Attachment J-7 OMS Task Order 3 Sustainment PWS_Terms and Conditions.pdf

Attachment J-7

U.S. Department of Commerce

Operations, Maintenance, and Sustainment

(OMS) IDIQ

Task Order 3 Sustainment

Performance Work Statement (PWS), Terms, and Conditions

National Oceanic and Atmospheric Administration (NOAA)

Acquisition and Grants Office (AGO) Satellite and Information Acquisition Division (SIAD)

SECTION B - SUPPLIES OR SERVICES AND PRICE/COST

B.1 TERMS AND CONDITIONS

All terms and conditions of Operations, Maintenance, and Sustainment (OMS) Indefinite-Delivery Indefinite-Quantity (IDIQ) contract # to be completed at time of award apply to this task order in addition to those included herein. “Contracting Officer”statements contained herein refer to the Task Order Contracting Officer.

B.2 CONTRACT TYPE

This is a Firm Fixed Price (FFP) and Time and Materials (T&M) hybrid order. CLIN x001 is FFP and CLINs x002 and x003 are T&M.

B.3 CONTRACT LINE ITEM NUMBER (CLIN) STRUCTURE

BASE PERIOD – January 1, 2021 to December 31, 2021*

CLIN DESCRIPTION TYPE QTY UNIT UNIT PRICE EXTENDED

PRICE

0001 Systems Engineering Support FFP 12 MO

<to be completed at time of award>

<to be completed at time of award> 0002 Sustainment T&M 1 TK

0002A Product Processing Sustainment (NTE) T&M 1 TK

<to be completed at time of award>

<to be completed at time of award>

0002B

Legacy Ground Systems Sustainment, Extended Maintenance, and Special Projects (NTE)

T&M 1 TK $2,681,764 $2,681,764

0003 Other Direct Costs

(NTE) T&M 1 TK $28,910,354 $28,910,354

BASE PERIOD TOTAL

<to be completed at time of award>

OPTION PERIOD 1 – January 1, 2022 to December 31, 2022*

1001 Systems Engineering Support FFP 12 MO

<to be completed at time of award>

<to be completed at time of award> 1002 Sustainment T&M 1 TK

1002A Product Processing Sustainment (NTE) T&M 1 TK

<to be completed at time of award>

<to be completed at time of award> 1002B Legacy Ground Systems T&M 1 TK $3,165,779 $3,165,779

Sustainment, Extended Maintenance, and Special Projects (NTE)

1003 Other Direct Costs

(NTE) T&M 1 TK $27,483,145 $27,483,145

OPTON PERIOD 1 TOTAL

<to be completed at time of award>

OPTION PERIOD 2 – January 1, 2023 to December 31, 2023*

2001 Systems Engineering Support FFP 12 MO

<to be completed at time of award>

<to be completed at time of award> 2002 Sustainment T&M 1 TK

2002A Product Processing Sustainment (NTE) T&M 1 TK

<to be completed at time of award>

<to be completed at time of award>

2002B

Legacy Ground Systems Sustainment, Extended Maintenance, and Special Projects (NTE)

T&M 1 TK $3,260,752 $3,260,752

2003 Other Direct Costs

(NTE) T&M 1 TK $28,669,321 $28,669,321

OPTION PERIOD 2 TOTAL

<to be completed at time of award>

OPTION PERIOD 3 – January 1, 2024 to December 31, 2024*

3001 Systems Engineering Support FFP 12 MO

<to be completed at time of award>

<to be completed at time of award> 3002 Sustainment T&M 1 TK

3002A Product Processing Sustainment (NTE) T&M 1 TK

<to be completed at time of award>

<to be completed at time of award>

3002B

Legacy Ground Systems Sustainment, Extended Maintenance, and Special Projects (NTE)

T&M 1 TK $3,358,575 $3,358,575

3003 Other Direct Costs

(NTE) T&M 1 TK $34,924,739 $34,924,739

OPTION PERIOD 3 TOTAL

<to be completed at time of award>

OPTION PERIOD 4 – January 1, 2025 to December 31, 2025* 4001 Systems Engineering FFP 12 MO <to be <to be

Support completed at time of award> completed at time of award>

4002 Sustainment T&M 1 TK

4002A Product Processing Sustainment (NTE) T&M 1 TK

<to be completed at time of award>

<to be completed at time of award>

4002B

Legacy Ground Systems Sustainment, Extended Maintenance, and Special Projects (NTE)

T&M 1 TK $3,459,332 $3,459,332

4003 Other Direct Costs

(NTE) T&M 1 TK $36,020,695 $36,020,695

OPTION PERIOD 4 TOTAL

<to be completed at time of award>

TASK ORDER 3 TOTAL VALUE

<to be completed at time of award>

*The dates above are anticipated and may be revised if necessary to reflect the actual task order award date.

B.4 CLIN DESCRIPTION

CLIN x001: Systems Engineering Support - FFP CLIN that encompass all general systems engineering support and project management required for hardware and software sustainment as defined in Task Order 3 Performance Work Statement PWS section 3.1 as well as any systems engineering activities related to those sustainment efforts to include but not limited to design, implementation, technical management, operations and maintenance, and ground system obsolescence.

CLIN x002A: Product Processing Sustainment - T&M CLIN for provision of all necessary sustainment and technical refresh requirements necessary for the ESPC system to include data ingest, product generation, product distribution and access (PDA), continuity of operations, infrastructure hardware, software and services as defined in Section 4.1.1 of the Task Order 3

PWS.

CLIN x002B: Legacy Ground Systems Sustainment, Extended Maintenance, and Special Projects - T&M CLIN to provide for sustainment of all legacy systems and execution of large scale sustainment initiatives and or special projects that are not included in Section 4.1.1.

