Attachment A Statement of Work.pdf

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Statement of Work (SOW) for SRT Canine Contractor

1.0 INTRODUCTION

1.1 Organization

1.1.1 The Bureau of Alcohol, Tobacco, Firearms and Explosives (ATF) is a law enforcement organization within the U.S. Department of Justice with unique responsibilities dedicated to reducing violent crime and protecting the public. As such, ATF enforces the federal laws and regulations relating to alcohol, tobacco, firearms, explosives, and arson by working directly and in cooperation with other federal, state, and local governments, and non-governmental organizations to:

• Provide fair and effective industry regulation.

• Support and assist federal, state, local and international law enforcement.

• Suppress and prevent crime and violence through enforcement, regulation, and community outreach.

• Provide innovative training programs in support of criminal and regulatory enforcement functions.

1.1.2 The Special Operations Division (SOD) is responsible for supporting ATF's Field Operations mission to conduct criminal investigations, regulate the firearms and explosives industries, and assist other law enforcement agencies. This is accomplished by dedicated employees who participate in several unique divisions. Our largest branch is the Tactical Management Branch (TMB), which coordinates ATF's preparation and readiness for critical incidents, major/complex investigations, and significant tactical operations. TMB manages the Special Response Team Program (SRT) which is comprised of five (5) teams consisting of full- and part- time members who conduct high-risk enforcement operations throughout the country. An essential component of the SRT Program is Canine Handler Teams, who work in conjunction with our tactical teams to clear buildings and other target locations, perform searches for hidden suspects, conduct tracking and large area search missions, and as a last resort, apprehend violent criminals/suspects/individuals who are actively resisting arrest and/or attempting to flee. ATF SOD certifies our Canine Teams internally.

In addition to the police/security role our Canines perform, SRT Canines are trained to not only be aggressive when required, but to be social and highly intelligent. These Canine Teams are a critical part of our SRT with a vital mission. This mission includes:

• Enhance Safety

• Provide advanced search, tracking, and apprehension capabilities

• Work in conjunction with the SRT to clear buildings and other target locations. SOD is issuing this SOW in order to define the services that will be provided by a Canine Training Team (hereinafter referred to as

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“Contractor”). The Contractor is to provide instruction, oversight, evaluation, and feedback/assessment on our SRT Canine program.

2.0 Objective. The objective of this requirement is to acquire the short-term services, estimated at 12 months, that the contractor will deliver the required services to our SRT Canine Program. The SRT Canine Program is unique and highly specialized, and the instructors must meet very specific requirements to properly do this highly skilled job. Prior experience with a SRT Canine Program, preferably ATF SRT, is required to provide the same methodical training which is currently instilled within ATF. This requirement includes instructors having extensive knowledge in the selection and training of a tactical Canine, which must include prior Police SWAT/ATF SRT canine handler/trainer experience. This twelve (12) month contract is intended to provide specific Subject Matter Experts (SME) instructor experience to the ATF SRT Canine Program.

3.0 Scope. ATF seeks a Contractor with the proper skills and knowledge related to planning, organizing, and delivering Canine training to ATF Canine Handlers and ATF SRT Members. These individuals must meet all the requirements for this highly specialized contractor’s position(s), and the Canine Instructor Handlers operating under this Contract shall be available for travel throughout the United States.

4.0 TASKS

4.1 All Contractor’s tasks listed under 4.0 and deliverables under 5.0 must be addressed in the proposal:

4.1.1 Contractor shall travel to training sites across the United States and will be delivering training in venues/settings such as (but not limited to) the Federal Law Enforcement Training Center (FLETC) in Brunswick, GA and various locations throughout the United States to include local Police Departments, Sheriff’s Offices, and private training facilities. Having previous FLETC instruction experience is preferred.

4.1.2 Contractor will instruct from ATF approved lesson plans using various delivery methods but not limited to: in person and/or virtual PowerPoint presentations, case study scenarios with interactive content, hands on demonstrations and interactive participation. The Contractor will coordinate onsite ATF SRT Canine training, to include the coordination and completion of administrative activities, for both pre- and post- training delivery requirements.

