ATTACHMENT A - 36C10X26Q0050-RFQ.pdf

PAGE 1 OF 1. REQUISITION NO.

2. CONTRACT NO. 3. AWARD/EFFECTIVE DATE 4. ORDER NO. 5. SOLICITATION NUMBER 6. SOLICITATION ISSUE DATE

a. NAME b. TELEPHONE NO. (No Collect Calls) 8. OFFER DUE DATE/LOCAL

TIME

9. ISSUED BY CODE 10. THIS ACQUISITION IS UNRESTRICTED OR SET ASIDE: % FOR:

SMALL BUSINESS

HUBZONE SMALL

BUSINESS

SERVICE-DISABLED

VETERAN-OWNED

SMALL BUSINESS

WOMEN-OWNED SMALL BUSINESS

(WOSB) ELIGIBLE UNDER THE WOMEN-OWNED

SMALL BUSINESS PROGRAM

EDWOSB

8(A)

NAICS:

SIZE STANDARD:

11. DELIVERY FOR FOB DESTINA-

TION UNLESS BLOCK IS

MARKED

SEE SCHEDULE

12. DISCOUNT TERMS

13a. THIS CONTRACT IS A

RATED ORDER UNDER

DPAS (15 CFR 700)

13b. RATING

14. METHOD OF SOLICITATION

RFQ IFB RFP

15. DELIVER TO CODE 16. ADMINISTERED BY CODE

17a. CONTRACTOR/OFFEROR CODE FACILITY CODE 18a. PAYMENT WILL BE MADE BY CODE

TELEPHONE NO. UEI: EFT:

PHONE: FAX:

17b. CHECK IF REMITTANCE IS DIFFERENT AND PUT SUCH ADDRESS IN OFFER

18b. SUBMIT INVOICES TO ADDRESS SHOWN IN BLOCK 18a UNLESS BLOCK BELOW IS CHECKED

SEE ADDENDUM

19. 20. 21. 22. 23. 24.

ITEM NO. SCHEDULE OF SUPPLIES/SERVICES QUANTITY UNIT UNIT PRICE AMOUNT

(Use Reverse and/or Attach Additional Sheets as Necessary)

25. ACCOUNTING AND APPROPRIATION DATA 26. TOTAL AWARD AMOUNT (For Govt. Use Only)

27a. SOLICITATION INCORPORATES BY REFERENCE FAR 52.212-1, 52.212-4. FAR 52.212-3 AND 52.212-5 ARE ATTACHED. ADDENDA ARE ARE NOT ATTACHED.

27b. CONTRACT/PURCHASE ORDER INCORPORATES BY REFERENCE FAR 52.212-4. FAR 52.212-5 IS ATTACHED. ADDENDA ARE ARE NOT ATTACHED

28. CONTRACTOR IS REQUIRED TO SIGN THIS DOCUMENT AND RETURN _______________ 29. AWARD OF CONTRACT: REF. ___________________________________ OFFER COPIES TO ISSUING OFFICE. CONTRACTOR AGREES TO FURNISH AND DATED ________________________________. YOUR OFFER ON SOLICITATION DELIVER ALL ITEMS SET FORTH OR OTHERWISE IDENTIFIED ABOVE AND ON ANY (BLOCK 5), INCLUDING ANY ADDITIONS OR CHANGES WHICH ARE ADDITIONAL SHEETS SUBJECT TO THE TERMS AND CONDITIONS SPECIFIED SET FORTH HEREIN IS ACCEPTED AS TO ITEMS:

30a. SIGNATURE OF OFFEROR/CONTRACTOR 31a. UNITED STATES OF AMERICA (SIGNATURE OF CONTRACTING OFFICER)

30b. NAME AND TITLE OF SIGNER (TYPE OR PRINT) 30c. DATE SIGNED 31b. NAME OF CONTRACTING OFFICER (TYPE OR PRINT) 31c. DATE SIGNED

AUTHORIZED FOR LOCAL REPRODUCTION (REV. NOV 2021)

PREVIOUS EDITION IS NOT USABLE Prescribed by GSA - FAR (48 CFR) 53.212

7. FOR SOLICITATION

INFORMATION CALL:

STANDARD FORM 1449

SOLICITATION/CONTRACT/ORDER FOR COMMERCIAL PRODUCTS AND COMMERCIAL SERVICES

OFFEROR TO COMPLETE BLOCKS 12, 17, 23, 24, & 30

36C10X26Q0050 17 Feb 2026

Wanda Y. Edwards Wanda.Edwards@va.gov 02-26-2026

12:00 EST

36C10X Strategic Acquisition Center - Frederick Department of Veterans Affairs

5202 Presidents Court, Suite 103 Frederick MD 21703

X

611430

$15 Million

N/A

X

SEE PWS FOR COMPLETE INFORMATION

36C10X

Strategic Acquisition Center - Frederick Department of Veterans Affairs

VAFSC

U.S. Department of Veterans Affairs Financial Services Center

PO BOX 149971

(See Section B.3 Invoicing/Payment) Austin TX 78714-8917

1-(877)-489-6135

See CONTINUATION Page

The Department of Veterans Affairs has a requirement for Pharmacogenomics Education and Training

Questions Due: 2:00PM EST on 02-19-2026.

