Attachment_No_02-_Statement_of_Work.pdf

Golden Gate National Recreational Area

Alcatraz Island

Preventative Maintenance and Custodial Services

Statement of Work

Prepared by:

Hirameliz Lopez-Diaz

Facilities Manager

Project Manager

BACKGROUND

The Golden Gate National Recreation Area (GOGA/GGNRA), with an annual visitation of over 17 million, is located in the San Francisco Bay area and is one of the largest urban parks managed by the National Park Service. A short list of the park’s cultural resources includes 5 significant National Register Districts and nearly 700 historic structures. The scientific and educational value of the park’s natural resources is so significant that the entire park has been designated as part of the California Coast International Biosphere Reserve.

An iconic site within the Golden Gate National Recreation Area is Alcatraz Island, a designated National Historic Landmark (NHL). Some structures on island date to the pre-Civil War Era and the Main Prison Building, completed in 1912, is a primary contributing feature to the NHL status. The island is also home to a number of species of colonial water birds that have protection under the Migratory Bird Treaty Act. Alcatraz has over 1.6 million visitors annually, with over 5000 visitors daily and is consistently rated as one of the top travel destinations in the United States.

The main mission of the National Park Service is to "preserve unimpaired the natural and cultural resources and values of the National Park System for the enjoyment, education, and inspiration of this and future generations". Public visitation to Alcatraz Island provides unique opportunities to fulfill this mission, not only through interpretation of the many facets of the Alcatraz experience but also in providing funding for interpretive and operational needs on Alcatraz and at other parks sites within the GGNRA. In order to fully maximize these opportunities, the NPS has a requirement, and is soliciting for, a fully capable facility maintenance support services contractor that shall be responsible for the successful and effective performance of preventative maintenance services and custodial services, on a daily basis, within the property line of Alcatraz Island.

1. SCOPE OF WORK

The National Park Service, Golden Gate NRA (GOGA) is soliciting for qualified contractors for a Firm-Fixed Price (FFP) Service contract for Preventative Maintenance Services and Custodial Services on Alcatraz Island.

Under this contract the successful offeror shall provide, throughout the period of the contract, the required expertise for the full management, supervision, labor, supplies, parts, tools and equipment and shall plan, schedule, coordinate and assure effective preventative maintenance services and custodial services. The Contractor shall provide services in accordance with the requirements of these specifications on Alcatraz Island, GOGA, San Francisco, CA.

1.1. CLIN 10 - BASIC PREVENTATIVE MAINTENANCE & CUSTODIAL SERVICES

The successful Contractor is to provide, throughout the term of the contract, the required expertise for the full management, supervision, labor, equipment and supplies; and shall be accountable for the efficient, effective, economical, and satisfactory operation of preventative maintenance services for the following designated systems and equipment on Alcatraz Island:

1.2 - Electrical systems and equipment. To include high voltage power distribution equipment and systems; generators, photovoltaic systems, power transmission lines, etc.

1.3 - Restrooms/Staff Areas, Trash Removal and Guano Cleaning

1.4 - Waste Handling System

1.5 - Vehicle and Equipment Maintenance

1.6 - Fuel Storage and Delivery Systems

1.7 - Drinking Water System and Treatment

1.2. Electrical Generation and Distribution System

1.2.1. General

The island is primarily powered by a photovoltaic system, installed in 2012,. It is comprised of 959 318W Sun Power modules, 480 Deka Unigy II Lead Acid Gel batteries and 8 Princeton Power 100KW inverters. The electrical system operates at 480 volt primary and 208/120 volt secondary In addition, two MTU Onsite Energy 250KW diesel generators. The generators should only be run when batteries need additional charging and/or when there is a system failure. After the modules have been cleaned, the photovoltaic system operation performance goal, normalized for actual conditions of insolation and temperature, is an efficiency of 80% of a 307 kw of generation.

1.2.2. Minimum Requirements

The contractor shall provide all management, tools, equipment and labor necessary for operating and performing routine preventive maintenance services based on the equipment manufacturer’s recommended preventive maintenance procedures and frequencies on all components of the electrical generation and distribution system. These components include, but are not limited to: all generators (including any rental generators needed for power generation to the island during main generator shut down), electrical switching and distribution equipment, CO2 fire suppression system inclusive of yearly inspection testing, fuel bunker access including fan, ladders and lighting, meters, control panels, transmission lines, transformers, PV module array, main service entrance panels to and including the main breakers, inverters, transformers, and control modules up to the breaker point. Additionally, the Contractor shall provide for periodic replacement of consumable system components as required by the manufacturer’s guidelines and frequencies. See EXHIBIT A: AZ PV System Warranty Management Plan and EXHIBIT B: AZ PV System Training Manual.

In addition, the following tasks shall be performed on the various components of the photovoltaic system:

A. Cell House Roof: The photovoltaic module array on the Cellhouse Roof operates at maximum efficiency when free of dirt and debris. The Contractor shall use the fresh-water on island for cleaning of PV system modules and aluminum racking systems, so that they are clean and clear of all dirt and debris, monthly from February-September. The Contractor shall also provide monthly cleaning February-September of the solar radiation sensor on the roof-mounted weather station following the manufacturer’s or and industry expert’s cleaning procedure provided by the National Park Service. Results of inspections and maintenance activities shall be documented in a monthly report.