This training will include certification, recertification, maintenance, and Basic Course of Instruction. Previous experience using ATF lesson plans is preferred.

4.1.3 The Contractor shall have a flexible work schedule and will work with SOD SMEs to both modify and create ATF SRT Canine lesson plans for use during the aforementioned training.

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4.1.4 Contractor will assist in providing curriculum development and maintenance of these training classes. ATF SOD will provide ATF approved course lesson plans for the trainings and work with contractor on changes and updates. Any instructor deviation shall be agreed upon in advance and in writing.

4.1.5 The Contractor will identify local training venues (local law enforcement training facilities, federal law enforcement training facilities, civilian training facilities) , that possess training facilities large enough to host participants, instructors, and attending staff from ATF. Experience running Canine training at locations throughout different areas of the United States (East Coast, West Coast, South, etc.) is preferred.

4.1.6 The Contractor must have knowledge and be skilled in teaching the following:

• Canine obedience

• Operational SWAT/SRT tactics with a Canine

• Tracking

• Building searches

• Area searches

• Aggression control

• Evidence searches

• Use of Force

• Decoy techniques and skills

• Canine problem solving

• E-Collar

• Canine bite development

• Urban Canine tactics

• Rural Canine tactics

• Canine care

• Canine first aid and Trauma care

• Canine testing and selection

• Canine handler testing and selection

• Prey drive

• Defense drive

• Neutrality to gunfire

• Back tie and table training

4.1.7 ATF staff and/or ATF SOD members will regularly evaluate the instructional skills, quality of developed lesson plans, adherence to provided lesson plans, and adherence to any applicable safety requirements of the Contractor under the terms within this SOW. Failure of the contractor to follow these guidelines will result in termination of contract.

4.1.8 The Contractor shall report to the ATF SRT Canine Program Manager and/or

Page 4 of 12 11 designee as required by the training schedule. The training schedule will be provided in advance. However, due to numerous factors (i.e.: scheduling changes, budget shortfalls, continuing resolutions, government furloughs, etc.,) any training schedule is subject to change. The contractor shall have a cadre of instructors (minimum of three) that meet the requirements of the SOW. Resumes will be required for at least three (3) instructors.

4.1.9 Facility security requirements may be site specific and vary according to the requirements and procedures of each site (such as military bases and law enforcement facilities). Security protocols will be provided at time of award.

4.1.10 The Contractor shall follow ATF safety directives in regard to the topic and physical environment of the location of instruction as well as any lesson plan or site-specific requirements. ATF Orders that may affect the conduct of training are as follows:

• ATF O 3320.4B - Explosives Usage Policy

• ATF O 3020.1S - ATF Use of Force and Weapons Policy

• ATF O 1630.1 - ATF Hazardous Exposure and Protection Program

• ATF O 3560.1D – Special Response Team Program

4.1.11 In conjunction with ATF SOD, the Contractor shall provide topic and SME instruction for each ATF SRT Canine training that occurs.

4.1.12 The Contractor shall coordinate with ATF SOD SMEs and participate on curriculum development teams.

4.1.13 Contractor will work with SOD SMEs in developing methods for obtaining participant feedback (such as physical surveys, mobile device data entry, in person feedback sessions, etc.) so that information can be datamined later to glean pertinent information, as well as document numerically recordable data points to gauge overall program effectiveness.

4.1.14 Contractor will assist in analyzing data obtained from participant feedback to create reports, articles, written papers assessing each of the classes.

4.1.15 The Contractor and applicable personnel shall be able to obtain and maintain an ATF security clearance background investigation as required by Clause ATF-04 Background Investigation Requirements, see solicitation for clause and be willing to volunteer for random drug testing. Latitude may be allowed on a case-by-case basis based on meeting ATF’s standards. For reciprocity to apply, an individual’s new position cannot require a higher eligibility than he or she currently possesses. In addition, the date of the individual’s last investigation must fall within the required timeline and the existing eligibility must not have been granted on an interim or temporary basis or by condition, deviation, or waiver. The name of the agency currently maintaining the Contractor’s background investigation must be submitted

Page 5 of 12 11 along with the Contractor’s proposal.

