Attachment 4 - Past Performance Questionnaire.pdf

FA3002-21-R-0024, CDSS-III

Section J - Attachment 4

Past Performance Questionnaire

Controlled Unclassified Information (CUI)

When completed, this document is Source Selection Information IAW FAR 2.101 and 3.104

The 338th Enterprise Sourcing Squadron is in the process of competitively selecting a source for Candidate Development Support Services (CDSS) III. Service Provider selected will be required to regionally deliver Special Warfare/Combat Support (SW/CS) professionally and technically experienced personnel to inspire SW/CS candidates through mentorship and a structured development process. Contracted personnel shall provide Air Force Specialty Code (AFSC) insight and job knowledge to better inform the candidate on their Air Force career choice. Contractor shall provide coaching on nutrition, strength/conditioning training, and mental resiliency as well as set and monitor targeted fitness goals/expectations for the candidates. The candidate development program is aimed to both regionally enhance first-contact with accessions as well as mentally/physically prepare individual candidates for the enduring demands of the SW/CS initial skills training.

One of the considerations in proposal evaluation is the verification of the Offeror's past performance on contracts or other work efforts which reflect the Offeror's ability to perform on the proposed effort. We depend on information received from organizations such as yours, which have had first-hand experience with the Offeror, for the evaluation of the Offeror's performance on those contracts or work efforts.

Our areas of interest regarding the Offeror are summarized in the enclosed questionnaire. In order to meet the acquisition milestones, we request your written response no later than 10 calendar days after your receipt of this letter. This schedule will allow us sufficient time to analyze the data.

To assist you in preparing your response and expediting your reply, the questionnaire may be filled out electronically and e-mailed to daniel.carrillo.4@us.af.mil. Your completed questionnaire will become a part of the official Source Selection records.

Your assistance is greatly appreciated and your prompt response will be one of the keys to the successful and timely completion of this Source Selection.

DANIEL A. CARRILLO, Capt, USAF

Contracting Officer

1 Attachment mailto:daniel.carrillo.4@us.af.mil

PLEASE DO NOT SEND THE COMPLETED QUESTIONNAIRE TO THE CONTRACTOR.

1. The contractor listed below is being considered in a Source Selection by the 338th Enterprise Sourcing Squadron, Joint Base San Antonio-Randolph, TX. You have received this questionnaire because you have been identified as a source of Past Performance Information for that offeror.

2. Indicate a rating, based on the description below, for the contractor’s performance on the identified program. Circle, or otherwise clearly mark the selected rating. Assessments should reflect only contractor liable performance. The following is a definition of the rating levels:

Performance Ratings

RATING DEFINITION

Exceptional (E)

During the contract period, contractor performance is meeting (or met) all contract requirements and consistently exceeding (or exceeded) many. Very few, if any, minor problems encountered. Contractor took immediate and effective corrective action.

Very Good (VG)

(or met) all contract requirements and consistently exceeding (or exceeded) some. Some minor problems encountered.

Contractor took timely corrective action.

Satisfactory (S)

(or met) all contract requirements. For any problems encountered, contractor took effective corrective action.

Marginal (M)

During the contract period, contractor performance is not meeting (or did not meet) all contract requirements. For problems encountered, corrective action appeared only marginally effective, not effective, or not fully implemented.

Customer involvement was required.

Unsatisfactory (U)

During the contract period, contractor performance is failing (or failed) to meet most contract requirements. Serious problems encountered. Corrective actions were either ineffective or non-existent. Extensive Customer oversight and involvement was required.

Not Applicable (N/A) Unable to provide a rating. Contract did not include performance for this aspect. Do not know.

3. Please provide narrative explanations to support your ratings particularly for high or low ratings. If narrative explanations are not provided, you may be contacted to provide the explanations. Space for your remarks is provided after each area.

4. Please fill in all sections. Indicate “Not Applicable - N/A” if a question does not apply.

SECTION 1: CONTRACT IDENTIFICATION

A. Program Title ______________________________________________________________ B. Contractor (Company/Division): _______________________________________________ C. Contractor Cage Code _______________________________________________________ D. Contract number ____________________________________________________________ E. Contract type (e.g., FFP, FPIF, CPFF ____________________________________________ F. Was this a competitively awarded contract? Yes __________ No _________ G. Was this contract set aside for small business? Yes __________ No _________ If Yes, how was it set aside ___________________________________________ H. Period of Performance ______________________________________________________ I. Initial contract cost: __________________________________________________________ J. Current/final contract cost: ____________________________________________________ K. Reasons for differences between initial contract cost and final contract costs:

L. Brief Description of Effort as ________Prime or ________Subcontractor:

SECTION 2: CUSTOMER OR AGENCY IDENTIFICATION

A. Customer or agency name: _____________________________________________________ B. Customer or agency description (if applicable):

C. Geographic description of services under this contract, i.e. local, national, worldwide, other

Commands: ________________________________________________________________

SECTION 3: EVALUATOR IDENTIFICATION

A. Evaluator's Name: ___________________________________________________________

B. Evaluator's Position or Title ( e.g., Program Manager, QAE, PCO/ACO):

C. Evaluator's Phone Number/E-mail:______________________________________________ D. Number of years Evaluator worked on subject contract: ______________________________ E. Other suggested points of contact: ______________________________________________

SECTION 4: EVALUATION

A. Phase-In/Phase-Out

A.1. Contractor’s ability to recruit, train, qualify and certify a sufficient number of fully qualified instructors and staff to assume full responsibility on performance start date.

