Attachment 4 - Proposal Instructions - Investigator Services.pdf

USPS EEO INVESTIGATOR SERVICES

Solicitation 2B-27-A-0002

INVESTIGATOR SERVICES

PROPOSAL INSTRUCTIONS – SOLICITATION 2B-27-A-0002

ANY OFFER THAT DOES NOT CONFORM TO THE PROPOSAL INSTRUCTIONS OR

SOLITCITAION REQUIREMENTS WILL NOT BE CONSIDERED.

ONLY ONE PROPOSAL EMAIL WILL BE CONSIDERED. MULTIPLE EMAIL SUMBMISSIONS

WILL NOT BE COMBINED FOR CONSIDERATION.

The Postal Service: does not award contracts to suppliers who are listed as disbarred, suspended or ineligible on Sam.gov or within the Postal Service; does not award contracts to current USPS employees; does not award contracts when doing so would create a perception of bias or appear to compromise confidentiality.

A. General Information

The U.S. Postal Service (USPS) is soliciting individuals with the right skill sets and availability to invest numerous hours a week to conduct EEO investigations and management-initiated investigations into harassment allegations that are not part of a discrimination complaint, in accordance with EEOC regulations and USPS quality and timeliness standards. Selected individuals will enter into an Ordering Agreement as independent contractors and be paid on a per-case basis. Each individual supplier, also known as an Investigator, will be regularly evaluated for performance by the Contracting Officer’s Representative. The USPS operates 24 hours a day, seven days a week and an Investigator may be required to make phone calls during all hours of the day in order to contact the appropriate personnel on a case. The Proposal must be sufficiently detailed and complete, to demonstrate an understanding and an ability to comply with the requirements. Offerors must demonstrate the capability of performing all tasks outlined in the Statement of Work.

Solicitation Open: 10/26/2026 8:00 AM MST

Question Close: 10/30/2026 3:00 PM MST All questions or requests for clarifications shall be emailed to edwin.f.serieux@usps.gov AND eeo_scm@usps.gov by the Question Close date. Questions received after this will not be addressed.

Solicitation Close: 11/6/2026 5:00 PM MST Proposals must be submitted via email to edwin.f.serieux@usps.gov AND eeo_scm@usps.gov by Solicitation Close with the subject line ‘Proposal - EEO Investigator - 2B-27-A-0002’.

Proposals submitted after this will not be considered.

B. Proposal Preparation Instructions

These instructions establish the acceptable minimum requirements for the format and content of proposals.

Electronic email submission is the only acceptable submission format for Proposals.

For applicant created documents: Please ensure that pages are numbered to eliminate any confusion. A page is defined as an 8 -1/2 inch by 11-inch sheet of paper with one-inch margins on all four sides. In the event of an ambiguity in the numbering of pages, the USPS will exercise its own discretion in the counting of pages. Pages in excess of the set limitations will lead to the disqualification of the proposal.

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Proposals must set forth full, accurate and complete information as required by this solicitation (including attachments). The making of any false, fictitious, or fraudulent statements in the Offeror’s proposal is prohibited by federal law and may render the Offeror subject to criminal prosecution under section 1001, Title 18, United States Code.

The Proposal must be sufficiently detailed and complete to demonstrate an understanding of the ability to comply with the requirements of this solicitation. Offerors must demonstrate capability of performing all tasks outlined in the Statement of Work.

C. Proposal Submission Instructions

The following four (4) proposal submission documents are Required, shall be submitted as separate documents in ONE proposal email and must adhere to the associated document naming convention and page limits below:

Document

Document Naming Convention

Page limit*

Evaluation Criteria

Provision 4-2 LastName FirstName Provision 4-2 9 Adjectival

Provision 4-3 LastName FirstName Provision 4-3 4 Pass/fail

Resume LastName FirstName Resume 2 Pass/fail

Sample Case File Questionnaire LastName FirstName Questionnaire 10 Numerical

*W-9 LastName FirstName W-9 1 N/A

*Not Mandatory: W-9s, certificates, transcripts, and other supporting documentation are allowed, but are not mandatory. All documents will follow the document naming convention, Example:

Doe John Provision 4-2

Complete all required documents and note that Provision 4-2, Provision 4-3 and the Sample Case File Questionnaire are all fillable PDF documents whilst the offeror generated Resume is limited to 2 pages.

Electronic submissions with the required documents will be the only acceptable submission format for this requirement. The electronic submission MUST be in Microsoft Word or PDF format.

