Attachment_D_-_Process_Flows-As_Is.pptx
PPTX presentation 96 KB Posted
- Solicitation number
- 0000034655
- Issued by
- California
About this file
This document is a PowerPoint presentation detailing the current ("As-Is") process flows for the California Public Utilities Commission (CPUC) and related agencies, focusing on various regulatory and administrative workflows. The presentation outlines process details for multiple subprograms including Network Resiliency Plans, Service Quality Reports, ETC Biennial Reports, Eligibility Tracking, TSQ-MSI Portal Operations, Tariff Creation and Violations, and Provider Outage Management. The workflows encompass key steps such as data submission, validation, grace period management, protest processes, reporting, site visits, and regulatory compliance tracking.
The current system demonstrates mostly manual processes with limited automation, including manual data validation, report submissions, tariff searches, and extensive human intervention across workflows. The presentation highlights significant gaps in the existing system, such as rudimentary data analysis, lack of multi-dataset correlation, and minimal automated validation. The proposed changes suggest moving towards a more automated, zero-touch approach with enhanced data validation, Tableau dashboard visualizations, automated reporting, and improved integration between different regulatory tracking mechanisms. The process flows also detail specific steps for managing protests, supplemental filings, notifications, and inter-agency communications across various regulatory domains.
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Other files
| File | Type | Posted |
|---|---|---|
| Attachment_C_-_Respondent_Questionaire.docx | DOCX document | |
| Attachment_B-_Solution_Cost_Estimate.xlsx | XLSX spreadsheet | |
| RFI_24ITC0680_-_Communications_Data_Portal.pdf | ||
| Attachment_F_-_Requirements.xlsx | XLSX spreadsheet | |
| Attachment_A-_Letter_of_Interest.docx | DOCX document | |
| Attachment_E_-_Process_Flows-To_Be.pptx | PPTX presentation |
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Text version
CDP As-Is Processes V6 – 2024-08-05
Contents Changes from To-Be Key Steps Grace Period Workflow A sub-workflow that is common across many of the main workflows.
Subprograms Network Resiliency Plans Service Quality Reports ETC Biennial Reports and Eligibility TSQ-MSI Portal Tariff Creation and Violations OES Provider Outages Site Visits
Changes from To-Be
| To-Be | As-Is |
| CDP DB | Tracking sheet and legacy DB |
| Mostly zero touch w/ full automation | Rudimentary analysis and No correlation w/ multiple dataset |
| Auto-validate submissions | Manually validate |
| Single and Bulk Upload/ Download Reports, Plans, and Raw Data | Manually receive or submit reports, Plans, and Raw Data |
| Submission review Interface | None |
| Tableau Dashboard visualizations | None |
| Tariff search engine | Manually search tariff rules |
| Automate Reports | Manual Reports |
Key Steps These steps are identified by yellow circles in the process flows. Each requirement in the requirement listing also has a step ID.
File and form completions File and form submissions and control Grace Period Starts CPUC data validation and entry Grace Period Workflow Protest Management Supplemental filings and refilings Integrations Data Analysis Report Generation Site Visit Scheduling Notifications and Alerts
Grace Period Workflow Yes
Problem No Request Correction No
Resolvable
Disposition Period < 30 days Yes
Protest Period < 20 days Yes Yes No Reject
Analysis Complete Yes Suspend No Approve Refile
CD
Analyst
Protest Protest Request
Outcome Pass Fail Carrier
Subprograms
CD
Analyst Engineer Network Resiliency Plans Complete RP template Complete EO Plan template Email Resiliency Plan Email EO Plan
Approve Data Analysis
PAL
Tracking Sheet Confidential Report Provide RP template Grace & Protest Period Starts Grace Period Workflow Manually Validate Data Provide supplemental filing Protest Process
Manage Protest
Advocacy Groups Public Report
Refile/ Reject Protest Approve
Analyst Service Quality Reports Email Quarterly SQ Report Submit SQ Raw Data
Data Analysis (Review Monthly) Corrective Action Plan
OOS/CTT Validation
Problem No Yes
PAL
Tracking Sheet
Confidential Report Grace Period Workflow Manually Validate Data Grace & Protest Period Starts Provide supplemental filing
Protest Process
Manage Protest
Repeated >= 2 Months Advocacy Groups Public Report
Refile/ Reject
Analyst ETC Biennial Reports & Eligibility - AL Submit AL
UCS
Create Biennial SQ Plan AL UCS Check Filing History Service DB Crime History
PAL
Crime History Update PAL
Tracking Sheet Confidential Report Grace Period Workflow Manually Validate Data Grace & Protest Period Starts Submit AL Create Annual Report Provide supplemental filing Protest Process Manage Protest
Advocacy Groups
Refile/ Reject
MSI
CD
Analyst TSQ-MSI Portal Initial Notification Data Analysis Initial Report Final Report
Withdraw Yes Withdraw Report Identify Inspection Candidate Conduct Site Visit Submit Site visit Report
DIRS
Activated
NORS/DIRS
System Suspend Reporting FCC Reporting Alignment Yes No DIRS/NORS Determination
TSQ Portal Confidential Report
Analyst Tariff Creation and Violations Carrier Cal OES Submit Tariffs and URL link Manually Research Tariffs
Tariff Repository
Confidential Report Violate Tariff rules?
Grace & Protest Period Starts Grace Period Workflow Protest Process Manage Protest
Refile/ Reject
Analyst OES Provider Outages Review OES Provider Outage Updates Cal-OES ORS System Cal OES Carrier Outage Event
Engineer Site Visits Schedule Site Visit Carrier Conduct Site Visit Complete Post Site Visit Collaboration Report Send Report Receive Report Send Checklist & Schedule Receive Checklist and Schedule Conduct Follow-up Analysis image1.png image2.svg
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