Attachment E - Past Performace Questionaires.pdf
PDF 2 MB Posted
- Solicitation number
- 70RFPW26QW9000004
About this file
This is a Past Performance Questionnaire template issued by the Federal Protective Service (FPS), Western Consolidated Contracting Group, for use in evaluating contractor performance on RFQ 70RFPW26QW9000004 regarding Intrusion Detection System (IDS) installation at the Robert T. Matsui United States Courthouse in Sacramento, California (Building CA0306). The questionnaire is designed to be completed by individuals responsible for administrative oversight of past projects, such as security specialists, Contracting Officers' Representatives (COR), or COTR personnel, and multiple responses are permitted if appropriate. Completed questionnaires should be emailed to Dolor E. Alegrado at Dolor.E.Alegrado@fps.dhs.gov.
The questionnaire requests identifying information about the respondent and the referenced past performance contract, including contractor name, project title, period of performance, and total project value to date. It contains nine performance evaluation sections requiring narrative comments on: contractor professionalism and attentiveness; customer service and responsiveness; quality control effectiveness; problem identification and resolution capability; supervision and staffing adequacy; responsiveness to owner and tenant concerns; overall project management; handling of complex requirements; and willingness to rehire. The final question uses a three-tier rating system for overall performance quality: Highly Acceptable (risk substantially less than competent vendor baseline), Acceptable (risk no more than competent vendor baseline), or Unacceptable (risk greater than competent vendor baseline). Both handwritten and typed responses are acceptable for this March 2016 version template.
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Text version
March 2016 Version
Federal Protective Service
Western Consolidated Contracting Group
1102 15 th
St. SW, Suite 105
Auburn, WA 98001
PAST PERFORMANCE QUESTIONNAIRE
Solicitation: 70RFPW26QW9000004
NAME OF CONTRACTOR REQUESTING THE REFERENCE:
The purpose of this questionnaire is to obtain information regarding the quality of the above-named Contractor’s past performance relative to a contract, completed or in progress, at your company/agency. The Federal
Protective Service is considering this Contractor for the of additional IP cameras at Robert T. Matsui
Courthouse, located at 501 I St., Sacramento, California (Building CA0306). We would greatly appreciate your input regarding the quality of the Contractor’s past performance.
Handwritten or typed responses are sufficient. It is requested that the individual(s) responsible for the administrative oversight of the project (e.g. security specialist, COR, COTR, etc.) respond to this questionnaire.
More than one copy of the questionnaire may be submitted if responses from more than one individual are appropriate.
Upon completion of the survey, PLEASE EMAIL to Dolor E. Alegrado at Dolor.E.Alegrado@fps.dhs.gov you have any questions, please submit in writing to this email address. We appreciate your efforts on our behalf.
CONTRACT NO. OR PROJECT TITLE:
PERIOD OF PERFORMANCE:
TOTAL PROJECT VALUE (TO DATE):
NAME:
TITLE:
COMPANY:
TELEPHONE:
EMAIL:
ATTACHMENT E
RFQ: 70RFPW26QW9000004
Intrusion Detection System (IDS) Installation at the Robert T. Matsui United States Courthouse, 501 I St, Sacramento, CA 95814 (CA0306) mailto:Dolor.E.Alegrado@fps.dhs.gov
3. Discuss the Contractor’s quality control over the entirety of the installation. How effective was the
PERFORMANCE QUESTIONS:
Please provide a brief description of the scope of this project so that we may determine any similarities to this contract:
Please provide your comments on the Contractor’s performance in the following areas:
1. Discuss the Contractor’s overall level of professionalism and attentiveness.
Comments:
2. Discuss the Contractor’s overall level of customer service and responsiveness.
Comments:
RFQ: 70RFPW26QW9000004
Intrusion Detection System (IDS) Installation at the
3. Contractor in identifying and resolving problems—was the Contractor proactive or reactionary?
Comments:
4. Discuss the Contractor’s ability to provide sufficient supervision/staffing to ensure effective and successful performance.
Comments:
5. How effectively does the Contractor respond to problems presented to them by owner and tenant representatives?
Comments:
RFQ: 70RFPW26QW9000004
6. Discuss the Contractor’s overall management of the project.
Comments:
7. Please describe any special, unique and/or complex requirements of the project, and how well the
Contractor was able to handle those complex requirements.
Comments:
8. If you had a choice, would you hire this Contractor again? Why or why not?
Comments:
RFQ: 70RFPW26QW9000004
9. In summary, would you describe the quality of the Contractor's services and overall performance as:
a. Highly Acceptable – Based on the contractor’s performance under this project, the level of risk associated with this vendor is substantially less than the level expected from a competent vendor.
b. Acceptable – Based on the contractor’s performance under this project, the level of risk associated with this vendor is no more than the level expected from a competent vendor.
c. Unacceptable – Based on the contractor’s performance under this project, the level of risk associated with this vendor is greater than the level normally expected from a competent vendor.
RFQ: 70RFPW26QW9000004
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