Quote Due: See Block 8

See CONTINUATION Page

X X

WANDA Y. EDWARDS

mailto:Wanda.Edwards@va.gov

36C10X26Q0050

Table of Contents

SECTION A

A.1 SF 1449 SOLICITATION/CONTRACT/ORDER FOR COMMERCIAL PRODUCTS

AND COMMERCIAL SERVICES

SECTION B - CONTINUATION OF SF 1449 BLOCKS

B.1 CONTRACT ADMINISTRATION DATA

B.2 INVOICING INSTRUCTIONS

B.3 PRICE/COST SCHEDULE

B.4 PERFORMANCE WORK STATEMENT

SECTION C - CONTRACT CLAUSES

C.1 52.252-2 CLAUSES INCORPORATED BY REFERENCE (FEB 1998)

C.2 52.217-8 OPTION TO EXTEND SERVICES (NOV 1999)

C.3 52.217-9 OPTION TO EXTEND THE TERM OF THE CONTRACT (MAR 2000) ... 21

C.4 52.240-91 SECURITY PROHIBITIONS AND EXCLUSIONS (NOV 2025)

(DEVIATION)

C.5 52.212-5 CONTRACT TERMS AND CONDITIONS REQUIRED TO IMPLEMENT

STATUTES OR EXECUTIVE ORDERS—COMMERCIAL PRODUCTS AND

COMMERCIAL SERVICES (OCT 2025) (DEVIATION FEB 2025)

SECTION D - CONTRACT DOCUMENTS, EXHIBITS, OR ATTACHMENTS

SECTION E - SOLICITATION PROVISIONS

E.1 INSTRUCTIONS TO OFFERORS:

E.2 52.252-1 SOLICITATION PROVISIONS INCORPORATED BY REFERENCE (FEB

1998)

E.3 52.216-1 TYPE OF CONTRACT (NOV 2025) (DEVIATION)

E.4 52.233-2 SERVICE OF PROTEST (SEP 2006)

E.5 52.240-90 SECURITY PROHIBITIONS AND EXCLUSIONS REPRESENTATIONS

AND CERTIFICATIONS (NOV 2025) (DEVIATION)

E.6 VAAR 852.233-71 ALTERNATE PROTEST PROCEDURE (OCT 2018)

E.7 852.252-70 SOLICITATION PROVISIONS OR CLAUSES INCORPORATED BY

REFERENCE (JAN 2008)

E.8 52.212-2 EVALUATION—COMMERCIAL PRODUCTS AND COMMERCIAL

SERVICES (NOV 2021)

E.9 52.212-3 OFFEROR REPRESENTATIONS AND CERTIFICATIONS—

COMMERCIAL PRODUCTS AND COMMERCIAL SERVICES (OCT 2025) (DEVIATION

FEB 2025)

SECTION B - CONTINUATION OF SF 1449 BLOCKS

B.1 CONTRACT ADMINISTRATION DATA

1. Contract Administration: All contract administration matters will be handled by the following individuals:

a. CONTRACTOR: TBD

b. GOVERNMENT: Contracting Office 36C10X Strategic Acquisition Center - Frederick

Department of Veterans Affairs

Contracting Officer: Wanda Y. Edwards Wanda.Edwards@va.gov

Contracting Officer Representative (COR):

COR appointment will be made under a separate document (COR Delegation letter) at the time of award.

mailto:Wanda.Edwards@va.gov

B.2 INVOICING INSTRUCTIONS

1. Submission - In accordance with VAAR Clause 852.232-72 Electronic Submission of

Payment Requests, all invoices shall be submitted electronically. A copy of all invoices shall be provided to the COR.

Tungsten (OB10) ELECTRONIC INVOICE SUBMISSION

FSC e-INVOICE PROGRAM THRU AUSTIN PORTAL

FSC MANDATORY ELECTRONIC INVOICE SUBMISSION FOR AUSTIN PAYMENTS

Vendor Electronic Invoice Submission Methods:

Fax, email, and scanned documents are not acceptable forms of submission for payment requests. Electronic form means an automated system transmitting information electronically according to the accepted data transmissions below.

• VA’s Electronic Invoice Presentment and Payment System – The Financial Services Center (FSC) in Austin, TX uses a third-party contractor, Tungsten, to transition vendors from paper to electronic invoice submission. Please go to this website:

http://www.tungsten-network.com/US/en/veterans-affairs/ to begin submitting electronic invoices, free of charge.

• A system that conforms to the X12 electronic data interchange (EDI) formats established by the Accredited Standards Center (ASC) chartered by the American National Standards Institute (ANSI). The X12 EDI Web site is http://www.x12.org.

Vendor e-invoice Set-up information:

Please contact Tungsten at the phone number or email address listed below to begin submitting your electronic invoices to the VA Financial Services Center in Austin, TX for payment processing. If you have questions about the payment status of a properly submitted invoice, the e-invoicing program, or Tungsten, please contact the FSC at the phone number or email address listed below.

• Tungsten e-Invoice setup information: 1-877-489-6135

• Tungsten e-Invoice email: VA.Registration@tungsten-network.com

• FSC e-Invoice contact information: 1-877-353-9791

• FSC e-Invoice email: vafsccshd@va.gov

• http://www.fsc.va.gov/einvoice.asp

COMMUNICATIONS:

• https://www.federalregister.gov/articles/2012/11/27/2012-28612/va-acquisition-regulation-electronic-submission-of-payment-requests

• http://fcw.com/articles/2012/11/27/va-epayments.aspx?s=fcwdaily

2. All invoices need to also be submitted using the same line-item format in the contract or order.

http://www.tungsten-network.com/US/en/veterans-affairs/ http://www.x12.org/ mailto:VA.Registration@tungsten-network.com mailto:vafsccshd@va.gov http://www.fsc.va.gov/einvoice.asp https://www.federalregister.gov/articles/2012/11/27/2012-28612/va-acquisition-regulation-electronic-submission-of-payment-requests https://www.federalregister.gov/articles/2012/11/27/2012-28612/va-acquisition-regulation-electronic-submission-of-payment-requests http://fcw.com/articles/2012/11/27/va-epayments.aspx?s=fcwdaily

3. Submission of Proper Invoice - The following data must be included in an invoice for it to constitute a proper invoice:

a. Name and address of the contract

b. Invoice date and number

c. Purchase Order No.: TBD

d. Contract No. TBD

e. Item number, description, quantity, unit of measure, price, extended price, and a total of supplies delivered, or services performed.

1. Cumulative billing (per line item and total)

2. Final invoices must be marked ‘FINAL INVOICE’

3. Proof of supplies delivered, or services performed MUST also be provided.

Signature, printed name, and title of Government receiving official, and date of delivery or performance period must be included.

INVOICES THAT DO NOT COMPLY WITH THESE REQUIREMENTS SHALL BE REJECTED.

