ATTACHMENT A SOW.pdf

PERFORMANCE WORK STATEMENT

GROUNDS MAINTENANCE SERVICES

MOUNTAIN HOME NATIONAL CEMETERY

215 HEREOS DRIVE, MOUNTAIN HOME TN

The National Cemetery Administration (NCA), Mountain Home National Cemetery has an immediate need for Grounds Maintenance services. Offeror shall provide all labor, equipment, and supplies to complete Grounds and Tree Maintenance Services. Services shall include but are not limited to: Lawn/turf maintenance, trimming and edging, aerating, weeding, fertilizing, pest control, tree/shrub maintenance (includes mulching as required), leaf removal, headstone setting, and restoration of individual sunken gravesites. The Period of Performance for this project shall consist of a Base Period of twelve (12) months and four (4) one (1) year Option Periods with the Option for a Six (6) Month Contract Extension.

Note: There are eight “Agronomic Protocols” that outline appropriate policies and procedures for proper lawn care operations at this Cemetery. In case of any discrepancies between procedures specified by the protocols and those specified in this part of the Performance Work Statement (PWS), this guidance takes precedence – see attachment called “P01 – Agronomic Protocols”.

SCOPE OF WORK

LAWN MAINTENANCE

EDGING

All streets, curbs, walkways, flat markers tree wells and shrub beds shall be edged a minimum of once monthly and within two (2) weeks before Memorial Day, Veterans Day or any other holiday as identified by the COR. Width of the edging gap shall not exceed one quarter (1/4) inch to minimize tripping hazard and weeds.

TRIMMING

Grass areas not mowed around headstones, monuments, markers, and other vertical surfaces shall be trimmed with each mowing and within 3 days prior to Memorial Day, Veterans Day.

Additional trimming outside of the regular schedule may be required for additional federal holidays as identified by the COR.

Trimming around headstones shall leave grass at 3.5 inches tall, the same height as mowing.

Scalping is not acceptable. Where scalping is evident, Offeror will be responsible for repair of the damage at no cost to the Government.

Trimming must be performed after mowing not before. Trimming around headstones shall leave grass at 3.5 inches tall, the same height as mowing.

LAWN MAINTENANCE - FERTILIZATION, AEARATION, LIME APPLICATION, HERBICIDE

APPLICATION AND PEST CONTROL

The Offeror will supply all necessary chemicals, materials, applicators, hoses and other equipment to successfully complete spraying, fertilization, and weeding requirements.

Offeror shall be responsible for maintaining the turf area of the cemetery in a healthy condition by proper application of fertilizers, chemicals (to control weeds, diseases and insect pests) and lime (if soil tests indicate it is needed).

The turf is to be aerated in late Fall (September or early October). Approximately 16 acres of turf area will be treated.

Water will be furnished by the Government at no cost to the Offeror.

Before any Fertilization chemicals are administered, documentation shall be provided to the COR by the Offeror PRIOR to application and must identify the following:

x What types of chemicals/treatments are being applied?

x Quantity (in fluid ounces) x Dates of Application (See Chemical Application Schedule on Page #5) ADDED x Location of applications (identify Cemetery section) x How were chemicals/treatments applied

Fertilizer will be applied to all cemetery turf and landscape areas up to three times each year:

mid-May, early September, and mid-November, unless unfavorable weather conditions persist or as otherwise directed by COR.

The nitrogen (N) component of the fertilizer is to be 30-50% slow release, and the ratio of N:P:K is to be approximately 4:1:2 (for example, a fertilizer with an N,P,K analysis of 24-6-12 has a 4:1:2 ratio).

The rate of fertilizer applied shall be based on its nitrogen content, with 1.0 pound of actual nitrogen applied per 1000 square feet in May and September, and 1.5 pounds actual nitrogen applied in November.

Documentation shall be sent to COR of what, how much, when, where, and how the fertilizer was applied, prior to application. (See Agronomic Protocol #3: “General Turf Grass Maintenance Operations” for additional information).

LIME APPLICATIONS

Soil test will be conducted once annually. Test samples will be taken evenly throughout the cemetery to provide adequate information to determine if, and where, lime is needed.

When soil tests indicate a need for lime, it shall be applied as pellet type slow release lime at the rate indicated in those tests and shall be applied immediately following aeration in September, unless otherwise approved by the COR.

Before any application of lime is administered, documentation shall be provided to the COR PRIOR to application and must identify the following:

x What type of lime product was applied x Quantity x Date of Application (See Chemical Application Schedule on Page #5) x Location of Application (identify Cemetery section) x How was lime application administered?

WEED AND DISEASE CONTROL

All weed growth and disease shall be controlled by means of herbicide spray approved by the

COR.

Any personnel administering weed control sprays, must have a current license by the State of Tennessee to administer herbicides/pesticides.

Before any Herbicide/Pesticide applications are administered, documentation shall be provided to the COR PRIOR to spraying and must identify the following:

x What type of lime was Herbicide/Pesticide will be applied x Quantity (fluid ounces, gallon, etc.)

x Date of Application (See Chemical Application Schedule on Page #5) x Location of Application (identify Cemetery section) x How Herbicide/Pesticide was applied

Spot treatment of individual escaped or late emerging weeds will be done as needed through the growing season (at least once per month) to maintain the cemetery in a generally weed-free condition. (See Agronomic Protocol #5 “Selective Weed Control in Established Stands of Turf grass” for additional details.)

