately report any occurrences of lost or duplicated keys/key cards to the Contracting Office or OG Representative.

2.4.1. Lost / Duplicated Keys. In the event keys, other than master keys, are lost or duplicated the contractor shall, upon direction by the CO, re-key or replace the affected lock or locks; however, the Government, at its option, may replace the affected lock or locks or perform re-keying. When the replacement of locks or re-keying is performed by the Government, the total cost of re-keying or the replacement of the lock or locks shall be deducted from the monthly payment due the contractor. In the event a master key is lost or duplicated, all locks and keys for that system shall be replaced by the Government and the total cost deducted from the monthly payment due the contractor.

2.4.2. Limit Access. The contactor shall prohibit the use of the Government issued keys/key cards by any persons other than the contractor’s employees. The contractor shall prohibit the opening of locked areas by contractor employees to permit entrance of persons other than contactor employees engaged in the performance of services in those areas, or personnel authorized entrance by the CO.

2.4.3. Lock Combinations. The contractor shall establish and implement methods of ensuring all lock combinations are not revealed to unauthorized persons. The contractor shall ensure that lock combinations are changed when personnel having access to the combinations no longer have a need to know such combinations. These procedures shall be included in the contractor’s QC Plan.

2.5. Special Qualifications. The Contractor is responsible for providing personnel resumes, to include degrees, licenses, credentials, and board certifications in conjunction with the staffing and operations plan. New hires during the period of contract performance will be reviewed by the COR and the Contracting Officer prior to being employed.

2.5.1. Athletic Trainer (ATC). The ATC provides and facilitates injury prevention, basic acute care, preventive maintenance, and referrals to the MTF for follow-on care, as well as performance enhancement (pre-habilitation).

The Contractor shall evaluate and provide pre-habilitative maintenance to individual TACP and SWMS, 60-70 personnel, with or without referrals. The ATC functions across the spectrum of human performance and may perform duties within the Performance or Rehabilitation domains.

Subtasks. The Contractor shall:

a. Provide services for personnel within the ATC’s scope of practice as defined by the National Athletic Trainers Association (NATA).

b. Evaluate and provide pre-habilitation for all affected personnel.

c. Fully communicate with referring provider (if necessary) in a fully HIPAA compliant fashion during the full duration of sessions with regards to personnel’s progress and return to duty status.

d. Provide instruction and guidance to help prevent injuries and maximize physical conditioning and performance.

e. Participate in periodic meetings to review the preventative maintenance provided to personnel and identify opportunities for improvement.

f. Advise unit commanders on matters related to injury prevention, sports medicine, and rehabilitation. Advise unit commanders on administrative matters, purchasing of supplies and equipment, and supplemental fiscal requests as well as matters related to injury prevention and pre-habilitation.

g. Provide all forms of “primary” injury (acute and/or duty-limiting) prevention services; to include but not limited to physical capacity as well as new member assessments, personnel health education, nutrition advising.

h. Provide Individual Training Plans at the contract start date and include individual fitness assessment results, feedback sessions, unique training plans, and any modifications to the plan based on the physical performance status of the personnel.

i. Participate in the collection and reporting of workload data as requested.

j. Ensure safe and effective operation of all equipment used for patient maintenance and contribute to a safe working environment.

k. Attend annual required training IAW guiding instructions. Commands will allow for attendance at necessary conferences or courses to complete continuing education units required to maintain certification.

l. If directed by COR, will assist in documenting care in AHLTA.

m. Provide Human Performance and Pre-habilitative Trending metrics report to include musculoskeletal pain, duration of pain, origin of pain, types of pain, deployed vs. non- deployed pain, cost analysis of pain pre-habilitation sessions, comparative billing of each pre-habilitation session, pain that requires surgery, and trends of musculoskeletal pain over periods of time.

n. Metrics will also capture lost duty time due to aeromedical disposition of DNIF and DNIC as well as personal removal from training status/duties (i.e., #days).

o. Human Performance metrics shall also be gathered to assess compliance with the preventative maintenance program.

p. The factors for the Human Performance metrics will be low back strength, neck strength, and spine strength measured at varying weights and angles as well as number of missions able to execute at a subjective 100% (i.e., not limited by pain).