4. Contractor Remittance Address: All payments by the Government to the contractor will be made in accordance with:

[X] 52.232-33, Payment by Electronic Funds Transfer—System For Award Management, or

[] 52.232-36, Payment by Third Party

5. Invoices: Invoices shall be submitted in arrears:

a. Quarterly []

b. Semi-Annually []

c. Other [X] Monthly upon the review and approval of the COR

6. Government Invoice Address: All Invoices from the contractor shall be submitted electronically in accordance with VAAR Clause 852.232-72 Electronic Submission of Payment Requests.

ACKNOWLEDGMENT OF AMENDMENTS: The offeror acknowledges receipt of amendments to the Solicitation numbered and dated as follows:

AMENDMENT NO DATE

B.3 PRICE/COST SCHEDULE

ITEM INFORMATION

ITEM

NUMBER

DESCRIPTION OF

SUPPLIES/SERVICES QUANTITY UNIT UNIT PRICE AMOUNT

BASE - PERIOD OF PERFORMANCE: 16 MARCH 2026 – 15 MARCH 2027

NSP

PROGRAM MANAGEMENT:

Contract Period: Base

0001AA

1.00 LT ___________ ____________

Kickoff Meeting

0001AB

Project Management Plan

0001AC

12.00 MO ____________ ____________

Reporting

0001AD

Data Use Agreement

END USER SUPPORT:

0002AA

12.00 MO ____________ __________

Contractor - Hosted Website

0002AB

1 LT ___________ ____________

Student Participant Course Access – (Up to 1000 Students)

0002AC

Course Development & Delivery

STRATEGIC COMMUNICATION:

0003AA

12.00 MO __________ ____________

Communication Plan

BASE PERIOD TOTAL: $

OPTION YR. 1 - PERIOD OF PERFORMANCE: 16 MARCH 2027 – 15 MARCH 2028

Contract Period: Option 1

1001AC

12.00 MO ___________ ____________

1001AD

1002AA

Contractor -Hosted Website

1002AB

Student Participant Course Access – (Up to 1000 Students)

1002AC

1003AA

OPTION PERIOD 1 TOTAL: $

OPTION YR. 2 - PERIOD OF PERFORMANCE: 16 MARCH 2028 – 15 MARCH 2029

Contract Period: Option 2

2001AC

2001AD

2002AA

Contractor - Hosted Website

2002AB

Student Participant Course Access- (Up to 1000 Students)

2002AC

2003AA

OPTION PERIOD 2 TOTAL: $

GRAND TOTAL $___________

B.4 PERFORMANCE WORK STATEMENT

Performance Work Statement

TITLE: Pharmacogenomics Education and Training

1.0 BACKGROUND

Precision medicine represents a significant advancement in patient care, marking a shift towards a more efficient clinical approach that leverages individual variability in genes, environment, and lifestyle to enhance therapeutic benefits and prevent poor outcomes.

Pharmacogenomics (PGx), or the study of how genes impact medication metabolism, is an especially applicable tool in the complex VA patient population. In alignment with the High Reliability Organization (HRO) principles of being preoccupied with failure and having a reluctance to simplify, application of PGx enables clinicians to more precisely tailor treatments, moving away from the traditional one-size-fits-all model. This personalized approach ensures that each Veteran receives the most effective and customized care, aligning with the Department of Veterans Affairs (VA)’s commitment to deliver exceptional individualized healthcare services.

Varying levels of expertise exist with respect to PGx within the VA clinician workforce. While many may be familiar with what PGx is, few are expert at interpreting and applying PGx test results. Therefore, a foundational continuing education (CE) certificate program that provides continuing education hours is critical to further implementation of PGx as a clinical tool to improve medication efficacy and safety.

2.0 OBJECTIVES

The Contractor shall provide continuing education, in Pharmacogenomics, accredited training to VA clinicians to accomplish the following goals:

a. Increase the number of VA clinicians (pharmacists, advanced practice providers, etc.) who can translate PGx test results into efficient, effective, and safe pharmacotherapy.

b. Increase the number of VA nurses and pharmacy technicians who can complete patient medication histories to more efficiently apply PGx into patient care plans.

c. Monitor and report on student progress and/or competency via vendor reporting to

VA on an annual and ad hoc basis.

3.0 SCOPE

The Contractor shall provide accredited multimodal education from the organizations listed below and training to VA clinicians that support the ability to translate PGx testing into personalized patient care plans. Training completion will result in certification and continuing education. Training is intended to vary according to clinician role, experience level, and engagement with PGx. Components of the course shall:

• Deliver asynchronous and synchronous comprehensive PGx training to clinicians with varying levels of expertise and diversity of roles

• Evaluate competency in clinical application of PGx both pre and post course completion

• Empower clinicians to incorporate PGx into comprehensive medication management services to augment treatment precision and personalize care

• Increase the number of VA clinicians who can translate a patients’ PGx profile to an appropriate treatment or prevention plan

• Continuing education credit from the following accrediting bodies:

o Pharmacy (CPE): Accreditation Council for Pharmacy Education (ACPE) o Physician (CME): Accreditation Council for Continuing Medical Education

(ACCME)

o Nursing (CNE): American Nurses Credentialing Center (ANCC) o Physician Assistant (AAPA): American Academy of PAs (AAPA)

• Develop a data use agreement between VA NPP and the contractor to perform educational analyses.

4.0 PERIOD OF PERFORMANCE

The Period of Performance shall be as follows:

Base Period: 12 Months from the Effective Date of Award Option Period 1: 12 Months from the Effective Date of Option Exercise Option Period 2: 12 Months from the Effective Date of Option Exercise

5.0 PLACE OF PERFORMANCE

The work to be performed under this contract for all tasks shall be performed at the contractor’s facility

6.0 TYPE OF CONTRACT

Firm Fixed Price

7.0 PERFORMANCE REQUIREMENTS - SPECIFIC TASKS

7.1 PROGRAM MANAGEMENT

The contractor shall provide comprehensive program management support to ensure that work performed over the life of the task order is managed efficiently and effectively and that requirements and performance goals are met. The contractor Program Manager shall be the single point of contact to ensure effective program management, direction, administration, and quality assurance. The contractor shall also provide administrative support in the following areas of status reporting, data gathering, report preparation, support for briefings, and collaborative data sharing for continuous process improvement.

