Attachment_E_-_Process_Flows-To_Be.pptx
PPTX presentation 113 KB Posted
- Solicitation number
- 0000034655
- Issued by
- California
About this file
This file is a PowerPoint presentation detailing process workflows for the California Public Utilities Commission (CPUC) involving multiple subprograms and administrative processes. The document outlines detailed workflows for network resiliency plans, service quality reports, tariff management, provider outages, site visits, and various reporting requirements including ETC Biennial Reports and Eligibility Tracking. The workflows encompass multiple key steps such as file submissions, data validation, grace period management, protest processes, integrations, data analysis, report generation, site visit scheduling, and notifications across different system interfaces including CDP Database, TQS/MSI Portal, and Cal-OES systems.
The process flows systematically track complex administrative procedures with specific decision points, including auto-validation mechanisms, supplemental filing options, protest management, and reporting interfaces. The workflows incorporate multiple validation checkpoints, including grace period tracking, protest deadline alerts, confidential and public report submissions, and system interactions between carrier systems and CD Analysts. The document appears to be a comprehensive process mapping for regulatory compliance and administrative tracking, with detailed steps for managing tariffs, service quality reports, network resiliency plans, and provider outage events, emphasizing structured data management and systematic review processes across various governmental technology platforms.
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| File | Type | Posted |
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| Attachment_C_-_Respondent_Questionaire.docx | DOCX document | |
| Attachment_B-_Solution_Cost_Estimate.xlsx | XLSX spreadsheet | |
| RFI_24ITC0680_-_Communications_Data_Portal.pdf | ||
| Attachment_D_-_Process_Flows-As_Is.pptx | PPTX presentation | |
| Attachment_F_-_Requirements.xlsx | XLSX spreadsheet | |
| Attachment_A-_Letter_of_Interest.docx | DOCX document |
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Text version
CDP To-Be Processes V8 – 2024-08-05
Contents Key Steps Overview Grace Period Workflow A sub-workflow that is common across many of the main workflows.
Subprograms Network Resiliency Plans Service Quality Reports TQS-MSI Portal ETC Biennial Reports and Eligibility Tariffs Tariff Creation and Violations Tariff Management OES Provider Outages Site Visits
Key Steps These steps are identified by yellow circles in the process flows. Each requirement in the requirement listing also has a step ID.
File and form completions File and form submissions and control Grace Period Starts CPUC data validation and entry Grace Period Workflow Protest Management Supplemental filings and refilings Integrations Data Analysis Report Generation Site Visit Scheduling Notifications and Alerts
ETC
Biennials Resiliency Resiliency Plans
Service Quality Quarterly Reports
MSI Reports Site Inspections
CDP DB
TQS/MSI
Tariffs
EO Plans
PAL/GIS
Integration Eligibility Checks
OOS/CTT
Validation FCC Reconciliation
Document or Bulk Upload Overview
Quality Plan AL
Protests
CAL OES
PAL
ArcGIS
Dashboard Reports
Chat AI
Notifications
Corrections
Grace Period Workflow Tariff Research
Tariffs Site Visits
Grace Period Workflow Yes
Problem No Request Correction No
Resolvable
Disposition Period < 30 days Yes
Protest Period < 20 days Yes Yes No Reject
Analysis Complete Yes Suspend No Approve Refile
CD
Analyst
Protest Protest Request
Outcome Pass Fail Carrier
Subprograms
System
CD
Analyst Network Resiliency Plans Auto-Validate Data
CDP DB
Protest Process GIS Analysis
Protest Deadline Alerts
Data Analysis
PAL
GIS
Grace Period Workflow Refile/ Reject Protest Grace & Protest Period Starts Submit Resiliency Plan Submit EO Plan Provide supplemental filing
Complete Resiliency Plan Complete EO Plan
Confidential Report Public Report Submission Review Interface
Approve
CD
Analyst Service Quality Reports Submit Quarterly SQ Report Auto-Validate Data
CDP DB
Protest Process Submit SQ Raw Data
Data Analysis (Display Monthly) Corrective Action Plan
OOS/CTT Validation
PAL
GIS
Confidential Report Public Report
Grace Period Workflow Grace & Protest Period Starts
Repeated >= 2 Months Provide supplemental filing
Yes No
Submission Review Interface
Refile/ Reject Protest
CD
Analyst ETC Biennial Reports & Eligibility - AL Protest Process GIS Analysis Confidential Report Public Report
UCS
UCS Check Filing History Service DB Crime History
PAL
Crime History Update PAL Grace Period Workflow Auto-Validate Data Grace & Protest Period Starts
CDP DB
Submit AL Create Biennial SQ Plan AL Submit AL Create Annual Report Provide supplemental filing
Submission Review Interface
Submission Review Interface
Refile/ Reject
MSI
System
CD
Analyst TQS-MSI Portal Initial Notification
CDP DB
Data Analysis Initial Report Final Report
Withdraw Yes Withdraw Report Identify Inspection Candidate Conduct Inspection Submit Inspection Report
Suspend Reporting
DIRS
NORS/DIRS
System Suspend Reporting
FCC Reporting Alignment Yes No
Tableau DIRS/NORS Determination
No Confidential Report Public Report Submission Review Interface
CD
Analyst Manage Tariffs
CDP DB
Review CalOES Updates CalOES Cal-OES System
Status as Reviewed Receive Status Update Notification CalOES Carrier Search Tariffs Link Violations to Tariffs
Tariff Search & Mgmt Interface Bulk Updates
Confidential Report Public Report
Tariff Search & Mgmt Interface
CD
Analyst Tariff Creation and Violations Cal OES Carrier Submit Tariffs and URL link Manually Research Tariffs
Confidential Report Tariff monitor and alerts Grace & Protest Period Starts Grace Period Workflow Protest Process Manage Protest
CDP DB
System Tariff Search & Mgmt Interface
Tariff Search
Refile/ Reject
OES Provider Outages Review OES Provider Outage Updates Cal-OES ORS System Cal OES Carrier Outage Event
CD
Analyst
CDP DB
Extract Outage Data System Outage Review Interface Status as reviewed or not reviewed Submit Outage Event Report Log Report Submission Report Receipt Notification
Site Visits Schedule Site Visit Carrier Conduct Site Visit Complete Post Site Visit Collaboration Report Download Report Send Checklist Report Sign Checklist Report Conduct Follow-up Analysis
CD
Engineer
CDP DB
Generate Schedule Customize checklist report as necessary Enter Site Visit Results Store Report Provide Schedule Feedback Download Schedule
CDP DB
Update progress on recommendations Respond to updates image1.png image2.svg image3.png image4.svg
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