These metrics may be adjusted with concurrence of the contractor and Government.

Knowledge, Skills, and Abilities (KSAs).

a. Possess a master’s degree in athletic training and must be a current licensed Athletic Trainer by the OATA process.

b. No other degree will be accepted for this position.

c. Possess at least four (4) years’ of demonstrated experience as an Athletic

Trainer.

d. Possess a certification through the National Athletic Trainers Association as a certified Athletic Trainer.

e. Demonstrate experience working with professional and/or elite level athletes.

f. Possess experience and certification in the field of strength and conditioning through the National Strength and Conditioning Association (NSCA) (or equivalent) is strongly recommended, but not required.

g. Possess and maintain current certification by the NSCA as a Certified Strength and Conditioning Specialist (CSCS) or shall obtain the certification within the first year of employment.

h. Ability to meet physical demands of training with TACP personnel including the ability to hike over rough terrain and function in austere environments to observe training evolutions and the ability to assist with strength and conditioning testing and training protocols, and lift and manipulate loads or weights up to 55 pounds.

i. Possess oral and written communication skills to meaningfully interact with peers, outside agencies, vendors, providers, and Military Health System (MHS) stakeholders to exchange information, provide briefings, presentations, research, and metrics to demonstrate or advance effective and efficient case management practice, outcomes, and organizational/MHS value.

j. Skill in team coordination, facilitation, and communication to facilitate the exchange of information/ education, enhance goal achievement, augment abilities of client support network, and identify change in system or policy at any level.

k. Knowledge of local, state, and federal laws and regulations, professional code of ethics, and practice standards to ensure adherence within legal and professional parameters.

l. Knowledge and skill in using pre-established utilization review criteria to recognize and report actual or potential quality and risk management issues to improve practice and ensure compliance.

m. Knowledge and skills in the use of VA/DoD Clinical Practice Guidelines to insure an evidence-based standardized process of care to military beneficiaries.

n. Skill in use of research tools to critically evaluate existing practices, opportunities, and outcomes.

o. Skill in management of information systems and technology to manage individual or population health, continuously improve practice, and effectively communicate practice outcomes to involved stakeholders.

p. Knowledge of computers and software applications to conduct data collection, tracking, trending, and analysis.

q. Ability to design and present computer-generated outcome analysis information to provide timely and effective peer and higher-level educational programs or project briefings.

r. Knowledge of community resources, patient entitlement/benefit eligibility, and ability to access these resources to assist patients in optimizing their level of function and self-care.

2.5.2. Strength and Conditioning Specialist (SCS) Qualifications. The SCS shall meet the following qualifications:

Bachelor’s Degree (master’s highly preferred) in an accredited exercise science, health science, or physical education-related discipline and shall have a minimum of five years of experience with a minimum of three years of those years working with Special Operations Forces community, National Collegiate Athletic Association, or with athletes in the professional sporting ranks.

CSCS certified through the NSCA or a certified Sports Performance Coach through the

USAWA.

Additional credentials are desirable such as a soft tissue specialist, Licensed Massage Therapist (LMT), Certified Athletic Trainer (ATC), USA Weightlifting Level 1 Certification or other certifications pertaining to providers of manual therapy for soft tissue injuries.

Capable of meeting physical demands of training with SOF including the ability to hike over rough terrain and function in austere environments to observe SOF training evolutions, the ability to assist with strength and conditioning testing and training protocols, and the ability to lift and manipulate loads or weights up to 20 kilograms.

Current certification in basic Cardiopulmonary Resuscitation (CPR) to include Automated External Defibrillator (AED) training.

