Security Guard Services Questions and Answers 1 - 100 final.docx

Security Guard Services Questions and Answers

Question 1: Regarding subject solicitation, the bargaining unit includes Dispatchers and Locksmiths, which are hourly front line positions; however, these hourly positions are also listed as key personnel under 3.8.2-17 KEY PERSONNEL AND FACILITIES (JUL 2019) (page 18). Bargaining unit employees, who have job protection through collective bargaining, cannot also be considered key personnel. Bidders who propose non-bargaining unit employees for these positions will be violating the provisions of the CBA. Please remove these hourly positions from Key Personnel requirements.

Answer 1: The FAA key personnel designation is not governed by a CBA. There are no references about “key personnel” located in the current CBA dated 5-12-2023. This is a designation from the FAA. These positions are critical to the Center and will remain as key personnel as listed in the PWS.

Question 2: According to this section, The Contractor shall submit a copy of the Key Personnel Résumé (CLEET certification required prior to employment) for contract security supervisory personnel and all back-up supervisory personnel who shall be performing duties under the contract. Resumes shall be submitted in response to the SIR as well as any new hires throughout the Contract performance period.

Question 2a: Section L does not state the requirement for Key Personnel resumes? Please clarify whether resumes are required at proposal submission.

Answer 2a: Yes, resumes are required at proposal submission.

Question 2b: If resumes are required, in which section of the proposal should they be placed?

Answer 2b: Provision L.4 TECHNICAL PROPOSALS (FACTORS 1 AND 2) and Provision M.2 TECHNICAL PROPOSAL: FACTORS 1 AND 2 WITH SUBFACTORS address Sub factor (1A) Management Organization and Qualifications. Part of the evaluation of this Sub-factor is the review of key personnel resumes; therefore, resumes should be included in this area of your proposal.

Question 2c: Are the resumes included in the 75-page limit?

Answer 2c: Resumes are not included in the 75-page limit of the technical proposal.

Question 3: H.7 PERMITS AND LICENSES - This section references PWS 3.10, Requirements; however, PWS 3.10 is not included in the solicitation. Please provide this information.

Answer 3: H.7 should have referenced PWS Paragraph 2.18, Licenses and Permits and will be corrected in an upcoming amendment.

Question 4: RFP L.2 PRE-PROPOSAL CONFERENCE states "Offerors are required to submit any questions they may have regarding this requirement in writing to the Contracting Officer by 5:00 p.m., T u e s d a y, July 15, 2025, so they can be placed on the agenda for discussion or so that a more definite response can be made. E-mail questions to cynthia.cooper@faa.gov. Questions received after that date, together with any questions generated at the conference, will be answered in writing as soon as possible following the conference." Is the July 15 due date only for questions to be answered at the Pre-Proposal Conference? Can the Government please confirm questions submitted after the July 17 Pre-Proposal Conference will still be answered in writing as stated above?

Answer 4: The government is required to address all meaningful questions during the solicitation process, and this includes the time period after the Pre-Proposal Conference.

Question 5: we provide security across the nation and overseas as you probably recall – across multiple USG civ and DOD agencies – but in none of these cases do firearms go home with officers where we lose control of the weapons/access to them. Incredible amount of risk of firearms being used outside of their intent or being stolen. Would the FAA consider changing this requirement?

Answer 5: No. This practice was discontinued over 10 years ago. Weapons are not government furnished and the FAA does not allow storage of the weapons on the MMAC Center.

Question 6: PWS Section 3.2 Facilities

6a: Does the Government have facility storage for contractor's weapons?

6b: If no, is off-site storage required, or can the Contractor place an FAA approved storage unit/container onsite?

6c: If no, are there specific requirements for storing Contractor weapons?"

Answer 6: This practice was discontinued over 10 years ago. Weapons are not government furnished and the FAA does not allow storage of the weapons on the MMAC Center.

Question 7: Is CLEET certification strictly required prior to contract start, or will equivalent state credentials be accepted with a transition plan to CLEET?

Answer 7: CLEET is required before contract starts.

Question 8: Is the Government or contractor responsible for maintenance, updates, or replacement of dispatch and access control systems (e.g., CCTV, fire alarms)?

Answer 8: The government is responsible for maintenance, updates, and replacement of access control systems.

Question 9: Are there any electronic file size or naming format restrictions for proposal submissions (e.g., PDF only, zip files allowed)?

Answer 9: The FAA prefers that proposal submissions be provided in pdf format and the Contracting Officer’s understanding that electronic file size must be less than 10MB.

Question 10: Are there page limits for any of the proposal volumes (technical, past performance, etc.)?

