Attachment 4 PWS_Djibouti MHE Maintenance.docx
DOCX document 50 KB Posted
- Solicitation number
- SP4510-23-R-1001
- Issued by
-
Defense Logistics Agency
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Other files
| File | Type | Posted |
|---|---|---|
| Attachment 1 - Djibouti Equipment Listv2.xlsx | XLSX spreadsheet | |
| Attachment 2 - 5520.1R BASE ACCESS POLICY.pdf | ||
| Attachment 3 Djibouti CM Request Form.pdf | ||
| Attachment 6 Past Performance Questionairre.doc | DOC document | |
| Attachment 5 Price Schedule_Djibouti MHE Maintenancev2.xlsx | XLSX spreadsheet |
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PERFORMANCE WORK STATEMENT (PWS)
FOR
DLA DISPOSITION SERVICES
MATERIAL HANDLING EQUIPMENT (MHE)
MAINTENANCE SERVICES
IN DJIBOUTI, AFRICA
TABLE OF CONTENTS
1. INTRODUCTION
2. PREVENTIVE MAINTENANCE (PM) AND CORRECTIVE MAINTENANCE (CM)
3. PLACE OF PERFORMANCE
4. FEDERAL HOLIDAYS
5. BASE ACCESS, SAFETY & SECURITY
6. USG FURNISHED PROPERTY, MATERIALS, EQUIPMENT, AND SERVICES (GFP/M/E/S)
7. CONTRACTOR FURNISHED PROPERTY, MATERIALS, EQUIPMENT, AND SERVICES (CFP/M/E/S)
8. ACCEPTABLE PERFORMANCE LEVELS (APLs)
9. DLA DISPOSITION SERVICES ENVIRONMENTAL MANAGEMENT SYSTEM (EMS)
10. SPILL RESPONSIBILITY
11. POINT(S) OF CONTACT (POC) INFORMATION
12. INVOICING INFORMATION
13. CONTRACT MINIMUM/MAXIMUM
1. INTRODUCTION:
a. Defense Logistics Agency Disposition Services (DLADS) is a Major Subordinate Command (MSC) of the Defense Logistics Agency (DLA) with the responsibility of disposing and reutilizing the United States Government’s (USG) Department of Defense (DoD) excess and surplus property generated by the military services. This is accomplished through reutilization to other DoD activities, transfer to other Federal agencies, donation to authorized state and local organizations, sale to the public, or ultimate disposal through abandonment or destruction. The headquarters for DLA DLADS is in Battle Creek, Michigan.
b. DLADS requires the use of various pieces of MHE during daily operations in support of the military services. PM and CM services for MHE at our Djibouti, Africa location are critical to ensure MHE is always operational. Without timely, efficient, and effective PM and CM services, DLADS will be impacted to a point where we are unable to support our customers.
c. This is a firm fixed price time and materials contract which consists of a period of performance of one (1) 12-month base period and two (2) 12-month options. The total contract length shall not exceed three (3) years.
d. The equipment associated with this PWS is listed in Attachment 1 and is subject to change throughout the contract based on life cycle management of the equipment. Should the equipment change, Attachment 1 will be updated by the Contracting Officer (KO) and provided to the Contractor.
e. The Contractor shall provide all personnel, equipment, tools, materials, electronic functional test sets, supervision, and quality control necessary to perform, Preventive Maintenance (PM), Corrective Maintenance (CM), annual testing requirements, and other services as defined in this PWS for the DLADS Djibouti location.
f. Any reference to Contractor throughout this PWS refers to the Contractor and any Subcontractors should one be utilized. The Contractor is solely responsible for all associated work to be completed In Accordance With (IAW) the PWS.