B. Contractor shall schedule and provide twice yearly (every 6 months) preventative maintenance/inspections for the rooftop solar module array through a licensed contractor specializing in PV module array maintenance, to include routine maintenance of all fastenings and mounts, testing of module banks (4 ea.) to ensure electricity production to operating standards, inspection, maintenance of all electrical lines, junction boxes, combiner boxes and disconnect switches. Results of inspections shall be presented in a summary report including recommendations for needed repairs.

C. Morgue Garage: The Contractor shall operate the fresh water cleaning system located in the Morgue Garage in such manner to allow for optimal cleaning of the PV system modules located on the Cell House roof. The Contractor shall provide a monthly inspection and conduct to keep the fresh water cleaning system operating.

D. Utility chase: The Contractor shall provide a monthly inspection of the condition of conduit runs in the island utility chase where the PV system cable runs are located. The Contractor shall report any damage by spalling concrete to the conduit and power lines to the COR.

E. Powerhouse: The Contractor shall provide a bi-monthly inspection of all conduit runs, junction boxes, automatic transfer/disconnect switches, breaker/distribution panels and perform any necessary maintenance to ensure preservation to cultural resources and optimal operation of the PV System.

F. Battery Room: The Contractor shall provide monthly inspection for battery room air exchange equipment and filter changes. Inspections shall include safety equipment (e.g. eyewash and spill cleanup materials) as well as battery maintenance per IEEE standard 937-2007 IEEE Recommended Practice for Installation and Maintenance of Lead-Acid Batteries for Photovoltaic (PV) Systems at default frequencies specified therein. All inspections and tests shall be recorded.

Inspection and test results shall be delivered upon completion to the COR and retained by the O&M contractor for 10 years. Contractor shall perform all corrective actions described therein except those that require replacement of cells/modules. Required corrective actions and corrective actions taken shall be recorded and delivered in the maintenance reports. If maintenance protocols identify cells/modules that require replacement, those cells/modules shall be identified in the reports for action to be taken by NPS Alcatraz. All maintenance shall be to manufacturer specifications and as outlined in the Warranty Management Plan and Photovoltaic System Training Manual.

G. PV System Security and Safety: The Contractor shall establish and implement adequate methods for the security and safety of the PV system to eliminate tampering of the equipment and access to potentially dangerous areas or equipment. The contractor shall be responsible for the purchase and installation of all locks and keys necessary. Maintenance and replacement of all locks and keys for PV system security and safety will be the responsibility of the contractor.

The contractor shall work with the COR to store copies of all keys for adequate access for authorized staff.

H. PV System Electricity Production Monitoring and Troubleshooting: The contractor shall provide a weekly report outlining readings from existing on-site system monitoring and control equipment currently utilized by the government, as outlined by documentation provided by NPS. The report shall also include alerts for system failures, need for software updates, and all service calls necessary to the island.

1.2.3. System Failure In the event of a system failure during hours of public visitation, the

Contractor shall notify the COR immediately and the standby generator must start within 10 minutes of the failure. Additionally, the system must be back online within 30 minutes.

1.3. Restrooms/Staff Areas, Trash Removal and Guano Cleaning

1.3.1. General

The contractor shall provide all management, tools, equipment, cleaning materials, and labor for custodial, trash/recycling removal, and guano cleaning services on Alcatraz Island. There are five

(5) restrooms, three (3) public restrooms and two (2) staff restrooms. Public restrooms include one (1) restroom located on the wharf, one (1) at the Cellhouse level adjacent to Eagle Plaza, one (1) adjacent to the cell house entrance to the audio tour in the Barbershop Plaza. Staff restrooms include one (1) within Building 64 and one (1) within the Quartermaster Warehouse.

Additionally, there is a staff kitchen/break area in Building 64 (Tech Room) that requires regular provisioning with paper towels. The first three (3) restrooms use pressure tanks, holding tanks, pumps, toilets, waterless urinals, faucets, partitions, drains, doors, windows, soap dispensers, hand dryers, and piping and valves for both salt and fresh water. The staff restroom in Building 64 is equipped similarly except that it does not employ a holding tank or a pressure tank. The staff restroom in the Quartermaster Warehouse does not employ a holding tank or pressure tank. The public restrooms can serve over 5000 people per day. There are seventeen (17) receptacle locations throughout Alcatraz Island. See EXHIBIT C: AZ Trash and Recycling Receptacle Locations. Guano cleaning entails removal of guano from railings, pathways and site furnishings along the main road from the dock to the southern entrance of the Laundry Building.

Services shall be performed in a manner that will maintain a satisfactory facility condition and present a clean, neat and professional appearance.

1.3.2. Minimum Requirements for Restrooms

The contractor shall accomplish all cleaning tasks to meet the requirements of this SOW.

Restrooms must be cleaned prior to the first public ferry, currently arriving at 9:00am. The following tasks shall be performed at a minimum on an hourly basis during park operating hours:

a. Sweep and mop floors in order to be free from litter, organic matter, dirt, dust and debris.

After surfaces have been cleaned, floors shall have a uniform appearance without streaks, swirl marks, detergent residue, or any evidence of soil, stain, film or standing water.

b. Inspect for operation, clean and sanitize all toilets and urinals.

c. Inspect for operation, clean and sanitize all sinks.

d. All toilet paper, hand washing soap and sanitary items dispensers shall be stocked.

