Attachment 7 - Past performance questionnaire - 70US0921R70090014.docx

ATTACHMENT 7 - PAST PERFORMANCE QUESTIONNAIRE

70US0921R70090014

OFFEROR’S NAME:_____________________________________

PAST PERFORMANCE QUESTIONNAIRE

Offeror’s Name:

Client/Agency/Company Name:

Questionnaire Respondent Name & Title:

Respondent’s Phone Number:

E-mail Address:

Contract Number: (Required)

Contracting Officer’s (CO) Name:

Contract Total Amount:

CO’s Phone Number:

E-Mail Address:

Contract Period of Performance: (Required)

Contract Type:

EVALUATION

Below are listed specific questions relating to the Contractor’s performance in the areas of quality, timeliness, cost control, business relations and customer satisfaction. Please rate the Contractor for each question on a scale from Excellent to Unsatisfactory. Indicate your rating by shading/highlighting your selected rating for each question. A “Comment” section is provided below each question. Please type response in the “Comment” section to support the rating given. Please email the completed questionnaire to the United States Secret Service Procurement Office, Keisha Pender, Keisha.Pender@usss.dhs.gov no later than September 9, 2021 at 3:00 pm. EDT.

Excellent– Highly relevant past/present performance record, managing contracts/task orders. Little or no potential risk exists for disruption of schedule, increase in cost, or degradation of performance based on the Offeror’s past performance.

Good – Relevant past/present performance record managing contracts/task orders. Minimal potential risk exists for disruption of schedule, increase in cost, or degradation of performance based on the Offeror’s past performance.

Satisfactory – Relevant past/present performance record managing contracts/task orders. Moderate potential risk exists for disruption of schedule, increase in cost, or degradation of performance based on the Offeror’s past performance.

Unsatisfactory – Highly relevant or relevant past/present performance may exist; however, significant potential risk exists for disruption of schedule, increase in cost, or degradation of performance based on the Offeror’s past performance.

Neutral – No record of relevant past/present performance exists or relevant past/present performance history is not available. There is no expectation of either successful or unsuccessful performance based on the Offeror’s past performance record. The offeror may not be evaluated favorably or unfavorably on past performance.

1. How well did the Contractor identify and mitigate issues timely and accurately to make informed, proactive and corrective decisions?

Comments:

2. How well did the contractor prepare technical documents and reports within budget, schedule, and in accordance with project requirements?

Comments:

3. How well did the contractor perform with minimal Government oversight?

Comments:

4. How well did the Contract manage multiple projects within your contract?

Comments:

5. How well did the Contract utilize innovative technologies in the performance of this work effort?

Comments:

6. How well did the Contractor manage cost and schedule when changes in system requirements occurred?

Comments:

7. How well did the Contractor provide clear visibility into cost, schedule, performance, and risks?

Comments:

8. How well did the contractor successfully deal with stakeholders and effectively mitigate stakeholder concerns and conflicts?

Comments:

9. How would you rate the Contractor’s ability to provide sufficient personnel resources for this effort?

Comments:

10. How well did the Contractor provide the right labor mix and skill level of people to meet your requirement?

Comments:

11. Did the Contractor have clear and concise lines of communication with all parties?

Comments:

12. How well did the contractor effectively manage its subcontractors?

Comments: