Attachment R4 - Past Performance Questionnaire.pdf

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Attached to
FDA Solicitation Notice for: MRC Operations and Maintenance Support Services, Laurel, MD.
Solicitation number
75F40126R00006
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About this file

This is a Past Performance Questionnaire template used to evaluate contractor performance on completed federal contracts during the proposal evaluation process for new solicitations.

The questionnaire collects reference information from government or company personnel who directly observed the contractor's work, including the reference's name, title, contact details, and affiliated agency or company. It requires documentation of the specific contract being evaluated, including contract number, total value, period of performance, and whether the contractor served as prime or subcontractor. The form establishes seven assessment elements rated on a five-point scale: Cost/Price Control (ability to manage costs and deliver at agreed prices); Schedule Adherence (timeliness of deliverables and reports); Performance (compliance with contract requirements and statement of work); Quality (adherence to quality assurance and performance-based requirements); Business Relations (cooperation, personnel stability, and responsiveness); Personnel Qualifications (ability to staff and retain qualified personnel); and Overall Performance Rating. Each element requires both a rating code (VG for Very Good, S for Satisfactory, M for Marginal, U for Unacceptable, or NA for Not Applicable) and supporting narrative. The questionnaire concludes with sections requesting identification of contractor strengths and weaknesses, a recommendation regarding future contract awards, and a certification statement signed by the reference affirming accuracy of the ratings and comments provided.

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ATTACHMENT

PAST PERFORMANCE QUESTIONNAIRE

Solicitation #:

Offeror Name:

Name of Reference:

Title/Role:

Email: Phone:

Agency/Company:

CONTRACT INFORMATION:

Contract #:

Total Contract Value ($):

Period of Performance:

Was the Offeror Prime or Sub?

Description of product/service provided:

RATING CATEGORIES:

RATING CODE PERFORMANCE LEVEL

Very Good VG Performance meets contractual requirements and exceeds several requirements. The contractual performance of the element being assessed was accomplished with few minor problems for which corrective actions taken by the contractor were highly effective.

Satisfactory S Performance meets contractual requirements. The contractual performance of the element being assessed contains some minor problems for which corrective actions taken by the contractor appear or were satisfactory.

Marginal M Performance does not meet some contractual requirements. The contractual performance of the element being assessed reflects a serious problem for which the contractor has not yet identified corrective actions or the contractor's proposed actions appear only marginally effective or were not fully implemented.

Unacceptable U Performance does not meet most contractual requirements and recovery is not likely in a timely manner. The contractual performance of the element being assessed contains serious problem(s) for which the contractor's corrective actions appear or were ineffective.

Not Applicable NA Unable to provide a score. Performance in this area not applicable to effort assessed.

ASSESSMENT ELEMENTS:

Using the rating categories on page 1, check the appropriate box for each assessment element and provide supporting narrative.

(1) Cost/Price Control – Rate the contractor's ability to control cost and deliver at the agreed-to price. Describe the reasons for changes to contract value (e.g., scope changes, overrun/underrun, Government-imposed schedule changes, etc.).

VG S M U NA

Supporting Narrative:

(2) Schedule Adherence – How well did the contractor adhere to the agreed-to schedule? What were the causes of any schedule variances? Were data deliverables and reports submitted on time?

(3) Performance – Rate the contractor's ability to successfully comply with the contract requirements, statement of work, subcontracting plan, etc.

(4) Quality – How well did the contractor adhere to the requirements of a Quality Assurance Plan or

Performance Based Contracting requirements? Did the services provided meet the required level of quality or results?

(5) Business Relations – Did the contractor exhibit reasonable/cooperative behavior in dealing with problems? Was turnover of personnel frequent? Rate the contractor's responsiveness to managing changes in providing replacement personnel.

(6) Personnel Qualifications – Rate the contractor’s ability to staff and retain a highly-qualified team with the knowledge and experience required to successfully complete the project.

(7) What is your overall rating of the contractor’s performance?

(8) Please identify the contractor’s strengths.

(9) Please identify the contractor’s weaknesses.

(10) Given the choice, would you award to this contractor again? Why?

CERTIFICATION:

I certify that the ratings and comments reflected in this questionnaire were made by the undersigned and are accurate to the best of my knowledge.

Signature______________________________________ Date ________________

File details come from the government source that posted it. Updated .