Contractor shall ensure restrooms are stocked sufficiently so that supplies including soap for the soap dispensers, paper towels, toilet paper and sanitary seat covers do not run out.

Supplies shall be stored in designated areas. No overstocking shall be allowed. If supplies run out prior to the next service date, contractor shall refill within 24 hours of notification.

e. Clean windows and exterior surfaces. After surfaces have been cleaned, all traces of film, dirt, smudges, water and other foreign matter shall be removed from frames, casings, sills, and glass.

f. Clean and remove all graffiti, cobwebs, accumulated sediments. After surfaces have been cleaned, all traces of foreign matter shall be removed from interior & exterior surfaces

g. Inspect hand dryers for proper operations.

h. Inspect for operation, clean and sanitize all drinking fountains.

i. Empty trash cans in restrooms including sanitary pad receptacles

j. Shine metal work

k. Clean and disinfect all horizontal surfaces including baby changing area. After surfaces have been cleaned, all traces of film, dirt, smudges, water and other foreign matter shall be removed.

l. Additionally, the contractor shall steam clean each bathroom one time per week using National Park Service, Pacific West Region approved cleaning solution (see National Park Service, Pacific West Region: Green Janitorial Products and Practices; Bio-based Products, January 2003; and Re-refined Oil. Note: The restrooms in Building 64 and the Quartermaster Warehouse are exempted from the steam cleaning requirement.

m. All tools, equipment and items relating to the maintenance of the restrooms shall be kept out of the public view when not in active service.

n. In addition to the performance tasks listed above, plumbing systems must be maintained and kept functional. The Contractor must ensure all system plumbing remains clear and unobstructed. The Contractor must take any necessary steps to prevent odors emitting from drains or other plumbing systems into occupied space, to include keeping water in traps as appropriate. The Contractor must clear toilet and sink blockages, as necessary.

1.3.3. Trash Removal

All recycling and trash containers on Island shall be emptied into their designated bins and returned to their original location. Any trash or recyclables near public restrooms shall be collected and properly disposed of. Any obviously soiled or torn plastic recycling and trash receptacle liners shall be replaced. All recycling and trash collected from containers, as identified below, shall be removed from the Island daily. All trash collected shall be placed in utility carts or tilt truck carts for easy mobility; the cart(s) shall be stored/staged inside the designated placed that is located under the stairs/landing at the Dock Guard Tower. Recycling and Trash receptacles shall be left clean, free of foreign matter, and free of odors. No recycling or trash shall be placed in the Conservancy dumpsters located new the New Industries Building

(NIB).

There are seventeen (17) exterior receptacle locations throughout Alcatraz Island and thirteen

(13) interior receptacles located within Building 64 and the Cellhouse. See Exhibit C – AZ Trash and Recycling Receptacle Locations. In addition, there are two (2) receptacles in the Cellhouse Administration wing, two (2) receptacles in Cellhouse Conservancy break room and two (2) in the Building 64 break room that require removal three (3) times per week.

1.3.4. Staff Areas

Staff areas include: Building 64: Conservancy Break Room, Conservancy Central Hallway, Freight Elevator, Storage Area; Cellhouse Admin Wing: Break Room, NPS Staff Kitchen & Break Room;

Cellhouse Conservancy Office Area: Conservancy Hallway, Break Room & Kitchen.

1.3.4.1. Minimum Requirements

• Staff areas should be cleaned weekly.

• Cleaning should include but not limited to; cleaning all sinks, fixtures, countertops, tables microwave and refrigerator.

• Contractor shall respond to any spills if necessary.

1.3.5. System Failure

In the event of a restroom system failure, the Contractor shall provide notification to the COR within 15 minutes. Under no circumstances shall the complete system be inoperable for longer than one hour without a substitute system in place. In the event the complete system is inoperable for longer than one hour, portable toilets (13 total, with 3 ADA compliant) shall be provided to the island for public and staff use. Hand washing stations or hand sanitizer shall also be available to the staff and visiting public. Professional signage shall be placed to notify the public of the failure and provide direction to the portable toilets. Cleaning and servicing of the temporary facilities shall have the same requirements and frequency as the regular restroom facilities. Portable toilets shall be placed out of public view when not in active service.

1.3.6. Guano Cleaning of Railings, Pathways and Site Furnishings The contractor shall clean benches, signs, interpretive waysides, railings (both concrete and non-concrete), trash cans and pathways in the Project Area using fresh water with cleaning techniques and procedures outlined in EXHIBIT D: Draft Memo on Cleaning of Historic Concrete and “Proposed New Cleanup Area” called out in EXHIBIT E: AZ Guano Cleanup Zones. In addition to the area noted on the map, cleaning will also include an area known as the “Puppy Steps” pathway from the road behind Building 64 up through Officer’s Row to the main road below the Upper Restroom. The Contractor will conduct bi-weekly cleanings from mid-May through September, unless otherwise directed by the COR. For historic concrete, the cleaning methods utilized shall be bucket and brush method for larger clumps of debris and low pressure warm water spray for average debris concentrations. No cleaning agent shall be used without a trial/test area and approval from the COR. A maximum pressure of 30-50 psi (200 to 350 kPa) with a 25 degree to 50 degree fan-shaped nozzle is required when using a sprayer. After surfaces have been cleaned all visible traces of guano shall be removed.