CLIN x003: Other Direct Costs - T&M CLIN to facilitate the purchase of required materials, perform any necessary travel and conduct training for the purposes of sustainment as executed under Task Order 3.

B.5 COMMERCE ACQUISITION REGULATION (CAR) 1352.216-77 CEILING

PRICE (APR 2010)

The ceiling price of this contract is to be completed at time of award for the T&M CLINs only.

The contractor shall not make expenditures nor incur obligations in the performance of this contract which exceed the ceiling price specified herein, except at the contractor's own risk.

(End of Clause)

B.6 NOAA ACQUISITION MANUAL (NAM) 1330-52.232-70 NOAA LIMITATION

OF FUNDS ON TIME AND MATERIALS AND LABOR HOUR CONTRACTS

(MAY 2015)

It is estimated that the total cost to the Government for the performance of this task order shall not exceed the ceiling price of to be completed at time of award for the T&M CLINs only.

Funds in the amount of to be completed at time of award are hereby allotted. The balance of this contract’s estimated ceiling will be allotted upon availability of funds through a unilateral modification(s).

Limitation of Funds on Time-and-Materials and Labor-Hour Contracts (MAY 2015)

(a) The parties estimate that performance of this task order will not cost the Government more than the ceiling amount specified in the contract. The Contractor agrees to use its best efforts to perform the work specified in the Schedule and all obligations under this contract within the ceiling amount.

(b) The Schedule specifies the amount of funds presently available for payment by the Government and allotted to this contract as well as the items covered. The parties contemplate that the Government will allot additional funds incrementally to the task order up to the full estimated cost to the Government specified in the Schedule, provided that funds become available. The Contractor agrees to perform work on the task order up to the point at which the total amount paid and payable by the Government under the contract approximates but does not exceed the total amount actually allotted by the Government to the task order.

(c) The Contractor shall notify the Contracting Officer in writing whenever it has reason to believe that the costs it expects to incur under this contract in the next 60 days, when added to all costs previously incurred, will exceed 85% of the total funded amount so far allotted to the task order by the Government. The notice shall state the additional funds required to continue performance for the period specified in the Schedule.

(d) Except as required by other provisions of this contract, specifically citing and stated to be an exception to this clause –

(1) The Government is not obligated to reimburse the Contractor for costs incurred in excess of the total amount allotted by the Government to this task order; and

(2) The Contractor is not obligated to continue performance under this task order or otherwise incur costs in excess of the amount then allotted to the task order by the Government until the Contracting Officer notifies the contractor in writing that the amount allotted by the Government has been increased and specifies an increased amount, which shall then constitute the total amount allotted by the Government to this task order.

(e) Change orders shall not be considered an authorization to exceed the amount allotted by the Government specified in the Schedule, unless they contain a statement increasing the amount allotted.

(f) Nothing in this language shall affect the right of the Government to terminate this task order.

If this task order is terminated, the Government and the Contractor shall negotiate an equitable distribution of all property produced or purchased under the contract, based upon the share of costs incurred by each.

(End of Contract Language)

(END OF SECTION B)

SECTION C - DESCRIPTION/SPECIFICATIONS/STATEMENT OF WORK

The Government requires the services described in attachment #J-1 – Task Order 3 Performance Work Statement (PWS).

(END OF SECTION C)

SECTION D - PACKAGING AND MARKING

No additional packaging or marking requirements apply to this task order.

(END OF SECTION D)

SECTION E - INSPECTION AND ACCEPTANCE

E.1 CAR 1352.246-70 PLACE OF ACCEPTANCE (APR 2010)

The Contracting Officer or the duly authorized representative will accept supplies and services to be provided under this contract.

The places of acceptance will be the places of performance under section F.3 of this task order.

(END OF SECTION E)

SECTION F - DELIVERIES OR PERFORMANCE

F.1 WORK ASSIGNMENTS

Work Assignments will refine the general requirements of the PWS under section 4.2. As requirements become firm and funding is available for obligation to the task order, the Contracting Officer (CO) or designee will submit a Work Assignment Request (WAR) to the Contractor and request a Work Assignment Response on or before a date certain. The Contractor shall immediately acknowledge receipt of the WAR by providing the date for furnishing the Work Assignment Response or by requesting an alternate date from the CO or designee. The Work Assignment Response shall: 1) provide sufficient detail for the Government to assess the Contractor’s understanding of the WAR and the likelihood of the Contractor successfully performing the WAR, 2) provide a proposed implementation plan and schedule, and 3) detail the price of the WAR by labor category, the quantity of labor hours per labor category, the price of each labor category, and any ODC’s to perform the WAR. Following negotiations, if any, and Government approval of the Work Assignment Response the Work Assignment shall be added to the task order.

F.2 CAR 1352.270-70 PERIOD OF PERFORMANCE (APR 2010)*

(a) The base period of performance of this contract is from January 1, 2021 through December 31, 2021. If an option is exercised, the period of performance shall be extended through the end of that option period.

(b) The option periods that may be exercised are as follows:

Period Start date End date

Option I January 1, 2022 December 31, 2022

Option II January 1, 2023 December 31, 2023

Option III January 1, 2024 December 31, 2024

Option IV January 1, 2025 December 31, 2025

(c) The notice requirements for unilateral exercise of option periods are set out in FAR 52.217-9.

*The dates above are anticipated and may be revised if necessary to reflect the actual task order award date.

F.3 PLACE OF PERFORMANCE

The National Environmental Satellite, Data, and Information Service (NESDIS) Ground Enterprise (NGE) primary work locations for this task order include:

NOAA Satellite Operations Facility (NSOF) 4231 Suitland Road Suitland, MD 20746

Program Office of Satellite Ground Services (OSGS) Goddard Space Flight Center 8800 Greenbelt Road Code 410, Building 6, Room C100 Greenbelt, MD 20771

Office of Satellite Ground Services (OSGS) 1315 East West Highway, SSMC3, 4th Floor Silver Spring, MD 20910

NOAA Center for Weather and Climate Prediction (NCWCP) 5830 University Research Ct.