Answer 10: Table L.1, Proposal Organization, contained in Provision L.3 INSTRUCTIONS FOR PREPARATION AND SUBMISSION OF PROPOSALS, contains the page limitations for proposal volumes.

Question 11: Will evaluation factors be weighed numerically or adjectivally (e.g., Best Value Tradeoff), and is price considered equal, less, or more important than technical factors?

Answer 11: Per Provision M.1 EVALUATION FACTORS FOR AWARD, paragraph j, The FAA will make a single award to the responsible offeror who is determined to be the “Best Value to the FAA” based upon Tradeoff source selection procedures. Each offer will be evaluated on the basis of its Technical Proposal for Factors 1 and 2 (Criteria 1), Relevant Past Performance and Experience (Criteria 2), Cost/Price (Criteria 3), with Criteria 1 being more important than Criteria 2, and Criteria 2 being more important than Criteria 3.

Technical Proposals (Factors 1, 2) will be evaluated, rated, and numerically scored in accordance with a pre-established evaluation plan. Factors 1 and 2 ratings will be derived from each of their respective weighted subfactors. The factors to be evaluated are listed in provision M.2 in descending order of importance and within each Factor, Sub-factors are listed in descending order of importance. Provision M.2 TECHNICAL PROPOSAL: FACTORS 1 AND 2 WITH SUBFACTORS provides the full details on how proposals will be rated and scored.

Technical Proposal Factor 3, Past Performance, will be evaluated and an adjectival confidence rating will be assigned. Provision M.3 TECHNICAL PROPOSAL (FACTOR 3) RELEVANT PAST PERFORMANCE AND EXPERIENCE provides the full details on how proposals will be assigned a confidence rating.

The Cost/Price Evaluation will be performed in accordance with Provision M.4 COST/PRICE EVALUATION. The FAA will assess each cost/price/solicitation proposal to ensure that data provided are sufficient to allow complete price analysis and evaluation of proposed prices and include all information required by Section L of the SIR. If reasonableness of price is not determined through adequate price competition, then the FAA will require the review of rationale and supporting data to establish the reasonableness of proposed elements of cost.

Question 12: Will the government provide applicable CBAs for this solicitation?

Answer 12: The current CBA is provided in SIR Attachment 4.

Question 13: Security PWS States “method of transitional performance, beginning at award for 30 calendar days”. Please confirm how long the full transition period is.

Answer 13: The transition period is 30 days.

Question 14: Security PWS - Does the acronym IRP stand for Individual Reliability Program or Incident Response Plan?

Answer 14: Individual Reliability Program per PWS 5.4 Question 15: Security PWS - Is the Contractor to submit pricing for each of the individual Service Levels?

Answer 15: SIR Attachment 1, Pricing Schedule contains nineteen separate tasks annually and each of these tasks corresponds to a matching contract line item (CLIN). For Tasks/CLINs X001 through X017, there are four different service levels that the FAA may order during the life of the contract. Offerors are required to complete all Tasks/CLINs and all service levels included in SIR Attachment 1, Pricing Schedule.

Question 16: Will the Government consider an onsite walkthrough prior to proposal submission?

Answer 16: It is possible to have an onsite walkthrough. This question was addressed at the pre-proposal meeting without any contractors expressing they would like to have a walkthrough. If there are any contractors who are interested in having a walkthrough, please send a written request to the Contracting Officer, Cynthia Cooper.

Question 17: Attachment 1, Section B - Please note the Header (upper right) states a different solicitation number [6973GH-21R-00003] than this solicitation [6973GH-24-R-00167].

Answer 17: This will be corrected to state 6973GH-24-R-00167 in an upcoming amendment.

Question 18: Attachment 1 Section B Please note the tab (within the Excel) is titled "DFW …" Answer 18: This will be corrected in an upcoming amendment.

Question 19: Attachment 1 Section B Please note the Excel is not dated within the document nor in the actual title of the document dated (to align with the date in Section J) Answer 19: Attachment 1, Pricing Schedule will be corrected in an upcoming amendment to include a date and will be consistent with the information listed in Section J, Attachments.

Question 20: Attachment 2 PWS Please confirm the PWS date, as the document in SAM.gov is titled/dated 4/30/25, the solicitation Section J states 6/30/25, and the PWS (cover pg) is dated 9/30/25 Answer 20: It is likely that the PWS that was included with the SIR will need to be revised. This revised PWS will be dated consistent with the information listed in Section J, Attachments.

Question 21: Attachment 5 PPS Please note the Header (upper right) states a different solicitation number [6973GH-21R-00003] than this solicitation [6973GH-24-R-00167].

Answer 21: This will be corrected in an upcoming amendment.

