Attachment F - Prior Experience Form.docx
DOCX document 28 KB Posted
- Attached to
- DHS-wide Uniforms III Contract
- Solicitation number
- 70B01C26R00000004
About this file
Attachment F is a Prior Experience Form designed for a DHS-wide Uniforms III contract, which requires detailed documentation of a contractor's previous uniform and related service capabilities. The form comprehensively evaluates a vendor's past performance across 21 specific criteria, including prime contractor status, uniform production, customer support, web-based ordering systems, international shipping, quality control processes, and environmental sustainability practices.
Key evaluation areas include verifying the contractor's ability to provide uniforms and related equipment, manage made-to-measure and female-specific clothing, handle urgent/disaster-related orders, maintain customer support call centers, operate web-based ordering systems with discrete account management, provide electronic invoicing, and demonstrate processes for securing government-furnished equipment and tracking customer satisfaction. The form specifically notes that prior experience must be within 5 years of the proposal due date to be considered valid, and requires contractors to provide detailed quantitative information about their previous uniform service contracts.
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Text version
Attachment F Prior Experience Form (2020-2025)
Program or Task Order Title
| Task Order Technical Point of Contact |
| Name |
Title
Organization
Address
Tel.
Fax
| Period of Performance |
| Project Start Date |
Original Completion Date
Estimated/Actual Completion Date
Explanation of Delay if Applicable
| Contract Value |
| Original Value |
Current Value
Estimated/Actual Completion Date
Explanation of Cost Growth
| Small Business Subcontracting |
| Levels achieved against subcontracting plan goals (if applicable) and a percentage of contract value |
Note: Prior Experience must be recent (within 5 years of due date for proposals) in order to be considered.
| Attachment F |
| Prior Experience Form (2020-2025) - Continued |
Company Name:
Referenced Contract:
Instructions: Offerors will complete the following worksheet for each contract provided as a reference.
| Item |
| Description |
| Yes/No |
| Quantity |
| 1 |
| Did you serve as the prime contractor (rather than a sub-contractor) for the referenced effort? |
| 2 |
| If you served as the prime, did you work with sub- contractors? If so, how many? |
| 3 |
| What were the total contract dollar value and the term of the contract, including all option periods? |
$ Years
Did you provide uniforms and related equipment for an organization? How many individuals/accounts did you support? How many items were provided per year?
# of Accts # of Items
| 5 |
| Did you provide on-site services; such as measuring, fitting, issuing and maintaining inventory? |
Did you provide made-to-measure orders by producing or purchasing garments with unique sizing requirements?
| 7 |
| Did you provide female uniforms by producing or purchasing items specifically for female clothing? |
Did you provide urgent orders in response to a disaster or some other situation that required a large number of uniform items to be provided within a short period of time? How large an order was filled? How quickly was it delivered?
# of Items Delivery Time
Did you provide customer support call center to take orders, process returns, resolve problems or complaints, assist with fitting, and provide general information with a call wait times at 5 minutes or less? How many calls did you service within 24 hours?
# of Calls
Did you provide a Web-Based Ordering System (WBOS) for the purposes of online catalog, ordering, customer service, and data reporting?
| Attachment F |
| Prior Experience Form (2020-2025) - Continued |
| Item |
| Description |
| Yes/No |
| Quantity |
If you provided a WBOS, did you provide discrete account numbers without using personally identifiable information? How many individual accounts did you maintain?
# of Accts
If you provided a WBOS, did you provide data tracking and reporting that was searchable for information in real time (e.g., average delivery times, most frequently bought items, percentage of on time deliveries, and history of individual accounts)?
| 13 |
| Did you provide payment and electronic invoicing? |
| 14 |
| Did you ship to locations outside of the continental United States? |
Did you have a process for securing Government- furnished information and equipment, uniforms, patches and patches throughout the supply chain process and the WBOS and online accounts?
| 16 |
| Did you have a process for monitoring customer satisfaction and outreach? |
Did you have a process for reducing the impact of the acquisition on the environment (e.g., reducing the carbon footprint, greater utilization of green products including washable versus dry-cleaned fabrics, energy efficiencies and recycling)?
| 18 |
| How much time did you allow for customers to return items? |
| 19 |
| Did you work with AbilityOne or UNICOR? |
| 20 |
| Did you supply near real time data and data access to the organization you served? |
| 21 |
| Did you have a robust quality control process? |
File details come from the government source that posted it. Updated .