ATTACHMENT D Questions.xlsx

This combined synopsis/solicitation from the Department of Veterans Affairs seeks a commercial off-the-shelf online web-based nurse triage training course. The training course should be geared towards registered nurses working in clinical contact centers and accommodate current recommendations and standards in telephone triage and telehealth nursing. It should encompass new best practices and include learning outcomes that provide increased knowledge in areas such as professional and regulatory standards governing telephone triage, critical thinking and decision making, appropriate use of decision support tools, documentation, and risk management. Questions regarding this solicitation are due by February 20, 2023, and quotes for the nurse triage training course are due by March 15, 2023. The associated North American Industry Classification System code is 611430 for professional and management development training with a size standard of $15 million.