Attachment 3 - RFI Questions Response Template ILS Lorton.xlsx
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This is a Request for Information (RFI) response template for Integrated Logistics Support (ILS) services at a Customs and Border Protection facility in Lorton, Virginia. The template is designed for market research purposes only and is not a binding solicitation, though responses may inform a future RFP.
The RFI questions address company qualifications, including general business information (UEI, CAGE code, GSA contract details), business size classification, socio-economic certifications, and capability assessment regarding all required services outlined in a draft requirements document. Respondents are asked to evaluate sufficiency of provided information for RFP response and their experience recruiting cleared personnel. The template includes questions on subcontracting needs, performance start timelines, and scale of end-user device support experience. Vendors must identify which services they consider unavailable in the private sector and discuss applicable business practices, Service Level Agreements, and supporting systems. ILS-specific questions address federal government experience, logistics modernization achievements, labor availability for Lorton on-site performance, Priority 1 incident automation, real-time monitoring and KPI recommendations, preventative maintenance implementation, 24x7x365 dispatch center operations, and depot-level repair capabilities. The template requests identification of applicable GSA contracts, SINs, pools, NAICS codes, and Product Service Codes, with optional past performance references limited to three contracts with three pages maximum per reference. Respondents are also invited to provide feedback on the draft requirements document.
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Other files
| File | Type | Posted |
|---|---|---|
| Attachment 1 - DRAFT PWS ILS Lorton 6.17.26.docx | DOCX document | |
| Attachment 4 - RFI Past Performance Reference Template ILS Lorton.docx | DOCX document | |
| Attachment 2 - DRAFT SAMPLE Price Format ILS Lorton 6.29.26.xlsx | XLSX spreadsheet |
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ITRP MRAS Questions _FINAL
REQUEST FOR INFORMATION FOR MARKET RESEARCH PURPOSES ONLY
| Information Technology Refresh Program (ITRP) |
| Request for Information Questions |
| # | Question Type | Question | Answer Choice | |
| (Populate answers that adhere to this guidance) | ANSWER |
(Cells with character count restrictions will show a data validation error message if exceeded)
| 1 | Short Answer | General Business Information: POC Email | <open> |
| Business Information: Company Name | <open> | ||
| Business Information: GSA Contract # | <open> | ||
| Business Information: POC First Name | <open> | ||
| Business Information: POC Last Name | <open> | ||
| Business Information: POC Phone # | <open> | ||
| Business Information: Company Website Address | <open> | ||
| Business Information: UEI#: | <open> | ||
| Business Information: CAGE Code | <open> | ||
| 2 | Multiple Choice | Please select your business size. | Small Business, Other Than Small Business |
| 3 | Select All | Please select all socio-economic categories that apply to your GSA Contract. | W (Woman-Owned Business), WO (Women-Owned Small Business), EW (Economically Disadvantaged Women-Owned Small Business), V (Veteran-Owned Small Business), DV (Service Disabled Veteran-Owned Small Business), D (SBA Certified Small Disadvantaged Business), H (SBA Certified HUBZone Firm), 8a (MAS 8(a) Pool - Competitive), 8aS (8(a) Sole Source Pool), TO (Tribally Owned Firm), AI (American Indian-Owned), AN (Alaksan Native Corporation-Owned Firm), HN (Native Hawaiian Organization-Owned Firm) |
| 4 | Yes / No | Does your company have the capability to perform all required services in the Draft Requirements Document? | Yes, No |
| 5 | Yes / No | Does the Draft Requirements Document contain sufficient Information that would enable you to adequately respond to an RFP? | Yes, No |
| 6 | Yes / No | Does your company have experience recruiting personnel capable of receiving the requisite clearances (i.e., background investigation)? | Yes, No |
| 7 | Multiple Choice | In your estimation how much of this potential requirement would your company need to subcontract to other companies? | None, <15%, 15-30%, 30-50%, >50% |
| 8 | Multiple Choice | How much time would your company need from notificaiton of award to start of contract performance? | None, 30 days or less, 30-60 days, 60-90 days, 90 days or more |
| 9 | Multiple Choice | If you have experience with this type of work, to what scale have you supported end user devices? | Under 10K devices per year, Up to 10K devices per year, Up to 15K devices per year, Up to or over 20K devices per year |
| 10 | Select All | Which requested services are not currently common / available in the private sector? | Program Management, Storefront Capability, Planning / Lifecycle Management, Hardware Procurement Assistance, Asset Management Assistance, Hardware Preparation for Deployment, Evaluation / Process Improvement, Infrastructure and Endpoint Management, None |
| 11 | Short Answer | Which business practices or standards do you consider applicable to this requirement? Including specification, if any differ from standard government business practices? | <open - limited to 750 characters> |
