Attachment 4-Handyman Past Performance Questionnaire.docx
DOCX document 34 KB Posted
- Solicitation number
- SYN-2026-HSBPA
About this file
This is a Past Performance Questionnaire (PPQ) template designed for evaluating contractor performance on handyman services contracts at the National Institutes of Health. The document serves as a standardized evaluation tool to be completed by previous clients and submitted directly to NIH procurement contacts Pete Miller (pete.miller@clarion.miller@nih.gov) and Matthew Heavey (matthew.heavey@nih.gov).
The questionnaire is divided into three sections: Section I is completed by the offeror (contractor) and captures basic contract information including offeror name, reference organization details, contract number, project description, contract/task order amount, performance period, and contractor role (prime or subcontractor). Section II requires evaluators to provide numerical ratings (5 = Superior, 4 = Very Good, 3 = Satisfactory, 2 = Marginal, 1 = Unacceptable, N/A = Not Applicable) across 14 performance criteria including ability to manage high-volume small projects, quality consistency, pricing reasonableness, schedule adherence, repair quality, attention to detail, responsiveness to government requests, problem-solving and cooperation, professionalism and communication, disruption minimization in occupied facilities, task prioritization, staffing adequacy, documentation timeliness and accuracy, and safety/security compliance. The questionnaire also includes a yes/no recommendation question for similar handyman services. Section III provides space for evaluators to offer additional comments, particularly explanations for any low ratings. Evaluators must provide their contact information, signature, title, phone number, and email address.
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ATTACHMENT 3 – PAST PERFORMANCE QUESTIONNAIRE (PPQ)
Synopsis for Handyman Services at the National Institutes of Health
PAST PERFORMANCE QUESTIONNAIRE COVER SHEET
Offerors submitting PPQs need to include this cover sheet with their proposal submission. The entire questionnaire should be forwarded to your previous clients. Clients shall directly return the cover sheet and questionnaire to e-mail at pete.millerclarion.miller@nih.gov and matthew.heavey@nih.gov .
It is the offeror’s responsibility to ensure correct and verifiable point of contact information.
Offeror Fill-In Section I Only Below
SECTION I.
1. Offeror Name (Name of Organization/Company being Evaluated):
2. Name of Organization/ Company Providing Reference:
3. Address of Organization/ Company Providing Reference:
4. Contract Number:
5. Project Description:
6. Contract/Task Order Amount:
7. Performance Period:
8. Role of contractor (Prime or sub-contractor)
SECTION II, EVALUATOR: PLEASE ENTER THE NUMERICAL RATING WHICH BEST REFLECTS YOUR EVALUATION OF THE CONTRACTOR’S PERFORMANCE
5 – Represents Superior Performance 4 – Represents Very Good Performance 3- Represents Satisfactory Performance 2 – Represents Marginal Performance 1 – Represents Unacceptable Performance - N/A – Not Applicable
| QUESTION |
| ENTER NUMERICAL RATING |
1. Ability to manage and complete a high volume of small projects?
2. Consistency of quality and timeliness across multiple requirements simultaneously?
3. Reasonableness of price for repairs?
4. Adherence to schedule?
5. Quality and completeness of repairs (minimal rework required)?
6. Attention to detail across varied trades?
7. Responsiveness to Government requests, urgent repairs, and changing priorities?
8. Cooperativeness in solving problems and negotiating changes?
9. Professionalism and communication with facility staff and COR?
10. Ability to minimize disruption in occupied/secure environments?
11. Effectiveness in scheduling and prioritizing multiple concurrent tasks?
12. Adequacy of staffing and skill mix for multi-trade services?
13. Timeliness and accuracy of quotes, invoices, and documentation?
14. Adherence to safety, security, and site-specific requirements?
14. Would you recommend this contractor for similar high-volume small dollar handyman services? (Yes/No)
| Evaluator’s Point of Contact Information: | ||
| Signature and Title: | Phone Number: | E-Mail Address: |
SECTION III, EVALUATOR: Please use the following space to provide any additional comments regarding the contractor’s performance on this project (Explain low ratings).
File details come from the government source that posted it. Updated .