Attachment D Questions with Answers.pdf

Page # RFP Section Reference Question Answer Page 2 of 10 Attachment A - Performance

Statement "Contractor shall have the course available for six (6 months) from time of user registration to complete during the base period and each option period exercised as part of the transitioning out process". All of our courses are on a 2-3 year revision cycle as required by ANCC (American Nurse Credentialing Center). Our current version of our Telephone Triage is available through June 1, 2023. On June 1, 2023 (or slightly changed date) the new and updated version of the Telephone Triage course will be available. Both courses comply with your minimum requirements. Your 900 VA nurses will have seamless access to our current and then updated course. Since the version to be launched will differ from the current course we are offering we need to know if this is acceptable? The pricing and included content requirements will not change.

Per the PWS- "The Contractor shall notify the Government thirty

(30) days in advance in writing of any new materials, changes and/or updates to the course curriculum and/or course materials throughout each period of performance."

Page 2 of 10 Attachment A - Performance Statement

3. Task statement: Please clarify the last paragraph "Contractor shall be responsible for the creation of a Training Management System Profile/Account." Would this be an orientation to our system of how the nurses take the course?

No, this is referring to the VA Talent Management System (TMS).

Contractor staff identified on the staff roster must complete training requirements. The Contractor must submit TMS training certificates of completion for VA Privacy and Information Security Awareness and Rules of Behavior; and Health Insurance Portability and Accountability Act (HIPAA) training. Instructions will be provided after receiving contract award.

n/a Attachment C - Past Performance Who fills this out? Are we supposed to give this to a corporate client to fill out? Quoters will provide the Past Performance Questionnaire to previous customers. Once the questionnaire is complete, those individuals will send the documents directly to the Contracting points of contact listed.

Page 6 of 51 Section B - Continuation of SF 1449 Blocks. 4. Vendor Electronic Invoice Submission Methods

Should we as the vendor set up an account with http://tungsten-network.com/US/en/veterans-affairs/ when submitting our bid, or first after if we have been awarded the contract?

Creating a Tungsten account is only necessary after receiving a contract award.

Page 6 of 51 Section B - Continuation of SF 1449 Blocks. 5. Vendor e-Invoice Set-Up Information

"ACKNOWLEDGEMENT OF AMENDMENTS: The offeror acknowledges receipt of amendments to the Solicitation numbered and dated as follows:" Will there always be an amendment? If so, where do I find the Amendment number and date? Or can I say n/a if there is no amendment?

The RFQ and any posted amendments shall be signed and dated on the SF30 cover page and included in Volume IV Other.

Page 9 of 51 Section C - Contract Clauses. (4) 52.204-10, Reporting Executive Compensation and First-Tier Subcontracted Awards. Does this mean that we have to show the compensation of our CEO and or board members?

This information must be reported at SAM.gov. Please refer to the full text version of this clause on https://www.acquisition.gov/. FAR 52.204-10(d)(1) explains the specific requirements for reporting.

Page 9 of 51 Section C - Contract Clauses. (6) 52.204-14 Service Contract Reporting Requirements. What exactly do we have to report on, when and how? Should I create a form confirming the reporting, and/or providing the required information?

This information must be reported at SAM.gov. Please refer to the full text version of this clause on https://www.acquisition.gov/.

Specific instructions for reporting are contained within the clause.

Page 9 of 51 Section C - Contract Clauses. (9) 52.209-9 Updates of Publicly Available Information Regarding Responsibility Matters. What exactly do we have to report on, when and how? Should I create a form confirming the reporting, and/or providing the required information?

This information must be reported at SAM.gov. Please refer to the full text version of this clause on https://www.acquisition.gov/.

Specific instructions for reporting are contained within the clause.

Page 9 of 51 Section C - Contract Clauses. (12) 52.219–4 Notice of Price Evaluation Preference for HUBZone Small business Concerns. If we waive this, where in the offer do we indicate this?

This is only required for vendors who are classified as HUBZone small business concerns. If the prospective vendor is not a HUBZone small business concern, this requirement may be disregarded. If the vendor is considered to be a HUBZone small business concern, a simple statement within the quote waiving the preference will suffice.

Page 10 of 51 Section C - Contract Clauses. (16) 52.219-8 Utilization of Small Business Concerns. What does this exactly mean? Can you please elaborate?

Please refer to the full text version of this clause on https://www.acquisition.gov/. Specific requirements are contained within the clause.

Page 10 of 51 Section C - Contract Clauses. (22) 52.219–28 Post-Award Small Business Program Representation. What does this exactly mean? Can you please elaborate?

Please refer to the full text version of this clause on https://www.acquisition.gov/. Specific requirements are contained within the clause.

Page 10 of 51 Section C - Contract Clauses. (27) 52.222-3 Convict Labor. Do we state that we do not have convict labor? Where do we state that? How do we state that?

No need to include a statement in the quote. Please refer to the full text version of this clause on https://www.acquisition.gov/.

Specific requirements are contained within the clause.

Page 11 of 51 Section C - Contract Clauses. (28) 52.222–19 Child Labor. Do we state that we do not have child labor? Where do we state that? How do we state that?

No need to include a statement in the quote. Please refer to the full text version of this clause on https://www.acquisition.gov/.

Specific requirements are contained within the clause.

Page 11 of 51 Section C - Contract Clauses. (30) to (42 ) What exactly do we have to report on, when and how? Should I create a form confirming the reporting, and/or providing the required information?

No need to provide information in the quote regarding these clauses. Please refer to the full text version of this clause on https://www.acquisition.gov/. Specific requirements are contained within the clause.

Page 12 of 51 Section C - Contract Clauses. (51) and (55). Foreign Purchases do not apply to us. What exactly do we have to report on, when and how? Should I create a form confirming the reporting, and/or providing the required information? Where do we indicate that this is not applicable?

This clause informs you that you CANNOT purchase materials from foreign entities. Please refer to the full text version of this clause on https://www.acquisition.gov/. Specific requirements are contained within the clause.

Page 13 of 51 Section C - Contract Clauses. (58), (60) What exactly do we have to report on, when and how? Should I create a form confirming the reporting, and/or providing the required information?

No reports/statement is required. Please refer to the full text version of this clause on https://www.acquisition.gov/. Specific requirements are contained within the clause.

Page 13 of 51 Section C - Contract Clauses. (1-3), (7), (8) What exactly do we have to report on, when and how? Should I create a form confirming the reporting, and/or providing the required information?

No report/statement is needed. Please refer to the full text version of this clause on https://www.acquisition.gov/. Specific requirements are contained within the clause.

Page 26 of 51 Section E.3 Addendum to FAR 52.212-1

Second paragraph: What does PWS stand for? PWS stands for Performance Work Statement.

Page 26 of 51 Section E.3 Addendum to FAR 52.212-1

Volume II - Past Performance: What is a CPARS report and who creates it? CPARS is a government system that tracks vendor performance over all government contracts that meet the requirement.

Government personnel will complete a CPARS report on vendors after a period of performance has lapsed. This past performance information is available to other government agencies for the purposes of evaluating past performance.

General General question At what date will the award be announced? Award is anticipated by March 31, 2023. Award notice will be posted to SAM.gov

General General question What date is the start date to take the Telephone Triage course for the nurses? IAW the PWS, the course shall be available to users fifteen (15) business days after award

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