Attachment 5 - PPS 6-26-25.docx
DOCX document 45 KB Posted
- Solicitation number
- 6073GH-24-R-00167
About this file
This document is a Past Performance Survey for a security guard services contract with the Federal Aviation Administration (FAA). The survey is for solicitation 6973GH-24-R-00167 for Security Guard Services at the Mike Monroney Aeronautical Center (MMAC), seeking detailed performance feedback from previous contract references. The comprehensive questionnaire evaluates contractor performance across 26 specific areas including cost control, quality of services, business relations, customer satisfaction, and integrity, with rating options ranging from Exceptional to Unsatisfactory.
The survey requires completion by August 1, 2025, at 2:00 p.m. CST, to be submitted to Contracting Officer Cynthia Cooper via email. Key evaluation aspects include assessing the contractor's ability to deliver security guard services, maintain workforce quality, handle emergency requirements, manage training programs, and demonstrate ethical conduct. The document is marked as "Procurement Sensitive" and will be used to evaluate past performance for the upcoming security guard services contract at the FAA's Mike Monroney Aeronautical Center.
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Other files
| File | Type | Posted |
|---|---|---|
| Security Guard Services Questions and Answers 1 - 100 final.docx | DOCX document | |
| Amendment 0003.pdf | ||
| Staffing Seniority List.xlsx | XLSX spreadsheet | |
| Amendment 002.pdf | ||
| Security PWS 7-23-2025.pdf | ||
| Security Guard Services Questions and Answers 1 - 94.docx | DOCX document | |
| Attachment 3 - Wage Determination 2015-5315 - Revision 26.pdf | ||
| Attachment 2 - Security PWS 4-30-2025.pdf | ||
| Attachment 1 - Section B.xlsx | XLSX spreadsheet | |
| 6973GH-24-R-00167.pdf | ||
| Attachment 6 - Client Authorization Letter.docx | DOCX document | |
| Attachment 4 - Wage Determination CBA-2025-254.pdf |
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Text version
6973GH-24-R-00167
Attachment 5 MMAC Security Guard Services
PROCUREMENT SENSITIVE WHEN COMPLETED FOR OFFICIAL USE ONLY
SIR/RFO No. 6973GH-24-R-00167
MMAC SECURITY GUARD SERVICES
PAST PERFORMANCE SURVEY
To:
Organization:
Fax No.: E-mail Address:
Date: Number of Pages (including this sheet): 5 in total
Your name was provided as a point of contact for the following:
Contractor Name: Contract Number:
Project Title:
In regard to the above contractor’s performance on the referenced contract, please complete the attached Past Performance Survey and return as follows:
Send to: Cynthia Cooper, Contracting Officer
E-mail Address: cynthia.cooper@faa.gov
For questions, please send to the above referenced email
Please provide your response no later than August 1, 2025, 2:00 p.m. CST
Thank you!
Offeror to complete this page:
1. Name of Contractor:
2. Provide a brief description of the referenced contract and why it is relevant to 6973GH-20-R-00137:
3. Type of contract; e.g., firm fixed-price, cost-reimbursable:
4. Contractor Role (circle one): Prime Contractor, Subcontractor _______________________________________
4. Contract Number (if applicable):
5. Total Contract Amount (if a Subcontract, then include value of subcontract):$
6. Date of Contract Award:
7. Contract Period of Performance: Start End
6973GH-21-R-00003
Attachment 5 MMAC Security Guard Services
8. Was a deficiency notice issued?
9. Was a Cure Notice issued?
If so, was the issue successfully resolved? If so, was the issue successfully resolved?
10. Was a Show Cause issued? If so, was the issue successfully resolved?
11. Were any invoice deductions taken as a result of the contractor not meeting performance thresholds? If so, what Were the deductions for? _____________________________________________________________________
Name of Responding Point of Contact:
Agency/Organization:
Mailing Address:
Telephone Number:
E-mail Address: __________________________________________________________________
PAST PERFORMANCE QUESTIONNAIRE
1. Please complete this questionnaire. E-mail the completed questionnaire to the address as shown in the letter. Handwritten responses are sufficient. If you need more space than that provided, please attach additional pages. Responses will be treated as source selection sensitive information.
