ATTACHMENT B TSE STAFFING DRAFT SOW.pdf

DS/T/TSE - 2025 STAFFING SERVICES STATEMENT OF WORK

C.0 BACKGROUND

The Department of State (DOS), Bureau of Diplomatic Security (DS) is responsible for the protection of U.S. personnel, official facilities, and residences, in domestic locations and overseas at over two hundred sixty (260) Foreign Service posts worldwide. The Deputy

Assistant Secretary for Training (DS/T) manages and directs the formulation, planning, coordination, implementation, and evaluation of programs which promote the training and professional development of the DS personnel; specialized security training for other DOS employees, foreign affairs agencies, and their eligible family members; and training activities for certain foreign government security and law enforcement personnel.

The Training Directorate (DS/T) is responsible for the administration of the Bureau of

Diplomatic Security's training mission. DS/T focuses on increasing efficiency & driving innovation using enhanced technology & expanded learning practices to provide greater training opportunities to our global security workforce. DS/T is comprised of four offices: Antiterrorism

Assistance (DS/T/ATA), Office of Foreign Affairs Security Training Center (DS/T/FASTC), Office Mobile Security Deployments (DS/T/MSD), and the Office of Technical Security

Engineering (DS/T/TSE). The Office of Antiterrorism Assistance (DS/T/ATA) safely establishes foreign assistance training & mentorship programs for partner nations. The Office of Foreign

Affairs Security Training Center (DS/T/FASTC) capitalizes on hard-skills training consolidation by using a state-of-the-art facility to reduce training times while increasing training effectiveness. The Office Mobile Security Deployments (DS/T/MSD) continues to be the

Department’s security-related crisis response & contingency operations element. The Office of

Technical Security Engineering (DS/T/TSE) provides advanced technical security training, develops courses that support high-definition security video systems, & security monitoring solution enhancements.

The Office of Technical Security Engineering (DS/T/TSE) plays an essential role in advancing

U.S. diplomacy and meeting security demands. TSE’s is to train DS professionals to protect U.S.

personnel, facilities, and sensitive information against acts of crime, terrorism, and technical espionage. TSE is comprised of 5 units: Countermeasures and Construction Security (CCS), Technical Training Systems (TTS), Network Security Systems (NSS), Student and Curriculum

Management (SCM), and Operations.

The Office of Mobile Security Deployments (DS/T/MSD) is the Department’s on-call tactical operations, crisis preparedness, and contingency operations element with a focus on short-term missions and other scalable actions that require specialized skills and capabilities. DS/T/MSD maintains crisis response units and support personnel, on an emergency recall status of 12 and 24 hours, to deploy domestically and abroad. MSD is comprised of 3 team categories: emergency security support to Department Posts worldwide (Security Support Teams), tactical support for

VIP protection details (Tactical Support Teams), and deployment to provide security training

(Integrated Mobile Training Teams).

Current operations are conducted at multiple sites within the National Capital Region (NCR).

The Contractor shall provide professional personnel in accordance with the listed labor categories and descriptions and the timeline established by the Government.

C.1 PURPOSE

The purpose of this contract is to provide DS/T with necessary contractor personnel. The

Contractor shall provide program management and administrative support in accordance with the labor categories outlined and descriptions offered as required by DoS to support current

Department requirements via Task Orders as needed.

C.2 SCOPE

The scope of this contract encompasses a broad range of professionals to include program managers and instructors. The Contractor shall provide staffing support to the following organizations within DS/T:

Training Directorate Front Office

Office of Mobile Security Deployments

Office of Technical Security Engineering.

The Contractor will provide professional and management support service employees, as defined in 29 CFR 541, as needed to meet the performance objectives and business requirements of the

DoS, DS. The Contractor shall furnish all necessary personnel and services specified in each

Task or Delivery Order as required. The Contractor employees under this effort may make specific and detailed recommendations concerning policy, implementation, program execution, human resources, technical security, administrative management and or allocation of resources, however they cannot obligate the Government to support and implement those recommendations.

Anticipated services include, but are not limited to, the following activities:

Management and Administration

• Perform the essential management and administration of the contract services. This includes providing the necessary staffing to ensure proper staffing of all task orders.

• Provide regular reporting on the task order status to include, but not limited to expenditures, invoicing status, Task Order status, personnel status, staffing, and security. Frequency of reports outlined in Section C.15.1 Task Order Management

Plan (TOMP)

• Coordinate the receipt, approval, and execution of contractual actions to include initiations, modifications, reporting/deliverables, reconciliation, and close-out.

• Provide effective cost/finance management which includes providing accurate and timely invoicing, travel approval/reconciliation, budgeting, estimating, and invoicing.

• Establish, monitor, measure, and report on QC/QA initiatives.

• Support the development and implementation of risk management programs.

Subject Matter Expertise

• Provide Subject Matter Expertise as necessary to fulfill mission and operational objectives. Subject Matter Expertise will be specific to the task order requirements.