College Park, MD 20740

NOAA Consolidated Backup Unit (CBU) 1000 Galliher Drive, Suite 1000 Fairmont, WV 26554

NOAA Wallops Command and Data Acquisition Station (WCDAS) US Department of Commerce NOAA Wallops CDA Station 35663 Chincoteague Rd.

Wallops, VA 23337

NOAA Fairbanks Command and Data Acquisition Station (FCDAS) 1300 Eisele Rd.

Fairbanks, Alaska 99712

NOAA Command and Data Acquisition Station (CDAS) 64203 Observatory Lane Utqiagvik, AK 99723

Lockheed Martin Facility 1111 Lockheed Martin Way Sunnyvale, CA 94089

Equipment that is outside of NGE primary work locations are remote places of performance that include, as required

USAF Environmental Satellite Operations Center (ESOC) Schriever Air Force Base 15 Falcon Parkway Colorado Springs, CO, 80912

Remote Ground System (RGS) (and other associated sites in Australia) Dongara, Australia SSC Space Australia Pty Ltd Deport Hill Road, North

RSN 2142

Mingenew, WA 6522

EUMETSAT

Eumetsat Allee 1 D-64295 Darmstadt Germany

NASA’s Goddard Space Flight Center 8800 Greenbelt Rd Greenbelt, MD 20771

F.4 NAM 1330-52.215-70 SCHEDULE OF DELIVERABLES (SEPT 2005)

The following is a schedule of all deliverables, including administrative deliverables, required during the period of performance of this task order: See attachment J-TO3-01 Appendix A, Deliverables. Additional deliverables may be identified under Work Assignments.

(END OF SECTION F)

SECTION G - CONTRACT ADMINISTRATION DATA

G.1 CAR 1352.201-72 TASK ORDER CONTRACTING OFFICER’S

REPRESENTATIVE (COR) (APR 2010)

(a) To be designated at time of award is hereby designated as the Task Order Contracting Officer's Representative (TO COR). The TO COR may be changed at any time by the Government without prior notice to the contractor by a unilateral modification to the contract.

The TO COR is located at:

Address: NOAA Satellite Operations Facility (NSOF) 4231 Suitland Road Suitland, MD 20746

Phone Number:

Email:

(b) The responsibilities and limitations of the TO COR are as follows:

(1) The TO COR is responsible for the technical aspects of the contract and serves as technical liaison with the contractor. The TO COR is also responsible for the final inspection and acceptance of all deliverables and such other responsibilities as may be specified in the contract.

(2) The TO COR is not authorized to make any commitments or otherwise obligate the Government or authorize any changes which affect the contract price, terms or conditions. Any contractor request for changes shall be referred to the Contracting Officer directly or through the TO COR. No such changes shall be made without the express written prior authorization of the Contracting Officer. The Contracting Officer may designate assistant or alternate TO COR(s) to act for the TO COR by naming such assistant/alternate(s) in writing and transmitting a copy of such designation to the contractor.

(3) The TO COR does not have authority to alter the Contractor’s obligations or to change the task order specifications, price, terms, or conditions. If, as a result of technical discussions, it is desirable to modify task order obligations or the specification, changes will be issued in writing and signed by the CO.

G.2 CAR 1352.245-70 GOVERNMENT FURNISHED PROPERTY (APR 2010)

The Government will provide the following item(s) of Government property to the contractor.

The contractor shall be accountable for, and have stewardship of, the property in the performance of this contract. This property shall be used and maintained by the contractor in accordance with provisions of the “Government Property” clause included in this contract.

Item No. Description Quantity Delivery date Property/Tag No.

(if applicable)

The Government may provide access to specialized RF test equipment such as Spectrum Analyzers, Oscilloscopes, Signal Generators, voltmeters etc. on a pre-coordinated case-by-case basis, subject to work-site locational availability, mission priority and cost considerations, for the purposes of sustainment. The Government may also provide pre-coordinated assistance and operation of heavy equipment such as bucket trucks for large scale Antenna Sustainment efforts subject to work-site locational availability, mission priority and cost considerations for the purposes of sustainment.

G.3 NAM 1330-52.242-70 SUBMITTAL OF INVOICES (FEB 2011)

The Contractor shall prepare and submit an invoice to the TO COR for approval, and copy the following individuals as follows:

Contracting Officer: To be filled in at time of award Contract Specialist(s): To be filled in at time of award IDIQ Contracting Officer Representative (COR): To be filled in at time of award

All invoices shall be submitted by the 10th day of the subsequent month.

To constitute a proper invoice, the contractor’s invoice shall be prepared in accordance with, and contain all elements specified in, the paragraph titled, “Contractor’s Invoice,” of the applicable prompt payment provision of the contract (e.g., FAR 52.232-25, Prompt Payment; FAR 52.232-26, Prompt Payment for Fixed-Price Architect Engineer Contracts; or FAR 52.232-27, Prompt Payment for Construction Contracts). For contracts and orders for commercial items and services, paragraph (g) of FAR 52.212-4, titled, “Invoices,” applies. If the invoice does not comply with the applicable prompt payment provision of the contract, the TO COR will return it to the contractor within seven days after the date the designated office received the invoice along with a statement as to the reasons why it is not a proper invoice.