Crabgrass: A pre-emergence herbicide treatment for control of annual grasses (crabgrass) shall be applied annually before crabgrass begins to germinate (usually mid-March, earlier if conditions are unusually warm).

The herbicide rate used will be the maximum allowed by the product label for cool-season grass in that region. (See Agronomic Protocol #6 “Pre-Emergent Control of Crabgrass and Other Annual Grass Weeds in Turf grass” for additional details.)

However, if the turf fertilizer contains broadleaf herbicide then a fertilizer without broadleaf herbicide shall be used in the shrub and landscape beds. Surface application of the fertilizer to the soil is adequate for application. Any fertilizer granules remaining on foliage of ornamentals shall be thoroughly brushed or washed off immediately after application. ADD SPRING

Moles, if applicable, and any Other Pest:

Moles and any other pest shall be controlled by Talparid© and one (1) up to six (6) applications may be required annually depending on severity of pest infestation. Offeror must ensure that soil is tamped into holes and turf replaced or re-seeded to obtain an acceptable appearance at all times.

Care must be taken, especially with the early application, to not treat newly seeded areas or graves (or areas or graves to be seeded within 3 months, unless the topsoil will be replaced) because the herbicide will prevent growth of young turf grass as well as weedy grasses.

See Chemical Application Schedule below for an annual schedule of herbicide, lime, Talparid©, pesticide, and fertilizer applications.

CHEMICAL APPLICATION SCHEDULE

(This schedule is subject to change and is contingent upon favorable weather conditions at time of application):

JANUARY

No Chemical Applications Needed

FEBRUARY

No Chemical Applications Needed

MARCH

Identify and spot spray for and treat pockets of winter annual weeds with broadleaf herbicide

Application of pre-emergent weed control, broadleaf weed control and fertilizer.

Identify and spot spray trees and shrubs for insects and disease and treat as needed. (Contact COR for guidance)

APRIL/MAY

Apply fertilizer after turf is actively growing such as 24-6-16 at 4 lbs. per 1000sq. ft.

April-Spray selective herbicides to control broadleaf weeds in turf during late April when dandelions are flowering, and weeds are actively growing.

May- Apply a full rate of accepted crabgrass pre-emergence herbicide

JUNE/JULY/AUGUST

June- Early apply fertilizer 4-1-2 slow release to all turf at 1.0 per 100 sq. ft.

Application of broadleaf weed control.

SEPTEMBER

Apply fall fertilizer to cemetery turf use a 4-1-2 at 1.0 per 1000 sq. ft.

Apply Lime only if needed, based on soil test results. If PH is 5.5 or higher no lime is needed.

OCTOBER

Apply Pre-emergent for Winter weeds.

NOVEMBER/DECEMBER

Application of broad leaf weed control and fertilizer.

OVERSEEDING

Work consists of over-seeding established turf bed. All seeding materials are to conform to those specified below, unless otherwise specifically approved in writing by the Contracting Officer Representative (COR).

Applied seed must have a minimum germination percentage of 85%. Specified materials are to be applied in amounts and methods herein stipulated.

Offeror will be required to verify minimum germination requirements are met prior to application.

Seed delivery tickets must be presented indicating date, weight, analysis, and Offeror’s name, etc., are to be submitted to the COR prior to application.

Grass seed shall be a fresh new-crop seed complying with purity and germination requirements stipulated by the State of Tennessee. Grass seed mix will be specified by the COR and is Tall Fescue Blend Select Certified.

Only strains of grass sod that have been adapted in the State of Tennessee and certified by the State Agronomy Testing Laboratory will be accepted. Weed seeds and inert matter must not exceed 0.24% of total weight (all percentages are by weight). Seed is to be free of any noxious weeds.

LEAF COLLECTION

Work consists of collecting and removing from the cemetery grounds and the immediate area outside the cemetery wall all fallen leaves, branches, and twigs as needed or directed by the

COR.

All fallen leaves must be collected and removed from the site daily or as needed until all fallen leaves are removed.

Leaves, branches, and twigs will be hand raked, vacuumed or blown by walk-behind push type machines from interment areas into the roadways, and then collected and properly disposed of from cemetery grounds daily.

Offeror will inspect all areas of the cemetery during this period and ensure that there is no accumulation of leaves in any area.

TREE/SHRUB MAINTENANCE

Work consists of but is not limited to, maintaining shrubs and trees in a healthy and attractive condition by proper watering, fertilizing, near-ground pruning, spraying for pests, cultivation and mulching.

Tree maintenance or removal services may also be required when felled and/or dead, diseased trees pose a potential safety hazard to the Cemetery staff and public.

All tree related services must be performed by a certified Arborist or Tree Specialist certified by the International Society of Arboriculture (ISA). All work must be done without disturbing or damaging existing gravesites and must be completed in accordance with the following specifications outlined in the American National Standards Institute (ANSI):

x ANSI A300 (Part 1) –2001 (see attached) x A.23.1.1. American National Standards Institute (ANSI) Publications: ANSI A300: Tree Care Operations-Pruning, Trimming, Repairing, Maintaining, Removing Trees, and Cutting Brush

- Safety Requirements.

All necessary equipment for this maintenance performance shall be furnished by Offeror unless specifically stated otherwise. All cutting tools will be kept sharp and properly functioning.