Question 22: Attachment 5 PPS "Number of Pages" states "5 in total". Please confirm this is a typo and to be completed by the Offeror (Client) upon completion of the attachment.

Answer 22: Correct Question 23: Attachment 6 Client Auth. Ltr Please note the Footer (bottom right) states Attachment 10 vs Attachment 6.

Answer 23: This will be corrected in an upcoming amendment.

Question 24: Section G - AC0135 INVOICING PROCEDURES Are there any Subject email/mail marking requirements for invoice submittals?

Answer 24: All invoices will be processed through the Delphi eInvoicing web portal. AMS Clause 3.3.1-40 Electronic Submission of Payment Requests (October 2024) contains the details for submitting and processing invoices.

Question 25: Attachment 2 – PWS 5.7.1.4 Do CSOs currently carry a 9MM caliber service type weapon and is their training current?

Answer 25: Yes, a 9MM type weapon and the training is current.

Question 26: Section P – Records & Info Management Can the FAA confirm that access to the Electronic Learning Management System (eLMS) will be timely granted to contractor staff to meet training compliance deadlines?

Answer 26: Yes, access to eLMS will be granted in a timely manner.

Question 27: PWS Section 3.1 Government Furnished and Accountable Property (GF&AP) Can the Government provide a list of GF&AP provided under the current contract?

Answer 27: The FAA will provide a low speed vehicle, computers, printers, radios, space for workstations, chairs, and utilities per PWS 3.4.

Question 28: Could you provide guidance on the anticipated frequency or conditions under which CLINs 0019/1019/2019/etc. (Additional Services) may be activated?

Answer 28: This is not a routine process. Typically, additional services are used for various construction projects located on the Center or escorting International Visitors due to mission critical timeframes. This may occur 10 to 12 times a year.

Question 29: PWS Section 3.2 Facilities "Do the facilities provided by the Government include a gun range for training? If no, can the Government provide the name of the range being utilized under the current contract/by the current contractor?"

Answer 29: No. The government does not provide facilities for gun ranges.

Question 30: PWS Section 3.4 Supplies and Materials Can the Government provide a list of "supplies or materials" provided under the current contract?

Answer 30: The FAA will provide a low speed vehicle, computers, printers, radios, space for workstations, chairs, and utilities per PWS 3.4.

Question 31: PWS Section 4, para 5, last sentence Please clarify what is meant by "proving a weekly exterior light report to the COR."

Answer 31: The contractor is responsible for an inspection of the building exterior and parking lot lighting and providing a list of any lights that are not operational.

Question 32: PWS Section 4, para 7, second sentence What is meant by "throughout each contract year"?

Answer 32: The transition plan will not be required for each option year. The transition plan will only be required at the beginning of the contract (Phase-In) and the end of the contract (Phase-Out).

Question 33: PWS Section 4.1 Task 1 and 5.6.1 & 5.6.2 Please identify if the Key Personnel is Program/Assistant Program Manager or Project/Assistant Project Manager Answer 33: Project/Assistant Project Manager. The PWS will be updated to reflect this. Additionally, the SIR and SIR attachments will be updated to reflect Project/Assistant Project Manager.

Question 34: PWS Section 4.18 Task 18 and 4.18.2 Over and Above Services Can the Government provide historical data on frequency and types of Over and Above Services?

Answer 34: This is not a routine process. Typically, additional services are used for various construction projects located on the Center or escorting International Visitors due to mission critical timeframes. This may occur 10 to 12 times a year.

Question 35: "Can the Government provide a Seniority Roster of Incumbent personnel upon contract award? If yes, can the Government provide incumbent personnel's qualifications, credentials, and certifications; as well as expiration dates?"

Answer 35: No. The FAA does not maintain information regarding incumbent personnel’s qualifications, credentials, certifications and expiration dates. The current contractor is required to maintain this information.

Question 36: May offerors propose candidates/submit resumes for people who are in the process of obtaining CLEET, contingent upon certification prior to onboarding?

Answer 36: Yes Question 37: Are there specific requirements for communication(s) equipment (i.e. radios)? If yes, please provide.

Answer 37: The FAA will provide a low speed vehicle, computers, printers, radios, space for workstations, chairs, and utilities per PWS 3.4.

Question 38: PWS Section 5.5.7 Employee Probationary Period Is there a probationary period for Program/Project Managers? If yes, please identify.

Answer 38: Project managers will have the same probationary period as Supervisors and Assistance Project Managers.

Question 39: PWS Section 7.4 Vehicles Are vehicles able to be owned, leased, and/or rented?

Answer 39: Vehicles may be owned, leased or rented.