2. PREVENTIVE MAINTENANCE (PM)
The Contractor shall:
a. Ensure that all vehicle mechanics are fluent in both written and spoken American English.
b. Perform lock-out tag-out procedures as necessary for any piece of equipment receiving maintenance.
c. Clear lock-out tag-out procedures prior to returning operational control of any piece of equipment receiving maintenance to the United Sates Government (USG).
d. When a higher-level PM service CLIN is ordered, all lower-level maintenance checks and services will be performed, e.g., if the CLIN for annual PM is ordered, all required checks and replacement parts for quarterly maintenance will be completed, if applicable to the piece of equipment.
e. Ensure all PM services are completed IAW the Original Equipment Manufacturer (OEM) manual’s specifications. The rate for the Price Schedule CLIN for PM shall include the cost of travel to and from the work site(s) and the cost of parts used during PM (e.g., filters, fluid, lubricant, etc.), and shall not be charged or reimbursed separately under CLINs x009, x010, and x011.
f. Only OEM preventative maintenance parts shall be used, unless approved by the COR.
g. Perform a fork inspection with each PM IAW the American National Standards Institute/Industrial Trucks Standards Development Foundation (ANSI/ITSDF). Standards can be located at the following link: www.itsdf.org.
h. Perform PM and CM services on USG premises to minimize downtime.
i. Preventative maintenance on the equipment listed on Attachment 1 shall be completed on the same schedule. Once a task order for preventative maintenance is issued the contractor shall complete the PM service within fourteen (14) calendar days, unless otherwise rescheduled and coordinated between the COR and the Contractor.
j. Affix a sticker or equivalent item to each piece of equipment upon completion of PM service. The sticker shall display the hour reading and interval level of the PM which was completed and the projected hours and date of the next required PM service.
k. Supply and maintain written records of maintenance and repairs for all equipment on site.
l. Provide the COR a maintenance sheet showing the status of each item checked during the PM service within five (5) business days of completing each PM service.
i. Note and report any mechanical, electrical, hydraulic, or control system discrepancies that would affect operation.
ii. Document all PM done, all pertinent pressures, temperatures, voltages, fluid levels, and test results.
iii. The report shall contain any uncorrected deficiencies noted during the inspection.
m. Perform lug nut torquing for all equipment in conjunction with semiannual and annual PM service. Lug nuts shall be torqued IAW OEM specifications.
n. Disposal of drained fluid and batteries are not included under the services of this contract. Drained fluids and removed batteries shall be transferred to new UN approved, DOT shippable containers to be provided by the Contractor as part of the service and turn fluids and batteries back to the Government POC for disposal. This disposal requirement applies to both preventative and corrective maintenance.
3. CORRECTIVE MAINTENANCE (CM):
a. Provide economical corrective maintenance and repair of assemblies and subassemblies.
b. A not-to-exceed ceiling amount shall be listed on the task order for corrective maintenance. If corrective maintenance is needed written estimates for repairs must be presented to, and approved by, the COR prior to any repairs being accomplished. Once approved by the COR, the Contractor shall ensure that only the actual work required is performed to return the unit to a safe and operational condition. The Contractor must request approval from the COR to proceed with repairs, providing written justification, for any repair exceeding their original estimate for repairs.
c. The Contractor is not to exceed the time-and-material ceiling price on the task order unless notified by the Contracting Officer in writing that the ceiling price has been increased and has specified in the notice a revised ceiling price for performance under this contract/CLIN. The Government shall not be obligated to pay the Contractor any amount in excess of the ceiling price, and the Contractor shall not be obligated to continue performance if to do so would exceed the ceiling price set forth in the schedule unless and until the Contracting Officer has notified the Contractor in writing that the ceiling price has been increased and shall have specified in the notice a revised ceiling that shall constitute the ceiling price for performance under this contact.
d. Assess, inspect, test, and troubleshoot all CM service requests within five (5) business days of notification from the COR to determine the root cause of the deficiency.
e. Provide an estimate for the repair, in writing, on Contractor letterhead documents, to the COR within two (2) business days of the assessment IAW paragraph 2.n. The written estimate must contain the following information, at a minimum:
i. Description of the deficiency
ii. Parts necessary to correct the deficiency
iii. Cost of parts
iv. Quantity of parts necessary
v. Quantity of labor hours to repair the deficiency
vi. Cost of Shipping for parts, if applicable
vii. Cost of labor per hour
viii. Total estimated cost of repair
ix. Estimated lead time for parts
x. Expected date repairs will be complete
f. A corrective maintenance trip fee shall not be charged if the corrective maintenance diagnostic or repair is performed in conjunction with a normal preventative maintenance service.