Trees will be kept free of suckers. Low-hanging dead and broken branches (ones that can be SAFELY removed with a pole pruner or from a step ladder) will be removed. All cuts will be made cleanly.

Cuts for limb or branch removal will be made just outside the branch-bark collar to minimize wound closure time by the plant. All limbs one inch in diameter or over must be precut to prevent splitting. Branches 3.5 inches or larger in diameter should be lowered by ropes to the ground. Any structural weakness, decayed trunk of branches, split crotches, or branches should be immediately reported to the COR.

All new trees shall be staked. Young trees that have tipped or leaned shall also be staked back to a vertical position. Stakes should be needed for no longer than one year. Trees which have been damaged in any way will be reported to the COR. All existing tree damage by the Offeror, will be replaced at Offeror’s cost.

Shrub/Hedges will be trimmed to promote a healthy and attractive appearance and uniform growth over all parts of the plant, with the bottom wider than the top. Hedges and shrubs shall be kept free of dead branches and leaves.

Beds containing shrubs, ground cover and annual or perennial flowers shall be kept attractive and free of weeds. Any cultivation shall be generally shallow to avoid any damage to roots.

Preemergence herbicides may be used if compatible with the plants in the beds and if authorized by the COR.

Dead or dying plant material shall be reported to the COR. Replacement plants, if needed, shall be furnished by the COR and planted by the Offeror when available.

All shrubs, ground cover and bedding plants shall be watered during the growing season to the degree needed to maintain an attractive appearance should natural rainfall fail to provide the moisture needed. A watering schedule shall be provided to the COR prior to watering and approved.

Fertilization of trees and shrubs (whether in turf areas or in their own beds) will be done at the same time and with the same fertilizer (and at the same rate) used for turf fertilization.

MULCHING

All trees located on the Cemetery grounds must be mulched annually.

Mulch around trees and in other beds will be maintained continuously (year around) in an attractive 3-4” thick layer. Mulch will be brown enviro mulch (recycled pallet mulch) and beds constructed to be esthetically pleasing to the eye of the public and maintained free of weeds, sticks, stones, clippings and other foreign material.

Existing mulch will be removed before any new mulch is placed. Mulch shall be pulled back 4” from the trunks of trees; level with the surrounding area (to reduce pest damage potential and allow the bark to dry) then sloped up to the 4” depth. Fresh, black mulch will be added one week before Memorial Day and/or as required by the COR.

Offeror will provide all mulching materials. Mulch must be brown enviro mulch and not contain any grey or discolored mulch content.

No bark chips or nuggets or rubber mulch will be accepted COR will identify trees to be mulched.

A cemetery map identifying locations, number of trees, etc., requiring mulching will be provided by the Contracting Officer’s Representative (COR).

GRAVESITE RENOVATION

GRAVESITE RENOVATION: Sodding (for Gravesite Renovations)

A gravesite needing renovation is defined as any gravesite that has receded from original grade (adjacent with surrounding gravesites), leaving a washboard effect.

Gravesites with weed-free established sod will be leveled by removing existing sod, backfilling the grave, and replacing the sod that was removed, if sod is healthy and vigorous. Sod is to be removed with a sod cutting machine leaving the sod in a roll, not cut up in squares. Gravesites that do not have suitable, established sod, that can be reused, will have new sod properly installed on the graded and prepared gravesite. Starter fertilizer will be included as part of the surface preparation prior to installing the sod. Installed sod and seeded areas must be kept moist until they are well established. Offeror is responsible for ensuring each renovated gravesite is maintained in a weed free established condition. If gravesite is lost due to Offeror negligence, Offeror will renovate the gravesite again at no cost to the government

For all gravesite’s renovations, rolled sod shall be installed by close of business on date specified and no later than that Friday (of the same week) to facilitate maintenance of a healthy and vigorous state.

An area where sod is to be placed shall have a minimum of two (2) inches of topsoil placed on it and be prepared for sod by bringing ground surface to adjacent grades, (with allowances for sod thickness, where applicable) free of sticks, stones, or other foreign material.

Surface to conform to finish grade, free of water retaining depressions, soil friable, free of clumps and should be of a uniform firm texture. Gravesites are not to be mounded nor recessed; they should blend with adjacent gravesites. Soil is to be dampened before sod is installed.

Starter fertilizer (12-25-10) shall be applied to the soil surface at a rate of 1.0 lb N per 1000 square feet, before laying sod.

Sod shall be laid with seams tightly matched, then rolled, then watered thoroughly. Sod must be kept moist until it is well rooted and able to survive with standard watering.

COR will indicate which gravesites need renovation and will give Offeror a list of gravesites to backfill monthly as needed. Approximately 250 up to 300 gravesites may need to be renovated per year.

Storm Damage and Debris Clean Up

In the event of severe weather, Offeror may be required to perform additional debris and clean up duties to restore the Cemetery back to its original condition.

COR will identify locations throughout the Cemetery where the Offeror will be required to pick up scattered debris, remove fallen trees, branches, limbs, twigs, leaves, etc., resulting from unexpected or adverse weather conditions.