• Assist in the evaluation of everyday operations, training, and mitigating threats related to DS programs and/or operations.

• Conduct assessments and consult on counterintelligence/counterterrorism operations.

• Conduct research on threat assessment and terrorism.

• Provide consultation, work on training outlines and updates for courses, and provide routine training.

Administrative Support Services

• Provide procurement support in pre-award, post-award, and close-out activities.

• Provide support services to include fleet management, courier services, property disposition and accountability, equipment and supply orders, and facility maintenance.

• Support coordination of travel and lodging logistics for students and staff.

• Provide administrative, executive, office management and clerical support.

Program Support

• Provide expertise in planning, analyzing, designing, developing, testing, implementing, and maintaining various technologies.

• Provide logistical/supply systems coordination.

• Support the development, review, and execution of training curriculums. This includes, but is not limited to curriculum development and management, training aids/materials development, instructional design, data management, and learning systems support.

• Provide technical writing, research, and visual information support.

• Develop, facilitate, and implement employee job-related training programs/plans.

• Provide support in the instructional design, development, revision, and evaluation of course curriculum and materials.

• Support the design, development, and deployment of distance learning training and interactive courseware.

Refer to Attachment C Position Descriptions for more details on the professionals required to support DS/T’s training programs.

C.3 KEY PERSONNEL

The Contractor shall identify the persons selected to fill the roles of Contractor’s Program

Manager and Contract Administrator for the contract. These individuals shall represent the

Contractor as points-of-contact for the Contracting Officer to help resolve issues and perform other functions that may arise relating to the task order. The Contractor shall ensure that the

Contracting Officer has current point-of-contact information for the Program Manager and

Contract Administrator.

This ensures achievement of successful recruitment and retention of these critical positions and properly scales management costs to the size of the program. The Program Office COR and

Contracting Officer retain final hiring approval and the authority to remove persons in these positions for the entire contract commensurate with this special billing procedure. Contract

Administrator costs shall be accumulated in the usual process under the G&A pool.

The Contractor agrees that a partial basis for award of this contract is the personnel proposed.

Accordingly, the Contractor agrees to assign to this contract those persons whose resumes were submitted with the proposal necessary to fulfill the requirements of the contract. No substitution shall be made without prior notification to and concurrence of the Contracting Officer. During the first ninety days of performance, the Contractor shall make no substitutions of Program

Manager and Contract Administrator personnel unless the substitution is necessitated by illness, death, or termination of employment.

All proposed substitutes shall meet or exceed the qualifications of the person to be replaced. The

Contracting Officer shall be notified in writing of any proposed substitution at least forty-five days, or ninety days if a security clearance is to be obtained, in advance of the proposed substitution. Such notification shall include:

(1) An explanation of the circumstances necessitating the substitution.

(2) A complete resume of the proposed substitute; and

(3) Any other information requested by the Contracting Officer regarding whether the

Contractor is maintaining the same high quality of personnel that provided the partial basis for award.

C.3.1 PROGRAM MANAGER

The Program Manager will oversee and ensure delivery of all performance under the contract.

The PM will be responsible to the Contracting Officer (CO), Contracting Officer’s

Representative (COR), and Government Technical Monitors (GTM’s) for performance and delivery. PM will directly supervise and oversee all site managers, and ensure quality recruiting, hiring, personnel management, training, and support of all personnel/positions under the contract. Place of PM performance will be at SA-11, SA-7, and other USG facilities. The PM must be approved by the program office and may be removed at the request of the program office since the position is supported through a discreet Program Management Hourly Cost in the fully loaded rate build-up.

Responsibilities:

• Serve as focal point for all contractor functions that pertain to performance under the

DS/T contract.

• Interact on a daily/weekly basis with Contracting Officer’s Representative (COR) and/or Government Technical Monitors (GTM’s) to ensure performance across all contract task orders.

• Supervise, and oversee contractor performance in accordance with contract requirements.

• Advise and assist the COR regarding the scope of the contract.

• Accomplish human resource objectives by overseeing and ensuring effective recruiting, selecting, orienting, developing, counseling, and disciplining employees.

• Plan, establish, and review compensation actions, enforce policies and procedures.

• Ensure timely and accurate reporting, provision of qualified personnel for each task order, and timely and accurate implementation of the requirements of the contract sow and subordinate task order requirements.

• Ensure all aspects of planning, scheduling, organizing, managing, and assessing performance of all personnel under this contract.

• Ensure professional development training as required for personnel.

• Oversees on-time delivery of requirements, invoicing, personnel reporting, and other ad hoc reporting.

• Review, assess, manage, and correct any behavior by contractor personnel that would reflect poorly on the Department of State.

Minimum qualifications:

• U.S. Citizen

• Must have a bachelor’s degree in a business, management, or security related field.

• Must have at least 20 years of professional experience.

• Must have at least 10 years of experience managing large government programs.

• Must have at least five (5) years of experience as a program manager as a contractor responsible for meeting contract requirements.