7.1.1: Kickoff Meeting

The Contractor shall conduct a kickoff meeting with the Government Points of Contact (POC)s.

The typical meeting is held virtually via the Microsoft TEAMS application. The Contractor shall provide a kickoff meeting agenda and post kickoff meeting minutes.

Deliverables:

• Kickoff meeting agenda

• Kickoff meeting minutes

7.1.2: Project Management Plan

The Contractor shall coordinate a Project Management Plan (PMP) with the Contracting Officer Representative (COR) in accordance with the requirements of this Performance Work Statement for approval by the Government. The PMP shall be a comprehensive document that outlines the timeline, tasks, and milestones of projects. It should provide a plan for the Contractor and Government to follow, including the start and end dates of each task, the VA input or resources required, and the dependencies between tasks. The PMP’s purpose is to ensure that the project is completed on time and within budget by identifying potential delays and allowing for adjustments to be made and updates to the PMP to be made as necessary.

The PMP serves as a roadmap for Contractor and Government those assigned to tasks to enable them to work efficiently and effectively towards the successful completion of the effort.

Deliverable:

• Project Management Plan (PMP)

7.1.3: Reporting

The Contractor shall implement a tracking and reporting functionality to provide:

• Monthly enrollment, status and completion report which allow for regular reporting to VA regarding student progress and course completion. Reports including the name, VISN, facility, credentials/professional licenses, and discipline of all VA providers who have enrolled, are in progress and/or have successfully completed to the curriculum shall be delivered to the Government POCs

• Reports can be sent as individual files or as a monthly compiled report.

• Ad-hoc enrollment, status and completion reports

• Reports (as outlined above)

7.1.4: Data Use Agreement

The Contractor will work with NPP to establish a data use agreement to allow for educational analyses.

• This agreement will allow for the exchange of de-identified information and collaboration between NPP and the contractor to perform retrospective evaluations on the outcomes associated with the educational offerings described above.

7.2 END USER SUPPORT

7.2.1: Contractor-Hosted Website

The Contractor shall provide and maintain a contractor-hosted website where course registration and all course materials are to reside, the location of which shall be provided to the Government POCs for internal VA distribution. The website shall be accessible to all students throughout the United States. Upon registration, students shall have access to course materials for up to one (1) year from the expiration date of this contract to complete the course. Course materials should be accessible 24 hours a day, seven days a week once enrolled and for up to one (1) year from the expiration of this contract.

• Contractor hosted website

7.2.2: Student participant course access

The Contractor provides online Student Participant Access for at least 1,000 participants per Contract Period of Performance (Base and Options) to access training courses for each Period of Performance. Student Participants shall receive a Confirmation of Registration via email provided with registration, and confirmation copied to COR.

Deliverables:

• Confirmation of registration

7.2.3 Course Development & Delivery

As outlined below, the Contractor shall develop and deliver both on-demand, self-directed asynchronous curriculum for online classes and synchronous, live curriculum on PGx specifically for clinicians across the VA health system. VA is working towards developing an internal training platform and must retain data rights.

• The self-directed, asynchronous course curriculum shall allow students to learn at their own pace and on their own schedule, without the need for real-time interaction with an instructor or other students. Students are responsible for directing their own learning and are not required to follow a specific timeline or schedule. The course material is pre-recorded or pre-written and can be accessed and downloaded by the student on their own time.

• The live synchronous course curriculum shall be delivered by VA clinicians or other PGx subject matter experts from the vendor as needed to enhance learning through group discussion and collaboration.

• Curriculums shall leverage multiple media formats (i.e. lectures, video, animation, etc.)

to accommodate and facilitate various learning styles.

• Curriculums shall include case-based discussions relevant to VA clinical practice.

• Curriculums shall include a final exam/assessment of the participants upon completion of the course.

• Course completion shall award continuing education credit from the following accrediting bodies:

o Pharmacy (CPE): Accreditation Council for Pharmacy Education (ACPE) o Physician (CME): Accreditation Council for Continuing Medical Education

(ACCME)

o Nursing (CNE): American Nurses Credentialing Center (ANCC) o Physician Assistant (AAPA): American Academy of PAs (AAPA)

I. A competency-based program where participants obtain a PGx Certificate after course completion

i. The course shall allow learners to apply and implement PGx in practice.

ii. The course shall be comprised of self-paced, online modules and live training led by experts.

iii. This certificate program shall be offered no less than monthly to any PGx enthusiastic provider (e.g., pharmacist, MD, PA, NP).

II. A foundational, on-demand CE program

i. This course shall be designed for clinicians seeking to integrate PGx into their practice.

ii. Content shall cover information about testing, identifying key PGx resources, and applying PGx results to clinical decision making.

III. An on-demand CE program focused on medication history/reconciliation

i. Content shall focus on medication history and reconciliation designed for a target audience of nurses and clinical pharmacy technicians. The curriculum shall be tailored to their respective roles and responsibilities with a core objective to improve patient safety during transitions of care through the accurate and comprehensive collection of medication histories.

ii. The training module shall consist of presentations, videos, readings, handouts, and self-assessment questions, including a final exam. The content shall be structured to meet the following key learning objectives:

o The importance of accurate medication history-taking: demonstrate how errors during transitions of care are the most common cause of unintentional medication discrepancies in admission and discharge orders and summarize barriers to obtaining a high-quality medication history o A standardized approach to medication history-taking: provide a systematic process for obtaining a best possible medication history which involves obtaining information from a variety of sources specific to VA, techniques for eliciting accurate information, review common medication classes by indication to assisting in asking effective probing questions, and the cautions associated with look-alike/sound-alike drug names, error-prone abbreviations, and dose designations.

o Medication adherence: explain factors that affect medication adherence and various strategies to assess and improve adherence, such as pill boxes, blister packs, and medication synchronization programs.

o High Alert medications: familiarize trainees with the Institute for Safe Medication Practices (ISMP) lists of high-alert medications in acute care, ambulatory, and long-term care settings.

o Legal considerations: a component of the training shall focus on legal and professional standards, including the application of the Health Insurance Portability and Accountability Act (HIPPA), offering guidance on how to handle situations where external providers must be contacted for information.

o Motivational interviewing techniques: training shall cover essential skills and behaviors for effective medication history-takers which includes developing a medication safety mindset, being a team player, demonstrating respect, using professional communication skills, and being sensitive to cultural differences and emotional distress.