1.4. Waste Handling System

1.4.1. General

The contractor shall provide all management, tools, equipment, cleaning materials, and labor necessary for operation and preventive maintenance of the waste handling system that removes and pumps waste byproducts from the five (5) restrooms to waste holding tanks located on the island dock prior to being pumped again to the first disconnect at the wharf. There are two 6,000 gallon tanks for waste material at the dock. One tank must be reserved for emergency use and maintained dry. The tanks must be rotated into service. Once per month, during even numbered months Tank 2 will be used and during odd numbered months, Tank 1 will be in service. There are 9 macerators total in the following positions: 2 at Dock restroom, 1 at Bldg 64 staff restroom, 2 at Water Tower staging area (Barbershop Plaza restroom), 2 at Quartermaster Warehouse staff restroom and 2 at Upper restroom. All waste handling services will be performed in a manner that will maintain a satisfactory facility condition and present a clean, neat and professional appearance. Macerator information is provided in EXHIBIT F: E-One DH- 152-38 Indoor Unit. Plumbing information for the newly installed restroom at the Quartermaster Warehouse is provided in EXHIBIT G: AZ Quartermaster Warehouse Plumbing As-Builts.

1.4.2. Minimum Requirements

This system includes all necessary piping, valves, macerators, controllers, pumps and holding tanks for a complete and operable waste handling system up to the first disconnect on the wharf. This system shall be maintained per the equipment manufacturer’s recommended preventive maintenance procedures and frequencies, and per the International Plumbing Code.

The contractor shall remove, clean and inspect each macerator twice yearly. Additionally, the Contractor shall provide for periodic replacement of consumable system components as required by the manufacturer’s guidelines and frequencies.

1.4.3. System Failure

In the event of a system failure the Contractor shall notify the COR within 15 minutes of discovery. In the event the contractor cannot fix the system within one hour, the Contractor shall provide portable toilets (13 total, with 3 ADA compliant) to the island for public and staff use. Hand washing stations or hand sanitizer must also be available to the staff and visiting public. Professionally made signage shall be placed at the out of service restrooms providing notice of the closure and clear directions to the portable toilets. Cleaning and servicing shall have the same requirements and frequency as the regular restroom facilities. Under no circumstances may the complete system be inoperable for longer than one hour without a substitute system in place. If a system failure results in a sewage spill, the Contractor shall comply with Reference Manual 83B4 Raw Sewage Spill Notification & Cleanup Guidance and clean up the spill at no cost to the Government.

1.5. Vehicle and Equipment Maintenance

1.5.1. General

The NPS utilizes a variety of vehicles to aid in visitor protection, facility maintenance and material handling. In addition, there are several historic vehicles that contribute to the interpretation of the Alcatraz Island experience. The full listing of island vehicles is noted below.

Year Make/Model Fuel Type

1. 2019 Caterpillar Forklift, Model #DO_P305 Diesel

2. 2002 Bobcat Skid Steer Diesel

3. 2010 Toro Workman HDX-U 7339 Diesel

4. 2021 John Deere Gator HPX651E California Gasoline

5. 1946 Chevrolet Stakebed Truck Gasoline

6. 1934 Diamond T Fire Truck Gasoline

7. 2017 Ambulance (Chevrolet City Express) Gasoline

8. 2016 Transit Connect Minivan Gasoline

1.5.2. Minimum Requirements

The contractor shall fuel the following vehicles using Government Furnished diesel fuel on a biweekly basis.

Year Make/Model Fuel Type 2019 Caterpillar Forklift, Model #DO_P305 Diesel 2002 Bobcat Skid Steer Diesel 2010 Toro Workman HDX-U 7339 Diesel

The contractor shall fuel the following vehicles using Government Furnished gasoline on a biweekly basis.

Year Make/Model Fuel Type 2010 Toro Workman MDX 7329 Gasoline 1946 Chevrolet Stakebed Truck Gasoline 1934 Diamond T Fire Truck Gasoline 2017 Ambulance (Transit Connect Minivan) Gasoline 2016 Transit Connect Minivan Gasoline

The contractor shall wash the following vehicles monthly with fresh water to be free of dirt and debris.

Year Make/Model Fuel Type 2017 Ambulance (Transit Connect Minivan) Gasoline 2016 Transit Connect Minivan Gasoline

If chemicals are used to clean the vehicles, the runoff must be contained and disposed of in accordance with all local, state, and federal regulations.

The Contractor shall inspect and maintain the following vehicles per the preventive or predictive maintenance standards or guides based on the equipment manufacturer’s recommended preventive maintenance procedures and frequencies.

Year Make/Model Fuel Type 2019 Caterpillar Forklift, Model #DO_P305 Diesel

2002 Bobcat Skid Steer Diesel 2010 Toro Workman HDX-U 7339 Diesel 2017 Ambulance (Transit Connect Minivan) Gasoline 2016 Transit Connect Minivan Gasoline

At a minimum, the Contractor shall change the oil, oil filter, transmission fluid, gas filter, and air filter once per year or every 5,000 miles. General lubrication (grease fittings, differentials) shall be performed once per year. Prior to beginning work, the Contractor shall provide a full listing of preventive maintenance procedures and frequencies for the following vehicles.

