Attachment 4 Labor Category Descriptions.docx

70B04C21R00000005

Attachment 4

Labor Category Descriptions

Labor Category Descriptions

Administrative Assistant

· Answer phones and greet visitors

· Schedule appointments and maintain calendars

· Schedule and coordinate staff and other meetings

· Collate and distribute mail

· Prepare communications, such as memos, emails, invoices, reports and other correspondence Write and edit documents from letters to reports and instructional documents

· Create and maintain filing systems, both electronic and physical

Asset Management Technician

· Coordinate the processing of purchase requisitions, purchase orders, receiving reports, and inventory requisitions applicable to items maintained

· Validate accurate, current inventory data for purchasing decisions

· Verify inventories are maintained at optimum levels to prevent under-or-over investment in inventory

· Assist with periodic physical inventories

· Assist with data inputs into the required DHS data systems

Asset Management Manager

· Supervise and coordinate the appropriate processing of purchase requisitions, purchase orders, receiving reports, and inventory requisitions applicable to items maintained

· Oversee the accurate, current inventory data for purchasing decisions

· Maintain inventories at optimum levels to prevent under-or-over investment in inventory

· Supervise and coordinate periodic physical inventories

· Oversee work performed by support personnel

· Oversee data inputs into the required DHS data systems

Billing Administrator

· Verify all billing data, reviewing customer accounts, assisting with the close of the accounting cycle, and reporting any discrepancies to the business manager

· Proficient with MS Office Suite and knowledge of accounting billing systems

· Keep track of accounts

· Manage customer information

Business Administrator I

· Assist in administrative control functions related to the program

· Assist in facilitating business needs of the government are met utilizing various mechanisms

Business Manager

· Oversee and manage the administrative control functions related to the program

· Ensure that the business needs of the government are met utilizing various mechanisms

Electrical Technician

· Maintains, and tests electrical systems and components

· Uses measuring and diagnostic tools to test and modify electronic parts.

· Ensures systems and components meet established specifications.

· Familiar with a variety of the field's concepts, practices, and procedures.

Electronics Technician III

· Knowledge to solve unusually complex problems that typically cannot be solved solely by referencing manufacturers' manuals or similar documents

· Possess a detailed understanding of the interrelationships of circuits

· Capable of exercising independent judgment in performing such tasks as making circuit analyses, calculating wave forms, and tracing relationships in signal flow

· Use complex test instruments such as high frequency pulse generators, frequency synthesizers, distortion analyzers, and complex computer control equipment

· Provide technical guidance to lower level technicians

Systems Engineer

· Plan, schedule, conduct, and/or coordinate detailed phases of the engineering or scientific work in a project or perform work that involves conventional engineering or scientific practices

· Typical work may include research, development, design, testing, logistics, analysis, production, maintenance, operation, planning, estimating, application, or standardization of engineering facilities, systems, structures, software applications, firmware, processes equipment, devices, or materials

Field Service Technician

· Apply broad and diversified knowledge of principles and techniques in civil, electronic, mechanical, and related engineering fields

· Provide on-site technical and operational support in the design, development, installation, test, and maintenance of equipment and systems

Inventory Warehouseman

· Assist with the processing of purchase requisitions, purchase orders, receiving reports, and inventory requisitions applicable to items maintained

· Provide accurate, current inventory data for purchasing decisions

· Verify inventories at optimum levels to prevent under-or-over investment in inventory

· Assist with periodic physical inventories

· Assist with data inputs into the required DHS data systems

Logistics Analyst II

· Work collaboratively with internal and external resources to identify areas for improvement and develop metrics to monitor/improve transportation cost and service performance

· Work collaboratively with cross functional groups to support organizational goals

· Identify data trends and understand their significance to client and company performance

· Utilize customer relations techniques to manage external and internal relationships

Logistics Analyst III

· Recommend improvements to existing or planned logistics processes

· Draft reports on logistics performance measures

· Assist in maintaining databases of logistics information

· Maintain logistics records in accordance with corporate/government policies

· Manage procedures, such as distribution or inventory management, to ensure maximum efficiency or minimum cost

Logistics Analyst IV

· Recommend improvements to existing or planned logistics processes

· Prepare reports on logistics performance measures

· Maintain databases of logistics information

· Maintain logistics records in accordance with corporate/government policies

· Review procedures, such as distribution or inventory management, to ensure maximum efficiency or minimum cost

Maintenance Dispatch Coordinator

· Responsible for day-to-day logistics and coordination of maintenance jobs

· Oversee quality control of all incoming phone calls and paperwork for accuracy and detailed information regarding maintenance requirements

· Plan and schedule maintenance work orders that best support operation strategic needs in a timely manner

· Ability to exercise independent judgment and basic reasoning skills

Maintenance Dispatch Center (MDC) Deputy Supervisor

· Works with the Maintenance Dispatch Center Supervisor and is responsible for day-to-day management of the ILD Operations Center

· Assists with the management and oversight of the quality control of all incoming phone calls fielded by the Maintenance Dispatch Coordinators