HEADSTONE MAINTENANCE (RAISE, LOWER, REALIGN, RESET)

1. Upright white marble headstones and flat marble markers are to be used at the Mountain

Home National Cemetery as determined through direction of the National Cemetery Administration, Central Office (in accordance with the general plan of the cemetery). The Contractor shall submit an annual schedule of resetting and alignment prior to start of work to the COR. The schedule will be used in performing inspections on resetting and alignments.

2. Upright headstones for individual graves shall be erected on the centerline twelve (12) inches in from the head of the grave with the inscription facing the grave, (19) inches in crypt sections and right on the headline in inground cremation sections. They shall be set plumb and aligned laterally, transversely, and diagonally with the headstones on other graves. Measurements shall be taken from the selection layout control points and not from headstones previously set.

New and replacement headstones in old sections of National Cemeteries where such stones have not been and cannot be set at the standard height shall be set at the same distance above the ground as the adjacent headstones, provided they can be set with the inscription above the ground level. In new sections of National Cemeteries, all upright headstones shall be set at a height of 24 to 26 inches from the finished grave to the top of the arc. Where headstones have been previously set at other heights above grade, but in general, at a uniform height throughout an area, and otherwise present a neat overall appearance with the inscription visible, resetting for the sole purpose of attaining the stated height is unnecessary.

The nominal height of 24 to 26 inches given for the current standard of headstone setting shall be the standard height. Minor deviations in the less than nominal height is permissible to provide a uniform appearance in the top line to compensate for slight ground rises or depression within a burial section. Where a considerable number of adjacent stones are set or reset in a section, and ground conditions are known to require an allowance for vertical settlement, an extra inch may be permissible in the above ground projection when the stone is initially set.

3. Trees or shrubs obstructing headstones shall be noted and the COR shall determine remedial action, and any modification needed for installation of a headstone.

4. Fine Tune Alignment, consisting merely of straightening the headstone, called bump and run or FTA, 2,000 headstones will be completed annually.

5. Older headstones will be realigned laterally, transversely and diagonally in the same manner as new headstones. 500 headstones will be completed annually.

To ensure the accuracy of headstone and marker placement during the raise and realignment project, the following procedures will be followed by District personnel, cemetery personnel and Contracting Officer’s Representative (COR) before the raise & realignment process begins.

1. The District will provide each cemetery with the correct Gravesite Layout Map(s) prior to beginning the Raise & Realign (R&R) project. The Contracting Officer Representative (COR) or cemetery director/designee as listed in the official contract documents shall conduct an initial gravesite verification survey prior to the (R&R) of any headstone or marker in a VA national cemetery.

2. The COR will obtain a copy of the Burial Register Report from the Burial Operation Support

System (BOSS) and current gravesite layout map(s) obtained from the District for the verification survey. The Burial Register Report and gravesite layout map(s) will be used to verify the section, row, grave number, first and last name of each decedent and the condition of the headstone/marker included in the scope of work (SOW). All inconsistencies will be researched, discussed and resolved with the Memorial Service Network (DISTRICT) Director prior to the R&R of any headstone or marker. Upon completion of the verification survey and corrective actions as necessary, the COR shall certify the survey by signing the Headstone/Marker Raise & Realign Verification Survey sheet.

2. A copy of the signed Headstone/Marker Raise & Realign Verification Survey sheet shall be forwarded to the Contracting Officer (CO) which will be incorporated into the contract files; a copy of the survey will be maintained by the cemetery. Additional copies of the survey will be retained by the COR for the official contract files. The CO will give the approval to begin the project.

3. Prior to the completion of each workday, a Daily Headstone/Marker Raise & Realign

Verification Survey will be completed for all headstones and markers raised & realigned.

The COR/cemetery director/designee will verify the accuracy of the placement of headstones or markers on the correct gravesite using the same Burial Register Report and gravesite layout map(s) that were used for the initial headstone/marker verification survey.

4. Daily, the COR will inform the contractor/designee of all identified inconsistencies and ensure corrective actions are completed that day. The Daily Headstone/Marker Raise & Realign Verification Survey will be maintained by the COR for certifying payments for completed work, tracking project progress and other administrative needs.

5. When site conditions are restrictive and it is not possible to safely operate equipment while keeping the headstones/markers on the gravesite, the contractor will prepare these sites by hand. At no time may headstones/markers be removed from the gravesites.

6. The contractor is responsible to protect headstones and markers during the realignment & turf renovation process from damage or being discolored from contact with dirt, soil or other contaminants.

7. HEADSTONES AND/OR MARKERS WILL NOT BE PHYSICALLY REMOVED FROM THE

GRAVESITE DURING THE RAISE AND REALIGNMENT OR TURF RENOVATION

PROJECTS UNDERGROUND SPRINKLER SYSTEMS SYSTEM

INSPECTION AND MAINTENANCE.

GENERAL: All work performed under this section is subject to the General Requirements and Contract Documents to bidders which form a part of these specifications, and the Contractor shall be responsible for and governed by all the requirements there under.

SCOPE: Work consists of periodic inspection and minor maintenance of the installed sprinkler system.

GENERAL REQUIREMENTS:

1. DESCRIPTION: The work specified herein shall be provided to facilitate the successful and ongoing operation of an automatically controlled underground landscape irrigation system, including system controllers and control devices, control valves, sprinkler heads and accessible field wiring. Buried and inaccessible system piping and wiring, while not specifically excluded, are not included under the inspection and maintenance requirements of this document.