Year Make/Model Fuel Type 2019 Caterpillar Forklift, Model #DO_P305 Diesel 2002 Bobcat Skid Steer Diesel 2010 Toro Workman HDX-U 7339 Diesel 2017 Ambulance (Transit Connect Minivan) Gasoline 2016 Transit Connect Minivan Gasoline

Preventive maintenance includes oil & filter changes, lubrication, fluids replacement, light bulb replacement, and tire replacement once per every five years. Records of all maintenance performed shall be maintained by the Contractor and be readily accessible to the COR when requested.

1.6. Fuel Storage/Delivery Systems

1.6.1. General

Alcatraz Island contains a fuel delivery system which is used to deliver diesel fuel to the generators that power the island. This contract covers the maintenance of the on-island delivery and storage system, beginning at the first disconnect at the finger pier, to the storage tank and finally to the generators. Additionally, this contract includes the purchase and biweekly delivery of gasoline and fueling of island vehicles in the amount of 50 gallons per month.

1.6.2. Minimum Requirements

The Contractor shall operate and maintain the fuel delivery system per the preventive or predictive maintenance standards or guides based on the equipment manufacturer’s recommended preventive maintenance procedures and frequencies for all piping, valves, 3000-gallon above ground storage tank, 400-gallon day tank (use Steel Tank Institute (STI) SP001 Annual Inspection checklist), secondary transfer containments, alarm/monitoring systems and all spill prevention and pollution control requirements. Additionally, the Contractor shall provide for periodic replacement of consumable system components as required by the manufacturer’s guidelines and frequencies. The complete fuel system must be inspected prior to pumping fuel onto the island and at least once every week. A log must be maintained showing date of inspection, person performing the inspection and any deficiencies noted. Fuel level readings must be taken directly before and after fueling operations and documentation provided to the

COR. If a hazardous situation is observed the operator must immediately notify the National Park Service Communication Center at 415-561-5505 and the National Park Service COR. This system shall meet all requirements of NFPA 30. Contractor shall develop, maintain and implement a Spill Prevention Control and Countermeasure (SPCC) Plan per 40 CFR 112. SPCC plan shall cover all eligible petroleum storage products on the Island. DRAFT SPCC plan shall be provided to NPS COR and NPS Environmental Specialist for review and approval. Contractor shall conduct annual SPCC training in accordance with 40 CFR 112. Training records shall be provided to the COR and NPS Environmental Specialist. Annual and monthly inspections shall be documented and provided to the COR and NPS Environmental Specialist. Any and all required system testing (i.e., integrity test) shall be carried and documented as required by 40 CFR 112.

Testing documentation shall be provided to the COR and NPS Environmental Specialist.

1.7. Drinking Water System and Treatment

1.7.1. General

Potable water is delivered to Alcatraz Island on an as-needed basis by the Island Concessioner.

The water is stored in two tanks within the dock restroom totaling 1,200 gallons, in a 300 gallon tank at the upper restrooms near the cell house, and in a 100 gallon tank in the restroom adjacent to the cell house entrance to the audio tour. This system consists of a disconnect on the concrete dock, multiple valves, piping, water fountains, holding tanks necessary for the safe operation of a drinking water system. Measures must be implemented to prevent contamination of the hoses used to offload the water from haul tank to the Alcatraz water storage tank.

1.7.2. Minimum Requirements

The contractor shall transport potable water as needed throughout Alcatraz Island. Hauling of potable water shall comply with the requirements of EXHIBIT H: Directors Orders 83 Reference Manual 83A1 Drinking Water. The haul tank must be flushed at least once per month, or each time water is hauled if it has not been used for more than one day. Access to fresh water systems and holding tanks shall be controlled by lockable gates or doors. This system includes all necessary piping, valves, pumps, and holding tanks for a complete and operable water distribution system up to the first disconnect on the wharf. This system shall be maintained per the preventive or predictive maintenance standards or guides based on the equipment manufacturer’s recommended preventive maintenance procedures and frequencies, and per the International Plumbing Code. Additionally, the Contractor shall provide for periodic replacement of consumable system components as required by the manufacturer’s guidelines and frequencies.

1.7.3. Tolerances

A minimum chlorine residual of 1.0 ppm must be maintained in the haul tank. Chlorine residual samples must be monitored and recorded each time the haul tank is filled with water.

1.7.4. Required Testing

The Contractor must provide a qualified water treatment specialist to draw a set of water samples daily. Chlorine residuals shall be monitored and recorded daily at various sampling points throughout the distribution system. Bacteriological sampling shall be done monthly. One bacteriological sample shall be taken from each pressure zone at a point farthest from the supplying pump/pressure tank for the respective pressure zone. The National Park Service Golden Gate National Recreation Area (GOGA) is the governing agency and all reports and notification shall be forwarded only to the COR. A log must be maintained for all potable water testing indicating: the date of the test, type of test, person performing the test, and if applicable, the results of the test. Additionally, the Contractor shall be responsible for maintaining and performing annual testing of backflow prevention devices to ensure their proper operation. Testing must be performed by a certified backflow preventer technician. The requirements governing the operation of the Alcatraz Island drinking water system are contained in National Park Service Directors Orders 83 available from the National Park Service, COR. The Alcatraz water system should be considered by definition a Transient Non-Community (TNC) water system. All monitoring and reporting will be the sole responsibility of the contractor.

1.7.5. System Failure

In the event the water system becomes inoperable for greater than one hour, instant hand sanitizer must be provided at each sink on the island. If the system is inoperable for great than one day, the contractor must provide temporary drinking fountains and have at least 150 gallons of bottled water with dispensers and cups for staff and visitor use and provide instant hand sanitizer at all sinks.

