The document is a Cost Proposal Format for RFP 195677, issued by the City of Palo Alto's Planning & Development Services Department, seeking a cloud-based permitting and land management software solution. The RFP targets a comprehensive system covering permitting, land management, code enforcement, and inspections, with the goal of modernizing the city's current technology platform. The proposed solution requires licensing for up to 200 users, with provisions for potential additional user licenses, and includes implementation services such as process mapping, software configuration, data migration (covering 42 years of records), end-user and system administrator training, and 60 days of post-go-live support.
The cost proposal template breaks down pricing into three primary categories: ongoing costs (annual SaaS licensing, hosting, maintenance, and training), one-time implementation costs (evaluated criteria), and optional add-ons for additional user licenses. The City seeks a vendor with proven expertise in permitting functions, collaborative implementation approach, scalable and secure platform, strong support capabilities, and innovative technology solutions. The RFP emphasizes the need for a system that can improve efficiency, enhance customer experience, and provide long-term technological value while meeting the evolving digital service expectations of the Palo Alto community.