(END OF SECTION G)

SECTION H - SPECIAL CONTRACT REQUIREMENTS

H.1 CAR 1352.237-75 KEY PERSONNEL (APR 2010)

(a) The contractor shall assign to this contract the following key personnel:

(Name - to be completed at time of award) (Lead Systems Engineer)

(b) The contractor shall obtain the consent of the Contracting Officer prior to making Key Personnel substitutions. Replacements for Key Personnel must possess qualifications equal to or exceeding the qualifications of the personnel being replaced, unless an exception is approved by the Contracting Officer.

(c) Requests for changes in Key Personnel shall be submitted to the Contracting Officer at least fifteen (15) working days prior to making any permanent substitutions. The request should contain a detailed explanation of the circumstances necessitating the proposed substitutions, complete resumes for the proposed substitutes, and any additional information requested by the Contracting Officer. The Contracting Officer will notify the Contractor within ten (10) working days after receipt of all required information of the decision on substitutions. The contract will be modified to reflect any approved changes.

(END OF SECTION H)

SECTION I - CONTRACT CLAUSES

I.1 FAR 52.217-8 OPTION TO EXTEND SERVICES (NOV 1999)*

The Government may require continued performance of any services within the limits and at the rates specified in the contract. These rates may be adjusted only as a result of revisions to prevailing labor rates provided by the Secretary of Labor. The option provision may be exercised more than once, but the total extension of performance hereunder shall not exceed six (6) months. The Contracting Officer may exercise the option by written notice to the Contractor before the contract expires.

*Inclusion of FAR clause 52.217-8, Option to Extend Services, in the order is for use by the Government as outlined at FAR 37.111, Extension of Services. The option will be exercised as needed at any time during the life of the order using the rates applicable at the time of exercise.

I.2 FAR 52.217-9 OPTION TO EXTEND THE TERM OF THE CONTRACT

(MAR 2000)

(a) The Government may extend the term of this contract by written notice to the Contractor anytime within the current performance period of the contract; provided that the Government gives the Contractor a preliminary written notice of its intent to extend at least 30 days before the contract expires. The preliminary notice does not commit the Government to an extension.

(b) If the Government exercises this option, the extended contract shall be considered to include this option clause.

(c) The total duration of this contract, including the exercise of any options under this clause, shall not exceed 5 years.

(END OF SECTION I)

SECTION J - ATTACHMENTS (continues on next page)

Attachment J-TO3-01 Task Order 3 Performance Work Statement

(END OF SECTION J)

Attachment J-TO3-01

National Environmental Satellite, Data, and Information Service (NESDIS)

Office of Satellite and Product Operations (OSPO) and

Office of Satellite Ground Services (OSGS)

Sustainment Task Order 3

Performance Work Statement (PWS)

March 25, 2020

Source Selection Information – See FAR 2.101 and 3.104

OPERATIONS, MAINTENANCE, AND SUSTAINMENT

TASK ORDER 3 PWS - SUSTAINMENT SUPPORT

Table of Contents

1.0 Overview 4

2.0 Scope 4

2.1 Place of Performance 6

2.2 References 6

3.0 General Requirements 7

3.1 General Sustainment Requirements 7

3.1.1 System Engineering Support 11

3.1.1.1 Antenna and Radio Frequency Equipment Sustainment 13

3.1.1.2 Program Management Support 14

3.1.1.2.1 Contract Transition 15

3.1.2 Technology Sustainment Support 15

3.1.2.1 Software Sustainment Solutions 16

3.1.2.2 System Integration, Installation and Test of Sustainment Solutions 18

3.1.2.3 Hardware Sustainment Solutions 19

4.0 Ground Systems Requirements 20

4.1 Product Processing Sustainment 21

4.1.1 Environmental Satellite Processing Center (ESPC) 21

4.1.1.1 ESPC Product Generation 21

4.1.1.2 ESPC Product Distribution and Access 22

4.1.1.3 ESPC Continuity of Operations 23

4.1.1.4 ESPC Infrastructure Services 23

4.1.1.5 ESPC Supplementary Services 23

4.1.2 ESPC Performance Requirements and/or Performance Standards 24

4.1.3 Product Transition to the Cloud 24

4.2 Legacy Ground System Extended Maintenance 25

4.2.1 Geostationary Satellite Series NOP (GOES N/O/P) Ground System 25

4.2.2 Polar-Orbiting Operational Environmental Satellite (POES) Ground System 25

4.2.3 NOAA Jason-3 Ground System (NJGS) 26

4.2.4 Geostationary Satellite Series Indian Ocean (GOES IO) Ground System 26

4.2.5 Deep Space Climate Observatory (DSCOVR) Ground System 27

4.2.6 Mission Support Local Area Network (LAN) 27

4.2.7 Data Collection System (DCS) Ground System 27

4.2.8 Search and Rescue Satellite Aided Tracking (SARSAT) 28

4.2.9 Antennas and Radio Frequency Equipment 28

4.2.9.1 Antennas 28

4.2.9.2 Radio Frequency Equipment 29

4.2.10 IT Security Sustainment 29

4.2.10.1 IT Security Other Direct Costs 30

5.0 Training 30

6.0 Performance Requirements Summary 31

Appendix A. Deliverables 34

Appendix B. Release Backlog and MoSCow Process 37

Appendix C. Antenna Sustainment Matrix 39

Appendix D. Acronym Listing 41

1.0 Overview

Task Order 3 details Contractor implementation of Sustainment Activities per Indefinite Delivery, Indefinite Quantity (IDIQ) Performance Work Statement (PWS) sections 1.4.6 (Sustainment Tier 3b), 1.4.7 (Integration and Test), 3.1.3 (Contract Transition), 3.4 (Sustainment) and 3.5 (Information Cyber Security and Support) as well as more specific sustainment activities for the systems contained herein. This sustainment task order covers the managed planning, transition/migration, and implementation activities by the Contractor from an incumbent contractor. This Sustainment task order supports:

● Technology refresh (upgrades) to designated legacy ground systems and subsystems

● Technology refresh (upgrades) of legacy infrastructure (e.g. operational tools) applicable to the legacy ground systems and subsystems

2.0 Scope

This sustainment task order addresses scope for sustainment activities and associated deliverables. Sustainment activities include pre-planned activities to develop, modernize, or enhance the applicable legacy ground systems and subsystems. Sustainment efforts provide benefits to extend system life, reduce life cycle costs (or provide the best return on the satellite investment), leverage technology advancements, and improve the capability, reliability and robustness to meet program life requirements. The Contractor should demonstrate an ongoing commitment to innovative sustainment solutions, where applicable, that promote NESDIS enterprise architectural goals and streamline services, while minimizing associated costs and risks.

