Attachment D - Past Performance Questionnaire.docx

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Attached to
V212--Pittsburgh Shuttle Services
Solicitation number
36C24420Q0845
Issued by

About this file

This document contains a past performance questionnaire and details of a federal contract opportunity for employee shuttle services. The past performance questionnaire is for a contractor providing ground ambulance services and collects information about quality, timeliness, business relations, strengths, weaknesses, and whether the agency would award to the contractor again. The federal contract opportunity is a solicitation from the Department of Veterans Affairs to provide temporary employee shuttle services transporting 200 employees between the VA Pittsburgh Healthcare System campus and an off-site parking location within 2 miles. Quotes are due by September 11, 2020 and the contract will have one firm-fixed price CLIN. The solicitation requires registration in SAM and provides evaluation criteria for price, technical capability, and past performance.

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Text version

PAST/PRESENT PERFORMANCE QUESTIONNAIRE

SOLICITATION NUMBER – 36C24420Q0381

Ground Ambulance Services

PLEASE COMPLETE THE FOLLOWING IDENTIFYING INFORMATION AND PAST PERFORMANCE ASSESSMENT:

I. CONTRACTOR IDENTIFICATION:

Contractor:

Contract Number:

Period of Performance:

Negotiated price or cost at award:

Current estimated contract dollar amount:

Describe service acquired:

II. EVALUATOR INFORMATION:

Name:

Organization:

Phone Number:

Relation to Program:

(i.e., Contracting Officer, Program Manager, Contract Specialist/Administrator, Contracting Officer's Technical Representative, etc.)

Time On Contract:

III. ASSESSMENT ELEMENTS: Narrative statements are vital. Please provide a narrative for each element below and then an adjectival rating under pars. III.A2, III.B.2, III.C.2, and an overall Past/Present Performance adjectival rating under par. III.F based on the attached Adjectival Rating Descriptions. Attach additional pages if there is insufficient space in the comment space.

A. QUALITY OF SERVICES

1. Narrative: Address the Contractor’s ability to provide qualified personnel (including experienced managers and/or supervisors), necessary equipment which is properly maintained, quality control for performance of your contract, and contractor’s compliance with contractual terms and conditions.

2. Rating for Quality of Services: (Please check one and provide a narrative explanation of a Marginal or Unsatisfactory rating):

|_| Excellent |_|Good |_|Satisfactory |_|Marginal |_|Unsatisfactory

B. TIMELINESS OF PERFORMANCE:
1. Narrative: Address the Contractor’s ability to meet the contract’sspecific response times and Contractor’s timeliness in providing anyadministrative reports/documents required by your contract.

2. Rating for Timeliness of Performance: (Please check one and provide a narrative explanation of a Marginal or Unsatisfactory rating):

C. BUSINESS RELATIONS
1. Narrative: Address Contractor’s willingness to improve and correctnoncompliance issues and concerns. Describe Contractor’s ability to correct problems and prevent or mitigate potential problems in a timely manner. Does Contractor display initiative and flexibility? Do Contractor personnel promote a strong working relationship with your agency/organization? Are Contractor personnel courteous andresponsive? Do Contractor personnel interface effectively with your staff?

2. Rating for Business Relations: (Please check one and provide a narrative explanation of a Marginal or Unsatisfactory rating):

D. Identify the contractor’s overall strengths and weaknesses:

E. Given the choice, would you award to this contractor again?

YES |_| NO |_|

If no, please explain:

F. CONTRACTOR’S OVERALL PAST/PRESENT PERFORMANCE RATING: (Please check one and provide a narrative explanation of a Marginal or Unsatisfactory rating):

PERFORMANCE ADJECTIVAL RATINGS: Choose the appropriate adjective that most accurately describes the contractor’s performance based on the descriptions below.

EXCELLENT
GOOD
SATISFACTORY
MARGINAL
UNSATISFACTORY

Performance meets contractual requirements with many exceeded to the Government’s benefit. The contractual performance of the element being assessed was accomplished with no more than a few minor problems for which corrective actions taken by the contractor were highly effective.

Performance meets contractual requirements with some exceeded to the Government’s benefit. The contractual performance of the element being assessed was accomplished with no more than some minor problems for which corrective actions taken by the contractor were effective.

Performance meets contractual requirements. The contractual performance of the element contains some minor problems for which corrective actions taken by the contractor were satisfactory.

Performance does not meet some contractual requirements. The contractual performance of the element being assessed reflects a serious problem for which the contractor has not yet identified corrective actions or the contractor’s proposed actions appear only marginally effective or were not fully implemented.

Performance does not meet most contractual requirements and recovery is not likely in a timely manner. The contractual performance of the element contains a serious problem(s) for which the contractor’s corrective actions appear or were ineffective.

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