• Must have at least 10 years of leadership/supervisory experience

• Demonstrated ability managing contracts in excess of $30 million annually and a workforce of over 100 personnel.

• Experience with Department of State (DOS) policies and procedures.

• Experience with the function, policies, and procedures associated with security operations of us embassies and consulates abroad.

• Ability to conduct all the responsibilities listed above and demonstrated leadership and supervisory skills.

• Demonstrated experience in planning, evaluating, analyzing, and implementing government programs.

• Experience as an instructor or manager of adult education programs for security professionals.

• Excellent oral and written communication skills, including ability to communicate solutions effectively to both technical and non-technical audiences.

• Ability to function effectively in challenging situations.

• Must possess and maintain a SECRET security clearance.

C.3.2 CONTRACT ADMINISTRATOR

The position of Contract Administrator requires expertise in acquisition regulations, the Basic

Contract’s terms and conditions, Order procedures, proposal preparation, negotiations, and

Contract/Order administration, including but not exclusively:

a) Advising and assisting customers regarding the technical scope of the Contract.

b) Providing all reporting information required under the Contract accurately, thoroughly and timely.

c) Resolving issues related to Order performance under the Contract.

d) Attending meetings and conferences as necessary.

Minimum qualifications:

• U.S. Citizen

• Bachelor’s degree minimum. Master’s degree preferred.

• Must have at least 3 years of experience supporting government programs/contracts.

• Ability to conduct all the responsibilities listed above and demonstrated communication and coordination skills.

• Demonstrated experience in planning, evaluating, analyzing, and implementing government contract requirements.

• Demonstrated excellent organizational and coordination skills.

• Excellent Microsoft Word, Excel, and SharePoint skills.

• Ability to function effectively in complex situations with multiple stakeholders.

• SECRET security clearance.

C.4 GENERAL REQUIREMENTS:

The Contractor shall be responsible for providing professional personnel and integrated services in accordance with the listed labor categories and descriptions (which are not all inclusive) included in this contract. This includes professional personnel with proven expertise in law enforcement, security, administrative support, subject matter experts, instructors, executive management personnel, human resources personnel, Government acquisitions support, analysts, consultants, technical writers, other combinations thereof as described herein, to meet the operational training needs of the DOS, and Bureau of Diplomatic Security along with other offices identified with the U.S. Department of State at the time of Task Order. All positions shall comply with position descriptions found in Attachment C.

Prior to the start of services, the Contractor shall have:

Personnel with the ability to utilize computer hardware and software programs for the management of reports, timesheets and other data processing procedures required under the specific job position description. The Government shall hold exclusive data and/or copyrights to all materials, reports, databases, systems, curriculums, standards, or projects developed under this contract by contractor support.

C.5 Labor Cost Breakout

Any Contractor proposal for wages exceeding the labor category will be considered unresponsive by the government. Task Order will provide Fixed, Burdened Hourly Labor Rates that include, but are not limited to, direct labor, applicable indirect expenses, and profit. The rates must also reflect expenses for contract management and program management, including the preparation of invoices, price and technical proposals, contract status reports, etc., but must exclude travel, other direct costs, and associated General and Administrative (G&A) expenses.

The government reserves the right to review and revise position classifications, raise, or lower steps, on a case-by-case basis as determined by the COR.

C.6 PROGRAM OFFICE APPROVAL AND ACCEPTANCE OF CONTRACTOR

EMPLOYEES

Upon award, the Contractor will provide a nomination packet to the Program Office for all contractor employees for whom the Contractor intends to utilize in support of this contract. The nomination packet will consist of the information outlined below. The nomination package will be submitted to the COR and approved by the Program Office before the candidate begins work on the contract. The nomination packets must identify the labor category the contractor plans to utilize during employment and show that the candidate meets the requirements of the labor category before the candidate begins for the Program Office. The Government reserves the right to deny access to U.S.-owned or U.S.-operated facilities to any individual who does not meet the contract requirement.

The Nomination Package is comprised of the following:

• Nomination Letter;

• Individual Qualification Checklist;

• Application for Employment;

• Designation of the function that the individual is proposed to fill.

The Contractor shall require from any candidate required to operate a motor vehicle as part of their duties/ responsibilities a valid driver’s license with a future expiration date, and individual’s driving records for the past five years. A copy of each shall be placed in the employee’s permanent records and updated on a quarterly basis to ensure no issues with driving skill have developed. The COR shall have access to these records at any time and be provided copies of the quarterly reviews if action is required.

C.7 RIGHT OF FIRST REFUSAL OF EMPLOYMENT

To foster a smooth transition the Contractor shall give those individuals under contract employment who are terminated as a result of a change in Contractors the right of first refusal for employment openings under this contract in positions for which they are qualified in accordance with established pricing (see Price Evaluation). The Contractor must have the flexibility to respond quickly to changing political and budget priorities, which in DS, is often the norm and not the exception. Inherent to this solicitation is the Government's reliance upon the Contractor to provide personnel having the qualifications specified in the contract. The Contractor, however, will not continue employment of persons working under the contract, if such employees are identified to the Contractor, by the Contracting Officer, as a potential threat to the health, safety, security, general well-being or operational mission of the institution or installation and its population. The Government reserves the right to conduct criminal records checks of any

Contractor personnel supporting this contract and should a criminal record be revealed, the

Government has the right, through the agreement of the COR or GTM, to prevent that employee from supporting any further tasks under the contract.