Sustainment activities for this task order include:

● Provide project management resources to effectively manage, coordinate, and implement all sustainment activities and provide regular reporting of technical, schedule, and financial status to the Government through various means including meetings, written correspondence, and via a list of deliverables.

● Identify legacy ground system and subsystems items for sustainment support/upgrade.

● Prepare and document a plan to develop, integrate, test and implement all sustainment functional capability (hardware and software), or new sub-component(s) of existing systems following rigorous documented procedures.

● Develop detailed cost estimates for all elements of the identified sustainment solutions.

● Perform requirements analysis and design (as required), and conduct the proper reviews for all sustainment solutions (e.g. Preliminary Design Review (PDR)/ Critical Design Review (CDR), action items, etc.) following the review process

● Procure all hardware equipment and software to implement the sustainment solutions.

● Deliver software compliant with approved contractor standards and NOAA/NESDIS standards.

● In concert with the Government, perform all integration and testing and modify and/or port existing software to new hardware platforms that interface with existing operational systems.

● Conduct all required software reviews for sustainment solutions including requirements review, interfaces, software code, testing for planned software release and capability verification (factory acceptance and site acceptance testing, pre-ship review, as required) and (if any) fixes to ensure all the capabilities function as intended.

● Support all sustainment planning, integration and test activities to ensure the requirements, configuration, test, and verification of all capabilities are approved for implementation.

● Provide all training for the sustainment solutions implemented under the task order.

● Conduct product transition sustainment support on ground system components that have migrated to the cloud environment.

Table 2-1 below shows the assigned ground systems supported under Task Order 3 and contained within the body of this task order. Individual Work Assignments will be issued to refine the Statement of Work as specific tasks are identified and funding is provided for the systems under section 4.2 of this PWS.

Most legacy systems detailed in this task order have received a technology refresh and require minimal sustainment support. Table 4.0 details technology refresh schedules for each of the legacy ground systems supported by this task order. However, the Contractor is expected to develop an inventory as part of the Sustainment Plan which contains details of specific ground system assets to be refreshed, and system hardware components and software within one (1) year of obsolescence.

Table 2.0-1 – Legacy Ground Systems & Systems

Ground Systems Acronym FISMA Boundary

Environmental Satellite Processing Center ESPC NOAA 5045

Geostationary Operational Environmental Satellites N/O/P Ground System

GOES NOP NOAA 5003

Polar-orbiting Operational Environmental Satellite Ground System

POES NOAA 5026

NOAA JASON-3 Ground System NJGS NOAA 5046

GOES Indian Ocean GOES IO NOAA 5003 (Currently

GOES N/O/P)

Deep Space Climate Observatory Ground System DSCOVR NOAA 5003 (Currently

GOES N/O/P)

Mission Support Local Area Network (LAN) MSL NOAA 5044

Data Collection System DCS NOAA 5004

Search and Rescue Satellite Aided Tracking SARSAT NOAA 5023

Individual system inventories, drawings, descriptions and interfaces are available in the OMS Acquisition Document Library.

Appendix C, Sustainment Antenna Matrix, details what antennas need to be sustained by legacy missions to support the ground systems noted in Table 4.0.

2.1 Place of Performance

The National Environmental Satellite, Data, and Information Service (NESDIS) Ground Enterprise (NGE) primary work locations for this task order include:

● NOAA Satellite Operations Facility (NSOF) located in Suitland, MD

● OSGS Program Offices located in Greenbelt, MD and Silver Spring, MD

● NOAA Center for Weather and Climate Prediction (NCWCP) located in College Park, MD

● The NESDIS Consolidated Backup Unit (CBU) located in Fairmont, WV

● NESDIS Command and Data Acquisition (CDA) Stations located in Wallops, VA

Fairbanks and Utqiagvik, AK

● Lockheed Martin Facility located in Sunnyvale, CA

Equipment that is outside of NGE primary work locations are remote places of performance that include, as required:

● USAF Environmental Satellite Operations Center (ESOC) located at Schriever Air Force Base, Colorado Springs, CO

● Remote Ground System (RGS) located at Dongara, AUS, and other associated sites in Australia

● Equipment located at European Organisation for the Exploitation of Meteorological Satellites (EUMETSAT), Darmstadt, Germany

● NASA’s Goddard Space Flight Center located in Greenbelt, MD

2.2 References

The most current edition of the following reference documents are included in the OMS Acquisition Library and apply to this task order:

● OSPO System Descriptions

● OSPO System Inventories

● OSGS Change and Configuration Management Process

● OSGS Systems Engineering Process Document, OSGS 5820.01A October 3, 2016

Version 0.5

● Satellite Products and Services Review Board Process

● OSPO Configuration Management Plan

● Environmental Satellite Processing and Distribution System (ESPDS) Development

Transition to Operations (T2O) Plan Version 1.0 August 2019

● NESDIS Ground Enterprise (NGE) Technical Architecture (TA) User’s Guide, Version

2.0, 03 April 2019

● Environmental Satellite Processing and Distribution System (ESPDS) Development, Enterprise System Requirements Document (ESRD), Version 2.3, OSGS-ESPDS-ESRD-R13

3.0 General Requirements

Section 3.0 applies to all sustainment areas of support and encompasses the following general sustainment requirements.

