Attachment C - QASP - Nursing Workforce 24R0024.docx

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Attached to
R408--Nursing Workforce Strategic Plan (VA-24-00003324)
Solicitation number
36C77624R0031
Issued by

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This document outlines a Quality Assurance Surveillance Plan for contract 36C77624R0031 from the Department of Veterans Affairs Technology Acquisition Center Austin. The plan defines performance standards for quality of service and deliverables at 95% accuracy, project management with 95% accurate status reporting, and will be used to evaluate the contractor on an annual basis to determine ratings in the Contractor Performance Assessment Reporting System. Meeting performance standards will result in a positive rating while falling below the Acceptable Performance Levels will be unfavorable. Surveillance methods include 100% inspection and review by the Contracting Officer's Representative and Project Manager, with a minimum acceptable defect rate of 5% for deliverables.

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6.2 CONTRACT QUALITY ASSURANCE SURVEILLANCE PLAN (QASP)

The Government will evaluate the Contractor's performance in accordance with the Quality Assurance Surveillance Plan (QASP). This plan is primarily focused on what the Government must do to ensure the Contractor has performed in accordance with the performance standards. It defines how the performance standards will be applied, the frequency of surveillance, and the minimum acceptable defect rates.

Deliverable or Requirement
Performance

Standard (Acceptable Performance Levels (APLs)) Surveillance Method Outcome

Quality of service and deliverables
Documents/work products are delivered with 95% accuracy (less than 5% of the document requires revision) as determined by the COR and Project Manager (PM)
100% Inspection/

review by COR and/or PM

The Contractor’s performance on this contract may be reported to the Contractor Performance Assessment Reporting System (CPARS) on an annual basis. The CO, COR, and PM will make use of any knowledge and information available to them with respect to the Contractor’s performance, to complete the CPARS.

Meeting the Performance standard and or the APL will result in a positive or exceeding CPARS rating.

Falling below the Acceptable Performance Levels will result in an unfavorable Past Performance rating.

Project Management

The Contractor will provide project coordination, management of Contractor personnel, and accurately depict status 95% of the time

Random Monitoring and 100% Inspection of deliverables by COR and/or PM

File details come from the government source that posted it. Updated .