2. INSPECTIONS AND MAINTENANCE:

a) This contract will cover periodic diagnostic, troubleshooting, and repair service, which includes emergency callback service, periodic inspections and preventative maintenance of all above ground irrigation system components, controllers, control devices, and pump stations. The contractor shall be required to perform the following.

(1) Underground Irrigation Systems with Stand-Alone Controllers

(a) Provide monthly examination of irrigation system by walking site and performing a thorough inspection of grounds and irrigation components.

(b) During each inspection, prepare a list of all trouble spots and problem issues that are visibly identifiable. In addition, review system operation with on-site operators to determine and record additional issues experienced during daily operation that may not be readily observable.

(c) In accordance with inspection notes, physically inspect all field controllers, including visible wiring in controller cabinet. Adjust controller programs to reflect site specific requirement, seasonal changes, and cemetery staff needs.

(d) Visibly inspect controller grounding grid for good mechanical connection.

(e) Verify operation of all irrigation valves and spray devices by manually running each station on each controller.

(f) When necessary, adjust spray devices to assure proper spray pattern and radius of water pattern.

(g) When necessary, repair or replace broken or malfunctioning spray devices. Repair any leaks in the pipe, up to and including 6 inches. GOV will dig to expose all leaks so contractor can repair. Repair and replacement parts shall be furnished by the government.

(h) If installed, verify that all flow sensors are operating properly. Recalibrate as required to meet manufacturer’s recommendations.

(i) If installed, verify that all system master valves are operating properly. Perform preventive maintenance service to valves to meet manufacturer’s recommendations.

(j) As required, clean all filtering devices on irrigation system, including but not limited to mainline filters, drip line filter, and spray head filter devices.

(k) At least once annually, test all controller grounding for proper resistance per equipment manufacturers recommendations. Provide written report detailing grounding resistance for each controller, highlighting deficient ground locations and notifying the site manager of required action.

(l) Where site conditions require, provide annual Spring Start-Up and Winterization service for the entire irrigation system.

(2) Underground Irrigation Systems with Computer-based Central Control

(a) Perform all system inspection and maintenance tasks as outlined in the previous section for Underground Irrigation Systems with Stand- Alone Controllers.

(b) Check software event logs to verify system has been operating properly. Adjust program settings in the software and make required program modifications to respond to site issues or problems as necessary.

(c) Verify communication is intact between Central Control computer and all field controller devices. Check program schedules for proper operation and adjust if necessary.

(d) Verify system back-up function is programmed and working properly. Perform system backup, provide back-up storage device to site manager for safe storage in remote locations.

(e) Verify all field controllers have back-up programs, adjust programs as necessary to allow for changing site conditions, seasonal changes, and cemetery staff needs.

(f) Verify that system Weather Station (if installed) is operating properly. Perform preventive maintenance service to Weather Station to meet manufacturer’s recommendations.

3. WORK NOT INCLUDED:

a) Maintenance service shall not include the performance of any work required as a result of improper use, accidents, acts of nature or negligence for which the contractor is not directly responsible.

b) Repairs to pump and irrigation controllers are not included. If such repairs are required, and the COR requests the contractor to make repairs, said repairs will be performed and billed under a separate agreement or purchase order.

HEADSTONE MAINTENANCE AND CLEANING

GENERAL: All work performed in this section is subject to the General Requirements and contract documents forming a part of these specifications, and the Contractor shall be responsible for and governed by all the requirements there under.

SCOPE:

1. NCA, NATIONAL SHRINE COMMITMENT, OPERATIONAL STANDARDS AND

MEASURES:

a) Standard 4.1: Headstones, markers, and niche covers are clean, free of debris and objectionable accumulations.

b) Measure 4.1a: 90% of headstones, markers, and niche covers that do not show evidence of debris or objectionable accumulations.

2. Work consists of cleaning all headstones as specified by the Contracting Officers Technical Representative (COR) to remove objectionable material and discoloration, such as accumulations of bird droppings or mud, tire and hose markings, grass stains, residue from trees, fungus, and so forth. The number of headstones in Mountain Home National Cemetery will increase at an approximate rate of 500 - 8000 per year.

GENERAL REQUIREMENTS: All headstones shall be cleaned prior to Memorial Day and spot cleaning of approximately 30% where needed prior to Veteran’s Day and any other time as determined by the Contracting Officers Technical Representative (COR). The natural surfaces shall be retained. They shall not be painted, whitewashed or calcimined. Any headstones that have any dirt splash up or grass debris from mowing/trimming will be promptly cleaned when found.

PROCEDURE:

1. Clean water shall be used to clean headstone. Cleaning techniques with water shall include high pressure spraying, scrubbing and/or rinsing.

2. When water under pressure is used, the pressure will not exceed 800 psi. Excessive soil may be removed with plain water and a stiff brush (no wire brushes), followed by rinsing with clear water.

3. If water used in cleaning should soften the soil around the base of the headstone loosening the headstone, care shall be taken not to tip the stone out of plumb or alignment.

4. Care shall be taken to protect the turf area from any damage. Any turf damaged by the Contractor shall be restored at Contractor's cost.

6. Abrasive blasting and cleaning solution will not be used.

HEADSTONE/MARKER SETTING AND ALIGNMENT

GENERAL:

The work performed in this section is subject to the General Requirements which form a part of these specifications, and the Contractor shall be responsible for and governed by all the requirements there under.