3.1 General Sustainment Requirements

PWS-TO3-GS01: The Contractor shall provide a detailed Sustainment Plan where an initial draft is submitted with the proposal response and a baseline of the individual plans comprising it shall be delivered within 120 days after contract award. The Contractor shall provide quarterly updates to the individual deliverables that comprise the Sustainment Plan.

The Sustainment Plan shall contain the following deliverables detailed below:

● Sustainment Project Plan (PWS-TO3-GS02)

● Sustainment Stakeholder Contact List (PWS-TO3-GS05)

● Integrated Sustainment Schedule (PWS-TO3-GS06)

● Sustainment Inventory Baseline (PWS-TO3-GS07)

● Software Sustainment Plan (PWS-T03-SS01)

● Hardware Sustainment Plan (PWS-TO3-HW01)

● Antenna Sustainment Plan (PWS-TO3-SER01)

● Extended Maintenance Plan (PWS-TO3-GS19)

● Sustainment Requirements Baseline (PWS-TO3-SE02)

PWS-TO3-GS02: The Contractor shall document and deliver a detailed Sustainment Project Plan [D-TO3-001] that contains a project plan for each of the legacy ground systems for Government approval. This plan shall include all items for sustainment, proposed hardware/software sustainment solution by subsystem and location, tasks required to implement, and task schedule. Implementation tasks for the Sustainment Project Plan shall include the following:

● Complete an initial draft submitted with the proposal response, and a final document delivered within 120 days after contract award as part of the Sustainment Plan.

● Hardware/firmware sustainment solution (or consolidation approach).

● Approach for all software modifications and migration of all code (commercial off the shelf (COTS) and custom code, as applicable).

● List of documentation impacted (e.g. requirements documentation, support or license agreements, design documentation, testing documentation, updated system baseline documents, or configuration documents, etc.), generated or modified for configuration management purposes.

● Milestones planned for sustainment activities (key reviews, technical reviews supporting code, requirements verification, transition to operations, etc.) as detailed in the Integrated Sustainment Schedule (ISS).

● Testing approach applicable for each sustainment solution.

● Evaluation of proposed sustainment activities covering planned term after sustainment solutions are implemented (support agreement terms for hardware maintenance and software license).

● Travel planned to support sustainment activities.

PWS-TO3-GS03: The Contractor shall develop and deliver an ESPC Sustainment Phase-In Transition Plan [D-TO3-002] as an initial draft submitted with the proposal Sustainment Plan and the final plan shall be delivered within 60 days of contract award. ESPC transition shall be completed within 120 calendar days after contract award. The ESPC Sustainment Phase-In Transition Plan shall address, but not be limited to, the following:

● Sustainment Concept

● Sustainment Performance Requirements

● Sustainment Acquisition Strategy

● Sustainment Design Characteristics (e.g. including ground system and design specifications)

● List by ground system of hardware, software, firmware ground support elements and sustainment needs

● Integrated Sustainment Schedule (ESPC section of the ISS)

● List of high-risk areas that could impact system sustainment

● Special interest items

PWS-TO3-GS04: The Contractor shall present an ESPC Sustainment Phase-In Transition Plan Status Report [D-TO3-003] monthly to the Government PMO at the Sustainment Monthly Status Meeting.

PWS-TO3-GS05: The Contractor shall interface with stakeholder groups within NOAA-NESDIS to determine sustainment needs for diverse legacy ground systems. Government point of contacts may include international partners. The Contractor shall establish a Sustainment Stakeholder Contact List [D-TO3-004] as part of the Sustainment Plan where an initial draft is submitted with the proposal response in the Sustainment Plan, and a final delivered within 120 days after contract award.

PWS-TO3-GS06: The Contractor shall create and maintain a five year Integrated Sustainment Schedule (ISS) [D-TO3-005] for planned work and applied skilled resources where an initial draft is submitted with the proposal response and a final delivered within 120 days after contract award. The ISS is a separate deliverable from the IDIQ PWS Integrated Master Schedule (IMS) but critical sustainment milestones from the ISS shall be integrated into the IDIQ PWS IMS.

Factors to be considered for ISS that impact system availability include: critical weather days, launch and post-launch checkout, IT-related “hard and soft” system freezes and COOP exercises.

The ISS shall encompass the five year period of performance for Task Order 3. Sustainment milestones shall include (but not be limited to) contract deliverables, engineering assessment dates, sustainment solution development and implementation key dates, technology refresh dates, license and maintenance agreement renewals, software releases, testing dates or periods, key technical review dates (e.g. pre-ship, factory acceptance, site acceptance, Operational Readiness Review (ORR)’s etc.).

The Contractor shall provide one (1) sustainment schedule per month to the Government Project Manager (PM) and Contracting Officer’s Representative (COR), or as requested. Critical milestone dates should reflect key deliverables, key decision points, system readiness or availability. All milestones having external dependencies shall reflect a readiness date relative to the actual completion of the external dependency.

PWS-TO3-GS07: The Contractor shall conduct a Sustainment Inventory Baseline [D-TO3-006] of sustainment assets for each of the ground systems detailed in Table 2-1. This information shall be documented in the Sustainment Plan where an initial draft is submitted with the proposal response and a final delivered within 120 days after contract award. The Contractor shall document the schedule and status of the technology refresh for each of the hardware, software and firmware components of the ground systems to the end of the sustainment task order.