Question 40: PWS Section 7.4 Vehicles Are vehicles required to be registered in the State of Oklahoma?

Answer 40: No. Vehicles may be registered outside of Oklahoma.

Question 41: PWS Section 9.6.7 Performance Objective, 6. Key Personnel: Customer Complaints "States, ""No more than 2 validated complaints …."" 41a: How will complaints be validated?

41b: Will the contractor have an opportunity to respond before deductions are applied?"

Answer 41: Complaints will be reviewed or investigated by the COR. The contractor will have the opportunity to respond before a final decision on deductions is applied.

Question 42: PWS, paragraphs 4.1.2 and 5.6.1: The PWS identifies a Program Manager and a Project Manager, which appear to be the same position. Please clarify.

Answer 42: Project Manager is the term used. We will update the PWS to be consistent.

Question 43: PWS, Paragraphs 5.7.10.9 and 5.7.10.10: It states that all new CSOs are required to receive 16 hours of orientation training that is site-specific. It also states that all new unarmed CSOs shall receive eight hours of orientation training that is site-specific. From the context our understanding is the 16-hour requirement applies to armed CSOs only. Please clarify.

Answer 43: This training required for “ALL” CSOs.

Question 44: Section L.1. Instructions state proposals are to be submitted by email. Please clarify whether there are file size limitations, and if so, alternatives for submissions of file exceeding system limits.

Answer 44: The Contracting Officer’s understanding is that files must be less than 10 MB.

Question 45: Section L.1.d and Section M.1.a: Section L reference states proposals will be evaluated on a lowest price, technically acceptable basis. Section M states that proposals will be evaluated on a best value with tradeoffs basis. Please clarify.

Answer 45: Provision L.1.d will be corrected in an upcoming amendment to read as follows:

This acquisition will utilize "Best Value" source selection procedures to make an integrated assessment for an award decision. This section of the Instructions to Offerors (ITO) provides general guidance for preparing proposals as well as specific instructions on the format and content of the proposal. The Offeror’s proposal must include all data and information requested by the ITO and must be submitted in accordance with these instructions. Any Offeror who submits an incomplete package may be considered ineligible for award. The offer shall be compliant with the requirements as stated in Section B and applicable attachments. Non-conformance with the instructions provided in the ITO may result in an unfavorable proposal evaluation.

Question 46: SIR, Section L.3(g): For Past Performance, “…however, offerors are allowed to utilize one (1) contract where at least one year of performance has been completed.” Must all but one reference contract have no more than one year of complete performance? Should “at least” have been “less”? This requirement is unclear, please clarify. The same requirement is also on pp. 91 and 100.

Answer 46: The purpose of this paragraph was to let potential offerors utilize one (1) of their past performance references that is an ongoing contract where all of the periods of performance have not been completed but there has been demonstrated performance for a minimum of one (1) year. The intent of including this language was to disallow potential offerors from providing a past performance reference where the contract is newly awarded and there is less than one (1) year of demonstrated performance.

Question 47: SIR, Section M.1(d), p. 95: “Factors 1 and 2 ratings will be derived from each of their respective weighted subfactors.” Would the Government provide the weights of the subfactors?

Answer 47: In order to not influence any potential evaluations, members of the technical evaluation team do not know the weights of the subfactors. This is the reason why the Government does not want to provide the weights of the subfactors.

Question 48: Is the incumbent workforce fully qualified and trained to perform under the RFP SOW?

Answer 48: Yes. All personnel have to meet the requirements of the existing PWS.

Question 49: Will the Government provide office space for manager/supervisors?

Answer 49: No. Space is furnished by the government, but the space does not allow for every Supervisor to have a work space. Most spaces are shared among all shifts.

Question 50: Equipment - Are radios required to operate on the FAA net as FAA requires the ability to communicate with the security officers? If so, what is the acceptable frequency band? Is the radio required to be encrypted? Will a repeater be required?

Answer 50: Yes. Radios and the communication system is government furnished property.

Question 51: Please provide a copy of what is required for Contractor Furnished Property.

Answer 51: The government will supply a list of government furnished property in an upcoming SIR Amendment. All other equipment required to meet this PWS is the responsibility of the Contractor.

Question 52: Will the Government require surge staffing (e.g., for large events, heightened security levels)? If so, should these be priced under the “Hourly Composite Rate” for over-and-above services, or incorporated into base pricing?

Answer 52: Additional resources may be requested as per 4.18 of the PWS.

Question 53: PWS §2.18–2.18.4 Can the Government clarify whether the contractor must hold all required Oklahoma CLEET licenses and permits at the time of proposal submission, or by contract start date? If allowable by start date, what documentation is acceptable to demonstrate intent to comply (e.g., pending applications, letters of good standing)?