3. Post Award Conference / Periodic Progress Meetings. The contractor agrees to attend any post award conference convened by the CO in accordance with Federal Acquisition Regulations Subpart 42.5. The CO, Contracting Officer’s Representative (COR), and other Government personnel, as appropriate, may meet periodically with the contractor to review the contactor’s performance. At these meetings, the Contacting Officer will apprise the contractor of how the Government views the contractor’s performance and the contractor shall apprise the Government of problems, if any, being experienced. The contractor shall resolve outstanding issues raised by the Government. Contractor attendance at these meetings shall be at no additional cost to the Government.

3.1. Contract Management: The 124th MSG/MSC Contracting office will identify and assign the necessary personnel to monitor the contract and review and maintain all contractor created documentation created outside of DoD computer-based systems.

3.2. Identification of Contractor Employees. All contractor personnel attending meetings, answering Government telephones, and working in other situations where their contractor status is not obvious to third parties are required to identify themselves as such to avoid creating an impression that they are Government employees. The contractor shall ensure that all documents or reports produced by contractor personnel are suitably marked as contractor products or that contractor participation is appropriately disclosed.

The contractor’s status as a “contractor” shall be predominantly displayed in all correspondence types (to include signature blocks on e-mail) and dealings with Government or non-Government entities/ Contractor personnel shall wear identification badges distinguishing themselves as such. The badges shall have the company name, employee name and the word “contractor” displayed. The contractor shall retrieve all identification media (including vehicle passes) from their employees who depart employment for any reason. All identification media (i.e., badges and vehicles pass) shall be returned to the CO within 14 days of an employee’s departure.

3.3. Combating Trafficking in Persons. The United States Government has adopted a zero-tolerance policy regarding trafficking in persons. Contractors and contractor employees shall not engage in severe forms of trafficking in persons during the period of performance of the contract; procure commercial sex acts during the period of performance of the contract; or use forced labor in the performance of the contract. The Contractor shall notify its employees of the United States Government’s zero tolerance policy, the actions that will be taken against employees for violations of this policy. Such actions may include, but are not limited to, removal from the contract, reduction in benefits, or termination of employment. The Contractor shall take appropriate action, up to and including termination, against employees or subcontractors that violate the US Government policy as described at FAR 22.17.

3.4. Contractor Travel. At the commander’s discretion the contractor may travel to TDY locations to include CAS trips and yearly Weapon System Summit to engage with TACP weapon system and showcase contractor functionality within the 124th HPO program,

3.5. Data Rights. The Government has unlimited rights to all documents/material produced under this contract. All documents and materials, to include the source codes of any software, produced under this contract shall be Government owned and are the property of the Government with all rights and privileges of ownership/copyright belonging exclusively to the Government. These documents and materials may not be used or sold by the contractor without written permission from the CO. All materials supplied to the Government shall be the sole property of the Government and may not be used for any other purpose. This right does not abrogate any other Government rights.

3.6. Organizational Conflicts of Interest (OCI). The contractor and subcontractor personnel performing services under this contract may receive, have access to or participate in the development of proprietary or source selection information (e.g., cost or pricing information, budget information or analyses, specifications, work statements, etc.) or perform evaluation services which may create a current or subsequent OCIs, as defined in FAR Subpart 9.5. The contractor shall notify the CO immediately whenever it becomes aware that such access or participation may result in any actual or potential OCI and shall promptly submit a plan to the CO to avoid or mitigate any such OCI. The contractor’s mitigation plan will be determined to be acceptable solely at the discretion of the CO and in the event the CO unilaterally determines that any such OCI cannot be satisfactorily avoided or mitigated, the CO may affect other remedies as he or she deems necessary, including prohibiting the contractor from participation in subsequent contracted requirements which may be affected by the OCI.

4. Definitions and Acronyms. This section includes all applicable definitions and acronyms utilized in this PWS.

4.1. Definitions.

CONTRACTOR. A supplier or vendor awarded a contract to provide specific supplies or service to the government. The term used in this contract refers to the prime.

CONTRACTING OFFICER (CO). A person with authority to enter, administer, and or terminate contracts, and make related determinations and findings on behalf of the government. Note: The only individual who can legally bind the government.