PWS-TO3-GS08: The Contractor shall prepare and deliver documentation and services listed in Appendix A. Deliverables List for Task Order 3, as scheduled.

PWS-TO3-GS09: The Contractor shall plan and execute sustainment transition activities per Section 3.1.3 of the OMS IDIQ PWS and Section 4.0 (Contract Transition) of Task Order 1.

PWS-TO3-GS10: The Contractor shall coordinate migration of sustainment requirements for ground systems with existing contracts.

PWS-TO3-GS011: The Contractor shall plan sustainment activities for legacy ground systems as well as subsystems that support joint international partnership agreements processing legacy data. Beyond the end of the POES mission, there are several subsystems that may need to be sustained supporting exchanges of equipment and global data based on joint international partnerships agreements. These include the Initial Joint Polar-orbiting satellite system (IJPS), and Satellite Operations Management Subsystem (SOMS) supporting SARSAT.

PWS-TO3-GS12: The Contractor shall provide sustainment and sustainment planning of ground station antennas and support antenna equipment at the primary and remote work locations detailed in Section 2.1 of this task order.

PWS-TO3-GS13: The Contractor shall plan for and sustain software as needed at all primary and remote locations identified in Section 2.1 of this task order.

PWS-TO3-GS14: The Contractor shall plan for and sustain hardware as needed at all primary and remote locations identified in Section 2.1 of this task order.

PWS-TO3-GS15: The Contractor shall coordinate with Government facility owners using the OSGS Change and Configuration Management Process before implementation of new ground system hardware, software or firmware, networks, antennas and RF equipment.

PWS-TO3-GS16: The Contractor shall provide support for the sustainment of continuity of operations (COOP) assets as detailed in Section 4.1.1.3 of this task order.

PWS-TO3-GS17: The Contractor shall meet or exceed existing Ground System performance standards and requirements for all sustainment activities conducted under Task Order 3.

PWS-TO3-GS18: The contractor shall identify, plan for and execute a refresh of each asset itemized in the Sustainment Inventory Baseline as detailed in PWS-T03-GS05, in accordance with the refresh timeline as established in the Sustainment Plan.

PWS-TO3-GS19: The Contractor shall develop and deliver a legacy ground system Extended Maintenance Plan [D-TO3-007] where an initial draft is submitted with the proposal response and a final delivered within 120 days after contract award for Government approval for each legacy ground system other than ESPC needing sustainment.

PWS-TO3-GS20: The Contractor shall not interfere with or compromise system operations while performing sustainment activities.

PWS-TO3-GS21: The Contractor shall be compliant with IT security requirements and follow configuration management (CM) practices to sustain building out any additions with the mandated security controls in place including, but not limited to hardening the system to required standards, applying anti-malware, closing unused ports, and applying the principles of least access.

PWS-TO3-GS22: The Contractor shall obtain approval for changes and implementation through an approved NESDIS CM process. Legacy ground systems shall be scanned for vulnerabilities and corrected prior to connection to an operational network. Input to required IT security documentation, such as changes to any security documentation, shall be provided by the Contractor. If the change results in a recertification of the system, then the Contractor shall provide supporting documentation.

PWS-TO3-GS23: The Contractor shall provide a weekly and monthly sustainment status report and include the following for sustainment related activities:

● Sustainment Weekly Status Report [D-TO3-008] describes activities and accomplishments, planned activities, technical issues, risk register, sustainment integrated schedule, resource planning and action items.

● Sustainment Monthly Status Report [D-TO3-009] shall provide one report per month that is an aggregate of the weekly reports to provide management level review of status and trending of near term activities, issues, and risks. The monthly report shall also contain project plan schedule, work performed, status of schedule (indicating completion percentage for each item), sustainment activities status (estimates, percent complete broken out by function level modules/components), detailed financial data, risks (changes/updates to the risk registers, and updated milestones), staffing levels, performance metrics, status of IT security compliance, action items, and issues for NOAA attention. All milestone dates should reflect deliverables and key decision points.

● The Contractor shall conduct monthly and weekly sustainment status report meetings.

3.1.1 System Engineering Support

The Contractor shall implement disciplined, repeatable System Engineering (SE) processes to ensure that sustainment projects remain compliant within budget, schedule, performance requirements and/or performance standards. Contractor processes shall employ a methodical, multi-disciplinary approach for the design, implementation, technical management, operations and maintenance, and retirement of a ground system. SE processes shall also be applied to antenna and radio frequency (RF) equipment supporting ground systems. The Contractor shall adhere to the following reference documents for SE support:

● OSGS Systems Engineering Process Document, OSGS 5820.01A October 3, 2016 Version 0.5

● OSGS Change and Configuration Management Process

● Satellite Products and Services Review Board Process

● NESDIS Ground Enterprise (NGE) Technical Architecture (TA) User’s Guide, Version 2.0, 03 April 2019

PWS-TO3-SE01: The Contractor shall ensure that sustainment projects remain within their commitments and constraints in terms of budget, schedule, technical scope and quality in accordance with NESDIS procedural requirements per OSGS Systems Engineering Process Document, OSGS 5820.01A October 3, 2016 Version 0.5.

PWS-TO3-SE02: The Contractor shall provide and maintain requirements management process and related documentation. A Sustainment Requirements Baseline [D-TO3-010] shall be delivered as an initial draft submitted with the proposal response and a final delivered within 120 days after contract award. The Sustainment Requirements Baseline shall include performance requirements established and maintained throughout the contract period of performance. This baseline shall contain performance requirements and/or performance standard, security requirements, and facilities requirements for each ground system detailed in the scope of this task order.

