Attachment C - Form B.docx

Form B: Technical Response Instructions: Form B lists the required information for assessing your experience and qualifications. Please answer each and every question in your proposal and whenever possible please answer these questions in the order presented in the form. A blank is provided after each item of information required. Please insert the referenced Tab and Page Number in your proposal to locate this information. Also, please use the question number in your proposal text to assist us in assuring that your submission is complete. If you believe additional information is needed to understand your proposal, please submit it in reply to the final question on this form.

1. Prime Bidder/proposer: Name, address, main phone number, fax number, website URL

2. Describe any proposed joint venture, partnership or other organization, if any, which may have been developed in order to respond to this RFP. Describe who the prime Bidder/proposer is and who any secondary proposers may be, the nature of the consortium, and role of each member or partner. If this question is not applicable explain why.

3. Provide the following information for each subprime participant: Name, address, main phone number, fax number, website URL, legal form of organization, nature of participation, percentage ownership of the project by each entity, DBE status including attachment of DBE certificates.

4. Contact Person for this RFP: Name, address, phone number, fax number, email address

5. Federal Tax Identification Number

6. Form of Business: e.g. corporation, partnership, sole proprietorship, etc. Attach Certificate of Incorporation or equivalent document based upon the form of organization.

7. If a corporation, attach a Certificate of Good Standing from the Commonwealth of Massachusetts or an equivalent document from incorporating state.

8. Provide names and phone numbers of all business owners and/or officers with titles.

9. Provide length of time in business and the length of time in business providing the specific services required in the RFP.

11. Have any of the business owners in this endeavor ever been convicted of felony violations of Federal, state or local laws?

12. Are there any pending or recent lawsuits against the business or any of its owners? If yes, please explain.

13. Provide the name, address, account number, contact person and telephone number of your primary bank.

14. Provide the name, address, account number, contact person and telephone number of your insurance agent.

15. Provide the name, address, account number, contact person, and telephone number of three (3) business credit references.

16. Provide the name, address, contact person, and telephone number and email addresses of three (3) customers.

17. Provide the name, address, contact person, and telephone number and email addresses of all customers where you have now or have in the past managed similar facilities. Indicate whether these are past or present customers.

18. Explain any Disadvantaged Business Enterprise (DBE) participation and the proposed percentage of participation.

19. Provide a statement of the company's equal employment opportunity policy.

20. Describe the overall experience of the Bidder/proposer, all participants, consultants, subcontractors, and the principals of each for performing the required services herein. Describe the relationship and responsibilities of the participants and provide evidence of the ability of each participant to carry out said responsibilities.

21. Provide resumes of each of the principals and key personnel and the Contract Manager. Identify who the Contract Manager will be.

22. Describe similar management contracts you have held, especially transportation and parking related facilities or projects with responsibilities similar to the Scope of Work. Provide a minimum of three (3) references.

Questions 23-28 Management Plan

23. Provide a staffing plan with an organization chart describing staff positions and relationships and the typical qualifications required for each position. Provide the name, resumes, and qualifications of each of the principal staff members to be assigned to this contract and the approximately percentage of each staff person's time to be devoted to this contract. Differentiate between those staff people who will be a Reimbursable Cost and those who will be included in the Fixed Fee.

24. Provide a transition plan demonstrating how the Bidder/proposer will make best efforts to assure a smooth transition between the existing contractor and the Bidder/proposer. The transition plan should include tasks and proposed timeframes for completing relevant tasks.

25. Provide a management plan describing the Bidder/proposer's approach for performing the Scope of Work for each of the three (3) categories of responsibilities:1) Transportation-Related Responsibilities, 2) Facility Operation and Maintenance Responsibilities, and 3) General Administration and Financial Responsibilities. Describe your accounting system and provide sample reports.

26. Provide a plan describing any revenue generation and/or cost reduction strategies you plan to implement for the Bus Terminal.

27. Explain how you will respond to emergencies.

28. Explain how you will respond to complaints.

Questions 29-30. Additional Qualification Information

29. Provide three (3) years of financial statements of the Proposer.

30. Additional qualification information voluntarily submitted by the Proposer.