2. PERFORMANCE QUALITY ASSESSMENT DEFINED:
EXCEPTIONAL (E) Performance meets contractual requirements and exceeds many to the Government’s benefit. The category being assessed was accomplished with minor problems for which corrective actions taken by the contractor were highly effective.
VERY GOOD (VG) Performance meets contract requirements and exceeds some to the Government’s benefit. The category being assessed was accomplished with some minor problems, for which corrective actions taken by the contractor were highly effective.
SATISFACTORY (S) Performance meets contract requirements. The category being assessed contains some minor problems, for which corrective actions taken by the contractor appear to be or were satisfactory.
MARGINAL (M) Performance does not meet some contractual requirements. The category being assessed reflects a serious problem, for which the contractor has not identified corrective actions. The contractor’s proposed actions appear only marginally effective or not fully implemented.
UNSATISFACTORY (U) Performance does not meet most contractual requirements and recovery is not likely in a timely manner. The category being assessed contains a serious problem(s), for which the contractor’s corrective actions were ineffective.
NOT APPLICABLE (NA) Unable to provide a score. Performance in this area not applicable to effort assessed.
3. For each item on the questionnaire, select the appropriate quality assessment and provide supporting narrative for your response.
COST CONTROL
(1) Contractor’s cost control. Did the contractor deliver at the agreed-to price/cost? Describe the reasons for changes to contract value (e.g., scope changes, overrun/underrun, Government-imposed schedule changes, etc.)
EXCEPTIONAL(E)
VERY GOOD (VG)
SATISFACTORY (S)
MARGINAL(M)
UNSATISFACTORY (US
NOT APPLICABLE (N/A)
COMMENTS:
(2) How effective did the contractor use innovation and efficiencies to enhance contract performance and reduce cost?
EXCEPTIONAL(E)
VERY GOOD (VG)
SATISFACTORY (S)
MARGINAL(M)
UNSATISFACTORY (US
NOT APPLICABLE (N/A)
QUALITY AND TIMELINESS OF SERVICES
(3) Did the contractor perform security guard services in accordance with the requirements described in the contract?
EXCEPTIONAL(E)
VERY GOOD (VG)
SATISFACTORY (S)
MARGINAL(M)
UNSATISFACTORY (US
NOT APPLICABLE (N/A)
| (4) | Has the Contractor ever been issued a contract discrepancy report (CDR)? | |
| If yes, provide circumstance(s). |
Yes __ No ___
Circumstances(s):
(5) Does the contractor have an effective Quality Control Plan?
EXCEPTIONAL(E)
VERY GOOD (VG)
SATISFACTORY (S)
MARGINAL(M)
UNSATISFACTORY (US
NOT APPLICABLE (N/A)
(6) Did the contractor provide timely and accurate deliveries of contract data reports (CDRLS)?
EXCEPTIONAL(E)
VERY GOOD (VG)
SATISFACTORY (S)
MARGINAL(M)
UNSATISFACTORY (US
NOT APPLICABLE (N/A)
(7) How would you rate the accuracy and completeness of invoices?
EXCEPTIONAL(E)
VERY GOOD (VG)
SATISFACTORY (S)
MARGINAL(M)
UNSATISFACTORY (US
NOT APPLICABLE (N/A)
(8) How well did the contractor maintain and document maintenance on Contractor Furnished Vehicles and Contractor Furnished Weapons utilized in the performance of the contract?
EXCEPTIONAL(E)
VERY GOOD (VG)
SATISFACTORY (S)
MARGINAL(M)
UNSATISFACTORY (US
NOT APPLICABLE (N/A)
BUSINESS RELATIONS – EFFECTIVE MANAGEMENT
(9) How well did the contractor’s corporate organizational support structure provide an adequate span of control and supervision?
EXCEPTIONAL(E)
VERY GOOD (VG)
SATISFACTORY (S)
MARGINAL(M)
UNSATISFACTORY (US
NOT APPLICABLE (N/A)
(10) How timely was the corporate office in providing responses and information to concerns and issues that came about during contract performance?
EXCEPTIONAL(E)
VERY GOOD (VG)
SATISFACTORY (S)
MARGINAL(M)
UNSATISFACTORY (US
NOT APPLICABLE (N/A)
(11) How accurate was information provided by the corporate office regarding concerns and issues that came about during contract performance?