g. The Contractor shall have five (5) business days to complete the necessary repairs to return the equipment to full operational status upon approval of the CM service estimates. The five (5) business days will begin upon receipt of all parts necessary to complete the CM.
h. Provide to the COR all OEM replacement/repair parts upon request. The COR will approve all replacement/repair parts and materials prior to installation. No rebuilt parts may be used without prior approval of the COR. All OEM recommended replacement parts and materials may be examined when requested by the COR prior to installation.
i. All worn out or deteriorated parts recommended for replacement may be physically examined when required by the COR prior to actual replacement. All worn out or deteriorated parts will be returned to the COR.
j. The total amount listed for parts in the price schedule (CLINS x009, x010, and x011) and in the task-order is a not to exceed (NTE) ceiling price. An NTE ceiling value may be adjusted upwards or downwards depending on the number of repair parts required. The Contractor shall not exceed this price unless notified by the KO, in writing, that the ceiling price has been increased and has specified in the notice of a revised ceiling price for performance under this contract/CLIN. The United States Government (USG) will not be obligated to pay the Contractor any amount in excess of the ceiling price, and the Contractor shall not be obligated to continue performance if to do so would exceed the ceiling price set forth in the price schedule until such written notification has been provided by the KO.
k. Invoice for reimbursement for replacement and repair parts/supplies under CLIN x009. The USG will reimburse the Contractor based on the at the cost stated on the invoice from the respective supplier.
l. Perform a functional test (load test) IAW OEM specifications or upon completion of any work in which a load bearing structure was removed, replaced, or repaired.
m. Provide appropriate conveyance and equipment to load, un-load, and transport the MHE to their maintenance facility in the event that services cannot be provided on USG premises.
4. PLACE OF PERFORMANCE OF SERVICES:
a. The Contractor shall provide services on USG premises at the DLADS Djibouti, Africa field location to the maximum extent possible during normal business hours, except on recognized US or Djiboutian holidays or when the USG facility/installation is closed due to local or national emergencies or holidays, administrative closings, or similar USG-directed facility/installation closings. The Contractor shall maintain an adequate work force for the performance of all tasks defined within this PWS when the USG facility/installation is not closed for the above reasons. When hiring personnel, the Contractor shall keep in mind that the stability and continuity of the work force are essential.
b. All work shall be completed at the USG premises. Equipment can only be removed the base with the approval of the COR. Prior to removal of any MHE from USG premises, the Contractor shall sign a Department of Defense Form 1149, transferring liability of the equipment to the Contractor for the duration of the maintenance. Upon return of the MHE to USG premises, the DLA Form 1311 will be signed by the COR accepting the equipment repair.
5. FEDERAL HOLIDAYS:
a. The Contractor is not required to provide services on the 11 federal holidays observed by the DLA unless approved by the KO or COR. When one of the holidays falls on a Sunday, the following Monday will be observed as a legal holiday. When the legal holiday falls on a Saturday, the preceding Friday is observed as the holiday. The following holidays are observed:
| New Year’s Day |
| January 1st |
| Martin Lither King’s Birthday |
| Third Monday in January |
| President’s Day |
| Third Monday in February |
| Memorial Day |
| Last Monday in May |
| Juneteenth Day |
| June 19th |
| Independence Day |
| July 4th |
| Labor Day |
| First Monday in September |
| Columbus Day |
| Second Monday in October |
| Veteran’s Day |
| November 11th |
| Thanksgiving Day |
| Fourth Thursday in November |
| Christmas Day |
| December 25th |
b. The Contractor is not required to provide services on official holidays recognized by the Government of Djibouti unless approved by the KO or COR. When the legal holiday falls on a Saturday or Sunday, whichever day the Government of Djibouti has designated as the observed holiday the Contractor is not required to provide services on the observed holiday unless approved by the KO or COR.
| New Year’s Day |
| January 1st |
| Lailat al Miraj (Night of Ascension) |
| March 1st |
| Eid al-Fitr (End of Ramadan) |
| May 1st |
| Labour Day |
| May 1st |
| Independence Day |
| June 27th |
| Eid al-Adha (Feast of Sacrifice) |
| July 9th |
| El am Hejir (Islamic New Year) |
| July 30th |
| Milad un Nabi (Birth of the Prophet Muhammad) |
| October 9th |
| Christmas Day |
| December 25th |
6. BASE ACCESS, SAFETY & SECURITY:
a. Refer to Attachment 2 for specific Base Access requirements for the DLADS Djibouti location. This information is subject to change.