Answer 53: Contract personnel must hold CLEET at the contract start date.

Question 54: PWS §2.2; §4.4.1.7 Can the Government clarify whether “Personal Escort Duties” refers to protective detail services or administrative escorts (e.g., visitors)? Are additional certifications or training required for this function?

Answer 54: Typical requests are administrative and tied to visitors.

Question 55: PWS §2.5, reference to Exhibit 1 (missing) Exhibit 1 detailing the number of required posts and work hours is referenced but not included. Can the Government please provide Exhibit 1 or specify the number of FTEs required by labor category and shift?

Answer 55: Yes. This is a typo. The correct exhibit is 9.1 in the PWS. PWS 2.5 will be corrected and provided in an upcoming amendment.

Question 56: PWS §2.5.3 PWS restricts officers to working no more than 10 hours in a 24-hour period. In the event of emergency coverage needs, will the Government consider granting waivers, or should the contractor plan for a reserve relief pool?

Answer 56: Yes. The government will consider waivers in emergency or mission critical situations.

Question 57: PWS §4.0; §5.0 (no security clearance language) Are any security clearances (e.g., Public Trust, Secret) required for CSOs, Supervisors, or Key Personnel? Who is responsible for conducting or sponsoring background investigations? Is interim suitability or waiver possible during adjudication?

Answer 57: Secret and above clearances are not required in this PWS. The Government provides and conducts the required background investigations during the badging process. The Government Investigations shall not be the Contractor’s only background check. The Contractor must ensure that properly vetted applicants are submitted into the system.

Question 58: PWS §5.11.2 The PWS states that Comprehensive General Liability Insurance coverage must be maintained at a minimum of $500,000 per occurrence. Given the armed nature of the services and comparable federal contracts typically requiring $1M or more per occurrence, can the Government confirm whether this is the final required amount, or if higher coverage (e.g., $1M+) is expected or recommended for risk mitigation?

Answer 58: The currently stated amounts are what have been used for many years now. The FAA will review this information and if the insurance coverage needs to be increased, this information will be provided through a SIR amendment.

Question 59: PWS §5.6; §5.10 - Is the contractor responsible for all CLEET certification costs for officers, including tuition, testing, and equipment, or will the Government reimburse those under Additional Services or a separate CLIN?

Answer 59: Yes, this is the contractor's responsibility.

Question 60: PWS §5.7.10 How many hours are included in new hire training, and what are the courses?

Answer 60: Hours may vary based on the quiz or exam abilities of each individual. Below are the government required classes and estimated hours needed to complete at this time.

Answer 61: This course does not exist, and we cannot find this reference in PWS.

Question 62: PWS §5.7.10 What are the ammo requirements?

Answer 62: Requirements are listed in PWS section 7.5.3.

Question 63: PWS §5.7.10 IS there less-than-lethal training?

Answer 63: Yes, this information is listed in PWS Section 7.6.

Question 64: PWS Section 7.5 - What is the make and model of the 9mm firearm carried on the current contract?

Answer 64: There is no requirement for the make and model on the contract.

Question 65: PWS Sections 6.27 and 6.33 A GFP inventory report is required semi-annually; however, Deliverable list requires the list quarterly. Please clarify.

Answer 65: This is a quarterly requirement. The PWS will be updated to reflect the correction in an upcoming amendment.

Question 66: RFP Page 2; PWS §2.4 - The solicitation states that the 30-day Phase-In period is not separately priced. Will services provided during this period be billed under the Base Year CLIN, or must the contractor absorb those costs entirely?

Answer 66: It is up to each potential offeror to determine how they want to account for the costs associated with the 30-day Phase-In and this CLIN remains not separately priced.

Question 67: RFP, H.8 - What courses and allocated hours must be covered during the 40-hour mandatory OJT training? Is there a skills competency check-off?

Answer 67: Per FAA Facility Security Management Program Order 1600.69XX table 5-1 initial and recurring training shown below.

Table 5-1. Initial and Recurring*

Question 68: RFP, H.9 - How many hours are required for the drivers in airport training?

Answer 68: An estimated 1 hour for driving privileges on the Airport Operations Aera (AOA) is required along with 1 hour for AOA Access and AOA Escort privileges.

Question 69: Section J, Attachment J.5 The pricing document contains numerous locations other than Oklahoma City, OK. Please provide an updated pricing document.

Answer 69: This information will be corrected in an upcoming amendment.

Question 70: Section J, Attachment J.5 - There are no entry lines to input pricing for other Guard (i.e., dispatchers, etc.)