DEFECTIVE SERVICE. A service output that does not meet the standard of performance associated with the Performance Work Statement.

DELIVERABLE. Anything that can be physically delivered and includes non-manufactured things such as meeting minutes or reports.

KEY PERSONNEL. Contractor personnel that are evaluated in a source selection process and that may be required to be used in the performance of a contract by the Key Personnel listed in the PWS. When key personnel are used as an evaluation factor in best value procurement, an offer can be rejected if it does not have a firm commitment from the persons that are listed in the proposal.

PHYSICAL SECURITY. Actions that prevent the loss or damage of Government property.

QUALITY ASSURANCE. The government procedures to verify that services being performed by the Contractor are performed according to acceptable standards.

QUALITY ASSURANCE SURVEILLANCE PLAN (QASP). An organized written document specifying the surveillance methodology to be used for surveillance of contractor performance.

QUALITY CONTROL. All necessary measures taken by the Contractor to assure that the quality of a product or service shall meet contract requirements.

SUBCONTRACTOR. One that enters a contract with a prime contractor. The Government does not have privity of contract with the subcontractor.

WORKDAY. The number of hours per day the Contractor provides services in accordance with the contract.

WORK WEEK. Monday through Friday, unless specified otherwise.

4.2. Acronyms.

ADLS Advanced Distributed Learning System ABPTS American Board of Physical Therapy Specialties AFARS Army Federal Acquisition Regulation Supplement AHLTA Armed Forces Health Longitudinal Technology Applicati

APA American Psychologist Association AR Army Regulation AT Anti-Terrorism ATC Athletic Trainer (Certified) AT/OPSEC Antiterrorism/Operational Security AUP Acceptable Use Policy BLS Basic Life Support CAC Common Access Card CAS Close Air Support CFR Code of Federal Regulations CM Contract Manager COMSEC Communications Security CONUS Continental United States (excludes Alaska and Hawaii) COR Contracting Officer Representative COTS Commercial-Off-the-Shelf CSCS Certified Strength and Conditioning Specialist DA Department of the Army DD250 Department of Defense Form 250 (Receiving Report) DD254 DoD Contract Security Classification Specification DEERS Defense Enrollment Eligibility Reporting System DFARS Defense Federal Acquisition Regulation Supplement DoD Department of Defense EI Enterprise Information FAR Federal Acquisition Regulation FPCON Force Protection Condition FSO Corporate Facility Security Officer GA Guardian Angel GFP/M/E/S Government Furnished Property/Material/Equipment/Services IA Information Assurance IDMT Individual-Duty Medical Technician IM Injury Manager IS Information System(s) JPAS Joint Personnel Adjudication System JTR Joint Travel Regulation CO Contracting Officer LMT Licensed Massage Therapist MTF Military Treatment Facility NACI National Agency Check with Inquiry NATABOC National Athletic Trainers’ Association Board of Certification OCI Organizational Conflict of Interest ODC Other Direct Costs OP Operational Psychologist OPSEC Operations Security O/SCS Orthopedic or Sports Clinical Specialist PII Personally Identifiable Information PIPO Phase In/Phase Out PIV Personal Identity Verification PNG Proprioceptive Neuromuscular Facilitation POC Point of Contact POTFF Preservation of the Force and Family PRS Performance Requirements Summary PWS Performance Work Statement QA Quality Assurance QAP Quality Assurance Program QASP Quality Assurance Surveillance Plan QC Quality Control

QCP Quality Control Program SERE Survival, Evasion, Resistance, and Escape SCS Strength and Conditioning Specialist SOF Special Operations Forces ST Special Tactics TA Trusted Agent TASS Trusted Associate Sponsorship TE Technical Exhibit USAWA United States of America Weightlifting Association

5. Government Furnished Material, Equipment and Services (GFM/E/S): The Government will provide the property, material, equipment, and/or services listed below solely for the purpose of performance under this contract:

5.1. Property: The Government will furnish the necessary workspace for the contractor to perform services outlined in this PWS to include desk space, telephones, computers, and other items necessary to maintain an office environment.