b. Unscheduled gate closures by the installation security personnel may occur at any time causing all personnel entering or exiting a closed installation to experience a delay. This cannot be predicted or prevented. Contractors are not compensated for unexpected closures or delays. Vehicles operated by Contractor or subcontractor personnel are subject to search pursuant to applicable regulations. Any moving violation of any applicable motor vehicle regulation may result in the termination of the Contractor employee’s installation driving privileges.
c. The Contractor’s employees shall become familiar with and obey the regulations of the installation, including fire, traffic, safety and security regulations while on the installation. Contractor employees should only enter restricted areas when required to do so and only upon prior approval. Contractor employees shall always carry proper identification with them and shall be subject to such checks as may be deemed necessary. The Contractor shall ensure compliance with all regulations and orders of the installation which may affect performance. The USG reserves the right to direct the removal of an employee for misconduct, security reasons, or any overt evidence of communicable disease. Removal of Contractor employees for reasons stated above does not relieve the Contractor from responsibility for total performance of this contract.
d. The Contractor shall comply with all applicable installation/facility access and local security policies and procedures, which may be obtained from the COR. The Contractor and all associated subcontractor employees shall provide all information required for background checks to meet installation access requirements to be accomplished by installation security personnel. The Contractor shall ensure compliance with all personal identity verification requirements as directed by DoD and/or local policy. Should the Force Protection Condition (FPCON) change, the USG may require changes in Contractor security matters or processes.
7. USG FURNISHED PROPERTY, EQUIPMENT AND SERVICES (GFP/E/S):
The USG will provide the property, material, equipment, and/or services listed below solely for the purpose of performance under this contract:
a. Property: The USG will furnish the necessary workspace for the Contractor to perform services as outlined in this PWS.
b. Equipment: The USG will, at its sole discretion, and upon approval of the COR, provide MHE for the Contractor to assist with the performance of PM or CM of other MHE.
c. Utilities: All utilities in the facility will be available for the Contactor’s use in the performance of this contract. The Contractor shall instruct employees in utilities conservation practices. The Contractor shall operate under conditions that preclude the waste of utilities, which include turning off the water faucets or valves after using the required amount.
8. CONTRACTOR FURNISHED PROPERTY, MATERIALS, EQUIPMENT, AND SERVICES (CFP/M/E/S)
The Contractor shall provide the property, material, equipment, and/or services listed below solely for the purpose of performance under this contract:
a. Provide all personal protective equipment for employees IAW the Occupational Safety and Health Administration guidance.
b. Provide all materials to clean up spills caused by their employees during the performance of PM or CM services.
c. Ensure their employees are trained and certified to perform maintenance on MHE.
d. Provide the KO and COR a POC and phone number to coordinate and schedule CM and emergency repair services.
e. Provide services as listed throughout this PWS IAW OEM specifications.
