Attachment S2 Past Performance Questionnaire.doc

N6817123Q0035 Attachment S2

PAST PERFORMANCE QUESTIONNAIRE

NAVSUP Fleet Logistics Center (FLC) Naples is currently evaluating competitive offers for the services described herein. You have been named as a point of contact for services previously provided by the contractor cited herein. Please provide the information requested in the questionnaire. The information you provide will become part of the source selection documentation; however, your name will not be released to any of the parties. Should you have any questions concerning this request, please contact Ms. Pamela Brown at pamela.j.brown1.civ@us.navy.mil (To be completed by Quoter)

Contractor:

Address:

(To be completed by person to whom questionnaire is addressed):

1.

Background Information a.

Name of person completing this questionnaire and position.

Name:

Agency:

Tel No.

E-mail Address:

E-mail Address:

b.

Contract No: ___________________________ c.

Detailed description of services:__________________________________________________ d.

Period of Performance (all years): ____________________________________ e.

Total value of the contract (all years): _________________________________

2.

Contractor's Past Performance

a. In your opinion, is the work performed under your contract similar in scope and magnitude of effort as the work described below:

ONRG London, United Kingdom has a need for contractor support services for five (5) positions at the West Ruislip location to enhance the ability of the Command to execute its Travel Administration, Executive Support, Strategic Communications, and Knowledge and Content Management responsibilities within the extremely challenging arena of International Science and Technology (S&T) Operations. The five (5) support service positions include a travel administrator, executive assistant, strategic communications specialist, information technology (IT)/knowledge management (KM) specialist, and IT tier 1 support specialist. The execution of U.S. government business processes in the international arena requires a number of unique administrative skills and knowledge of the U.S. Navy’s business environment. Additionally, contractors providing administrative support in the mission space are required to have the professional maturity and communications skills to interact with other U.S. Government OCONUS agencies and foreign research institutions. By bringing administrative expertise, an understanding of ONRG’s international business processes, and a high degree of professionalism, the administrative demands of ONRG’s mission can be achieved.

b. Please answer to each of the following questions and provide comments as appropriate.

1.

How would you consider the quality of services and/or supplies received?

Comments:

2.

How would you consider the timeliness of the services and/or supplies received?

Comments: ________________________________________________________________

3.

How would you consider customer satisfaction?

4.

To what extent did the contractor’s performance conform to the terms and conditions of the contract?

5.

To what extent was the contractor reasonable and cooperative during performance?

Comments: _______________________________________________________________

6.

Does, in your opinion, this contractor possess the required experience to perform the services requested under Paragraph 2(a) above?

Comments: _______________________________________________________________

Other comments:

SOURCE SELECTION INFORMATION - SEE FAR 2.101 and 3.104