4.1.16 If required by ATF SOD, contractor shall provide transportation of canines to training sites, health care facilities, and on Canine procurement trips utilizing Government owned vehicles. Contractor must provide proof of liability insurance, and each instructor must have a valid driver’s license.

4.1.17 Provide basic and emergency first aid when needed, to include CPR if warranted. Must utilize all prescribed safety methods and procedures in handling trained and untrained canines in kennel areas, public environments, and veterinary treatment facilities. The contractor is required to report all injuries, canine bites, and facility safety issues to the ATF COR immediately upon incident or discovery.

4.1.18 Contractor shall be available for consultation in planning for and during operations, training, and ATF Canine program administration.

4.1.19 Contractor must have at least one (1) instructor available telephonically 24/7 for discussion and SME guidance on ATF SRT issues.

4.1.20 Contractor shall maintain a minimum of three (3) personnel on staff to meet the ATF Canine operational and training requirements in Section 13. These personnel must be Canine Instructor Handler SME’s that meet all SOW instructor requirements.

Depending on ATF Canine needs, anywhere from one (1) to three (3) instructors may be needed at one (1)time.

4.1.21 Contractor must be able to assess, evaluate, and acquire new Canines for the ATF Canine Program. These new Canines will not be accepted by ATF until approved by the SRT Canine Program Manager. Contractor will be responsible for boarding these new Canines until accepted by ATF.

4.1.22 Contractor must have the ability to test, evaluate, and procure a single purpose patrol Canine with the below specifications. These specifications must be met or exceeded:

• Breed: Working Dog breed (i.e. German Shepherd, Dutch Shepherd, Belgian Malinois)

• Age: No younger than 12 months of age and no older than 36 months of age

• Vaccines must be current – within the past 12 months will be considered current, and a historical record from whelp date (Distemper combination vaccine, Rabies, Lyme, Bordetella). Additionally, must have:

o Internal parasite testing current with a negative result within the past month of offering (blood and feces) o Current on all preventative medications – Heartworm, flea, and tick etc.

Page 6 of 12 11 o Physical examination documented by a Licensed Veterinarian within the past 12 months (Veterinary Facility POC must be provided).

ATF reserves the right to verify all medical documentation provided.

o Normal hip, elbow, shoulder and knee x-rays must be provided– no evidence of Degenerative Joint Disease or previous injuries o Complete written disclosure of medical/behavioral history from vendor

• Be in excellent health

• Propensity to follow directions from a Handler

• Have a strong toy drive

• Environmental and behavioral stability – be able to show environmental confidence and behavioral stability in diverse areas and be able to work in different climates and terrains.

• Must not have any chronic health issues

• Must not have any abnormal behaviors

• Must not have a lack of cooperative behavior

5.0 DELIVERABLES

5.1 The Contractor shall submit a written quarterly report to the Canine Program Manager or designee to include the following:

5.1.1 Activities and accomplishments for each training.

5.1.2 Projected activities for each quarter.

5.1.3 Details of any issues requiring resolution including any recommended solutions.

5.2 The Contractor shall be responsive to all ATF requests on this contract. Telephone calls should be returned no later than close of business the following business day. Email requests should be returned within three (3) business days. Please note that in addition,

4.1.19 states that contractor must have at least one (1) instructor available telephonically 24/7 for discussion and SME guidance on ATF SRT issues.

6.0 PLACE OF PERFORMANCE

6.1 The primary place of work shall be at various training locations throughout the

Page 7 of 12 11 continental United Sates. When requested by the SRT Canine Program Manager or designee, the Contractor shall be required to report to ATF Headquarters in Washington, DC for briefings and program updates. Training is to occur at ATF specified facilities.

7.0 TRAVEL

7.1 The Government shall reimburse the Contractor for travel costs associated with the performance of this contract. As mentioned in Sections 4.1.3, the Contractor shall be required to travel to training sites throughout the United States, up to a potential 200 days per year (funding dependent). The Contractor shall be called upon to instruct, attend meetings, and conduct training throughout the United States. Contractor travel and per diem will be in accordance with all Federal Government Travel Regulations. All travel arrangements shall be pre-approved by the Deputy Chief/SOD, or designee and the Contracting Officer’s Representative (COR).