| 12 | Short Answer | What performance or Service Level Agreements (SLAs) are important when evaluating and selecting the associated support services? | <open - limited to 750 characters> |
| 13 | Short Answer | What other applications, resources, or systems would you recommend the government leverage or require for implementing the associated support services? | <open - limited to 750 characters> |
| 14 | Short Answer | Are there other considerations for the associated support services that have not been covered that the Government should be aware of when evaluating, selecting, deploying, and operating these support services? | <open - limited to 750 characters> |
| 15 | Yes / No | Based on the provided information, would your company submit a quote if this requirement was issued under your GSA Contract? | Yes, No |
| 16 | Multiple Choice / Short Answer | Please identify all GSA or relevant contracts that your company holds and are applicable to this requirement. | Multiple Award Schedule (MAS), POLARIS, 8aSTARS3, Alliant 2, Alliant 3, VETS 2, MAS Blanket Purchase Agreements (BPAs), Other |
| 17 | Multiple Choice | For GSA contracts, please list SIN(s), Pool(s), or Constellation(s) would you recommend are applicable for this requirement. | 54151S, 54151, ALL 2, POLARIS WOSB, POLARIS HUBZONE, POLARIS SDVOSB, STARS3, ALL3, VETS 2, 2GIT Products, SCRIPTS BPA, Other, N/A |
| 18 | Multiple Choice | Please select the NAICS code(s) you determine are appropriate for this requirement. | 541512 (Computer Systems Design Services), 541519 (Other Computer Related Services), Other |
| 19 | Multiple Choice | Please select the Product Service Code(s) (PSCs) you determine are appropriate for this requirement. | DF01 (IT AND TELECOM - IT MANAGEMENT SUPPORT SERVICES (LABOR)), Other |
| 20 | Attachment | Past Performance References: Past performance submissions should demonstrate relevant performance on previous contracts of similar size, scope, and complexity. This information will aid Customs and Border Protection (CBP) in understanding past performance experience. |
Submit past performance summary information for up to three (3) successful Past Performance contracts of similar size, scope, and complexity using the provided template.
Please note: Only one (1) file can be uploaded. Be sure you combine all your past peformance information for each referenced contract into a single file prior to uploading. A maximum of three (3) past performance references will be accepted with a maximum page allowance of three (3) pages per reference. (Maximum file upload size is 50 MB, executable files (such as those ending in .exe) are not permitted)
| While optional, past performance experience relevant to this requirement is highly recommended. <max 1 file, max 3 past performance experiences, max 3 pages per experience - - - compile all references into a single file> | <max 1 file, max 3 past performance experiences, max 3 pages per experience> | |||
| 21 | Open Ended | Optional Feedback: Please provide any feedback or questions you may have related to this requirement and the Draft Requirements document. | <open> |
ILS Lorton Questions
REQUEST FOR INFORMATION FOR MARKET RESEARCH PURPOSES ONLY
| Information Technology Refresh Program (ITRP) |
| Request for Information Questions |
| # | Question Type | Question | Answer Choice | |
| (Populate answers that adhere to this guidance) | ANSWER |
(Cells with character count restrictions will show a data validation error message if exceeded)
| 1 | Short Answer | General Business Information: POC Email | <open> |
| Business Information: Company Name | <open> | ||
| Business Information: GSA Contract # | <open> | ||
| Business Information: POC First Name | <open> | ||
| Business Information: POC Last Name | <open> | ||
| Business Information: POC Phone # | <open> | ||
| Business Information: Company Website Address | <open> | ||
| Business Information: UEI#: | <open> | ||
| Business Information: CAGE Code | <open> | ||
| 2 | Multiple Choice | Please select your business size. | Small Business, Other Than Small Business |
| 3 | Select All | Please select all socio-economic categories that apply to your GSA Contract. | W (Woman-Owned Business), WO (Women-Owned Small Business), EW (Economically Disadvantaged Women-Owned Small Business), V (Veteran-Owned Small Business), DV (Service Disabled Veteran-Owned Small Business), D (SBA Certified Small Disadvantaged Business), H (SBA Certified HUBZone Firm), 8a (MAS 8(a) Pool - Competitive), 8aS (8(a) Sole Source Pool), TO (Tribally Owned Firm), AI (American Indian-Owned), AN (Alaksan Native Corporation-Owned Firm), HN (Native Hawaiian Organization-Owned Firm) |
| 4 | Yes / No | Does your company have the capability to perform all required services in the Draft Requirements Document? | Yes, No |
| 5 | Yes / No | Does the Draft Requirements Document contain sufficient Information that would enable you to adequately respond to an RFP? | Yes, No |
| 6 | Yes / No | Does your company have experience recruiting personnel capable of receiving the requisite clearances (i.e., background investigation)? | Yes, No |
| 7 | Multiple Choice | In your estimation how much of this potential requirement would your company need to subcontract to other companies? | None, <15%, 15-30%, 30-50%, >50% |