IV. Several specialty, on-demand CE courses designed to be taken after completion of either the PGx certificate program or the foundational CE program, including but not limited to:

i. Cardiology

ii. Germline Oncology

iii. Mental Health

iv. Pain

• Synchronous and asynchronous downloadable curriculum for all course offerings as listed above, including any necessary training or support materials (e.g. user guides, FAQs, etc.).

• PGx certification or CE credit for students completing courses described above.

• Delivery of synchronous components at least monthly.

• On demand access to asynchronous content for all registered participants.

7.3 STRATEGIC COMMUNICATION

7.3.1: Communication plan

The contractor shall develop a marketing plan to include but not limited to email correspondence, lunch and learns, advertising, visual aids, etc. The plan shall strategize how to identify and reach VA customers who may benefit from PGx training by any of the modalities below. VA approval is required prior to deployment of any communication.

• Contribution to newsletter articles to be included in the monthly National Pharmacogenomics Program newsletter, released at least monthly providing information related to the PGx training program (as requested)

• Support in the form of document or presentation development for conferences, seminars, training events, and other informational meetings as the need arises.

• Website or SharePoint content creation to communicate continual updates and information.

• A series of webinars, specific to the PGx training program, once or twice quarterly, as needed.

o Consultation on communication strategy o Contribution to promotional materials to encourage training uptake (i.e. slide deck showcasing offerings, newsletter articles, etc.)

o Webinar offerings detailing training offerings as needed

8.0 DELIVERABLES/DUE DATES: The table below reflects deliverables for tasks as described within the PWS

DELIVERABLES

# Title Due Date Task 7.1 – PROGRAM MANAGEMENT

7.1.1 Kickoff

meeting

Kickoff meeting Within 10 calendar days post award

Kickoff meeting agenda Provided no later than 3 calendar days in advance of the meeting

Kickoff meeting minutes Provided no later than 3 calendar days after the meeting

7.1.2: Project Management Plan

(PMP)

PMP • Drafted PMP ready for kickoff meeting

• Final PMP within 10 calendar days of kickoff meeting

• Updates as requested by COR

7.1.3: Reporting Monthly enrollment, status and completion reports

Delivered no later than the second Monday of the month to reflect the previous month’s enrollment information

Ad-hoc enrollment, status and completion reports

Delivered at the request of the Government within 10 calendar days from date of request

7.1.4: Data use agreement

Data use agreement

Within 10 calendar days post award

Task 7.2 – END USER SUPPORT 7.2.1: Contractor-hosted website

Contractor hosted website Beginning with initial availability for course registration through end of contract

7.2.2: Student participant course access

Student participant access For at least 1,000 students

Confirmation of registration Student receives same day email confirmation; blind copied to COR

7.2.3 Course

development & delivery

Synchronous and asynchronous downloadable curriculum for all course offerings as listed above (including development of new courses if not already offered), including any necessary training or support materials (e.g. user guides, FAQs, etc.).

Copy of curriculum provided with PMP within 10 days of kickoff meeting, containing all necessary components as outlined above.

PGx certification or CE credit for students completing courses described above.

Certification and/or CE credit claim information provided to students on the same day as course completion.

Delivery of synchronous components at least monthly.

At least once per month as needed by the Government

On demand access to asynchronous content for all registered participants.

Beginning with initial availability of courses through end of contract.

Task 7.3 –STRATEGIC COMMUNICATION 7.3.1 Communication plan

Strategic communications plan and support strategy

Plan delivered within 30 days of award

Note* The deliverables shall be created in the base and updated in the option years. If any due date falls on a Federal holiday the deliverable shall be delivered the next business day unless otherwise stated.

9.0 TRAVEL / TRAVEL EXPENSES

There is no travel associated with this contract.

10.0 MATERIAL/OTHER DIRECT COSTS (ODCs).

Not applicable

11.0 OBSERVANCE OF GOVERNMENT HOLIDAYS.

There are 11 Federal holidays set by law (USC Title 5 Section 6103). Under current definitions, four are set by date:

New Year's Day January 1 Independence Day July 4 Veterans Day November 11 Christmas Day December 25 Juneteenth June 19

If any of the above falls on a Saturday, then Friday shall be observed as a holiday. Similarly, if one falls on a Sunday, then Monday shall be observed as a holiday. The other six holidays are set by a day of the week and month:

Martin Luther King's Birthday Third Monday in January Washington's Birthday Third Monday in February Memorial Day Last Monday in May Labor Day First Monday in September Columbus Day Second Monday in October Thanksgiving Fourth Thursday in November

12.0 GOVERNMENT FURNISHED INFORMATION (GFI)

Not Applicable

13.0 KEY PERSONNEL:

Skilled experienced professional and/or technical personnel are essential for successful contractor accomplishment of the work to be performed under this effort. These are defined as individuals crucial to the successful performance of the task order and the programs being supported and are those persons identified as key personnel in accordance with solicitation requirements. The Contractor agrees that the key personnel shall not be removed, diverted, or replaced from work without a minimum of 30-days prior notification to and approval by the Contracting Officer. Suitable replacements shall be provided for any replacements of key personnel with no less than equal or higher qualifications.

14.0 PERFORMANCE MEASURES AND QUALITY ASSURANCE SURVEILLANCE PLAN

(QASP)

The Government will use the methods outlined in the QASP below to perform surveillance of the contractor’s performance:

Requirement Performance Standard

Surveillance Method Outcome

PROJECT

MANAGEMENT,

MILESTONES, AND

SCHEDULE

Notifies customer of potential problems 100% of the time.

100% inspection of agreed upon milestones per the approved PMP

Notification occurs within five business days of potential issue when known in advance

Submits deliverables in accordance with the deliverables schedule within (+/-) five business days with no more than five incidents of performance slippage

100% inspection of deliverables

No more than five incidents of performance schedule slippage

WRITTEN

COMMUNICATION

Communicates information in a timely and organized manner and produces written information that is appropriate for the intended audience

Random sampling Communication is consistently error-free, clear, and timely so that pharmacogenomics education can be delivered effectively.