C.8 LOCAL CULTURE AND LAWS

Contractor personnel must have the highest level of integrity, honesty, and cross-cultural sensitivity. Partner Nation interlocutors represent a wide spectrum of nationalities, cultures, ranks, and job assignments, and most will not speak English. The Contractor shall conduct themselves with respect for the local population, culture, and customs at all times. The

Contractor is bound by the laws of the United States, the Partner Nation, and countries through which they transit. The Contractor shall comply with protocols and procedures outlined by the

U.S. mission in the countries where they are performing work under a task order. The

Contractor shall maintain the highest standards of suitability, security, and conduct in compliance with applicable U.S. regulations for government organizations and employees.

Contractor shall be responsible for meeting all local licensing requirements. Contractor will provide the host government with information necessary to obtain tax exemption through normal

U.S. Embassy procedures.

C.9 DEFENSE BASE ACT (DBA) INSURANCE

Effective July 22, 2012, DoS does not have a department-wide contract for DBA insurance.

Contractors may continue using DBA policies until they expire. Contractors requiring new DBA insurance may purchase new insurance policies directly from any DOL approved insurance provider. Approved providers can be found at the Department of Labor website http://www.dol.gov/owcp/dlhwc/lscarrier.htm. Proof of DBA Insurance shall be provided to the

Contracting Officer not later than 30 days after award.

C.10 INSURANCE FOR OVERSEAS TRAVEL

Contractor staff traveling overseas on this contract shall have medical and medevac insurance in effect prior to departure. The Government reserves the right to require contractor staff travelling overseas to be screened by a physician prior to departure. The overseas screening may certify only that the contractor is fit to travel. Travel to areas with minimal medical support may require a detailed physical examination of the contractor to determine in adequate medical support is available to manage illness or serious medical emergency arising from preexisting conditions such as diabetes or heart disease.

C.11 SPOT IMPLEMENTATION

The Contractor may be required to implement Synchronized Pre-deployment and Operational

Tracker. (SPOT) as part of this contract. In accordance with FAR Clause 52.225-19, Contractor personnel in a designated operational area or supporting a diplomatic or consular mission outside the United States shall implement and use SPOT Contractor shall enter before deployment, or if already in the designated operational area, enter upon becoming an employee under the contract, and maintain current data, including departure data, for all Contractor personnel that are authorized to support a diplomatic or consular mission outside the United States. Information on how to register for SPOT is available at https://spot.dmdc.mil. Training will be provided by the

US Government to implement this system upon award.

Billeting and Life Support:

The Government and Contractor may provide services identified in this section as determined and negotiated at the time of a requirement is identified. Areas to negotiate are as follows:

Housing Support; Badging Access; Dining Services; Laundry Service/facilities; Morale, Welfare, and Recreation facilities; Transportation within the assigned country; Mail Services;

Medical Support; Dental Support; Pharmaceutical Support; Baggage; Weapons; Fuel; Mortuary

Affairs; and any other area that are applicable.

The Regional Security Office (RSO) is responsible for security and protection of the Embassy.

The RSO will determine if the individual meets criteria established by the Bureau of Diplomatic

Security and the RSO to occupy living quarters in the compound if provided by the U.S.

Government. The RSO has the authority to deny on-compound housing and hours of accessibility to all personnel requiring access to the Embassy. Should the Contractor bring employees into the area of the RSO’s responsibility, country clearance notwithstanding, and the employee is other than an American Citizen, the Government is not required to provide housing and support for that employee, and acceptance for performance against this order is on a case-by-case basis.

C.12 OVERTIME (OT) AND MISCELLANEAOUS

OT must be pre-approved in advance and support must be included with the invoice. All OT rates are computed, consistent with applicable local law, by the contractor utilizing base rates in base contract unless negotiated or explicitly stated otherwise in this order. Overtime rules for GS employees under Title 5 do not apply. See, https://www.opm.gov/policy-data-oversight/pay-leave/pay-administration/fact-sheets/overtime-pay-title-5/ .

Please ensure that personnel update their email signatures on correspondence with the new firm's name; ensure theses personnel update their Global Address Listing in Outlook for the https://www.opm.gov/policy-data-oversight/pay-leave/pay-administration/fact-sheets/overtime-pay-title-5/ https://www.opm.gov/policy-data-oversight/pay-leave/pay-administration/fact-sheets/overtime-pay-title-5/

Department; and lastly ensure all badging is current and not expired. Government Furnished

Equipment for this Task Order will be identified and added to this task order for communications

(FOBs, Blackberry’s, laptops, other equipment, etc.).