| 8 | Multiple Choice | How much time would your company need from notificaiton of award to start of contract performance? | None, 30 days or less, 30-60 days, 60-90 days, 90 days or more |
| Short Answer | Provide examples where you’ve provided integrated logistics support (ILS) for a federal government agency of a similar size and complexity? | <open - limited to 750 characters> | |
| Short Answer | Provide examples in current (or previous) efforts whereby you successfully modernized logistical support to increase operational efficiencies? | <open - limited to 750 characters> | |
| Short Answer | Contractors will be expected to perform on site in Lorton, VA. Do you foresee any challenges with hiring the appropriate labor categories for these locations? | <open - limited to 750 characters> | |
| Short Answer | Provide examples in current (or previous) efforts whereby you have successfully automated the resolution of Priority 1 incidents to streamline processes | <open - limited to 750 characters> | |
| Short Answer | Provide examples in current (or previous) efforts whereby you have successfully provided stakeholders with recommendations on real-time monitoring and reporting, to include recommendations on metrics/key process indicators (KPIs) and dashboards? | <open - limited to 750 characters> | |
| Short Answer | Provide examples in current (or previous) efforts whereby you have successfully implemented preventative maintenance schedules to ensure the availability of the equipment? | <open - limited to 750 characters> | |
| Short Answer | Provide examples in current (or previous) efforts whereby you have successfully implemented a 24x7x365 Maintenance Dispatch Center | <open - limited to 750 characters> | |
| Short Answer | Provide examples in current (or previous) efforts whereby you have successfully performed depot level repair of equipment. | <open - limited to 750 characters> | |
| 11 | Short Answer | Which business practices or standards do you consider applicable to this requirement? Including specification, if any differ from standard government business practices? | <open - limited to 750 characters> |
| 12 | Short Answer | What performance or Service Level Agreements (SLAs) are important when evaluating and selecting the associated support services? | <open - limited to 750 characters> |
| 13 | Short Answer | What other applications, resources, or systems would you recommend the government leverage or require for implementing the associated support services? | <open - limited to 750 characters> |
| 14 | Short Answer | Are there other considerations for the associated support services that have not been covered that the Government should be aware of when evaluating, selecting, deploying, and operating these support services? | <open - limited to 750 characters> |
| 15 | Yes / No | Based on the provided information, would your company submit a quote if this requirement was issued under your GSA Contract? | Yes, No |
| 16 | Multiple Choice / Short Answer | Please identify all GSA or relevant contracts that your company holds and are applicable to this requirement. | Multiple Award Schedule (MAS), POLARIS, 8aSTARS3, Alliant 2, Alliant 3, VETS 2, MAS Blanket Purchase Agreements (BPAs), Other |
| 17 | Multiple Choice | For GSA contracts, please list SIN(s), Pool(s), or Constellation(s) would you recommend are applicable for this requirement. | 54151S, 54151, ALL 2, POLARIS WOSB, POLARIS HUBZONE, POLARIS SDVOSB, STARS3, ALL3, VETS 2, 2GIT Products, SCRIPTS BPA, Other, N/A |
| 18 | Multiple Choice | Please select the NAICS code(s) you determine are appropriate for this requirement. | 541512 (Computer Systems Design Services), 541519 (Other Computer Related Services), Other |
| 19 | Multiple Choice | Please select the Product Service Code(s) (PSCs) you determine are appropriate for this requirement. | DF01 (IT AND TELECOM - IT MANAGEMENT SUPPORT SERVICES (LABOR)), Other |
| 20 | Attachment | Past Performance References: Past performance submissions should demonstrate relevant performance on previous contracts of similar size, scope, and complexity. This information will aid Customs and Border Protection (CBP) in understanding past performance experience. |
Submit past performance summary information for up to three (3) successful Past Performance contracts of similar size, scope, and complexity using the provided template.
Please note: Only one (1) file can be uploaded. Be sure you combine all your past peformance information for each referenced contract into a single file prior to uploading. A maximum of three (3) past performance references will be accepted with a maximum page allowance of three (3) pages per reference. (Maximum file upload size is 50 MB, executable files (such as those ending in .exe) are not permitted)
| While optional, past performance experience relevant to this requirement is highly recommended. <max 1 file, max 3 past performance experiences, max 3 pages per experience - - - compile all references into a single file> | <max 1 file, max 3 past performance experiences, max 3 pages per experience> | |||
| 21 | Open Ended | Optional Feedback: Please provide any feedback or questions you may have related to this requirement and the Draft Requirements document. | <open> |
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