CUSTOMER

SUPPORT

Professional interactions to deliver course content and provide user support. Customer (VA) support satisfaction, having no more than 5 incidents of dissatisfaction.

Customer feedback and complaints based on interactions with the contractor

Customer problems are resolved within the same business day; no more than 5 incidents spent by Government personnel providing corrective feedback on unacceptable customer service / professionalism

TECHNICAL /

QUALITY OF

PRODUCT

Provides high quality, up to date, evidence-based pharmacogenomics didactic training appropriate to the audience.

100% inspection of curriculum and customer feedback/complaints

Course content is up to date and free from misinformation.

Poor performance may result in issuance of a Contractor Discrepancy Report (CDR). The contractor’s performance on this TO will be reported to the Contractor Performance Assessment Reporting System (CPARS) on an annual basis. The CO and COR will make use of information from CDRs, as well as any additional knowledge and information available to them with respect to the contractor’s performance, to complete the CPARS.

The Government will not pay for services that do not conform or do not meet performance standards or have not been properly rendered.

The contractor will be given an opportunity to correct non-conforming services at no cost to the Government if the services are non-conforming or the contract requirement is unacceptable.

Documenting Performance

Acceptable Performance: The government will document acceptable performance in accordance with the chart above. Any report may become a part of the supporting documentation for any contractual action.

Unacceptable Performance: When unacceptable performance occurs, the COR will inform the CO. This will always be in writing although when circumstances necessitate immediate oral communication, that communication will be followed in writing. The COR will document the discussion and place it in the COR’s file. When the CO determines formal written communication is required, the COR will prepare a Contract Discrepancy Report (CDR) and present it to the contractor's program manager. The contractor shall acknowledge receipt of the CDR in writing to the CO. The CDR will state how long after receipt the contractor must take corrective action. The CDR will also specify if the contractor is required to prepare a corrective action plan to document how the contractor shall correct the unacceptable performance and avoid a recurrence. The CO will review the contractor's corrective action plan to determine acceptability. Any CDRs may become a part of the supporting documentation for any contractual action deemed necessary by the CO.

15.0 SECTION 508 COMPLIANCE

NOTICE OF THE FEDERAL ACCESSIBILITY LAW AFFECTING ALL INFORMATION AND

COMMUNICATION TECHNOLOGY (ICT) PROCUREMENTS (SECTION 508)

On January 18, 2017, the Architectural and Transportation Barriers Compliance Board (Access Board) revised and updated, in a single rulemaking, standards for electronic and information technology developed, procured, maintained, or used by Federal agencies covered by Section 508 of the Rehabilitation Act of 1973, as well as our guidelines for telecommunications equipment and customer premises equipment covered by Section 255 of the Communications Act of 1934. The revisions and updates to the Section 508-based standards and Section 255-based guidelines are intended to ensure that information and communication technology (ICT) covered by the respective statutes is accessible to and usable by individuals with disabilities.

15.1 SECTION 508 – INFORMATION AND COMMUNICATION TECHNOLOGY (ICT)

STANDARDS

The Section 508 standards established by the Access Board are incorporated into, and made part of all VA orders, solicitations and purchase orders developed to procure ICT. These standards are found in their entirety at: https://www.access-board.gov/guidelines-and-standards/communications-and-it/about-the-ict-refresh/final-rule/text-of-the-standards-and-guidelines. A printed copy of the standards will be supplied upon request.

Federal agencies must comply with the updated Section 508 Standards beginning on January 18, 2018. The Final Rule as published in the Federal Register is available from the Access Board:

https://www.access-board.gov/guidelines-and-standards/communications-and-it/about-the-ict-refresh/final-rule.

https://www.access-board.gov/guidelines-and-standards/communications-and-it/about-the-ict-refresh/final-rule/text-of-the-standards-and-guidelines https://www.access-board.gov/guidelines-and-standards/communications-and-it/about-the-ict-refresh/final-rule/text-of-the-standards-and-guidelines https://www.access-board.gov/guidelines-and-standards/communications-and-it/about-the-ict-refresh/final-rule https://www.access-board.gov/guidelines-and-standards/communications-and-it/about-the-ict-refresh/final-rule

The Contractor shall comply with “508 Chapter 2: Scoping Requirements” for all electronic ICT and content delivered under this contract. Specifically, as appropriate for the technology and its functionality, the Contractor shall comply with the technical standards marked here:

E205 Electronic Content – (Accessibility Standard -WCAG 2.0 Level A and AA Guidelines) E204 Functional Performance Criteria E206 Hardware Requirements E207 Software Requirements E208 Support Documentation and Services Requirements

15.2 COMPATABILITY WITH ASSISTIVE TECHNOLOGY

The standards do not require installation of specific accessibility-related software or attachment of an assistive technology device. Section 508 requires that ICT be compatible with such software and devices so that ICT can be accessible to and usable by individuals using assistive technology, including but not limited to screen readers, screen magnifiers, and speech recognition software.

SECTION C - CONTRACT CLAUSES

ADDENDUM to FAR 52.212-4 CONTRACT TERMS AND CONDITIONS—COMMERCIAL

PRODUCTS AND COMMERCIAL SERVICES

The following clauses are incorporated into 52.212-4 as an addendum to this contract:

C.1 52.252-2 CLAUSES INCORPORATED BY REFERENCE (FEB 1998)

This contract incorporates one or more clauses by reference, with the same force and effect as if they were given in full text. Upon request, the Contracting Officer will make their full text available. Also, the full text of a clause may be accessed electronically at this/these address(es):

https://www.acquisition.gov/browse/index/far https://www.va.gov/oal/library/vaar/