SCOPE:

1.. NCA, NATIONAL SHRINE COMMITMENT, OPERATIONAL STANDARDS AND

MEASURES:

a) Standard 3.2: Headstones, markers, and niche covers are properly installed.

b) Measure 3.2a: The percent of upright headstones in active burial sections that are installed to be uniform in height (24”- 26” above ground) and horizontally and vertically aligned with inscriptions visible and installed to ensure a pleasing top line while compensating for ground contours. Proper height and alignment of each headstone or marker is maintained.

c) Standard 3.1: Graves in national cemeteries are marked within 60 workdays of the interment.

d) Measure 3.1a: Headstones, markers, or niche covers are set within 10 workdays of receipt.

e) Measure 3.2b: Flat markers in active burial sections are installed to be uniform in height

(parallel with the ground and no more than 1” above grade) and horizontally and vertically aligned.

2. Work consists of setting new or replacement headstones on gravesites and resetting or realigning those already in place that have shifted out of vertical or horizontal alignment. It includes reporting physical defects to the Contracting Officer or his authorized representative.

Approximately 500 headstones will require setting annually and approximately 2000 will require realignment annually.

GENERAL REQUIREMENTS:

Upright white marble headstones are to be used at the Mountain Home National Cemetery as determined through direction of the National Cemetery Administration, Central Office (in accordance with the general plan of the cemetery). Headstones shall be installed as soon as possible but within ten (10) workdays (maximum) of delivery the cemetery. The Contractor shall submit an annual schedule of setting and alignment prior to start of work to the COR. The schedule will be used in performing inspections on settings and alignments.

1. PROCEDURE, NEW AND REPLACEMENT HEADSTONES/MARKERS:

a) The responsibility for ordering headstones, checking for proper wording and initial inspection for damages shall be that of the Government.

b) Headstones/markers are received at Mountain Home National Cemetery and unloaded by the contractor via forklift. Contractor personnel are responsible for the unloading of headstones from the delivery truck and breaking down the pallet of blank headstones for COR inspection.

c) Headstones shall be erected in appropriate places within ten (10) workdays of receipt, or if weather or soil conditions prohibit this time frame, as soon as practicable after receipt. In transporting or storage of headstones, they shall be protected from the weather to avoid damage or staining from crating materials. Each stone shall be placed to rest on its long edge in a vertical freestanding position for easy accessibility. Where there is a shortage of storage space and there is a wall or other substantial support at the storage area, the headstones may be stored by resting on their bottom edge and leaning against the wall at a safe and stable angle. Several stones may be stacked against the first stone to conserve space with proper separation in all cases. If there is any breakage or damage in any form due to the Contractor's handling or negligence, the cost for replacement will be borne by the Contractor. The COR shall designate a suitable area for storage of the stones at Mountain Home National Cemetery. Initial inspection will be accomplished by COR upon receipt.

Defective headstones will not be set. Replacement headstones will be ordered by Mountain Home National Cemetery staff.

d) Upright headstones for individual graves shall be erected on the centerline twelve (12) inches in from the head of the grave with the inscription facing the grave or (19) inches in crypt sections and right on the headline in the inground cremation sections. They shall be set plumb and aligned laterally, transversely, and diagonally with the headstones on other graves. Measurements shall be taken from the selection layout control points and not from headstones previously set. New and replacement headstones in old sections of National Cemeteries where such stones have not been and cannot be set at the standard height shall be set at the same distance above the ground as the adjacent headstones, provided they can be set with the inscription above the ground level. In new sections of National Cemeteries, all upright headstones shall be set at a height of 24-26” inches from the finished grave to the top of the arc. Where headstones have been previously set at other heights above grade, but in general, at a uniform height throughout an area, and otherwise present a neat overall appearance with the inscription visible, resetting for the sole purpose of attaining the stated height is unnecessary. The nominal height of 24-26” inches given for the current standard of headstone setting is the standard height. Minor deviations in the less than nominal height is permissible to provide a uniform appearance in the top line to compensate for slight ground rises or depression within a burial section. Where a considerable number of adjacent stones are set or reset in a section, and ground conditions are known to require an allowance for vertical settlement, an extra inch may be permissible in the above ground projection when the stone is initially set. Placement of flat markers on individual gravesites will be installed with the top edge flush with the head of the gravesite.

Install markers at grade level with the face of the marker parallel to the ground. If ground conditions are known to require an allowance for settlement, markers may be installed with a gravel base and will be level with ground. The height must permit passage of lawn mowing equipment without damage to the markers.

e) Trees or shrubs obstructing headstones shall be noted and the COR shall determine remedial action, and any modification needed for installation of a headstone.

f) Headstones shall be lifted and transported or set by at least two (2) people unless special one-person devices are approved.

g) Realignment, when consisting merely of straightening the headstone, called “bump and run” or “fine tune alignment (FTA)” may be accomplished by one person.

h) Older headstones will be realigned laterally, transversely and diagonally in the same manner as new markers.

i) Damaged headstones and replacement headstones ordered would be, upon receipt of the new headstones, destroyed by the Contractor by means of breaking the headstone with a maul or sledgehammer, in such a manner that the names can’t be read. Resultant debris will be removed from the cemetery grounds.

j) Headstone(s) will be set within ten (10) workdays after receipt at the cemetery.