1.8. Safety and Environmental Management

1.8.1. General

The Contractor must comply with the following:

AHERA Asbestos Hazard Emergency Response Act ASHRAE Guideline 1HVAC Commissioning Process ASHRAE Guideline 4 Preparation of Operating and Maintenance Documentation for Building Systems ANSI/ASHRAE Standard 15 Safety Code for Mechanical Refrigeration ANSI/ASHRAE Standard 34 Number Designation and Safety Classification of Refrigerants ANSI/ASHRAE Standard 55, Thermal Environmental Conditions for Human Occupancy ANSI/ASHRAE Standard 62, Ventilation for Acceptable Indoor Air Quality ANSI/ASHRAE Standard 100, Energy Conservation in Existing Buildings/Commercial ANSI/ASHRAE Standard 111, Practices for Measurement, Testing, Adjusting, and Balancing of Building Heating, Ventilation, Air-Conditioning, and Refrigeration Systems;

ASME Boiler and Pressure Vessel Code ASME CSD-1 Control and Safety Devices of Automatically Fired Boilers National Board of Boiler and Pressure Vessel Inspectors, National Board Inspection Code OSHA 29 CFR 1910 (http://www.access.gpo.gov/nara/cfr/waisidx_06/29cfr1910a_06.html) and

CFR1926

CSI Master Format Clean Air Act Clean Water Act EPA Green Book EPA Purple Book FMR Federal Management Regulations International Building Code International Fire Code International Plumbing Code International Mechanical Code NETA Maintenance Testing Specification for Electrical Power Distribution Equipment and Systems NFPA 10, Standard for Portable Fire Extinguishers NFPA 12, Carbon Dioxide Extinguishing Systems NFPA 12A, Standard on Halon 1301 Fire Extinguishing Systems NFPA 13, Installation of Sprinkler Systems NFPA 14 (Standpipe for the Installation of Standpipe and Hose Systems – most current Edition) NFPA 17, Dry Chemical Extinguishing Systems NFPA 17A, Wet Chemical Extinguishing Systems NFPA 20 (Standard for the Installation of Stationary Pumps for Fire Protection - most current Edition) NFPA 25, Standard for the Inspection, Testing, and Maintenance of Water-Based Fire Protection Systems NFPA 70, National Electrical Code (NEC) NFPA 70E, Standard for Electrical Safety in the Workplace NFPA 72, National Fire Alarm Code NFPA 80, Standard for Fire Doors and Other Opening Protectives NFPA 85, Boiler and Combustible Systems Hazards Code NFPA 92A, Standard for Smoke Control Systems Utilizing Barriers and Pressure Differences NFPA 92B, Standard for Smoke Management Systems in Malls, Atria, and Large Spaces NFPA 96, Standard for Ventilation Control and Fire Protection of Commercial Cooking Operations NFPA 101, Life Safety Code NFPA 105, Standard for the Installation of Smoke Door Assemblies and Other Opening Protectives NFPA 110, Standard for Emergency and Standby Power Systems NFPA 111, Standard on Stored Electrical Energy Emergency and Standby Power Systems NFPA 2001, Standard on Clean Agent Fire Extinguishing System NICET National Institute for Certification in Engineering Technologies publications and issuances NIOSH National Institute for Safety and Health publications and issuances DOE/EE-0157, International Performance Measurement and Verification Protocol R.S. Means Facilities Construction Cost Data USGBC LEED for Existing Buildings (LEED-EB)

NEMA TP-1, National Electrical Manufacturers Association, Guide for Determining Energy Efficiency for Distribution Transformers, http://www.nema.org/stds/tp1.cfm#download NEMA MG-1. National Electrical Manufacturers Association, Motors and Generators NEMA Application Guide for AC Adjustable Speed Drive Systems ANSI/IWCA I-14.1, Window Cleaning Safety Standard Safe Drinking Water Act, PL 99-339, as amended Title 40 CFR, Part 761, PCBs in Electrical Transformers Title 40 CFR, 141.43, Sections A and D, Environmental Protection Agency Safe Drinking Water 41 CFR Part 102-74, Subpart C. – FMR (Facility Management) http://www.access.gpo.gov/nara/cfr/waisidx_06/41cfr102-74_06.html 40 CFR, Protection of the Environment (all applicable sections of Chapter 1) http://ecfr.gpoaccess.gov/cgi/t/text/textidx?sid=cb067c6143d1efa48ac4d1222120a7b6&c=ecfr &tpl=/ecfrbrowse/Title40/40tab_02.tpl ANSI Z245.1, Mobil Refuse Collection and Compactor Equipment-Safety Requirements, http://webstore.ansi.org/ansidocstore/product.asp?sku=ANSI+Z245.1-2007 Executive Order 13423, Strengthening Federal Environmental, Energy, and Transportation Management and all implementing guidance documents, http://ofee.gov/eo/eo13423_main.asp Recovered Materials Advisory Notices, http://www.epa.gov/cpg BioBased Products, http://biobased.oce.usda.gov Comprehensive Procurement Guidelines (CPG), http://www.epa.gov/cpg/about.htm

1.8.2. Scheduling and Recordkeeping

The Contractor must maintain copies of all such tests, certifications, permits and other required records, and provide copies to the COR.