9. ACCEPTABLE PERFORMANCE LEVELS (APLs):
| Deliverable |
| Standard |
| Time Frame |
| PWS Section |
| Acceptable Performance Level |
| Method of Surveillance |
| Timely and Complete PM |
| PM of all items under the appropriate CLINs |
| Within fourteen (14) calendar days of notification |
| 2.h |
| No more than three (3) items maintained later per period of performance. |
| COR |
| Preventive Maintenance Sheet |
| Record of items inspected, and work performed for each piece of equipment receiving a PM service |
| Within five (5) business days of PM service completion |
| 2.k |
| No more than three (3) record sheets delivered late during period of performance. |
| COR |
| Timely and complete CM |
| MHE restored to operational condition in a timely manner |
| Within five (5) business days of COR approval of cost estimate and repair |
| 2.o |
| No more than three (3) items repaired exceeding the required timeframe. |
| COR |
| Cost estimate for CM |
| Provide written estimate for all CM work with required information |
| Within two (2) business days of assessment IAW PWS 3. a. |
| 2.p |
| No more than three (3) estimates provided late during the period of performance |
| COR |
10. DLA DISPOSITION SERVICES ENVIRONMENTAL MANAGEMENT SYSTEM (EMS):
DLADS implemented EMS in accordance with ISO 14001:2004(e), DOD and DLA requirements at all DLADS appropriate facilities. An EMS is an overall management system that includes organizational structure, planning activities, responsibilities, practices, procedures, processes, and resources for developing, implementing, achieving, reviewing, and maintaining the environmental policy of an organization. The DLADS EMS is designed to ensure that all personnel, including contract personnel, whose work activities can cause real or potential significant environmental impact, are aware of how their work supports the EMS and are competent to perform their roles, responsibilities and authorities while supporting the DLADS mission. The DLADS EMS program is explained in DRMS-I 6050.2, EMS Core Instruction. Site supplements detail information required by EMS at a local level such as local, state and host environmental regulations as well as local emergency procedures and operating procedures unique to the location. Site supplements also contain information concerning the local interaction between the DLADS tenant appropriate facility and the DOD/DLA host facility EMS program. Contractors and their personnel are required to be aware that each DLADS appropriate facility has an EMS and to be aware of EMS policies to perform work and/or gain access to an installation. Each DLADS appropriate facility maintains EMS awareness posters that identify the DLADS Environmental Management Representative (EMR) and Host facility EMR for specific guidance concerning an individual facilities’ EMS program. Contractors may request current copies of EMS information identified in this paragraph by sending an e-mail request to DRMSEMS@dla.mil.
11. SPILL RESPONSIBILITY:
a. The Contractor is solely responsible for all spills or leaks during the performance of this contract, which occur because of, or is contributed to by the actions of its agents, employees, or subcontractors. The Contractor shall clean up such spills or leaks to the satisfaction of the USG in a manner that complies with applicable Federal, state, and local laws and regulations. The clean-up shall be at no cost to the USG. The Contractor shall report all such spills or leaks, regardless of their quantity, to the COR and KO immediately upon discovery. A written follow-up report shall be submitted to the COR and KO not later than twenty-four hours after the initial telephonic report. The written report shall be in narrative form, and as a minimum shall include the following:
i. Description of item spilled (including identity, quantity).
ii. Whether amount spilled is EPA or state reportable, and if so, whether it was reported. Exact time and location of spill including a description of the area involved.
iii. Containment procedures initiated.
iv. Summary of any communications Contractor has with press or USG officials other than the KO.
v. Description of clean-up procedures employed or to be employed at the site including disposal location of spill residue.
vi. Description of item spilled (including identity, quantity).
12. POINT(S) OF CONTACT (POC) INFORMATION:
Point of Contact (POC) information will be provided at the time of award. Should POCs change or information change will be updated by the COR and KO and provide to the Contractor. Additional POC information will be provided with each Task Order (TO) when ordered.
13. INVOICING INFORMATION:
The Contractor shall invoice on a monthly basis through the Department of Defense Wide Area Workflow (WAWF) system. Invoices must be submitted through WAWF in accordance with DFARS 252.232-7003. Refer to https://wawf.eb.mil for additional information.
14. CONTRACT MINIMUM/MAXIMUM:
This is a firm-fixed price indefinite delivery indefinite quantity (IDIQ) time and materials contract. The contract minimum shall be $1,000. The maximum shall be 150% of the estimated value of the contract. There is no contract minimum for any option period if included in the contract.
FAR 52.212-01 Fill-in coverage:
1.0 PROPOSAL SUBMISSION (FORMAT AND CONTENT): The following describes the information that must be furnished as part of the proposal and the format which must be presented. Proposals which do not provide the required information in the prescribed format at the time of initial submittal may be excluded from further consideration. Offers are strongly encouraged to read Provision, FAR 52.212-1, “INSTRUCTIONS TO OFFEROS – COMMERCIAL ITEMS”.
1.1 FORMAT: The offeror shall submit documentation (one original electronic form, standard Microsoft based Word and / or Excel, and or .PDF files) in response to this solicitation subject to the requirements in this provision. The offeror’s outline should demonstrate, in detail, how their organization, internal work processes and procedures meet the US Government’s requirements for performance under this solicitation.
