Attachment A_Draft Scope of Work.pdf

Scope of Work Window Cleaning

1. Purpose This Statement of Work establishes the requirements for exterior window cleaning services for designated buildings and interior entrance window cleaning for Building 21.

2. Scope of Work The contractor shall provide all labor, supervision, equipment, tools, materials, and transportation necessary to perform complete window cleaning services at the following locations:

• All Exterior Windows: Buildings 1, 2, 3, 30, 31, 32, 44, and 21. Exterior windows include all accessible and inaccessible exterior-facing window surfaces on each listed building unless specifically excluded.

• Interior Entrance Windows: Building 21 main entrance

3. Service Requirements The contractor shall perform the following tasks:

• Clean all exterior window surfaces on the buildings listed in Section 2, Scope of Work.

• Clean interior entrance windows at Building 21.

• Ensure all glass surfaces are left clean and free of dust, dirt, grime, streaks, residue, and debris.

• Wipe window frames, sills, and corners to remove loose dirt and cobwebs.

• Report any areas of concern, damage, or access limitations to the Contracting Officer’s Representative (COR) immediately.

4. Quality Standards All completed work shall meet the following standards:

• Windows must be visibly clear with no streaks, smudges, or contaminants.

• No cleaning solution residue shall remain on glass, frames, or adjacent surfaces.

• Work areas must remain safe, orderly, and clean during and after service completion.

5. Schedule

• All services shall be scheduled in advance and approved by the COR to avoid operational disruption.

• Work hours may be restricted based on facility requirements.

• Window cleaning services shall be performed twice per year (semi-annually). The 1st service in March or April the 2nd service in September or October.

6. Safety Requirements The contractor shall comply with all federal, state, and local safety regulations, along with facility-specific safety requirements. All ladders, lifts, scaffolding, and related equipment shall be operated in accordance with applicable safety standards.

7. Deliverables Upon completion of each service, the contractor shall provide:

• Written verification that all assigned buildings and windows have been serviced to the COR.

• Notification of any windows or areas that were inaccessible, including the reason and recommended corrective action to the COR. All inaccessible areas must be documented on the same day of service.

8. Contractor Responsibilities The contractor shall:

• Provide trained, qualified personnel experienced in commercial window cleaning.

• Furnish all necessary cleaning materials, supplies, and equipment.

• Protect surrounding surfaces, landscaping, and building materials from damage during service operations.

• Ensure proper disposal of wastewater in accordance with applicable environmental regulation

Minimum Service Performance Requirements:

The contractor’s window-cleaning service must meet the following minimum characteristics:

• All cleaning solutions used shall be non-abrasive, non-corrosive, and safe for use on commercial glass surfaces, window frames, and seals.

• Cleaning shall remove all dust, dirt, mineral deposits, insect debris, fingerprints, and other visible contaminants.

• Windows must be left streak-free, film-free, and clear when viewed from various angles in natural light.

• Cleaning equipment (squeegees, poles, lifts, ladders, etc.) must be in safe working condition and appropriate for the height and access needs of each building. Contractor shall ensure all equipment meets OSHA and ANSI standards.

• Contractor personnel must be trained and experienced in commercial window cleaning and high-reach operations.

• Work shall be completed without causing damage to window glass, window frames, building surfaces, or landscaping.

• Contractor shall maintain compliance with all OSHA safety requirements appropriate for elevated work.

• Wastewater and runoff shall be controlled to prevent environmental contamination and comply with local regulations.

• Contractor must ensure all work areas are kept safe for staff and building occupants during operations.