5.2. Materials: Reserved.

5.3. Equipment: Weights and lifting equipment for the contract will be provided.

5.4. Non-Personal Services. The government will neither supervise vendor’s employees nor control the method by which the contractor performs the non-personal tasks. It shall be the responsibility of the vendor to manage its employees and to guard against any actions that are of the nature of personal services or give the perception of personal services. If the contractor feels that any actions constitute, or are perceived to constitute personal services, it shall be the contractor’s responsibility to notify the Contracting Officer (CO) immediately. These services shall not be used to perform work of a policy/decision making or management nature, i.e., inherently governmental functions. All decisions relative to programs supported by the contractor shall be the sole responsibility of the government.

5.5. Utilities: All utilities in the facility will be available for the contactor’s use in the performance of this contract. The contractor shall instruct employees in utilities conservation practices. The contractor shall operate under conditions that preclude the waste of utilities, which include turning off the water faucets or valves after using the required amount.

6. Contractor Furnished Property, Materials, and Equipment (CFM/E):

6.1 General: Except for those items specifically stated to be Government-Furnished in section 3, the contractor shall furnish everything required to perform these services as indicated in Paragraph 1.1.

7. Requirements.

7.1. The contractor shall hire, manage, and schedule the following positions, Athletic Trainer (ATC) and Strength and Conditioning Specialist (SCS) as required at each of the locations specified in section 1.4 to meet the following requirements:

7.2. Administrative/Logistics Requirements:

Obtain and operate a software tracking system(s) as needed to appropriately track the assessments, injuries, and performance of members to provide data and metrics as requested. The software should be of a type typically used in the performance of this types of service. The software does not need to be on or connect to Government network systems. The contractor should be able to provide raw data and data analysis within 1 business day of a request. To include direct communication with program identified personnel.

Contractor will use a contractor recommended software system that includes a multimedia and communication tool to advise personnel on areas needing addressed and deliverance of training programs in person or remote. Software will also have the ability to track HUMAN PERFORMANCE PROGRAM metrics and data to determine initial performance levels and document performance improvements or identify additional areas needing improvement. Database will also include scheduling metrics tracked will be determined by leadership with National Guard Bureau guidance. Training will be provided.

Maintain a current file on all personnel seeking treatment and increasing their performance so they can track their progress. The Contractor shall provide copies of all required documentation to the 124th OG Unit Health Monitor personnel. The files shall be maintained in a secure and redundant manner, for example storing two copies of files in separate locations. Files shall be documented within five days of each individual encounter and provided to the medical staff during weekly meetings.

Develop generalized “Fly Away” Application/Phone based training plans to preserve member performance while deployed away from garrison station. Fly-away plans will consist of strength training and/or rehabilitation programs intended to be done by the member while away from garrison station, working from home or otherwise unable to come into the facility.

They may either be highly individualized or more generic depending upon the need.

Typically, they are designed for one individual, but a generic plan may be applied to multiple individuals with no adjustment. The plans will also be tailored to whatever equipment the member has access to in their remote location. Training plans will be provided within three business days of the request.

Develop a unit specific HUMAN PERFORMANCE PROGRAM strategic plan and long-term objectives. The plan will be documented and based on the unit’s specific mission requirements. The plan will encompass each area of treatment and address specific approaches and processes for meeting the requirements outlined in this PWS. The draft HUMAN PERFORMANCE PROGRAM strategic plan will be submitted in writing to the Contracting office for approval by the member’s leadership within 15 days after contract award. The plan shall be finalized NLT 5 days after Government approval of the draft plan.

7.3. Coordination Requirements:

7.3.1. Weekly Meetings. The contractor shall meet at most weekly, or as directed by the contracting office, to coordinate care and documentation of member’s injuries, care, and rehabilitation strategies.