1.2 PROPOSAL SUBMISSION: The following describes the information which must be furnished as part of the proposal and the format in which it must be presented. Proposals which do not provide the required information in the prescribed format shall be excluded from further consideration. Offerors should not include extraneous information that is not required to be submitted by 1.4. All proposals shall be valid for 90-days.
(a) FORMAT: Proposals shall be submitted in distinctly severable parts consisting of the following volumes: Volume 1, Volume 2. Proposal submissions will consist of one original if submitted by facsimile or electronically; an original and two copies if submitted by mail. If multiple electronic files are submitted, each electronic file shall identify it as part of Volume 1 or 2. Any information submitted in an electronic file that does not include volume identification in its name or upon opening, shall not be considered in any evaluation being performed under FAR 52.212-2.
(1) VOLUME 1: Proposal Certifications and Price Schedule. (i) FAR 52.212-1(b) Information, except (b)(10). (b)(10) Information shall be in Volume 2. (ii) Section II of solicitation (schedule of prices for each item) Price Schedule is Attachment 5. (iii) Section VI of solicitation (Representations, Certifications and Other Statements of Offeror). (2)
VOLUME 2: Past Performance Proposal. (See 1.4 below) (b) Submission of proposal by email should be sent to: matthew.wonch@dla.mil
Emailed proposals are to be sent to matthew.wonch@dla.mil
1.3 Reserved.
1.4 Past Performance Proposal:
(a) The offeror is required to provide any current relevant information regarding the level of performance, in terms of delivery and quality achieved under either US Government or commercial contracts for the same or similar services within the last 5 years. The information provided should support a qualitative review of the offeror; and/or; record of performance in the areas of conforming to specifications, adherence to contract schedules, history of reasonable and cooperative behavior, commitment to customer satisfaction, and business-like concern for the interest of your customer. Additionally, if performance deficiencies were identified, what they were and what corrective action was taken.
(b) Offerors shall submit past performance data for either the firm; and/or principal subcontractor(s); and/or key employees of the firm. For each reference provided, a valid name and telephone number, contract number, contract type, dollar value, contract award and completion dates, point of contact, description of worked performed, and e-mail address of point of contact is required. The description of work performed shall be in sufficient detail to explain how each reference relates to same or similar requirements of the instant solicitation in areas such as type of equipment maintained, performance timeframes, performance locations, managing a similar size workforce, and complexities of services (to determine the relevancy of the work).
(c) If the offeror elects to provide principal subcontractor past performance, the offeror shall provide the principal subcontractors’ consent allowing the US Government to disclose negative past performance information to the offeror.
(d) Reference projects and corresponding reference surveys are limited to three (3) projects considered by the offeror to be the most relevant to the requirements of this solicitation. If more than three projects with reference surveys are received, the US Government will consider the first three projects received based upon the date and time the reference surveys are received.
(e) Attachment 6 contains a past performance survey that is used to evaluate an offeror’s past performance. The offeror shall provide the past performance survey in Attachment 6 to the past performance reference they identify in this part of the proposal for the offeror, principal subcontractors and key personnel. The past performance reference shall independently submit the survey to the Contracting Officer prior to the closing date of the solicitation. Any completed past performance survey received after the date of closing or directly from the offeror will not be considered in the past performance evaluation. The US Government will not evaluate a reference listed in the past performance proposal if no corresponding survey is received from a reference for that contract. This will have the effect of the offeror being given a Neutral rating for that portion of their overall evaluation, regardless of the type of experience or its similarity to this requirement. Reference surveys must be received by the due date for receipt of proposals in order for the information to be considered. Offerors are cautioned that due to mail delivery times to the U.S., it is highly recommended that all contract references being asked to provide surveys be asked to scan the documents in Adobe .pdf format and email it to matthew.wonch@dla.mil with a reference to the solicitation, SP4510-23-R-1001 in the subject heading.