EXCEPTIONAL(E)
VERY GOOD (VG)
SATISFACTORY (S)
MARGINAL(M)
UNSATISFACTORY (US
NOT APPLICABLE (N/A)
(12) How successful was the contractor’s corporate management at working with unions regarding the negotiation of Collective Bargaining Agreements?
EXCEPTIONAL(E)
VERY GOOD (VG)
SATISFACTORY (S)
MARGINAL(M)
UNSATISFACTORY (US
NOT APPLICABLE (N/A)
(13) How successful was the contractor’s corporate management on navigating any compliance issues or challenges related to union agreements?
EXCEPTIONAL(E)
VERY GOOD (VG)
SATISFACTORY (S)
MARGINAL(M)
UNSATISFACTORY (US
NOT APPLICABLE (N/A)
(14) How successful was the contractor’s corporate management on navigating any compliance issues or challenges related to union agreements?
EXCEPTIONAL(E)
VERY GOOD (VG)
SATISFACTORY (S)
MARGINAL(M)
UNSATISFACTORY (US
NOT APPLICABLE (N/A)
(15) How would you rate the contractor’s ability to maintain/retain a skilled workforce?
EXCEPTIONAL(E)
VERY GOOD (VG)
SATISFACTORY (S)
MARGINAL(M)
UNSATISFACTORY (US
NOT APPLICABLE (N/A)
(16) How would you rate the contractor’s utilization of appropriately skilled employees, equipment and materials to accomplish work requirements?
EXCEPTIONAL(E)
VERY GOOD (VG)
SATISFACTORY (S)
MARGINAL(M)
UNSATISFACTORY (US
NOT APPLICABLE (N/A)
(17) How well did the contractor meet emergency requirements?
EXCEPTIONAL(E)
VERY GOOD (VG)
SATISFACTORY (S)
MARGINAL(M)
UNSATISFACTORY (US
NOT APPLICABLE (N/A)
(18) How would you rate the contractor’s workforce recruitment, training, qualification and certification programs during mobilization and transition?
EXCEPTIONAL(E)
VERY GOOD (VG)
SATISFACTORY (S)
MARGINAL(M)
UNSATISFACTORY (US
NOT APPLICABLE (N/A)
(19) How well did the contractor maintain training requirements for security guard personnel:
EXCEPTIONAL(E)
VERY GOOD (VG)
SATISFACTORY (S)
MARGINAL(M)
UNSATISFACTORY (US
NOT APPLICABLE (N/A)
CUSTOMER SATISFACTION
(20) How would you rate overall customer satisfaction with the contractor’s performance?
EXCEPTIONAL(E)
VERY GOOD (VG)
SATISFACTORY (S)
MARGINAL(M)
UNSATISFACTORY (US
NOT APPLICABLE (N/A)
INTEGRITY
(21) How well did the contractor identify inefficiencies that could adversely affect performance, and take corrective or preventive action to resolve problems?
EXCEPTIONAL(E)
VERY GOOD (VG)
SATISFACTORY (S)
MARGINAL(M)
UNSATISFACTORY (US
NOT APPLICABLE (N/A)
(22) How well did the contractor demonstrate ethical conduct throughout the project, particularly in situations involving internal personnel issues?
EXCEPTIONAL(E)
VERY GOOD (VG)
SATISFACTORY (S)
MARGINAL(M)
UNSATISFACTORY (US
NOT APPLICABLE (N/A)
(23) How forthright was the contractor in keeping the government informed of employee issues that could significantly impact contract performance?
EXCEPTIONAL(E)
VERY GOOD (VG)
SATISFACTORY (S)
MARGINAL(M)
UNSATISFACTORY (US
NOT APPLICABLE (N/A)
(24) Has the contractor ever been given a cure notice or a show cause notice? If yes, provide circumstance(s).
Yes __ No ___ N/A __
Circumstances(s):
(25) Given the choice, would you award to this contractor again? If no, state why.
Yes ___ No __
Supporting Narrative:
(26) Are you aware of any other contracted efforts performed by this contractor similar in nature to this contract? Please identify contract/program and point of contact.
Yes __ No ___
Contract/Program: _____________________________________________________________
Point of Contact Name: _________________________________________________________
Point of Contact Phone Number: __________________________________________________
Other information: _____________________________________________________________
Thank you for your assistance in completing this questionnaire!
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