7.3.2. Monthly Meetings. The Contractor is responsible for scheduling and conducting meetings with member’s leadership monthly. The contractor shall document the minutes of the meeting and provide a copy to member’s leadership within five days of the meeting. Topics of the monthly meeting will include but are not limited to:

Coordinate and schedule unit opportunities for training, education, and bridging sessions.

Report unit-specific Human Performance Program requirements and long-term objectives based on the unit’s specific mission requirements.

Report unit-specific requirements for Human Performance Program metrics.

Report shortfalls in equipment and supplies.

Report Human Performance Program equipment capability gaps.

Report to squadron leadership on the status of degraded member to ensure a seamless, rapid, and effective return to peak performance.

Identify best-practices, emerging science, and opportunities within the broader health and human performance community that will enhance member performance.

7.3.3. Quarterly Reports. The Contractor shall provide quarterly reports to unit leadership and the unit Human Performance Program Manager. Reports shall be submitted in writing and discussed during the third month of the quarter monthly meeting. The report will include the following information:

7.3.3.1 General Report: Provide recommendations to optimize services and better support the development of member’ peak performance.

7.3.3.2 Utilization Report: Provide information such as:

Opportunities for training vs. actual use.

Opportunities for educational training vs. actual use.

Opportunities for feedback sessions vs. actual use.

7.3.3.3 Injury Report: The Contractor shall provide an injury report quarterly identifying individual member’s injuries and rehabilitation strategies.

7.3.3.4. Equipment Report: The Contractor shall provide an equipment status report quarterly for government furnished equipment and contractor equipment defining the status of equipment and issues to include:

Stating if any equipment is non-mission capable. If it is government provided equipment indicate if the item needs replaced or repaired. If it is contractor provided equipment the report will include an estimated get-well date.

Include recommendations for additional equipment.

7.4 ATC Requirements: Provide coverage of the HUMAN PERFORMANCE PROGRAM services IAW paragraph 1.4.1 Place and Performance of Services.

“Coverage” is defined as providing their program responsibilities to all accessible members.

Maintain a clean and safe Human Performance Program area. All Human Performance Program equipment and facilities will be cleaned daily and as needed after use with Tuberculocidal/bactericidal/virucidal/fungicidal cleanser.

Shall maintain a current file on all personnel seeking treatment to track progress and improve rehabilitation strategies. The ATC shall combine their programs with SCS to develop the most appropriate individual pre-habilitation/functional fitness individual plan. The ATC shall provide copies of all required documentation to the unit medical staff weekly. The Contractor shall also provide reporting that demonstrates utilization of Human Performance Program Services, to include Opportunities for Training and

Education vs. Actual Use as part of the quarterly reports.

Provide musculoskeletal care including assisting and advising the unit medical staff with the ordering of imaging studies, laboratory tests, basic pharmaceuticals, and referrals to specialty providers for each individual member seeking treatment.

Serve as the onsite Injury Manager (IM). Directly assist injured members in coordinating medical care needs with Tricare, other civilian doctors/facilities, or military medical treatment facilities (MTF). Serve as the onsite IM for managing the metrics related to unit injury trends. Metrics shall be included in the monthly metrics report.

Participate in weekly and monthly meetings to review the care provided to the OG.

Identify opportunities for improvement in prevention and care strategies. Report as part of the quarterly reports.

Conduct equipment, product, and literature reviews to ensure the Human Performance Program stays current with the provision of care and best practices. Information shall be used to support recommendations and comments on equipment as part of the quarterly reports.

Collect and report workload data as part of the quarterly utilization report.

Ensure safe and effective operation of equipment used for patient care and always contribute to a safe working environment.

Document care in compliance with HIPAA regulations. Provide documentation to assist unit medical staff documenting care and injury details in members’ military medical record during weekly meetings.

7.5 Strength and Conditioning SCS Requirements:

Maintain a clean and safe Human Performance Program area. All Human Performance Program equipment and facilities will be cleaned daily and as needed after use with Tuberculocidal/bactericidal/virucidal/fungicidal cleanser.

Programming…

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