· Ensures that all maintenance work orders are properly planned and scheduled so that best support is provided

· Ability to exercise independent judgment and reasoning skills

· Acts as the MDC Supervisor when the MDC Supervisor is not available

Maintenance Dispatch Center (MDC) Supervisor

· Responsible for day-to-day management of the ILD Operations Center

· Manages and oversees quality control of all incoming phone calls fielded by te Maintenance Dispatch Coordinators

· Ensures that all maintenance work orders are properly planned and scheduled so that best support is provided

· Ability to exercise independent judgment and reasoning skills

Maintenance Manager

· Plan and lead daily activities of the maintenance department in the areas of safety, quality, and maintenance

· Lead the development and implementation of a reliability-based maintenance system to proactively address equipment issues

· Assign personnel to scheduled jobs such that skill and training opportunities are maximized

· Actively pursue measures to reduce downtime on plant equipment, identify opportunities, and take measures to reduce waste

· Monitor and direct work execution

· Monitor work in progress and completed work to ensure that quality standards are met within the prescribed time frame

Maintenance Operations Analyst:

· Monitors the electronic NROC dashboard and carries out fact finding and analyses as assigned

· Applies established procedures taught where the nature of the system and feasibility have been decided.

· Watches for “alerts” from the NROC dashboard, analyzes the alerts from principles taught to determine whether a work order should be initiated and takes appropriate action including calling the port, discussing with PNNL or simply waiting and continuing to monitor the problem.

· Initiates work orders and follows up on those work orders until completion

Maintenance Service Representative

· Maintenance and Repair (M&R) activities on systems/equipment once deployed and accepted.

· Coordinate, monitor, escalate, and report on the maintenance status and operational readiness of systems in the field.

· Interact directly with the CBP Officers, Agents, and Personnel in the Field to respond to requests for repair status, track outages, reach-out to vendors for repair status, and escalate system/equipment issues to Maintenance Management.

· Participate in Acquisition Program events, meetings, IPTs, and workshops in Washington, D.C., Arlington, Virginia, and other designated various planned off-sites.

Material Expeditor

· Ensure appropriate receipt, recordkeeping, and count of inventory

· Ensure regulatory compliance with OSHA, EPA, DOT, and IATA, ISO, GMP, RC

· Perform and coordinate warehouse activities

· Ensure chemical raw material and end products are properly stored

· Operate fork lift to push, pull, lift, stack, tier, or move products, equipment, or materials in the warehouse and production area

· Ship and receive items for repair and miscellaneous parts

Operations Manager

· Accomplish warehouse operations human resource objectives by recruiting, selecting, orienting, training, assigning, scheduling, coaching, counseling, and disciplining employees

· Achieve warehouse operations operational objectives by contributing warehouse operations information and recommendations to strategic plans and reviews

· Prepare and complete action plans; implement production, productivity, quality, and customer-service standards; resolve problems, complete audits, and identify trends

· Meet warehouse operations financial objectives by forecasting requirements; preparing an annual budget; scheduling expenditures; analyzing variances; initiating corrective actions

· Develop warehouse operations systems by determining product handling and storage requirements; developing, implementing, enforcing, and evaluating policies and procedures; developing processes for receiving product, equipment utilization, inventory management, and shipping

· Accomplish warehouse operations and organization mission by completing related results as needed

Procurement Administrator

· Monitor Inventory ensuring appropriate items have arrived and determining what needs to be reordered.

· Negotiate with suppliers costs, and compile cost reports for invoices.

· Prepare Purchase Orders and send order requests to suppliers

· Resolve purchasing issues

· Update file records, preparing and forwarding invoices, updating databases, filing, and organizing documents for accounts.

Program Manager

· Responsible for working with management to identify and implement varied projects, programs, and plans that support achievement of goals

· Ensure services delivered are consistent, integrated across the delivery sites, and delivers the planned outcomes and results

· Ensure programs are executed and delivering the performance anticipated in the contract

Rigger

· Thorough knowledge of equipment used in rigging operations, included but not limited to lifting and moving equipment

· Knowledge of rigging testing requirements, proper set up, and operation of equipment

· Select cables, pulleys, winches, blocks, and sheaves, according to weight and size of load to be moved

· Attach pulley and blocks to fixed overhead structures such as beams and ceilings with bolts and clamps

· Attach load with lifting devices such as wires, nylon straps, and chains to crane hook

· Give directions to crane operator engaged in hoisting and moving loads to ensure safety of workers and material handled

· Set up cranes hoisting equipment and ensure safe handling of anchors and chains

· Test ships cranes using various rigging

· Ability to interpret all crane load charts and blueprints

· Ability to work any assigned shift and overtime

· May be assigned tasks outside craft duties as required

Warehouse Supervisor

· Supervise and coordinate the appropriate processing of purchase requisitions, purchase orders, receiving reports, and inventory requisitions applicable to items maintained

· Provide accurate, current inventory data for purchasing decisions

· Maintain inventories at optimum levels to prevent under-or-over investment in inventory

· Supervise and coordinate periodic physical inventories

· Oversee work performed by support personnel