FAR

Number

Title Date

52.203-6 RESTRICTIONS ON SUBCONTRACTOR SALES TO THE

GOVERNMENT - ALT I

NOV2021

52.203-17 CONTRACTOR EMPLOYEE WHISTLEBLOWER RIGHTS NOV 2023

52.203-19 PROHIBITION ON REQUIRING CERTAIN INTERNAL

CONFIDENTIALITY AGREEMENTS OR STATEMENTS

JAN 2017

52.204-13 SYSTEM FOR AWARD MANAGEMENT MAINTENANCE OCT 2018

52.209-6 PROTECTING THE GOVERNMENT'S INTEREST WHEN

SUBCONTRACTING WITH CONTRACTORS DEBARRED,

SUSPENDED, PROPOSED FOR DEBARMENT, OR

VOLUNTARILY EXCLUDED. (DEVIATION NOV 2025)

JAN 2025

52.209-10 PROHIBITION ON CONTRACTING WITH INVERTED DOMESTIC

CORPORATIONS. (DEVIATION NOV 2025)

NOV 2015

52.219-4 NOTICE OF PRICE EVALUATION PREFERENCE FOR

HUBZONE SMALL BUSINESS CONCERNS. (DEVIATION NOV

2025)

OCT 2022

52.219-8 UTILIZATION OF SMALL BUSINESS CONCERNS. (DEVIATION

NOV 2025)

JAN 2025

52.222-36 EQUAL OPPORTUNITY FOR WORKERS WITH DISABILITIES.

(DEVIATION NOV 2025)

JUN 2020

52.222-40 NOTIFICATION OF EMPLOYEE RIGHTS UNDER THE

NATIONAL LABOR RELATIONS ACT. (DEVIATION NOV 2025)

DEC 2010

52.222-50 COMBATING TRAFFICKING IN PERSONS. (DEVIATION NOV

2025)

NOV 2021

52.226-8 ENCOURAGING CONTRACTOR POLICIES TO BAN TEXT

MESSAGING WHILE DRIVING.

MAY 2024

52.233-4 APPLICABLE LAW FOR BREACH OF CONTRACT CLAIM.

(DEVIATION NOV 2025)

OCT 2004

52.244-6 SUBCONTRACTS FOR COMMERCIAL PRODUCTS AND

COMMERCIAL SERVICES. (DEVIATION OCT 2025)

JAN 2025

852.201-70 CONTRACTING OFFICER'S REPRESENTATIVE DEC 2022

852.203-70 COMMERCIAL ADVERTISING MAY 2018

852.215-70 SERVICE-DISABLED VETERAN-OWNED AND VETERAN-

OWNED SMALL BUSINESS EVALUATION FACTORS

(DEVIATION)

JAN 2023

852.215-71 EVALUATION FACTOR COMMITMENTS OCT 2019

852.222-71 COMPLIANCE WITH EXECUTIVE ORDER 13899 (DEVIATION)

(APR 2025)

APR 2025

852.232-72 ELECTRONIC SUBMISSION OF PAYMENT REQUESTS NOV 2018

852.242-71 ADMINISTRATIVE CONTRACTING OFFICER OCT 2020

(End of Clause)

C.2 52.217-8 OPTION TO EXTEND SERVICES (NOV 1999)

The Government may require continued performance of any services within the limits and at the rates specified in the contract. These rates may be adjusted only as a result of revisions to prevailing labor rates provided by the Secretary of Labor. The option provision may be exercised more than once, but the total extension of performance hereunder shall not exceed 6 months. The Contracting Officer may exercise the option by written notice to the Contractor within 30 days.

(End of Clause)

C.3 52.217-9 OPTION TO EXTEND THE TERM OF THE CONTRACT (MAR

2000)

(a) The Government may extend the term of this contract by written notice to the Contractor within 10 days of the end of the period of performance; provided that the Government gives the Contractor a preliminary written notice of its intent to extend at least _15_ days before the contract expires. The preliminary notice does not commit the Government to an extension.

(b) If the Government exercises this option, the extended contract shall be considered to include this option clause.

(c) The total duration of this contract, including the exercise of any options under this clause, shall not exceed 36 months.

(End of clause)

C.4 52.240-91 SECURITY PROHIBITIONS AND EXCLUSIONS (NOV 2025)

(DEVIATION)

(a) Definitions. As used in this clause—

American Security Drone Act-covered foreign entity means an entity included on a list that the Federal Acquisition Security Council (FASC) develops and maintains and publishes in the System for Award Management (SAM) at https://www.sam.gov (section 1822 of Pub. L. 118-31, 41 U.S.C. 3901 note prec.).

Backhaul means intermediate links between the core network, or backbone network, and the small subnetworks at the edge of the network (e.g., connecting cell phones/towers to the core telephone network). Backhaul can be wireless (e.g., microwave) or wired (e.g., fiber optic, coaxial cable, Ethernet).

Covered application means the social networking service TikTok or any successor application or service developed or provided by ByteDance Limited or an entity owned by ByteDance Limited.

Covered article, as defined in 41 U.S.C. 4713(k), means:

https://www.sam.gov

(1) Information technology, as defined in 40 U.S.C. 11101, including cloud computing services of all types;

(2) Telecommunications equipment or telecommunications service, as those terms are defined in section 3 of the Communications Act of 1934 (47 U.S.C. 153);

(3) The processing of information on a Federal or non-Federal information system, subject to the requirements of the Controlled Unclassified Information program (see 32 CFR part 2002); or

(4) Hardware, systems, devices, software, or services that include embedded or incidental information technology.

Covered foreign country means The People’s Republic of China.

Covered telecommunications equipment or services means—

(1) Telecommunications equipment produced by Huawei Technologies Company or ZTE Corporation (or any subsidiary or affiliate of such entities);

(2) For the purpose of public safety, security of Government facilities, physical security surveillance of critical infrastructure, and other national security purposes, video surveillance and telecommunications equipment produced by Hytera Communications Corporation, Hangzhou Hikvision Digital Technology Company, or Dahua Technology Company (or any subsidiary or affiliate of such entities);

(3) Telecommunications or video surveillance services provided by such entities or using such equipment; or

(4) Telecommunications or video surveillance equipment or services produced or provided by an entity that the Secretary of Defense, in consultation with the Director of National Intelligence or the Director of the Federal Bureau of Investigation, reasonably believes to be an entity owned or controlled by, or otherwise connected to, the government of a covered foreign country.