1.8.3. Hazardous Waste

The Contractor must be cognizant of, and comply with, all Federal, State, and local laws and regulations related to the disposal (landfill, sewer discharge, etc.) of hazardous waste and materials used or removed in the performance of the contract or discharged by the building, and must comply with all such requirements, including record keeping requirements. Hazardous waste, including universal waste, generated by the contractor shall not be stored on island and shall be removed on the same day generated. For the purposes of hazardous waste manifesting and chain of custody documentation, the contractor shall be the “Generator” of the hazardous waste.

1.8.4. Air Quality

The NPS holds a permit with the Bay Area Air Quality Management District relating to emissions from the island’s diesel generators. See EXHIBIT I: AZ Air Permit for the current permit requirements. Site visits and inspections by the BAAMQD will occur to confirm compliance with the permit. The Contractor must be cognizant of local laws and regulations related to air quality management and must comply with all such requirements, including record keeping. Contractor shall direct inquiries and coordinate all air quality related activities with the NPS Environmental Specialist.

1.8.5. Facility Hazards

The Contractor must assist in identifying facility health and safety hazards and report all hazards in writing to the COR on GSA Form 3614, GSA Notice of Unsafe/Unhealthful Workplace Conditions. The Contractor must take immediate action to control hazards that present an imminent danger.

1.8.6. Electrical Safety

The Contractor must comply with NFPA 70 and 70E when working on or around electrical equipment or systems and use International Electrical Testing Association (NETA) certified employees when working on switchgear equipment. The Contractor will ensure that areas restricted to qualified personnel are equipment or systems are qualified for such work.

1.8.7. Fall Protection

The Contractor must develop specific fall protection procedures for work on roofs, equipment, and other areas at elevation. The Contractor must ensure fall protection equipment is provided to their employees and that employees are adequately trained.

1.8.8. Hazardous Materials

The contractor must develop and maintain a Hazard Communication (HAZCOM) Program that meets the requirements of 29 CFR1910.1200. The program must be updated annually by a date determined by the CO. The Contractor must make Safety Data Sheets (SDSs) available to their employees in accordance with 29 CFR 1910.1200. SDS must also be made available to the COR or designee on request. The Contractor must prepare and submit a hazardous materials inventory as an appendix to the building operating plan. This must itemize all materials of a type as to be sold with an SDS and approximate quantities stored or to be stored as well as the exact locations where hazardous materials are to be stored. The inventory must be kept current and resubmitted annually by July 31 of each year.

1.8.9. Backflow Prevention Devices

The Contractor must maintain all existing backflow prevention devices and certify them as prescribed by Federal, State, and local laws, ordinances, and regulations. If there are no local requirements, a certified inspector must inspect all existing backflow prevention devices on an annual basis and provide certification of proper operation to the COR or designee. While the Government will generally pass on to the Contractor backflow testing notices received from local water districts or other local authorities, the Contractor is responsible for timely completion and submission of such test results regardless of receipt of such notices. In addition to other requirements, backflow prevention devices used on water-based fire suppression systems must be inspected, tested, and maintained in accordance with NFPA 25.

1.8.10. Potable Water Systems

The Contractor must comply with The Safe Drinking Water Act, PL 99-339, as amended, and the Environmental Protection Agency Safe Drinking Water regulations (40 CFR 141.43, sections A and D), which address the quantity of lead allowable in new installations to existing drinking water systems and or plumbing. Potable water systems that are modified, serviced, or breeched in any way must be disinfected and flushed as needed prior to returning the system to service.

1.8.11. Labeling and Signage

The Contractor must maintain the labeling of existing equipment, pipes, storage areas, containers, confined space, and workspaces as well as associated signage, in accordance with OSHA standards to ensure labels are visible and not obliterated. Any equipment, pipes, etc., newly installed by the Contractor require labeling and signage per OSHA standards must be labeled immediately upon completion of the installation and maintained throughout the contract period.

2. Existing Deficiency Inspection/Initial Deficiency list

The Contractor and the COR or designee must make a complete and systematic initial inspection together during the startup or transition phase of the contract that will include all mechanical, electrical, fire protection, and utility systems and equipment, windows, doors, and other structural features for which maintenance are covered by this performance work statement. The purpose of this inspection shall be to discover and list in an existing deficiency list report all deficiencies that may exist in the equipment and systems covered by this performance work statement, as well as the Contractor's itemized price (including, but not limited to labor, materials, overhead, and profit) for correcting each deficiency. The Government may elect to have all or any part of this work performed by the Contractor (at the price or prices quoted), by Government employees, or by other contractors. The existing deficiency list report must not include any items that would be replaced or adjusted during the performance of preventive maintenance or service calls. The Contractor shall be responsible for making immediate adjustments or corrections that fall within the scope of Basic Maintenance required by this contract at no additional cost to the Government.

The Contractor must submit an initial deficiency list report not later than 30 calendar days after contract start date to the COR or designee. Any dispute between the Government and the Contractor as to classification of initial deficiency list report items will be resolved under the Disputes Clause in this document. The Contractor’s itemized estimates for correcting each deficiency must remain in effect for 180 days after submission of the initial deficiency list report. Deficiencies discovered after the submission of the initial deficiency list report will not be considered pre-existing for purposes of this contract, unless equipment is operational and cannot be secured and inspected. Any piece of equipment or system that cannot be inspected must be highlighted at the beginning of the deficiency list stating why it cannot be secured and inspected. An estimate of when the Contractor reasonably expects to be able to inspect the piece of equipment must be provided for COR approval.