2. Adjustment, raising and realigning newly set headstones due to initial settling, improper compaction or contractor error will not constitute Headstone Raise, Lower, Realign, Reset, backfill as described in CLIN 003 of the Schedule of Deliverables and will be at the contractor’s expense.

SIDEWALKS, CURBS AND SHELTERS

Sidewalks, curbs and committal shelters are to be pressure washed twice annually. This will be conducted early spring and late summer, or as directed by the COR.

GENERAL CONDITIONS

OFFEROR STAFFING REQUIREMENTS

Offeror will supply a minimum of one (1) employee and one (1) Site Supervisor dedicated to performing all services outlined in this PWS.

Contractor employee work may be supplemented with additional employees to accomplish ALL CLIN items successfully in a timely manner if required. The Contracting Officer must be notified immediately, and an appropriate contract modification issued to obligate additional funding if required prior to additional staff commencing any work.

SITE SUPERVISOR REQUIREMENTS

Site Supervisor: A competent and experienced English-speaking Site Supervisor shall be provided by the Offeror whenever work is being performed other than trash and debris pick-up.

The Site Supervisor must have not less than five (5) years of experience as a direct supervisor of grounds maintenance operations that included mowing, trimming, edging, and cleanup in industrial, commercial or public sites. The Site Supervisor shall ensure all specifications are being met, ensure contract work does not conflict with ceremonies and funerals, and ensure employees are adequately supervised and proper conduct is maintained.

Site Supervisor shall prevent any disruption to the cemetery operations, including funerals, visitor privacy, internal traffic, and utilities.

In the absence of the Site Supervisor, the Offeror shall appoint an English-speaking crew foreman or an employee who shall be responsible to ensure that work being accomplished is done so in an expeditious manner, is performed in accordance with the contract specifications and that the work will progress without undue delay.

EMPLOYEE REQUIREMENTS

The Offeror shall be responsible to ensure contracted employees providing work on this contract are fully trained and completely competent to perform the required work.

Labor Force and Equipment: The Offeror shall be aware of the intensive labor and equipment requirements needed to meet contract specifications. Offeror shall be responsible to provide all labor and equipment as necessary to meet deadlines. The Offeror will provide all necessary resources to complete the efforts assigned under the scope of this contract.

Employee Listing: The Offeror shall maintain and provide the COR a current list of all employees on site including subcontractor personnel. The list shall include the employee’s name, job title, and driver’s license number.

Employee Identification: The Offeror's employees shall wear visible identification always while on the premises of the Cemetery.

Permits and Licenses: The Offeror shall be responsible for obtaining all necessary and current licenses, permits, vehicular insurance and registration, Workman’s Compensatory Liability Insurance, property liability insurance etc., prior to the commencement of work. The Offeror shall provide the Contracting Officer copies of these required documents with his/her proposal or as other times where the COR deems necessary during the duration of the project.

OFFEROR/EMPLOYEE CODE OF CONDUCT

Offeror personnel shall park only in the COR approved “Offeror Staging Area” identified for this project. Offeror's employees shall park privately owned vehicles in area designated for parking by the COR. The Mountain Home National Cemetery will not validate or reimburse for parking violations of the Offeror's employees under any conditions.

The Offeror shall be responsible to ensure that his/her employees (including Offeror’s consultants, subcontractors, etc.) are aware of all the terms and conditions regarding their performance and conduct during the performance period of this contract.

Possession of weapons is prohibited. Enclosed containers, including tool kits, shall be subject to search. Violations of VA regulations may result in citation/summons answerable in the United Offeror personnel shall be required to adhere to the following standards of dress and conduct while performing work in the’ national cemetery. Offeror personnel shall always be fully clothed, to include an upper garment to cover body from waist to neck and long pants or slacks. T-shirts and/or tank tops as outer garments are prohibited, as are any garments which have a message or slogan affixed thereto.

Offeror personnel must maintain a neat and professional appearance throughout the workforce, vehicles, equipment, and staging areas. Matching uniforms (pants and shirt, plus jacket in the cool season) for all employees are required- in addition to all state and federally mandated Occupational Safety and Health Administration (OSHA) compliant protective gear.

Designated restroom facilities will be available to Offeror personnel. Locations will be COR identified at time of contract award.

The Government will not be responsible for any loss, damage, or theft of Offeror's items. Offeror shall be responsible for housekeeping and custodial maintenance of Department of Veterans Affairs facilities used by the Offeror's employees.

Electricity and phone service will NOT be furnished by the Government for the Offeror's work area. However, government will provide all electricity and water used on and for the cemetery facilities.

Smoking is prohibited inside any onsite buildings at the Cemetery.

CEMETERY ETIQUETTE

Offeror personnel shall have a clear understanding and adherence to the following:

WORK HOURS/SCHEDULE

Work may be performed between the hours of 8:00 a.m. to 4:30 p.m. local time, Monday through Friday during normal Federal workdays except observed Federal Holidays or unless otherwise directed by the COR.

When situations prohibit work completion during the normal work week, (such as weather-related or Offeror-caused delays), then the Offeror may request in writing to the COR at least 5 workdays in advance to work on weekends, as needed, to meet the requirements of performance within the period specified. The Government will not compensate the Offeror for any alternate work schedules needed for the Offeror to complete all contract work not completed within the specified period of performance. Inclement weather is not an excuse for not meeting contractual requirements.

