Attachment B Past Performance Questionnaire to Vendor.pdf

PDF 423 KB Posted

Attached to
Non-Emergent Wheelchair Transportation Services
Solicitation number
36C25626R0073
Issued by

About this file

This is a Past Performance Questionnaire template used by the Michael E. Debakey VA Medical Center to evaluate offerors' prior contract performance for solicitation 36C25626R0073. The form is completed by references who have direct experience with the offeror's work and must be returned to the contracting office no later than 07/15/2026 at 1300 CST via email to Oney.kelly@va.gov.

The questionnaire contains 14 evaluation items rated on a five-point scale (N/A, 1-5), assessing overall quality and satisfaction, delivery performance, quality of service delivered, problem resolution capabilities, and contractor personnel quality. Additional sections require yes/no responses regarding cure notices, termination for default actions, contract option exercises, and database filing of past performance information. The form requests specific contract details including period of performance dates, dollar value, and a description of services provided. Respondents are instructed that their comments are source selection sensitive and their identities will remain confidential per Federal Acquisition Regulation requirements. The form concludes with a request for offerors to attach relevant past performance database reports or supporting documentation to supplement the evaluation.

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36C25626R0073 ATTACHMENT 2

ATTACHMENT 2

PAST PERFORMANCE QUESTIONNAIRE

REFERENCE INSTRUCTIONS: The Michael E. Debakey VA Medical Center is considering the Offeror listed below for award of a VA contract. Your comments would be appreciated regarding this firm’s past performance. The intent of this form is to evaluate the offeror’s services. Your comments are considered Source Selection Sensitive; therefore, you are advised that the Federal Acquisition Regulation prohibits the release of the names of individuals providing reference information about Offeror’s past performance.

This survey should be completed by an evaluator with sufficient familiarity of the offeror’s performance and returned to the contracting office by the evaluator no later than 07/15/2026 (1300, CST) the closing date of the solicitation by e-mail to Oney.kelly@va.gov..

Include the solicitation number on the subject line of all e-mails. Solicitation Number: 36C25626R0073

Offeror’s Name: ____________________Offeror’s e-mail: __________________________________

Request for Proposal:_________________________________________________________________

Name of Person Completing the Evaluation:

Telephone: E-mail: ______

Title:

Company/Organization:

Please rate the offeror in each of the following areas. Note: there is room for comments where you deem remarks would be helpful to our evaluation.

• Not Applicable: N/A

• 1: Performance clearly below the contract performance standard or requirement

• 2: Performance occasionally does not meet minimum contract performance standard or requirement

• 3: Performance that meets the minimum contract performance standard or requirement

• 4: Performance that meets and occasionally exceeds the contract performance standard or requirement

• 5: Performance that almost always exceeds the contract performance standard or requirement

1. Overall quality/satisfaction N/A 1 2 3 4 5

Overall satisfaction with the Offeror’s performance. Would you (the reference) choose to work with this offeror again?

2. Delivery performance N/A 1 2 3 4 5

Delivery performance includes delivery consistency, on time performance, and flexibility in responding to emerging issues and implementing required solutions.

mailto:jeffrey.finley@va.gov.

36C25625Q1366 ATTACHMENT 2

3. Satisfaction with the quality of service delivered N/A 1 2 3 4 5

Rate the effectiveness and applicability of the plans and strategies delivered and the actual implementation of those.

4. Satisfaction with problem resolution N/A 1 2 3 4 5

This includes the offeror’s ability to solve problems, the speed in which they handle problems, and their effective delivery of resolutions.

5. Satisfaction with the quality of contractor personnel N/A 1 2 3 4 5

Rate the quality of the contractor’s staff in executing the project work scope.

6. Have you issued a cure notice, show cause notice, suspension of progress payments or other letters directing the correction of a performance problem in the past 3 years?

Yes No If Yes, please explain.

7. Have you terminated this contractor for default within the past 2 years, or are there any pending termination actions?

Yes No If Yes, please explain.

8. Based on the offeror’s overall performance, would you award them another contract?

Yes No If No, please explain.

9. Have you discussed any adverse past performance problems with the Offeror and given them an opportunity to comment?

Yes No Please explain.

10. Do you file past performance information in a database that the Contracting Officer may search?

Yes No Please explain.

11. If the contract had options, were those options exercised?

Yes No Please explain.

12. List the dates of the contract period of performance (when were services provided)?

13. What was the dollar value of the contract performed by the offeror?

36C25625Q1366 ATTACHMENT 2

14. Provide a brief description of the services provided by the offeror for this contract.

Please attach any past performance database reports or other material you deem appropriate to a full understanding of the Offeror’s past performance by the evaluator.

File details come from the government source that posted it. Updated .