DOSAR 652.204-70 DEPARTMENT OF STATE PERSONAL IDENTIFICATION CARD

ISSUANCE PROCEDURES (MAY 2011)

(a) The Contractor shall comply with the Department of State (DOS) Personal Identification

Card Issuance Procedures for all employees performing under this contract who require frequent and continuing access to DOS facilities, or information systems. The Contractor shall insert this clause in all subcontracts when the subcontractor’s employees will require frequent and continuing access to DOS facilities, or information systems.

(b) The DOS Personal Identification Card Issuance Procedures may be accessed at http://www.state.gov/m/ds/rls/rpt/c21664.htm.

(End of clause)

C.13 SECTION B CLIN STRUCTURE

There shall be a Labor CLIN and an ODC CLIN for various project locations.

C.14 PERIOD OF PERFORMANCE

The period of performance for this contact is a base period of one (1) year and four (4) twelve-month option periods.

Base Period: 03/02/2025 – 03/01/2026

Option Period One: 03/02/2026 – 03/01/2027

Option Period Two: 03/02/2028 – 03/01/2029

Option Period Three: 03/02/2029 – 03/01/2030

Option Period Four: 03/02/2030 – 03/01/2031

52.217-9 Option to Extend the Term of the Contract

(a) The Government may extend the term of this contract by written notice to the

Contractor within 5 days; provided that the Government gives the Contractor a preliminary written notice of its intent to extend at least 10 days before the contract expires. The preliminary notice does not commit the Government to an extension.

http://www.state.gov/m/ds/rls/rpt/c21664.htm

(b) If the Government exercises this option, the extended contract shall be considered to include this option clause.

(c) The total duration of this contract, including the exercise of any options under this clause, shall not exceed 5 years.

52.217-8 Option to Extend Services (Nov 1999)

The Government may require continued performance of any services within the limits and at the rates specified in the contract. These rates may be adjusted only as a result of revisions to prevailing labor rates provided by the Secretary of Labor. The option provision may be exercised more than once, but the total extension of performance hereunder shall not exceed 6 months. The

Contracting Officer may exercise the option by written notice to the Contractor within 5 days.

DOSAR 652.232-72 LIMITATION OF FUNDS (AUG 1999)

(a) Of the total price in Section B (or the “Prices” section), only the amount stated on the contract award document or subsequent modifications is now available for payment and obligated under this contract. It is anticipated that from time to time, additional funds will be obligated under the contract until the total price of the contract is obligated.

(b) The Government is not obligated to pay or reimburse the contractor more than the amount obligated pursuant to this clause. The contractor agrees to perform the contract up to the point at which the total amount paid and payable by the Government (including amounts payable for subcontracts and settlement costs if this contract is terminated for convenience) approximates but does not exceed the total amount obligated.

(c)(1) It is contemplated that funds now obligated under this contract will cover the work to be performed until [TBD at the task order level].

(2) If the contractor considers the funds obligated under this contract to be insufficient to cover the work to be performed until that date, or another date agreed to by the parties, the contractor shall notify the contracting officer in writing and indicate the date on which it expects expended funds to approximate 75 percent of the total amount obligated.

The notice shall state the estimated amount of additional funds required to continue performance through the date specified in paragraph (c)(1) of this clause or another date agreed to by the parties.

(3) If, after notification is provided pursuant to paragraph (c)(2) of this clause, additional funds are not obligated, or an earlier date than the date in paragraph (c)(1) of this clause is not agreed to, the contractor shall not be obligated to continue performance under this contract (including actions under the termination clause of this contract) beyond the funds obligated for contract performance.

(d) When additional funds are obligated from time to time for continued performance of this contract, the contract shall be modified to increase the funds obligated and to indicate the period of performance for which funds are applicable. The contractor may notify the contracting officer as provided in paragraph (c)(2) of this clause regarding any additional funds obligated.

(e) If the contractor incurs additional costs or is delayed in the performance of work under this contract, solely by reason of the Government’s failure to obligate additional funds in amounts sufficient for the timely performance of this contract, an equitable adjustment may be made to the price, or time of delivery, or both.

(f) This clause shall become inoperative upon obligation of funds sufficient to cover the full price stated in the contract, except for rights and obligations then existing under this clause.

(g) Nothing in this clause shall affect the Government’s right to terminate the contract for convenience or default.

(End of clause)

DOSAR 652.242-73 AUTHORIZATION AND PERFORMANCE (AUG 1999)

(a) The contractor warrants the following:

(1) That it has or will obtain authorization to operate and do business in the country or countries in which this contract will be performed;

(2) That it has or will obtain all necessary licenses and permits required to perform this contract; and,

(3) That it shall comply fully with all laws, decrees, labor standards, and regulations of said country or countries during the performance of this contract.

(b) If the party performing the work will be a subcontractor or joint venture partner, then such subcontractor or joint venture partner agrees to the requirements of paragraph (a) of this clause.