Answer 70: SIR Attachment 5 pertains to the Past Performance Survey, so this question doesn’t make a lot of sense. The Contracting Officer has requested clarification on this question but did not receive a response. The Contracting Officer believes that this questions was either made by mistake or has been answered through another question.

Question 71: RFP, 3.2.2.3-22 - Please confirm 120 days, it is blank in this section.

Answer 71: Yes, 120 days is correct.

Question 72: RFP, Table L.1 For Volume II Technical Proposal, will the government omit the Cover, Table of Contents, Acronym List, and Tab Dividers from the 75-page limit?

Answer 72: The cover page and Tab Dividers can be omitted; however, the evaluators will still need potential offerors to incorporate a Table of Contents and Acronym List.

Question 73: RFP Pg 91 States: “If proposing as a newly established or first-time joint venture, the joint venture shall provide a minimum of one (1) past performance submission for each member of the joint venture; however no less than 3 and no more than 5 past performance references are to be submitted for the joint venture as whole. The past performance submission(s) of the JV must reflect the JV offerors’ capability to perform to the level of complexity and scope of the SOW.

The required size of contracts is $2M, will projects under this threshold be accepted for JV partners who are small and/or entering the federal market?

Answer 73: For newly established or first-time joint ventures where one of the partners has limited past performance of less than $2M, it will be acceptable for past performance for a contract of less than $2M be provided. Potential offerors are requested to keep in mind that this may affect the overall confidence rating that is assigned to the joint venture.

Question 74: RFP, H.8 - What courses and their allocated hours must be covered in the annual training?

Answer 74: Per FAA Facility Security Management Program Order 1600.69XX table 5-1 initial and recurring training shown below.

Table 5-1. Initial and Recurring*

Question 75: Section M (Evaluation Factors – Past Performance) - If the offeror is a newly formed, unpopulated SBA-approved Mentor-Protégé Joint Venture (MPJV), can the Government confirm that such an entity will be considered a "newly established or first-time joint venture" under this solicitation, as referenced in Section M for the purposes of past performance submission requirements?

Answer 75: Yes, this is correct.

Question 76: Section M (Evaluation Factors – Past Performance) - For an unpopulated SBA-approved Mentor-Protégé Joint Venture, can the Government confirm whether it will accept past performance examples solely from the Mentor when the Protégé has limited or no relevant past performance? This is especially relevant when the Mentor will perform the majority of the work as permitted under SBA regulations.

Answer 76: Provision L.5 TECHNICAL PROPOSAL (FACTOR 3) RELEVANT PAST PERFORMANCE AND EXPERIENCE, paragraph v states:

(v) If proposing as an existing joint venture, the offeror must include recent and relevant past performance information of this joint venture in accordance with the past performance instructions as provided in Section L of the SIR. If proposing as a newly established or first-time joint venture, the joint venture shall provide a minimum of one (1) past performance submission for each member of the joint venture; however no less than 3 and no more than 5 past performance references are to be submitted for the joint venture as whole. The past performance submission(s) of the JV must reflect the JV offerors’ capability to perform to the level of complexity and scope of the SOW. Submissions are considered acceptable only if the work performed is accomplished by the JV or a member of the proposed JV. (i.e. not a proposed subcontractor to the JV member).

In response to your question, a minimum of one (1) past performance submission for each member of the joint venture is required. The FAA understands that there is the possibility that all members of the joint venture may not have past performance to reference that is similar to the security guard services related to the subject acquisition and estimated to be valued at $2M annually, however, some type of past performance is required to be submitted. Potential offerors are requested to keep in mind that this may affect the overall confidence rating that is assigned to the joint venture.

Question 77: Attachment 2 – PWS, SECTION 9.0 EXHIBITS - Do the post hours for all labor categories and supervision in this Section reflect the current Level of Effort and is the contract sufficiently staffed to deliver the hours on this subject requirement?

Answer 77: Yes. Exhibit 9.1 lists the required operating times for each post. The current contractor meets the required post times as listed in the PWS.

Question 78: Attachment 2 – PWS, 5.7.10.1 Training - Is the required training for this subject requirement the same as the current contract? If not, what additional training is required?

Answer 78: Yes

Question 79: Volume 1 requires an executive summary. Can you please detail items that are necessary for this summary?

Answer 79: There are no specific items that are required to be included in the executive summary; therefore, the content is up to each potential offeror.

Question 80: Volume 3 Past Performance – if CPARS are available for the cited past performance, is the past performance survey still required?

Answer 80: Yes, the past performance survey is still required because it includes more details and questions than what is included in a CPAR evaluation.

Question 81: Will the current training specifications be available to ensure consistent training is maintained at the site?

Answer 81: Training specifications outside of the PWS are not provided.