PWS-TO3-SE03: The contractor shall provide an enterprise level System Engineering Management Plan (SEMP) [D-TO3-011], and an initial tailored SEMP to the OMS contract addressing sustainment activities, with the proposal. A final tailored SEMP to OMS shall address sustainment processes covering operations, integration and test of hardware and software items, approved change requests, and testing (including regression, functional, stress, and system and end-to-end testing), and shall be delivered within 60 days after contract award.

PWS-TO3-SE04: The Contractor shall provide a Sustainment Life-Cycle Cost Prediction Report [D-TO3-012] for sustainment ground systems to be delivered within 120 days after award. The Contractor shall support OSGS in supplying data and artifacts when requested.

PWS-TO3-SE05: The Contractor shall identify ground system components that may have become obsolete to reduce ongoing costs, and/or other opportunities to reduce the operational cost. These items shall be coordinated with and approved by the Government.

PWS-TO3-SE06: The Contractor shall assist the Government with the support of interface control documents (ICD) and provide ICD updates and/or modification information [D-TO3-013] within 45 days from the implementation of sustainment capabilities. At a minimum, each ICD shall define:

● Interface mechanisms

● Network connectivity

● Protocols, error recovery, and security

● Any applicable file naming conventions

● Transaction content and formats

● Confirmation and reconciliation reporting

PWS-TO3-SE07: The Contractor shall provide artifacts that support engineering assessment (EA) and cost estimation, if requested. EAs identified and approved by the COR shall include details related to system performance analysis, capacity planning, and related cost over the performance period. Deliverables from engineering assessments may result in technical direction letters or contract modifications depending on the scope and magnitude of the request.

PWS-TO3-SE08: The Contractor shall develop work requests and configuration change requests for sustainment hardware solutions for primary and remote work locations detailed in Section 2.1 in this task order.

3.1.1.1 Antenna and Radio Frequency Equipment Sustainment

The Sustainment Plan shall include engineering sustainment processes specific to antennas and radio frequency equipment for ground stations.

PWS-TO3-SER01: The Contractor shall deliver an Antenna Sustainment Plan [D-TO3-014] as an initial draft in the Sustainment Plan submitted with the proposal response and a final delivered within 120 days after contract award. The Antenna Sustainment plan will provide all prioritized support for engineering expertise, labor, materials, documentation services, and calibration required for the installation of new or replacement equipment, modification, major repair, and/or overhaul of existing equipment, alteration and construction to accomplish the specified technical refresh sustainment objectives.

PWS-TO3-SER02: The Contractor shall conduct antenna design, RF link analysis, system architecture revision activities, including detailed block diagrams, interface specifications, cabling diagrams, component recommendations, and obtaining vendor pricing necessary to support sustainment requirements.

PWS-TO3-SER03: The Contractor shall perform analysis and assessment of all RF Ground System network infrastructure, provide network optimization recommendations, and proposed solutions for implementation that improve network data routing, data transfer efficiency, data integrity and delivery assurance via NOAA N-Wave-to-SOCC, ESPC and NOAA data centers (i.e., data compression, network accelerator, data transfer assurance algorithm or protocol etc.).

PWS-TO3-SER04: The Contractor shall support the government by performing trade studies, technical feasibility of proposed solutions based on reliability and past performance of similar development tasks and/or delivered products. Additional tasks may be assigned as new requirements are defined and funded.

PWS-TO3-SER05: The Contractor shall perform RF analysis and feasibility studies as required by the Government necessary to define upgrade requirements for antennas supporting future missions, such as Space Weather Follow-On mission (SWFO) and Metop Second Generation.

PWS-TO3-SER06: The Government may identify antenna assets for removal predicated on mission EOL, antenna utilization, study findings, obsolescence or other relevant factors.

PWS-TO3-SER07: The Contractor shall perform risks analysis and mitigation planning on antenna subsystems.

PWS-TO3-SER08: The Contractor shall obtain all approval in accordance with local, state, federal, and international laws and regulations, including those affecting local labor mandates, any tariffs imposed on materials and labor. The Contractor shall deliver regulatory reports to include references, regulations and approval.

PWS-TO3-SER09: The Contractor shall identify, prepare, and obtain permission from the appropriate regulatory bodies for any required on-site construction permits in fulfillment of sustainment requirements.

PWS-TO3-SER10: All RF sustainment equipment installations must comply with applicable international, national, state, and local codes and ordinances. The Contractor shall advise the Government, on a site-by-site basis, of the specific codes to which compliance is proposed and must be responsible for obtaining all required approval from facilities and responsible Government organizations. The Contractor shall take all necessary actions to ensure compliance and approval. This includes obtaining and maintaining any National Telecommunication and Information Administration (NTIA)/Federal Communication Commission (FCC), or other governmental, or international authorizations for the operation of any communications network installed to support a sustainment solution.

3.1.1.2 Program Management Support

Program Management for Task Order 3 is specified under Task Order 1, Section 3.1 Program Management. In addition, the following requirements shall apply to Task Order 3 for Sustainment.

PWS-TO3-PM01: The Contractor shall ensure that sustainment projects comply within the Government constraints in terms of cost, schedule and technical scope.

PWS-TO3-PM02: The contractor shall follow their Quality Assurance Plan under Task Order 1 (D-TO1-015) and Quality Assurance Standard Operating Procedures (SOP) (D-TO3-016) when performing sustainment activities detailed in this task order.

PWS-TO3-PM03: The Contractor shall manage all sustainment activities to ensure work is completed in a timely manner. This includes documenting all work performed, staff management communications (e.g., ensuring correct skill mix assignments, correct understanding of risks, etc.) per the deliverables in Appendix A.

PWS-TO3-PM04: Achieving the desired goals for the contract will require joint coordination between the Contractor and Government team. The Government will provide a set of priorities, as part of the OMS transition, which the Contractor shall use to establish a Release Backlog [D-TO3-015] and…