(e) The submission of a past performance volume is required. If an offeror does not have any past performance references, offerors must at least identify a Volume 2 in their proposal and state they do not have any past performance to provide. If the US Government only receives a past performance survey from a past performance reference and there is no information in an offeror’s proposal regarding that reference (see paragraph above), the reference will not be considered. The offeror is responsible for ensuring references submit past performance surveys; the US Government will not be contacting references for purposes of obtaining the survey
ADDENDUM TO 52.212-2 EVALUATION – COMMERCIAL ITEMS
1.5 Evaluation of Past Performance:
(1) The US Government will evaluate the quality of the offeror’s past performance. The assessment of the offeror’s past performance will be used as a means of evaluating the probability of success of the offeror. Thus, an offeror with a higher confidence assessment rating for past performance will have a higher probability of meeting the solicitation requirements than a firm with a lower confidence assessment rating.
(2) In investigating an offeror’s past performance, the US Government may consider information in the offeror’s proposal and information obtained from other sources, including past and present customers and their employees, other US Government agencies, including state and local agencies, consumer protection organizations and better business bureaus; former subcontractors; and others who may have useful information. Failure by the offeror to provide evidence of relevant performance on contracts of a similar nature in terms of performance timeframes and complexities of services provided will be considered by the US Government to have no relevant past performance. The offeror is responsible for ensuring references submit past performance surveys; the offeror’s reference must submit the past performance survey. The US Government will not accept past performance surveys submitted by the offeror or contact offeror references to obtain a completed survey. The US Government will evaluate past performance and experience in accordance with submission requirements of 1.4.
(3) Evaluation of past performance will be a subjective assessment based on a consideration of all relevant facts and circumstances. It will not be based on absolute standards of acceptable performance. The US Government is seeking to determine whether the offeror has consistently demonstrated a commitment to customer satisfaction and timely delivery of services. This is a matter of judgment. Offerors will be given an opportunity to address especially unfavorable reports of past performance, and the offeror’s response, or lack thereof, will be taken into consideration. Offerors lacking relevant past performance will not receive negative or positive consideration in the evaluation of this element as no meaningful confidence assessment rating can be reasonably assigned.
(4) Past performance will be rated on an adjectival scale. The US Government’s conclusions about the overall quality of the offeror’s past performance and experience will be a factor in determining the relative merits of the offeror’s proposal and in selecting the offeror whose proposal is considered the most advantageous to the US Government.
(5) By past performance, the US Government means how well the offeror conformed to specifications and to standards of good workmanship; the offeror’s adherence to contract schedules, including the administrative aspects of performance; the offeror’s history of reasonable and cooperative behavior and commitment to customer satisfaction; and the offeror’s business-like concern for the interests of the customer. By experience, the US Government means whether a contractors firm, principal subcontractor, or key personnel has performed similar work before. DLA Disposition Services will also consider the offeror’s past performance and experience on the same or similar contracts in terms of complexities of the services provided. Offerors with no past performance will be issued a Neutral rating for past performance.
(f) A written notice of award or acceptance of an offer, mailed or otherwise furnished to the successful offeror within the time for acceptance specified in the offer, shall result in a binding contract without further action by either party. Before the offer’s specified expiration time, the US Government may accept an offer (or part of an offer), whether or not there are negotiations after its receipt, unless a written notice of withdrawal is received before award.
1.6 Evaluation Factors For Award: a. The US Government will make award to the responsible offeror whose offer conforms to the solicitation and demonstrates the best value to the US Government in terms of their past performance and price. b. The evaluation factors are listed below:
(i) Past Performance
(ii) Price
Past performance is significantly more important than price.
1.7 Evaluation of Price: The offered price will be used in conjunction with the other factors to determine the proposal, which represents the best value to the US Government. Price will not be numerically scored, but it will be fully evaluated using price analysis techniques.
1.8 Efficiency Competition: Offerors are advised that the US Government may not evaluate the past performance proposals of all offerors under this RFP. The US Government will first review the total evaluated price of all proposals received. The past performance proposals of those offerors whose pricing is determined by the Contracting Officer to be most competitive may be reviewed prior to, or instead of, other past performance proposals received. Based on the initial review of these past performance proposals, the US Government may not evaluate the past performance proposals of other offerors, whose total evaluated pricing was higher than that of one already evaluated and already assigned the highest possible past performance rating. This would occur when the Contracting Officer determines that any possible past performance superiority of an unevaluated (and higher priced) past performance proposal, over (a lower priced) one that was already evaluated and assigned the highest possible past performance rating, would not warrant any additional price premium.
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