Attachment_B_-_Firm_experience._Required.docx

Attachment B is a document from the City of Palo Alto's Request for Proposals (RFP #195677) for a comprehensive permitting and land management software system. The RFP seeks a modern, cloud-based solution to replace the current platform, supporting permitting, land management, code enforcement, and inspection functions. The solicitation was released on October 8, 2025, with proposals due by November 11, 2025 at 3:00 pm PST. The anticipated project timeline includes vendor interviews in December 2025 - January 2026, intent to award in March 2026, project initiation in April 2026, and a targeted go-live in September 2027 or earlier.

The procurement will support up to 200 user licenses with potential for additional licenses and requires comprehensive data migration of 42 years of historical records. While specific budget details are not explicitly stated, the RFP suggests the city is seeking a solution with annual SaaS licensing, hosting, maintenance, and training costs, plus one-time implementation expenses. The city emphasizes the need for a vendor with proven expertise in permitting functions, collaborative implementation, scalability, strong security features, and the ability to integrate with existing systems like ArcGIS, Power BI, and SolarAPP+. The vendor will be expected to provide 60 days of post-go-live support and demonstrate capabilities in areas such as dynamic form processing, online permit applications, real-time status tracking, and mobile inspection support.