Critical technology means—

(1) Defense articles or defense services included on the United States Munitions List set forth in the International Traffic in Arms Regulations under subchapter M of chapter I of title 22, Code of Federal Regulations;

(2) Items included on the Commerce Control List set forth in Supplement No. 1 to part 774 of the Export Administration Regulations under subchapter C of chapter VII of title 15, Code of Federal Regulations, and controlled—

(i) Pursuant to multilateral regimes, including for reasons relating to national security, chemical and biological weapons proliferation, nuclear nonproliferation, or missile technology; or

(ii) For reasons relating to regional stability or surreptitious listening;

(3) Specially designed and prepared nuclear equipment, parts and components, materials, software, and technology covered by part 810 of title 10, Code of Federal Regulations (relating to assistance to foreign atomic energy activities);

(4) Nuclear facilities, equipment, and material covered by part 110 of title 10, Code of Federal Regulations (relating to export and import of nuclear equipment and material);

(5) Select agents and toxins covered by part 331 of title 7, Code of Federal Regulations, part 121 of title 9 of such Code, or part 73 of title 42 of such Code; or

(6) Emerging and foundational technologies controlled pursuant to section 1758 of the Export Control Reform Act of 2018 (50 U.S.C. 4817).

FASC-prohibited unmanned aircraft system means an unmanned aircraft system manufactured or assembled by an American Security Drone Act—covered foreign entity.

FASCSA order means any of the following orders issued under the Federal Acquisition Supply Chain Security Act (FASCSA) requiring removing covered articles from executive agency information systems or excluding one or more named sources or named covered articles from executive agency procurement actions, as described in 41 CFR 201-1.303(d) and (e):

(1) The Secretary of Homeland Security may issue FASCSA orders that apply to civilian agencies, to the extent not covered by paragraph (2) or (3) of this definition. This type of FASCSA order may be referred to as a Department of Homeland Security (DHS) FASCSA order.

(2) The Secretary of Defense may issue FASCSA orders that apply to the Department of Defense (DoD) and national security systems other than sensitive compartmented information systems. This type of FASCSA order may be referred to as a DoD FASCSA order.

(3) The Director of National Intelligence (DNI) may issue FASCSA orders that apply to the intelligence community and sensitive compartmented information systems, to the extent not covered by paragraph (2) of this definition. This type of FASCSA order may be referred to as a DNI FASCSA order.

Information technology, as defined in 40 U.S.C. 11101(6)—

(1) Means any equipment or interconnected system or subsystem of equipment, used in the automatic acquisition, storage, analysis, evaluation, manipulation, management, movement, control, display, switching, interchange, transmission, or reception of data or information by the executive agency, if the equipment is used by the executive agency directly or is used by a contractor under a contract with the executive agency that requires the use—

(i) Of that equipment; or

(ii) Of that equipment to a significant extent in the performance of a service or the furnishing of a product;

(2) Includes computers, ancillary equipment (including imaging peripherals, input, output, and storage devices necessary for security and surveillance), peripheral equipment designed to be controlled by the central processing unit of a computer, software, firmware and similar procedures, services (including support services), and related resources; but

(3) Does not include any equipment acquired by a Federal contractor incidental to a Federal contract.

Intelligence community, as defined by 50 U.S.C. 3003(4), means the following—

(1) The Office of the Director of National Intelligence;

(2) The Central Intelligence Agency;

(3) The National Security Agency;

(4) The Defense Intelligence Agency;

(5) The National Geospatial-Intelligence Agency;

(6) The National Reconnaissance Office;

(7) Other offices within the Department of Defense for the collection of specialized national intelligence through reconnaissance programs;

(8) The intelligence elements of the Army, the Navy, the Air Force, the Marine Corps, the Coast Guard, the Federal Bureau of Investigation, the Drug Enforcement Administration, and the Department of Energy;

(9) The Bureau of Intelligence and Research of the Department of State;

(10) The Office of Intelligence and Analysis of the Department of the Treasury;

(11) The Office of Intelligence and Analysis of the Department of Homeland Security; or

(12) Such other elements of any department or agency as may be designated by the President, or designated jointly by the Director of National Intelligence and the head of the department or agency concerned, as an element of the intelligence community.

Interconnection arrangement means arrangements governing the physical connection of two or more networks to allow the use of another’s network to hand off traffic where it is ultimately delivered (e.g., connecting a customer of telephone provider A to a customer of telephone company B) or sharing data and other information resources.

Kaspersky Lab-covered article means any hardware, software, or service that—

(1) Is developed or provided by a Kaspersky Lab-covered entity;

(2) Includes any hardware, software, or service developed or provided in whole or in part by a Kaspersky Lab-covered entity; or

(3) Contains components using any hardware or software developed in whole or in part by a Kaspersky Lab-covered entity.

Kaspersky Lab-covered entity means—

(1) Kaspersky Lab;

(2) Any successor entity to Kaspersky Lab, including any change in name, e.g., “Kaspersky”;

(3) Any entity that controls, is controlled by, or is under common control with Kaspersky Lab;

or

(4) Any entity of which Kaspersky Lab has a majority ownership.

National security system, as defined in 44 U.S.C. 3552, means any information system (including any telecommunications system) used or operated by an agency or by a contractor of an agency, or other organization on behalf of an agency—

(1) The function, operation, or use of which involves intelligence activities; involves cryptologic activities related to national security; involves command and control of military forces; involves equipment that is an integral part of a weapon or weapons system; or is critical to the direct fulfillment of military or intelligence missions, but does not include a system that is to be used for routine administrative and business applications (including payroll, finance, logistics, and personnel management applications); or

(2) Is protected at all times by procedures established for information that have been specifically authorized under criteria established by an Executive order or an Act of Congress to be kept classified in the interest of national defense or foreign policy.

Roaming means cellular communications services (e.g., voice, video, data) received from a visited network when unable to connect to the facilities of the home network either because signal coverage is too weak or because traffic is too high.

Sensitive compartmented information means classified information concerning or derived from intelligence sources, methods, or analytical processes, which is required to be handled within formal…