(End of clause)

DOSAR 652.225-71 SECTION 8(A) OF THE EXPORT ADMINISTRATION ACT OF 1979,

AS AMENDED (AUG 1999)

(a) Section 8(a) of the U.S. Export Administration Act of 1979, as amended (50 U.S.C. 2407(a)), prohibits compliance by U.S. persons with any boycott fostered by a foreign country against a country which is friendly to the United States and which is not itself the object of any form of boycott pursuant to United States law or regulation. The Boycott of Israel by Arab League countries is such a boycott, and therefore, the following actions, if taken with intent to comply with, further, or support the Arab League Boycott of Israel, are prohibited activities under the

Export Administration Act:

(1) Refusing, or requiring any U.S. person to refuse to do business with or in Israel, with any Israeli concern, or with any national or resident of Israel, or with any other person, pursuant to an agreement of, or a request from or on behalf of a boycotting country;

(2) Refusing, or requiring any U.S. person to refuse to employ or otherwise discriminating against any person on the basis of race, religion, sex, or national origin of that person or of any owner, officer, director, or employee of such person;

(3) Furnishing information with respect to the race, religion, or national origin of any

U.S. person or of any owner, officer, director, or employee of such U.S. person;

(4) Furnishing information about whether any person has, has had, or proposes to have any business relationship (including a relationship by way of sale, purchase, legal or commercial representation, shipping or other transport, insurance, investment, or supply) with or in the State of Israel, with any business concern organized under the laws of the

State of Israel, with any Israeli national or resident, or with any person which is known or believed to be restricted from having any business relationship with or in Israel;

(5) Furnishing information about whether any person is a member of, has made contributions to, or is otherwise associated with or involved in the activities of any charitable or fraternal organization which supports the State of Israel; and,

(6) Paying, honoring, confirming, or otherwise implementing letter of credit which contains any condition or requirement against doing business with the State of Israel.

(b) Under Section 8(a), the following types of activities are not forbidden compliance with the boycott, and are therefore exempted from Section 8(a) s prohibitions listed in paragraphs (a)(1) through (6) above:

(1) Complying or agreeing to comply with requirements:

(i) Prohibiting the import of goods or services from Israel or goods produced or services provided by any business concern organized under the laws of Israel or by nationals or residents of Israel; or,

(ii) Prohibiting the shipment of goods to Israel on a carrier of Israel, or by a route other than that prescribed by the boycotting country or the recipient of the shipment;

(2) Complying or agreeing to comply with import and shipping document requirements with respect to the country of origin, the name of the carrier and route of shipment, the name of the supplier of the shipment or the name of the provider of other services, except that no information knowingly furnished or conveyed in response to such requirements may be stated in negative, blacklisting, or similar exclusionary terms, other than with respect to carriers or route of shipments as may be permitted by such regulations in order to comply with precautionary requirements protecting against war risks and confiscation;

(3) Complying or agreeing to comply in the normal course of business with the unilateral and specific selection by a boycotting country, or national or resident thereof, of carriers, insurance, suppliers of services to be performed within the boycotting country or specific goods which, in the normal course of business, are identifiable by source when imported into the boycotting country;

(4) Complying or agreeing to comply with the export requirements of the boycotting country relating to shipments or transshipments of exports to Israel, to any business concern of or organized under the laws of Israel, or to any national or resident of Israel;

(5) Compliance by an individual or agreement by an individual to comply with the immigration or passport requirements of any country with respect to such individual or any member of such individual’s family or with requests for information regarding requirements of employment of such individual within the boycotting country; and,

(6) Compliance by a U.S. person resident in a foreign country or agreement by such person to comply with the laws of that country with respect to his or her activities exclusively therein, and such regulations may contain exceptions for such resident complying with the laws or regulations of that foreign country governing imports into such country of trademarked, trade named, or similarly specifically identifiable products, or components of products for his or her own use, including the performance of contractual services within that country, as may be defined by such regulations.

(End of clause)

C.15 REPORTS/DELIVERABLES

The listing of major Reports/Deliverables and required timeframes for submittal is below.

Other schedules may be reflected in project plans, Standard Operating Procedures, or special assignments with specific deliverables and deadlines.

Deliverables Table

Title Frequency – Due Date Deliver To

Kick Off Meeting Within 10 business (10) days after award.

Participants: Contracting

Officer Contracting Office

Representative, GTMs and

Contractor

Standard Operating

Procedures (SOP)

For the initial submission, reviewed and updated within

45 business days of contract award. Subsequently, reviewed and updated as procedures change. At a minimum, updated NLT five business days prior to each anniversary of the Date of

Award.

GTM, COR or designate

Monthly Summary/Status

Report

Monthly – Ten (10) business days after the end of each month

COR or designate

Transition-In Plan Draft submitted with the

Technical Proposal. Final

NLT 10 days after award.

COR or designate

Quality Management Plan

(QMP)

Draft submitted with the

Technical Proposal. Final

NLT 10 days after award.

Updated as procedures change.

COR or designate

Training Management

Plan

Draft submitted with the

Technical Proposal. Final

NLT 30 days after award.