Question 82: Are there specific items or hours that need to be addressed under the Certificate of Firearms Training?

Answer 82: Training specifications outside of PWS are not provided.

Question 83: What items do the current uniforms entail for each job function (armed, unarmed, key personnel, dispatch, etc.)? Are all items covered on 7.2.3-7.2.19 for all positions? Is there a specific quantity needed for each?

Answer 83: All contractor employees requiring uniforms will follow the requirements listed in paragraph 7.2 of the PWS. The contractor is responsible for determining how many uniforms will be necessary to perform to PWS.

Question 84: Do the current employees have any OC Spray/Baton types of training/certifications?

Answer 84: It is the contractor's responsibility to maintain contract deliverables listed in the PWS section 6.

Question 85: Is there any onsite or specialty training that will need to be provided prior to employees standing post aside from the certifications listed?

Answer 85: All CSOs will need to meet all requirements listed in the PWS.

Question 86: How many vehicles, and what type, are currently operating on the contract?

Answer 86: Contractors may have different methods of meeting all PWS requirements. The total number of vehicles is a contractor decision.

Question 87: Regarding the Service Levels indicated for each post under Section 9.0, is it correct to assume that the Supplier is to perform at Level 4 - Fully Staffed throughout the contract? Would there be any instance for the service levels to be decreased by the Customer? Have there been instances in the last three years that service levels would have been adjusted?

Answer 87: The current Contractor is operating at Level 3 service for Tasks 11, 12, and 17 and Level 4 services for the remainder of the tasks. The Government reserves the right to alter service levels which may be based on needs or funding throughout each contract option year. Before award the Government will order services as needed or required to begin contract performance and if there are required changes, the Government will provide 30 days advanced notification of any changes in service levels.

Question 88: We would appreciate confirmation of how the Government would prefer offerors to structure pricing for reduced service levels. Pricing is generally volume-dependent, and reductions in coverage hours often result in higher unit rates due to fixed costs (e.g., licensing, uniforms, administration) being spread across fewer hours. Would the Government prefer proportional pricing by hour, or should offerors build in reasonable rate adjustments to reflect these realities?

Specifically, The PWS defines four service levels, with Level 4 representing fully staffed coverage. Attachment 1 (Section B) only includes Level 4 pricing. There is no instruction on pricing Levels 1-3 or any alternative configurations. Can the Government confirm whether offerors are expected to: - Price only Level 4, or - Include pricing for all four service levels? Additionally, how will service levels be treated during price evaluation if multiple levels are contemplated for implementation?

Answer 88: It is up to each offeror on the pricing assumptions and competitive strategy each offeror utilizes in the preparation of their cost/price proposal; however, as stated in Provision M.4 COST/PRICE EVALUATION, paragraph d. “The separate cost/price/solicitation proposals in support of all items identified in Section J, Attachment 1 will be reviewed for completeness of data, reasonableness of allocation, realism of cost, realistic information and balanced pricing.”

As stated in the answer to Question 15, SIR Attachment 1, Pricing Schedule contains nineteen separate tasks annually and each of these tasks corresponds to a matching contract line item (CLIN). For Tasks/CLINs X001 through X017, there are four different service levels that the FAA may order during the life of the contract. Offerors are required to complete all Tasks/CLINs and all service levels included in SIR Attachment 1, Pricing Schedule. Please note that in order to be responsive, potential offerors are to include their proposed pricing for all service levels.

Question 89: Reference SIR Section L-3, para G - "States, ""Only contracts that have been performed within the past 5 years will be considered, however, offerors are allowed to utilize one (1) contract where at least one year of performance has been completed." Please clarify the percentage/amount of work required to be completed for the remaining (2-4) Relevant Past Performance."

Answer 89: There should only be one (1) reference where the contract is not completed and for that reference, there should be a minimum of one-year of performance completed. For the remaining past performance references, all contract should have completed performance.

Question 90: "It was suggested during the Pre-Proposal Conference to submit each Volume separately. Is there a Subject line/Title requirement for each separate Volume submittal?"

Answer 90: Provision L.1 INSTRUCTIONS FOR PREPARATION AND SUBMISSION OF PROPOSALS, paragraph f reads as follows:

f OFFERORS ARE ADVISED TO SUBMIT PROPOSALS THROUGH EMAIL TO CYNTHIA.COOPER@FAA.GOV IN ELECTRONIC FORMAT ONLY. Documentation shall be submitted electronically in accordance with Section L, Clause 3.2.2.3-20, Electronic Offers. Note: Proposal Volumes I, II and III and IV shall be submitted as separate documents. NOTE: Due to FAA email size limitations, it is highly recommended that offerors submit their email proposal for each volume as separate emails and in the email subject line state 6973GH-24-R-00167, Volume XX Submitted on Behalf of XX.