After Normal Hours/On-Call/Emergency Situations: The Offeror shall establish and maintain a point of-contact to receive emergency calls from the COR(s). The point-of-contact shall be available on a 24-hour basis including during weekends, Federal Holidays and after normal hours of operation. The Offeror shall provide the COR a valid point of contact phone or cell phone number for the designated Site Supervisor for emergency and/or after hour’s situations.

Holidays observed by the Federal Government:

New Year’s Day 1 January

Martin Luther King Birthday Third Monday in January

President’s Day Third Monday in February

Memorial Day Last Monday in May

Independence Day 4 July

Labor Day First Monday in September

Columbus Day Second Monday in October

Veterans Day 11 November

Thanksgiving Day 4th Thursday in November

Christmas Day 25 December

If a holiday falls on Sunday, the following Monday will be observed as the legal holiday. When a holiday falls on a Saturday, the preceding Friday is observed as a legal holiday by U.S.

Government agencies. Also included would be any day specifically declared by the President of the United States of America as a national holiday.

OFFEROR FURNISHED ITEMS

The offeror will provide all equipment and supplies or materials to perform all tasks related to this contract at Mountain Home National Cemetery. Offeror will have space available for storage containers.

The Offeror shall safely store any chemicals, pesticides, herbicides, cleaning solutions, and of the like in accordance with the manufacturer's recommendations. An SDS (Safety Data Sheet) shall be required for all chemicals, pesticides, herbicides and cleaning solutions.

Equipment List: Offeror shall provide the COR with a complete list of equipment (mowers, trimmers, skid steers, etc.) that will be utilized to perform all services identified in this PWS within seven (7) business days of award of this contract.

SUBMITTALS: The Offeror shall submit the following documents or information in accordance with the table below.

Submittal Frequency Submittal Schedule

Work plan/Staffing plan (Employee List)

Initial and as revised With proposal

Site Supervisor Qualifications (Resume if available)

Initial and as revised With proposal

Site Supervisor Emergency Contact Info

Initial and as revised Prior to beginning work

Current/valid licenses (includes driver’s license), permits, insurance on vehicles, liability/Workman’s Compensation insurance, etc.

Initial and as revised With proposal

Equipment list Initial and as revised

(7) business days after award of this contract

Work schedule Daily Every day by 8:00 A.M.

Weekly report and rework list Weekly Every Friday by 3:00 P.M.

Sod provider and information sheet Initial and as revised Upon delivery

Sod delivery tickets and certification

As needed Upon delivery

Topsoil provider and information sheet

Initial and as revised Upon delivery

Fertilizer and herbicides information sheets/labels

In accordance with chart scheduled (Pg.5)

Prior to use

Safety Data Sheets (See FAR Clause 52.223-3)

As needed Prior to chemical use

QUALITY ASSURANCE SURVEILLANCE PROGRAM

Performance Standard

Minimum Acceptable Level (MAL)

Desired Level (DL) Disincentive Incentive

Trimming 98% of all unmowed grass around headstones, monuments, markers and other vertical surfaces is trimmed to its recommended height. Scalping is not acceptable

100% of all unmowed grass around headstones, monuments, markers and other vertical surfaces is trimmed to its recommended height. Scalping is not acceptable.

10% of invoice deduction for failing to meet

MAL

Full payment of invoice

Edging 98% of Edging is completed on flat stones, roads and curbs with mowing cycle.

100% of Edging is completed on flat stones, roads and curbs with mowing cycle.

5% of invoice deduction for failing to meet

MAL

Full payment of invoice

Plant & Tree Maintenance

97% of Plants and Trees are free of pests and maintained at a healthy, shaped and trimmed to proper height and shape for size and type of tree.

100 % Plants and Trees are free of pests and maintained at a healthy, shaped and trimmed to proper height and shape for size and type of tree.

5% of invoice deduction for failing to meet

MAL

Full

Mulching 98% of Mulch beds are properly mulched and maintained as generally weed free.

100 % of Mulch beds are properly mulched and maintained as generally weed free.

10% deduction from invoice for failure to meet MAL.

Full payment of invoice

Flower and Debris pickup.

98% of surfaces are swept and blown daily by 0900 AM and by close of business.

100 % of surfaces are swept and blown daily by 0900 AM and close of business.

5% deduction from invoice for failure to meet MAL

Full payment of invoice

Aeration and overseeding

98% of all grass areas aerated and overseeded annually

100% of all grass areas aerated and overseeded annually

5% deduction from invoice for failure to meet MAL

Full

Minimum Acceptable Level (MAL)

Desired Level (DL) Disincentive Incentive

Weed and pest control

95% of Turf is healthy and generally pest free.

100% of Turf is healthy and generally pest free.

10% of invoice deduction for failing to meet

MAL

Full payment of invoice

Lawn Maintenance

95% of turf will be kept free of weeds and pest infestation.

Herbicide will be applied to control weeds 6 times a year by schedule.

Pesticides will be applied as needed.

95% of turf will be kept free of weeds and pest infestation.

Herbicide will be applied to control weeds 6 times a year by schedule.

Pesticides will be applied as needed.

10% of invoice deduction for failing to meet

MAL

Full invoice

Sodding and Seeding

98% gravesites requiring sodding have healthy turf established within 30 days of burial during growing season.

100% gravesites requiring…