When an existing deficiency in an item is corrected, the Contractor must assume full responsibility for the subsequent item as covered under the terms of this contract at no additional cost to the Government. Nothing in this existing deficiency inspection/initial deficiency list clause must be construed as diminishing the obligations imposed by this contract upon the Contractor to operate any deficient item (to the extent operable) or to adjust or maintain any such item.

3. GENERAL AND ADMINISTRATIVE REQUIREMEMTS

3.1. Minimum Staffing and Ability to Contact and Communicate with the COR The Contractor must provide staff to ensure services are continued without disruption. The Contractor must ensure employees maintain communications access with the COR to allow contact by the Government at all times during normal working hours and to effectively communicate with Government personnel. Communication with the COR may be required outside of normal working ours in the event of an emergency that threatens health, life, safety, or the continuity of island operations.

The Contractor must immediately notify the COR or other designated Government representative of any recognized safety hazard that might severely affect the island occupants or visitors.

The onsite technicians must have sufficient skills to immediately respond to a variety of service calls involving multiple trades, including the operation of building control, energy management systems and water/wastewater systems. Operators must be certified where applicable.

As an island site, there are unique access and transportation requirements to be aware of. The Contractor must review and follow contractor guidance for working on Alcatraz Island EXHIBIT J:

General Information and Requirements for Contractors on Alcatraz Island, National Historic Landmark. Outside of normal working hours, the Contractor must maintain some designated form of communication with on-call staff to allow the Government to contact such on-call staff at any time.

The Contractor must provide staff as necessary to meet all requirements of the contract.

Personnel must be properly licensed and certified to work on building systems or equipment for which licensed and or certified personnel are required by Federal, State, or local law, codes, or ordinances.

The Contractor must develop and submit to the COR or designee 21 calendar days prior to start date of contract a list of key personnel and emergency contact information (which may include subcontractor contacts, as applicable).

The contractor must provide staff attendance at any Alcatraz operations meeting.

3.2. Onsite Records

The Contractor must ensure that all records required by the contract, or produced in performance of work under the contract, are maintained in an organized manner onsite and in electronic format and are made available to the Government when requested. The contractor must receive, maintain and gather data, as well as other materials including records and manuals, related to the support and operation of Government facilities. The Government retains ownership of all databases, information, and other materials received or developed by the Contractor in support of this contract at all times.

3.3. Quality Control Program

The Contractor shall establish and implement a complete Quality Control Program (QCP) to assure the requirements of the Contract are met. The QCP is a system for identifying and correcting deficiencies in the quality of services before the level of performance becomes unacceptable. A Quality Control Plan must be developed and submitted for approval to the CO and COR. Upon approval, the Contractor must implement the QCP. The QCP may be subject to change depending on the needs of the contract. Revisions to the Plan must be submitted to the CO and COR for approval.

The QCP shall include the following, as a minimum:

6.3.1 How the Contractor will control quality of supplies and services.

6.3.2 How project management, inspections, plan implementation, process improvement changes, correction of deficiencies, and green cleaning compliance will be accomplished.

6.3.3 An inspection plan or checklist tailored to the specific systems being serviced under this contract. The inspection plan or checklist shall detail how services at the work site shall be inspected to ensure that the outcome of the work meets all the quality standards set forth in the Contract and shall include, but is not limited to:

Date of inspection performed Location of inspection Description of findings Description of action(s) taken (if necessary) Signature and date of completion

6.3.4. A training program to ensure that Contractor employees are capable of successfully accomplishing all work task(s) under this contract.

6.3.5 A plan to ensure continuity of services in the event of separation of employees or employee absence.

6.3.6 Methods detailing how the Contractor will monitor deficiencies of work output in relation to the performance standards, methods of informing employees of deficiencies in their area(s) of responsibility, and a process to ensure that the deficiencies are corrected and do not reoccur.

6.3.7 A system detailing how the Contractor will respond to service calls in a timely manner.

6.3.8 Invoicing/tracking requirements

3.4. Government Quality Assurance Program

The Government will inspect the Contractor using a quality assurance program through random inspections, scheduled inspections, or any other method of inspection that the Government determines reflects the actual successful performance of this contract. As part of the Government’s quality assurance program, the Government may:

6.4.1 Review and, if warranted, reject any reports or other submittals required from the Contractor.

6.4.2 Review performance and service records, including but not limited to monthly progress reports, hardcopy records maintained by the Contractor documenting performance under this contract, and require correction of any unsatisfactory conditions noted.

6.4.3 Determine the adequacy of the Contractor’s quality control program and documentation and the overall success of this program. The Government may order improvements if it determines the program is insufficient or ineffective.

6.4.4 Obtain tenant and visitor satisfaction survey information and require improvements in service on the basis of such information to the extent such results correlate with deficiencies in contract requirements.

6.4.5 Conduct physical inspections of facility equipment and systems, to include programs and files maintained on computers and Contractor onsite offices and work areas and require correction of deficiencies noted.

6.4.6. Perform inspections with Government personnel or independent third-party inspectors.

Contractor performance will be evaluated on the basis of the performance success or deficiencies, success or failure in meeting other contract requirements,…