COR of designate

Deliverables Description

Kick-off Meeting

The Contractor shall schedule a Task Order kick-off meeting within ten (10) business days after award. At the Kickoff Meeting, the GTM will discuss each specific task with the Contractor to ensure that the goals and objectives are clearly defined. All the reporting and deliverables will be discussed, and the timing, content, and format agreed

to. In addition, such topics as updating the SOPs and QMP will be covered. The preparation of invoices that track and charge funding sources, obligations and balances by initiatives will also be discussed.

Standard Operating Procedures

Within 45 business days of contract award, the Contractor shall review all SOPs and document templates for each supported task area and update them to reflect current DS-approved procedures and requirements. In its review of the SOPs and templates, the

Contractor shall recommend and, after COR or designee approval, incorporate process improvements and industry best practices that align with DS’s objectives. Once approved by the Government, the Contractor shall ensure that all work products and documents produced under this contract adhere to the SOPs and templates. Throughout the contract period of performance, the Contractor shall maintain, and update SOPs and templates as needed to ensure that they continue to reflect the latest Government-approved procedures and requirements. At a minimum, the Contractor shall review and update SOPs and templates annually.

Monthly Summary/Status Report

Report shall include at a minimum the following information:

a) A summary of progress and activities

b) Progress and activities projected for the following month.

c) Anticipated difficulties in upcoming tasks and any unresolved issues on current tasks

d) Recommended issue resolutions, improvements, or solution options

e) Problem management and reporting in support of the ongoing surveillance, tracking, problem escalation, resolution and reporting of problems identified during application testing or operation.

f) For new design and development projects, the status and progress, plan vs. actual schedules, schedule performance indicators, and current schedule estimate to complete information.

C.15.1 TASK ORDER MANAGEMENT PLAN (TOMP)

A. The Contractor shall identify their approach and methodology for meeting the task order

SOW requirements, with definable metrics and specific achievable objectives, in a TOMP, which shall be part of the TORP technical proposal. The purpose of the TOMP is to ensure that the

Contractor has reviewed and understands all task order SOW requirements and has adequately planned for all of the activities, equipment, supplies, material, and support functions needed to successfully (1) start-up; (2) perform the work; and (3) transition out when required by the

Government.

B. If the Contractor intends to subcontract any portion of the work required under the TO, the

Contractor must append the Subcontractor’s TOMP covering the subcontracted portion of the work to their (the Contractor’s) TOMP. The Subcontractor’s TOMP shall meet the same TOMP requirements to be met by the Contractor.

C. The Contractor's TOMP is incorporated by reference the Contractor shall, therefore, be bound as so incorporated, by the statements and specific plans making up their TOMP, to include that of their subcontractor(s).

D. In accordance with COR or CO written instructions and request, within thirty (30) calendar days the Contractor shall modify and electronically resubmit their TOMP to the aforementioned

Government officials for review and approval.

E. Deviations from or any changes made to the Government-approved Contractor’s TOMP requires COR and/or CO prior written approval.

F. All planning requirements established below shall be included in the Contractor’s TOMP.

The Contractor shall develop the following plans as part of their TOMP:

1. Management approach, to include PMO organizational structure, corporate philosophy, subcontract management, adherence to task order language requirements, etc.

2. A Staffing Plan describing how they will ensure that the personnel TO staffing requirements are continually met, taking into account recruitment, screening, and retention.

3. A Training Management Plan describing how they will effectively implement their training program, to include all logistical support thereof, if training services are required by the TO.

4. A detailed Mobilization and Transition Plan describing how they will effectively deploy and provide resources at the TO performance location. The Contractor’s ability to quickly, efficiently, and effectively stand-up the required TO services is vitally important to DS/T/ATA and the overall success of DS’ mission.

5. A Logistics and Property Management and Accountability Plan describing how they will effectively acquire, deploy, manage and account for all required resources, equipment, supplies, and material at the TO performance location.

7. A Risk Management Plan to identify, assess, and prioritize risks in order to minimize, monitor, and control the impact of unfortunate and unknown events. As part of this plan, the Contractor shall recommend strategies to manage such identified risks.

8. A Reporting and Information Plan to capture information requirements and ensure that such information is delivered to the appropriate stakeholder in the required format(s) and timeframe(s). The purpose of the reporting and information plan is to identify the appropriate level of communication for each stakeholder, what information should be distributed, and the frequency of communications, in order to meet the information needs of all stakeholders.

9. A Quality Control Plan that describes the methods they will use to review and analyze their compliance with the TO requirements; identify and analyze relevant risks associated with achieving compliance; evaluate how well operations are functioning; and ensure that integrity and ethical values are maintained and demonstrated by management and staff.

The QCP shall describe how the Contractor will ensure the quality and contract compliance of the security services for all locations where performance will occur. The

Contractor’s QCP shall apply to all supplies and services provided to the Department of

State (DOS). The QCP shall describe:

(a) Any industry certifications, e.g., ISO 9000, that apply to quality control/quality assurance and how they will be instrumental in said capacity.