7.2 All travel will be compensated in accordance with the Federal Travel Regulations (FTR). All work-related travel will be reimbursable based on actual allowable direct costs in accordance with FAR 31.205-46. Travel costs are at the rate specified for the location and time frame identified on http://www.GSA.gov.

7.3 All Contractor personnel may be required to travel on commercial and/or Government-provided transportation at Government cost. The respective ATF COR shall authorize all travel prior to each trip via email.

7.4 All Contractors shall ensure they only use accommodations that are within the per diem rates published on http://www.GSA.gov.

7.5 To be reimbursed, the travel expenses shall be, (i) other than local commuting travel expenses within the Contractor duty station, (ii) allowable under the FTR and the provisions of this purchase order, (iii) approved by the ATF COR prior to being incurred or expended, and (iv) allowable and necessary for performance of this task order.

7.6 Travel reimbursement requests shall be submitted in sufficient time for the respective COR to give prior approval, and shall identify, (i) the name of the traveler(s);

(ii) destination(s), including itinerary; (iii) purpose of the travel; and (iv) cost breakdown.

7.7 To be reimbursed, invoices, including travel expenses, shall provide an itemized list of the actual expenditures invoiced, including copies of the receipts. The Contractor shall maintain the original or legible copy of receipts for all travel expenses invoiced. ATF reserves the right to request evidence of any travel expense claimed or paid. The Contractor must keep a copy of this travel expense evidence for a period of two (2) years.

7.8 Under no circumstances will travel be allowed for profit.

7.9 No travel shall be reimbursed for local travel within a 50-mile radius of the Contractor’s work site or residence.

http://www.gsa.gov/ http://www.gsa.gov/

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8.0 INSPECTION AND ACCEPTANCE

8.1 Inspection/Acceptance. Services delivered under this contract shall be inspected and accepted by the ATF COR. The Contractor shall only tender for acceptance those items that conform to the requirements of this contract. The Government reserves the right to inspect or test any supplies or services that have been tendered for acceptance in accordance with the appropriate inspection and acceptance clause.

8.2 The basis for acceptance shall be compliance with the

requirements/objectives/constraints set forth in the contract, and other terms and conditions of the contract. Deliverable items rejected shall be corrected in accordance with the applicable clauses.

8.3 Acceptance Criteria. The ATF COR will review all draft and final deliverables to ensure accuracy, functionality, completeness, professional quality, and overall compliance within the guidelines/requirements of the delivery order. The Contractor shall ensure the accuracy and completeness of all deliverables. Errors, misleading or unclear statements, incomplete or irrelevant information, and/or excessive rhetoric, repetition, and “padding” shall be considered deficiencies and shall be subject to correction by the Contractor at no additional cost to the Government. The Contractor shall make any noted corrections and/or revisions within five (5) business days after government review and comment on deliverables. If the deliverable does not meet the noted criteria, the Government will return it.

8.4 Rejection Procedures. If the ATF COR rejects any deliverable, that rejected deliverable will be handled in the following manner:

a) After notification that the deliverable did not meet the acceptance criteria, the Contractor shall resubmit an updated/corrected version within five (5) business days after receipt of Government comments.

b) Upon re-submission by the Contractor, the Government will reapply the same acceptance criteria. If the deliverable does not meet the acceptance criteria a second time, the Government might consider the Contractor as having deficient performance with respect to the subject task/subtask.

c) Any rework of rejected deliverables will be completed at no additional cost to the Government.

d) No payments will be issued against rejected deliverables until they are corrected and accepted by the Government.

