ATTACHMENT D - Past Performance Questionnaire - Janitorial Services - FLNC.pdf
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- Solicitation number
- 36C78620Q0269
About this file
This solicitation requests quotations for janitorial services at the Florida National Cemetery. The National Cemetery Administration is seeking a contractor to provide one year of janitorial services from July 1, 2020 through June 30, 2021. Responses are due by June 10, 2020. The solicitation is set aside for small businesses and offers one base year with no option years. The contractor will be responsible for all aspects of janitorial services following applicable standards. Pricing is to be submitted using the schedule provided as an attachment to remain in effect for the entire contract period. Quoters must be registered in the System for Award Management and Online Representations and Certifications Application. Evaluation will be based on price, past performance, and technical acceptability.
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ATTACHMENT D: PAST PERFORMANCE QUESTIONNAIRE
SOLICITATION NO.: 36C78620Q0269 – 1-Year Janitorial Services – Florida National Cemetery
NOTE TO EVALUATORS: Upon completion, please email this confidential Questionnaire directly to Ms. Tené Becknell, Contracting Officer, National Cemetery Administration at tene.becknell@va.gov.
Please reference the above-mentioned Solicitation Number and Title in the Subject line of your email when submitting. Thank you for your time and input.
DATE: _____________
COMPANY REPRESENTATIVE’S NAME: ________________________________
NAME OF COMPANY: __________________________________
TYPE OF SERVICES PROVIDED: ___________________________________________
CONTRACT NUMBER: _______________________________________
CONTRACT PERIOD: __________________________________________________
LENGTH OF TIME SERVICES PERFORMED: ____________________________________
ESTIMATED CONTRACT AWARD AMOUNT: ____________________________________
For the following questions, please circle the number on the scale from 1 to 5 that most accurately describes the Contractor’s performance on the contract referenced above.
1 - unacceptable performance
2 - marginally acceptable
3 - fully acceptable or Good
4 - Very Good, with very few incidents
5 - Superior performance.
1.) On a scale of 1 to 5, score the company’s compliance with contractual terms and conditions and the technical requirements of the contract.
mailto:tene.becknell@va.gov
1 2 3 4 5 N/A
Comments:
2.) On a scale of 1 to 5, score how well the company demonstrated reasonable and cooperative behavior in resolving customer requests and or complaints?
3.) On a scale of 1 to 5, rate how flexible the Contractor was in satisfying the requirements of the customer?
4.) On a scale of 1 to 5, score how well this company met response times in accordance with the terms and conditions of the contract?
5.) On a scale of 1 to 5, score how the company performed with the proper and timely submission of invoice as well as accuracy of those invoice in reflecting correct charges?
6.) Rate the company’s overall performance:
7.) Would you award a contract to this company again?
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