(Please explain, in the Comments block, any disruptions of service during the mobilization period.)

UNS MAR SAT VG EX NA

A.2. Contractor’s ability to smoothly transition resources and personnel to meet mobilization plan as stated in their proposal?

UNS MAR SAT VG EX NA

A.3. Timely contract start-up (acquired required licenses, administrative clearances, equipment, etc.) by performance start date.

(Please explain, in the Comments block, if there were significant changes to their proposed approach.)

UNS MAR SAT VG EX NA

A.4. How well did the contractor ensure all employees performing services on this contract possessed the required clearance level prior to performing services and that the contractor possessed a current industrial facility clearance?

(Please explain, in the Comments block, if there were significant changes to their proposed approach.)

UNS MAR SAT VG EX NA

A.5. Rate the contractor’s ability to ensure all employees passed a government approved Human Factors Evaluation. UNS MAR SAT VG EX NA

A.6. Please provide YOUR OVERALL RATING for this factor. UNS MAR SAT VG EX NA

Comments:

B. Technical Performance

B.1. Ability to perform in accordance with the Performance Work Statement or other document describing the performance objectives and standards expected of the contractor.

UNS MAR SAT VG EX NA

B.2. Perform to standard of quality control program and adherence to contract quality assurance requirements. UNS MAR SAT VG EX NA

B.3. Ability to transition to new guidance. UNS MAR SAT VG EX NA

B.4. Contractor submitted all deliverables in accordance with the established delivery schedules. UNS MAR SAT VG EX NA

B.5.Contractor’s timely performance of administrative actions (e.g. submission of required reports, records and other data submissions).

UNS MAR SAT VG EX NA

B.6. Please provide YOUR OVERALL RATING for this

C. Quality Control Plan

C.1. How well did the Contractor implement corrective action to ensure timely and acceptable performance in accordance with the PWS and contractor’s QCP?

UNS MAR SAT VG EX NA

C.2. How well did the contractor link their internal quality control strategy to achieving corrective actions when needed? UNS MAR SAT VG EX NA

C.3. Please provide YOUR OVERALL RATING for this

C. Quality Control Plan

D. Employee Retention/Attraction

D.1. Ability to hire/apply a qualified workforce to this effort.

UNS MAR SAT VG EX NA

D.2. Ability to retain a qualified workforce on this effort. UNS MAR SAT VG EX NA

E. Program Management

E.1. Effectiveness of overall contract management (including ability to effectively lead, manage and control the program) UNS MAR SAT VG EX NA

E.2. Contractor was reasonable and cooperative in dealing with your staff (including the ability to successfully resolve disagreements/disputes)

UNS MAR SAT VG EX NA

E.3. Contractor was reasonable and cooperative in dealing with your staff (including the ability to successfully resolve disagreements/disputes)

UNS MAR SAT VG EX NA

E.4. Timeliness/effectiveness of contract problem resolution without extensive customer guidance UNS MAR SAT VG EX NA

E.5. Successfully responded to emergency and/or surge situations UNS MAR SAT VG EX NA

F. Please discuss each response for which you indicated EX (Exceptional), MAR (Marginal) or UNS (Unsatisfactory) in response to the questions above (use additional sheets, if necessary).

G. Government Contracts Only: Was this contract partially or completely terminated for default or convenience? Or indicate if there is a pending termination?

No ____ Yes ____ For Default ____ For Convenience ____ Pending Terminations ____

If yes, please explain (e.g., inability to meet cost, performance, or delivery schedules, etc.).

H. Please provide YOUR OVERALL RATING for this contract by circling your rating:

UNS MAR SAT VG EX NA

I. GENERAL COMMENT (Choose one of the following and explain your choice in the remarks)

Given what I know today about the contractor’s ability to execute as promised in their proposal, I, (mark your response below), award to them today given that I had a choice.

Definitely would _____________

Probably would ______________

Might or might not ____________

Probably would not ___________

Definitely would not ___________

SECTION 5: NARRATIVE SUMMARY

Would you have any reservations about soliciting this contractor in the future or having them perform one of your critical and demanding programs?

Please provide any additional comments concerning this contractor’s performance, as desired.

EVALUATOR’S SIGNATURE DATE

PLEASE DO NOT SEND this completed questionnaire to the Contractor.

WE APPRECIATE YOUR PROMPT RESPONSE AND ASSISTANCE!

Please complete the questionnaire for the contractor and program described in Section 1. Send the completed questionnaire via email to the following addresses:

(Simply copy and paste the addresses below in to the “To…” box) daniel.carrillo.4@us.af.mil