Question 91: During the most recent contract term:

- How frequently did pricing levels vary from Level 4?

- Were reductions to lower service levels implemented post-award, and if so, how were they communicated and priced?

- Can the Government provide historical data or context on how often Levels 1-3 were utilized under the incumbent contract?

Answer 91: The current Contractor is operating at Level 3 service for Tasks 11, 12, and 17 and Level 4 services for the remainder of the tasks. The Government reserves the right to alter service levels, which may be based on needs or funding throughout each contract option year. Before the award the Government will order services as needed or required to begin contract performance and if there are required changes, the Government will provide 30 days advanced notification of any changes in service levels. The current contract has had the same service levels in place since the inception of the contract.

Question 92: Task-Level Staffing for Multi-Role Posts (Tasks 4, 6, and 12) Several tasks (e.g., Tasks 4, 6, and 12) list multiple labor categories—such as Armed CSO, Unarmed CSO, and Data Clerk—under a single task heading in Exhibit 1. Section 5.0 outlines distinct qualifications, duties, and certifications for each. To confirm our understanding: does the Government intend for these to be staffed by separate, concurrently assigned individuals (i.e., one FTE per role per post), or may the Contractor propose dual-certified or cross-utilized personnel to fulfill more than one of these roles at a single post?

Answer 92: The listed skill sets are required in each Task but the total number staff is a contractor decision and will not be dictated by the government as long as all PWS requirements are met.

Question 93: Project Manager Availability vs. “As Needed” Designation Section 5.6.1 of the PWS requires the Program Manager to be physically present Monday through Friday, 0800-1630. However, Exhibit 1 lists the Program/Assistant Program Manager schedule as “As Needed.” Can the Government clarify whether the on-site presence described in Section 5.6.1 represents the required availability baseline, and whether “As Needed” refers only to the position’s non-posted, managerial nature?

Answer 93: Corrected verbiage in Exihbit 9.1 to include 0800-1630 M-F.

Question 94: Pricing Basis for Non-CBA Clerical Positions The Data Clerk position, which appears under multiple tasks in the PWS and Exhibit 1, is not designated as a key personnel role and does not appear under the Collective Bargaining Agreement (CBA) provided in Attachment 4. The position also does not appear in the SCA wage determination WD 2015-5315 (Revision 26).

Can the Government clarify whether the Data Clerk should be priced using a comparable SCA labor category (e.g., General Clerk I) or treated as a non-SCA/open market position?

Answer 94: The Data Clerk position(s) should be priced using a comparable SCA labor category to the positions included in WD 2-15-5315 (Revision 26).

Question 95: Could you please confirm if there are any specific file size restrictions or preferred file formats (e.g., PDF, Word, Excel) for the electronic submission of proposals?

Answer 95: As addressed in Question 9, the FAA prefers that proposal submissions be provided in pdf format and the Contracting Officer’s understanding that electronic file size must be less than 10MB. Additionally, please provide an excel spreadsheet showing your calculations for each Task/Contract Line Item as stated in Provision L.6, COST/PRICE PROPOSAL.

Question 96: Can the Government identify the incumbent contractor currently providing these security guard services?

Answer 96: Boutchantharaj Corporation dba DFW Security Protective Force

Question 97: Are the current billing rates under the existing contract available for the following positions: Armed CSOs, Supervisors, Dispatchers, and Program Manager?

Answer 97: No, this information is not available and exempt from disclosure under 5 U.S.C., Section 552 (b)(4) as implemented by 49 CFR 7.13(c)(4) as it concerns “trade secrets and commercial or financial information obtained from a person or privileged source.” Exemption 4 of the FOIA allows agencies to withhold information submitted to the government in confidence, if disclosure would, as in this case, potentially cause financial harm and/or a competitive disadvantage.

Question 98: Are vehicles, radios, or communication equipment required to be furnished by the contractor, or will they be provided by the FAA under this contract?

Answer 98: The FAA will provide a low speed vehicle, computers, printers, radios, space for workstations, chairs, and utilities per PWS 3.4.

Question 99: Is possession of an Oklahoma private security company license required at the time of proposal submission, or can this be obtained prior to contract performance?

Answer 99: Time of proposal submission.

Question 100: Can the Government provide the detailed post coverage and total required man-hours per post, to assist in accurate staffing estimates?

Answer 100: Post Operating Hours are included in the PWS Exhibit 9.1. The Government will not provide any man-hour estimates or requirements. This is the responsibility of each offeror to determine their needs to meet the PWS.