9.0 GOVERNMENT FURNISHED INFORMATION (ATF POLICIES, PROCEDURES

AND STANDARDS)

9.1 The Contractor shall conform to the following ATF guidelines, security requirements, and federal regulation and legislation throughout the life of the contract. Guidelines, processes, and procedures will be provided to awarded contractor at time of award. ATF

Page 9 of 12 11 reserves the right to amend/upgrade these standards and internal guidelines, and processes and procedures based on technological or other advances.

a. ATF H 7200.2 ATF Systems Life Cycle (SLC) Handbook

b. ATF’s DRAFT Enterprise Architecture Plan

c. ATF H 7200.1 Enterprise Architecture Configuration Management Handbook

d. Data Management Handbook (V2.7)

e. Minimum Database Security Requirements as prescribed by the ATF Information Systems Security Office (ATF ISSO)

f. Government Order No. ATF O 7250.1, Automated Information Systems (AIS) Security Program

g. Government Order No. ATF O 7500.4A, Computer Security Incident Response Capability

h. ATF Oracle/Designer and Oracle/Repository Utilization & Administration

Standards & Guidelines

i. NIST Special Publication 800-53

j. ATF Minimum Security Requirements for Contractor Off Site Labs

k. ATF Publication, 7500.1 Rules of Behavior and Customer Agreement for ATF Workstation Users

l. Section 508 of the Rehabilitation Act (29 U.S.C. 794d), Subpart B – Technical Standards, 1194.21, Software Applications and Operating Systems, and 1194.22, Web-based Intranet and Internet Information and Applications, as it applies to this requirement

m. Task specific information is referenced throughout the Statement of Work (SOW) and is not repeated here

10.0 GOVERNMENT FURNISHED PROPERTY

ATF will provide the following Government-furnished property:

a) N/A

11.0 MANDATORY USE OF GOVERNMENT-TO-GOVERNMENT EMAIL

11.1 Unless written exemption has been received in advance by the CO, communications between government agencies (to include Contractor) shall occur through official electronic email.

12.0 QUALITY CONTROL

12.1 The Contractor shall develop, implement, and maintain a quality control program during the life of the contract. The program shall include inspection, validation, evaluation, corrective action and procedures necessary to affect quality control of all performance and products provided under the contract. The program shall allow inspection and evaluation by the Government and shall be applicable to all subcontractors and members of the contractor’s team, as appropriate.

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13.0 CONTRACTOR PERSONNEL QUALIFICATIONS

13.1 The Contractor must maintain a cadre of at least three (3) experienced instructors in the areas of SWAT/Tactical Canine and in delivering SWAT/SRT Basic Course of Canine Instruction. The three (3) instructors must have extensive experience (see 13.2 thru 13.13) in these relevant areas is required. All areas above Must be addressed in each of the contractor’s three (3) Instructor’s resumes.

13.2 The Contractor must maintain a cadre of at least three (3) experienced instructors who have served as a qualified federal/state/local law enforcement officer in the United States for a minimum of twenty (20) years and must have at least ten (10) years’ experience as a SWAT/Tactical Canine Team Member. The resumes of each person MUST be included in the proposal. Resume MUST be signed by the person whose resume information is being forwarded.

13.3 The resumes must list the following: academic credentials and pertinent job experience, teaching history, and at least two (2) references. Each resume must include specific experience relative to these qualifications. Resumes shall be signed by the person whose resume information is being forwarded.

13.4 Within the last five (5) years, the contractor shall have developed and implemented a Police Tactical Canine Program and/or training and delivered a minimum of five (5) iterations of primary/lead instructor experience in tactical Canine training and/or a SRT Basic Course of Instruction, prefer ATF SRT but not required. Proof of this qualification must be listed in the instructor’s resume, which should include the program, department/agency, details of the program, dates, and POC that can be contacted for verification.

13.5 Within the last five (5) years, the contractor shall have delivered a minimum of five

(5) iterations of primary/lead instructor experience in the selection and training of tactical Canine teams. Proof of this qualification must be listed in the instructor’s resume, which should include the program, department/agency, details of the program, dates, and POC that can be contacted for verification.

13.6 Contractor must have a minimum of five (5) years’ experience developing tactical Canine training curricula, to include slideshows, student handouts, and student feedback forms. Proof of this qualification must be listed in the instructor’s resume, which should include the program, department/agency, details of the program, dates, and POC that can be contacted for verification.