Candidate generated documents will carry page numbers in the footer of all pages; typed in font size 10; the font style should be Arial; ANY OTHER FORMAT WILL NOT BE ACCEPTED.

The electronic submission shall not exceed a size limit of 10 megabytes (10MB).

It is the responsibility of each offeror to confirm transmission and receipt of their Proposal. Offerors shall allow sufficient time for transmission through the USPS’s Information Technology (IT) firewall.

Delays encountered due to the offeror’s IT system DO NOT constitute excusable delays. Proposals must be received no later than the exact time specified below to be considered for award.

E-mail messages should have ‘Proposal - EEO Investigator - 2B-27-A-0002’ in the subject line.

Proposals shall be submitted no later than 11/6/26 at 5:00 PM MST.

file:///C:/Users/BNM2H0/AppData/Local/Temp/MicrosoftEdgeDownloads/bde2d62b-9528-44df-9159-7b18544ce38a/Attachment%207%20-%20Provision%204-2.pdf file:///C:/Users/BNM2H0/AppData/Local/Temp/MicrosoftEdgeDownloads/bde2d62b-9528-44df-9159-7b18544ce38a/Attachment%208%20-%20Provision%204-3.pdf file:///C:/Users/BNM2H0/AppData/Local/Temp/MicrosoftEdgeDownloads/bde2d62b-9528-44df-9159-7b18544ce38a/Attachment%209%20-%20Resume.pdf file:///C:/Users/Supplier%20maintenance/W-9%20Rev%2010-2018.pdf

ONLY ONE PROPOSAL EMAIL WILL BE CONSIDERED. MULTIPLE EMAIL SUMBMISSIONS

WILL NOT BE COMBINED FOR CONSIDERATION.

LATE PROPOSALS WILL NOT BE ACCEPTED. Facsimile submissions are not authorized for this solicitation.

Payment of Proposal Costs

This Solicitation does not commit the USPS to pay for any costs incurred in the submission of the offer or in making necessary studies or designs for the preparation thereof, nor to contract for services or supplies.

D. Evaluation Standards

An overall Evaluation rating using the adjectival rating criteria is described below:

Not Demonstrated at Minimal Level – This indicates that the qualifications presented by the offeror do not meet the demands of the service needed.

Minimally Acceptable – This indicates that the offeror has adequately met the listed qualifications.

Above Average – This indicates that the offeror’s stated qualifications are above average.

Superior – This indicates that the offeror’s stated ability to meet the listed qualifications is superior.

Provided a Pass grade on the Resume and Provision 4-3. Technical and Supplier Capability have a greater weight overall than Past Performance. The offeror response to Provision 4-2 will be taken into consideration, along with the score on the sample file questionnaire (with the questionnaire having the most weight) to determine your overall demonstration of qualifications.

E. Timeline - Evaluation Process to Award

1. Submitted Proposals are evaluated.

a. Unsuccessful Offeror Notification will be emailed to applicants who are not selected.

b. EEO Investigator Skills Class notification will be emailed to applicants who meet the minimum required criteria/score.

2. EEO Investigator Skills Class, currently a week and a half online Zoom training.

There are graded class assignments daily and graded homework assignments nightly. A minimally acceptable overall score is required to pass the class. All miscellaneous costs to attend the class are at the applicants’ own expense and the USPS will not reimburse attendees for any expenses.

a. Unsuccessful Offeror Notification will be emailed to applicants who do not successfully pass the class and assignments.

b. Successful completion of this course and receipt of a security clearance issued by the

United States Postal Inspection Service will qualify a selected applicant for the EEO Investigator contracting opportunity.

3. Awards

Successful applicants will be issued an Ordering Agreement. New investigators must take an assigned case within sixty (60) days of Award and are active in probationary status until the USPS provides a pass or a favorable evaluation of their first three (3) cases.

Unsatisfactory performance will lead to the termination of the Investigator’s Ordering Agreement.

4. Disqualifying Factors

The following factors will disqualify offerors:

a. The Postal Service does not award an Ordering Agreement or contract to suppliers who are listed as disbarred, suspended or ineligible on (1) SYSTEM FOR AWARD MANAGEMENT (SAM) available at www.sam.gov.

b. The USPS does not award ordering agreements or contracts to current Federal and USPS employees.

c. The USPS does not award ordering agreements or contracts, where doing so would create a perception of bias or appear to compromise confidentiality.