Attachment E - Reference Questionnaire 99SWC-S839~1.doc
DOC document 385 KB Posted
- Attached to
- Auction Services
- Solicitation number
- 99SWC-S1295
- Issued by
- Clark County, Nevada
About this file
This document is a Reference Questionnaire for a Request for Proposal (RFP) issued by the State of Nevada Purchasing Division for Auction Services. The RFP is seeking proposals from vendors to provide auction services for statewide agency use. The Reference Questionnaire is to be completed by a business reference for the proposing vendor. It requests information on the vendor's knowledge, expertise, flexibility, customer service, ability to meet schedules and deliverables, and overall performance. The completed questionnaire must be submitted directly to the State of Nevada Purchasing Division by September 29, 2020.
The Auction Services contract opportunity covers the State of Nevada, including the jurisdictions of Carson City. The contract term is not specified. The Reference Questionnaire does not provide details on pricing, set-asides, incumbent vendors, funding sources, or other commercial terms. It focuses exclusively on obtaining feedback from the vendor's references regarding their past performance and ability to meet the State's requirements.
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Other files
| File | Type | Posted |
|---|---|---|
| Attachment A - Confidentiality and Cert. of Indemnification.pdf | ||
| Attachment C - Standard Form Contract.pdf | ||
| Attachment B - Vendor Certification.pdf | ||
| Quote Instructions.pdf | ||
| Attachment D - INSURANCE REQUIREMENTS.docx | DOCX document | |
| RFP 99SWC-S1295 Auction Services.docx | DOCX document | |
| LetterOfIntent S1295.pdf | ||
| Attachment F - Cost~1.docx | DOCX document |
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Text version
State of Nevada
Steve Sisolak
Department of Administration
Governor
Purchasing Division
Peter Long
Interim Director
515 E. Musser Street, Suite 300
Carson City, NV 89701
Kevin D. Doty
Acting Administrator
BUSINESS REFERENCE’S RESPONSE TO REFERENCE QUESTIONNAIRE FOR
STATE OF NEVADA REQUEST FOR PROPOSAL (RFP) 99SWC-S1295
AUCTION SERVICES
PART A – TO BE COMPLETED BY PROPOSING VENDOR – Please type or print
Name of Company Submitting Proposal:
PART B – IF APPLICABLE, NAME OF COMPANY ACTING AS SUBCONTRACTOR
FOR VENDOR IDENTIFIED IN PART A – Please type or print
Name of Subcontractor:
PART C – BUSINESS REFERENCE INSTRUCTIONS
| 1. |
| This Reference Questionnaire is being submitted to your organization for completion as a business reference for the company listed in Part A or Part B, above. |
| 2. |
| Business reference is requested to submit the completed Reference Questionnaire via email or facsimile to: |
State of Nevada, Purchasing Division
Subject:
RFP 99SWC-S1295
Attention:
Purchasing Division
Email:
rvradenburg@admin.nv.gov
Fax:
775-684-0188
Please reference the RFP number in the subject line of the email or on the fax.
| 3. |
| The completed Reference Questionnaire MUST be received no later than 4:30 PM PT 9/29/2020 |
| 4. |
| Do NOT return the Reference Questionnaire to the Proposer (Vendor). |
| 5. |
| In addition to the Reference Questionnaire, the State may contact references by phone for further clarification, if necessary. |
| 6. |
| Questions regarding the Reference Questionnaire or process should be directed to the individual identified on the RFP cover page. |
| 7. |
| When contacting the State, please be sure to include the RFP number listed at the top of this page. |
| 8. |
| We request all questions be answered. If an answer is not known please answer as “U/K”. If the question is not applicable please answer as “N/A”. |
| 9. |
| If you need additional space to answer a question or provide a comment, please attach additional pages. If attaching additional pages, please place your company/organization name on each page and reference the RFP # noted at the top of this page. |
PART D – COMPANY PROVIDING REFERENCE – Please type or print
CONFIDENTIAL INFORMATION WHEN COMPLETED
Company Providing Reference:
Contact Name:
Title:
Contact Telephone:
Contact Email Address:
RATING SCALE:
Where a rating is requested and using the Rating Scale provided below, rate the following questions by noting the appropriate number for each item. Please provide any additional comments you feel would be helpful to the State regarding this contractor.
| Category |
| Rating |
| Poor or Inadequate Performance |
| 0 |
| Below Average Performance |
| 1 – 3 |
| Average Performance |
| 4 – 6 |
| Above Average Performance |
| 7 – 9 |
| Excellent Performance |
| 10 |
PART E – QUESTIONS:
1. In what capacity have you worked with this vendor in the past?
| 2. Rate the firm’s knowledge and expertise. |
| RATING: |
Comments:
| 3. Rate the vendor’s flexibility relative to changes in the project scope and timelines. |
| RATING: |
Comments:
| 4. Rate your level of satisfaction with hard copy materials produced by the vendor. |
| RATING: |
Comments:
| 5. Rate the dynamics/interaction between the vendor and your staff. |
| RATING: |
Comments:
| 6. Rate your satisfaction with the products developed by the vendor. |
| RATING: |
Comments:
| 7. Rate how well the agreed upon, planned schedule was consistently met and deliverables provided on time. (This pertains to delays under the control of the vendor.) |
| RATING: |
Comments:
| 8. Rate the overall customer service and timeliness in responding to customer service inquiries, issues and resolutions. |
| RATING: |
Comments:
| 9. Rate the knowledge of the vendor’s assigned staff and their ability to accomplish duties as contracted. |
| RATING: |
Comments:
| 10. Rate the accuracy and timeliness of the vendor’s billing and/or invoices. |
| RATING: |
Comments:
| 11. Rate the vendor’s ability to quickly and thoroughly resolve a problem related to the services provided. |
| RATING: |
Comments:
| 12. Rate the vendor’s flexibility in meeting business requirements. |
| RATING: |
Comments:
| 13. Rate the likelihood of your company/organization recommending this vendor to others in the future. |
| RATING: |
Comments:
14. With which aspect(s) of this vendor’s services are you most satisfied?
Comments:
15. With which aspect(s) of this vendor’s services are you least satisfied?
Comments:
16. Would you recommend this vendor to your organization again?
Comments:
PART F – GENERAL INFORMATION:
1. During what time period did the vendor provide these services for your organization?
Month/Year:
| TO: |
| Month/Year: |
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