13.7 Contractor must have a minimum of five (5) years’ experience arranging Canine training with multiple law enforcement agencies in various jurisdictions throughout the country. Proof of this qualification must be listed in the instructor’s resume, which should include the program, department/agency, details of the program, dates, and POC that can be contacted for verification.

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13.8 Contractor must have a minimum of ten (10) years’ law enforcement Canine handler experience. Proof of this qualification must be listed in the instructor’s resume, which can be contacted for verification.

13.9 Contractor must have a minimum of ten (10) years’ law enforcement SWAT/SRT Canine handler experience, prefer ATF SRT but not required. Proof of this qualification must be listed in the instructor’s resume, which should include the program, department/agency, details of the program, dates, and POC that can be contacted for verification.

13.10 Contractor must have at least twenty (20) years’ experience instructing law enforcement canine handlers at the basic, intermediary, and recurring levels. At least one

(1) of the instructors in the cadre must have at least five (5) years’ experience instructing military special operations canine handler teams and federal tactical canine team programs.

Proof of this qualification must be listed in the one (1) specific instructor’s resume which can be contacted or verification.

13.11 Contractor shall have planned and implemented scenario based and problem solving training for tactical canine teams within the last five (5) years. Proof of this qualification must be listed in the instructor’s resume, which should include the program, department/agency, details of the program, dates, and POC that can be contacted for verification.

13.12 Contractor shall continue to maintain expertise in this field through relevant activity, continuing education, professional contacts, and networking.

13.13 All of the above instructor’s requirements and training experience must be specifically proven and shown in the instructor’s resume. Resumes that simply “parrot” or acknowledge the SOW, will be considered non-responsive.

14.0 KEY PERSONNEL

14.1 The Contractor shall provide the qualifications and resume of all personnel the Contractor provides to ATF as necessary to perform the tasks listed. The Government reserves the right to reject proposed personnel that do not meet the qualifications.

14.2 The Government also reserves the right to reject any proposed personnel substitutions if the above qualifications are not met.

The Contractor shall absorb any costs resulting from substitutions of personnel initiated by the Contractor if the proposed substitution is ultimately deemed unsuitable by ATF. If the Contractor or related personnel resigns or is released under the contract, the COR shall be notified immediately. The ATF COR will provide the Contractor a copy of the out-processing checklist for clearing the building.

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15.0 CONTRACT ADMINISTRATION

Notwithstanding the Contractor’s responsibility for total management during the performance of this contract, the administration of the contract will require maximum coordination between the Contracting Officer (CO), the Contracting Officer’s Representative (COR) and the contractor. The following individuals will be the Government points of contact during performance of the contract:

See Section G of the solicitation.

The following explains the specific roles of the Government points of contact during performance of the contract:

15.1 Contracting Officer (CO): The CO is responsible for the contract administration. The CO is the only person authorized to approve changes in the terms, conditions, delivery schedules, technical requirements or price, as set forth in the contract. Any changes not made expressly by the Contracting Office will be considered to have been without authority. In such cases, the Contractor is operating at their own risk. No adjustment will be made in the contract price to cover any increase in charges incurred as a result thereof.

During any absence of the CO, identified for this contract, other warranted COs from ATF may authorize work under the contract.

15.2 Contracting Officer's Representative (COR): A COR will be designated on authority of the CO to monitor all technical aspects and assist in administering the contract. The types of actions within the purview of the COR's authority are to assure that the Contractor performs the technical requirements of the contract; to perform, or cause to be performed, inspections necessary in connection with performance of the contract; to maintain both written and oral communications with the Contractor concerning the aspects of the contract within his/her purview; to monitor the Contractor's performance under the contract and notify the Contractor and CO of any deficiencies observed; and to coordinate Government furnished property availability and provide for site entry of Contractor personnel, if required.

15.3 Contract Funding Status: The contractor should immediately notify the CO (with a copy to the COR), in writing, when billing has reached 85 percent of the contract’s amount(s) or whenever remaining funds are not sufficient to cover anticipated performance through to the contract’s expiration date; whichever is sooner. The Contractor is cautioned that performance of work above the contract’s ceiling is at the contractor’s risk.