(b) The means and process used by the Contractor to monitor and document contract performance and compliance. Identify what corrective action thresholds are established and the existing remedies. Prescribe documentation of corrective action and what mitigation steps were implemented to prevent reoccurrence. Identify when a corrective action will be initially implemented, and how corrective action will be continuously implemented and used to prevent recurrences.

(c) Outline the roles and responsibilities within the organization of the different levels of management and supervision in the quality review system.

(d) Discuss the means in which quality standards process is created, implemented and maintained. How will quality systems/procedures will be documented/archived and transformed into lessons learned.

(e) How will contractor communications and records be integrated with the quality control system.

(f) Outline the safeguards in place to ensure all employees are in compliance with the physical requirements.

(g) A QCP must include performance metrics, standards of performance, and methods of review employed to meet the specifications and requirements of the contract.

(h) Detail mitigation strategies and anticipated resolution times for shortfalls. Include how the contractor will ensure that services are performed in accordance with the SOW and COR direction.

(i) Include a method of proactively discovering deficiencies in the services performed.

Report, what, if any, process improvements strategies are employed.

(j) Include a description of how deficient performance will be followed up with corrective action. Outline the process for discovering, documenting, resolving and reporting deficiencies.

(k) Identify how records documenting inspections and any corrective actions will be maintained throughout the life of the contract. Describe records maintenance to include the methodology, inspection schedule and corrective action documentation.

(l) Describe how the contractor will ensure that equipment is properly issued, stored, controlled and maintained for accountability.

(m) It is important to define the distinction in terminology between the Quality Control Plan

(QCP) and the Quality Assurance Surveillance Plan (QASP). The Contractor, and not the

Government, is responsible for management and quality control actions necessary to meet the quality standards set forth by the contract. The Contractor develops and submits a Quality

Control Plan (QCP) for Government approval in compliance with contract deliverables. Once accepted, the Contractor then uses the QCP to guide and to rigorously document the implementation of the required management and quality control actions to achieve the specified results. The QASP on the other hand, is put in place to provide Government surveillance of the

Contractor’s quality control efforts to assure that they are timely, effective, and are delivering the results specified in the contract.

10. A Continuity of Operations Plan (COOP) addressing how they will ensure continuity of contractually obligated services during adverse events to include, but not limited to, labor disputes, civil unrest, localized acts of nature, technological emergencies, attack on the compound, or any other situation that would negatively impact the Government. Detailed planning guidance and plan templates to assist in continuity planning can be found at:

http://www.fema.gov/planning-templates.

The below Table summarizes the Task Order deliverables and defines the distribution list.

Task Order Deliverables

Deliverable Task Reference Due Date Update frequency

Distribution

Task Order

Management

Plan

C.17 (above)

Within 30 days of award.

As required COR/CO

Weekly Status

Report

C.17 (below) Weekly COR/CO

The Weekly Status Report will include:

i. Worked performed during the reporting period including accomplishments, real and anticipated issues, and recommendations for corrective action.

ii. Immediate actions required of the Government for the continued on-time and on cost performance of the Task Order.

http://www.fema.gov/planning-templates

iii. Listing of Personnel, Location, TO CLIN, PD ID, Actual Base Hourly Rate, GS

Equivalence, Contractor/subcontractor, Status (filled on hold, pending, etc.), COR/GTM, Government email, comments

iv. Listing of all planned travel, to include: cost forecast, listing of personnel traveling, and status updates

C.16 INSPECTION AND ACCEPTANCE CRITERIA

Final inspection and acceptance of all work performed, reports and other deliverables will be performed at the place of delivery. Acceptance of all written documents and other deliverables will be contingent upon the Contracting Officer's Representative (COR)/ Government Technical

Monitor (GTM) review and approval. In the GTM's absence, the Assistant Government

Technical Monitor (AGTM) will exercise review and approval authority for critical situations.

Unless valid justification is cited to the contrary, the COR/GTM comments will be incorporated into their respective final documents and reports. If the COR/GTM comments provided fail to conform to safe business practices or are deemed technically unsound, it is the responsibility of the Contractor to advise the COR/GTM. Consensus is required between the COR/GTM and the

Contractor. If consensus cannot be achieved, actions will be as directed by the COR/GTM.

C.17 FACILITY SECURITY REQUIREMENTS

a) A facility security clearance at the TOP SECRET level is required for contract performance in accordance with the DD Form 254, Department of Defense Contract

Security Classification Specification, attached to this contract.

b) Since it will be necessary for some Contractor personnel to have access to classified material and/or to enter into areas requiring a security clearance, each Contractor employee requiring such access must have an individual security clearance commensurate with the required level of access prior to contract performance. Individual clearances shall be maintained for the duration of employment under this contract, or until access requirements change.

c) The Contractor shall obtain a Department of State building pass for all employees performing under this contract who require frequent and continuing access to Department of State facilities in accordance with Bureau of…