Attachment 3 PWS Qatar EPM.pdf
PDF 281 KB Posted
- Solicitation number
- SP4510-26-Q-1027
- Issued by
-
Defense Logistics Agency
About this file
This is a Performance Work Statement (PWS) for Defense Logistics Agency (DLA) Disposition Services at Al Udeid Air Base, Qatar. The contract is a Firm-Fixed Price Indefinite Delivery Indefinite Quantity (IDIQ) vehicle with a one-year base period (1/25/2027 to 1/24/2028) and two optional one-year periods, not to exceed three years total. The contract requires an estimated 22 contractor personnel with capability to surge by 200% within 60 days or reduce to 10% within 30 days. Work hours are 9 hours per day, 5 days per week (Sunday through Thursday), with staggered unpaid lunches. The contractor must provide non-personal services including labor and Personal Protective Equipment (PPE), with the contractor responsible for Individual Body Armor (IBA) as required by the host installation. The contract minimum guaranteed ordering amount is $2,500 per period of performance, with a maximum contract value of 200% of the cumulative estimated contract amount.
Core deliverables include demilitarization (DEMIL) operations, material handling equipment (MHE) operations and maintenance, preventive and corrective maintenance on vehicles and equipment, parts ordering and management (with $100,000 annual funding capability increasable by 300%), safety program support, customer support services, property receiving/issuing/storage, truck scale operation, and shipping/segregation/inspection tasks. The contractor must maintain daily preventive maintenance checks and services (PMCS) on all government-furnished equipment, perform unscheduled maintenance within 24 hours of notification with a 5-workday maximum repair timeframe, and coordinate with equipment manufacturers on warranty repairs. Contractor-furnished services include all supervision, quality control, and certified employee training. The contractor serves as Unit Pass Coordinator handling U.S. and Qatari badging requirements, Defense Biometric Identification System (DBIDS) registration, and independent escorting of Other Country National (OCN) contractors. All contract personnel must meet security specifications including National Agency Check with Written Inquiries (NACI) or equivalent, with requirements for Common Access Card (CAC) procedures, OPSEC/INFOSEC awareness training, and appropriate clearance levels. Monthly invoicing is required through the DOW Wide Area Workflow (WAWF) system. Past performance references within the last five years in U.S. CENTCOM Area of Responsibility are required for proposal evaluation, with award based on best value considering past performance as significantly more important than price.
View the file
Other files
| File | Type | Posted |
|---|---|---|
| SP451026Q1027-Amend 2.pdf | ||
| Attachment 2 Price Schedule Qatar EPM - Amendment 2.xlsx | XLSX spreadsheet | |
| Attachment 3 PWS Qatar EPM - Amendment 2.pdf | ||
| SP451026Q1027-Amend 1.pdf | ||
| Attachment 5 - Contractor Instructions.pdf | ||
| Attachment 1 Qatar Equipment List.xlsx | XLSX spreadsheet | |
| Attachment 2 Price Schedule Qatar EPM.xlsx | XLSX spreadsheet | |
| Attachment 4 CAC Turn-In Receipt.pdf | ||
| Attachment 6 - Past Performance Questionairre.doc | DOC document |
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Text version
PERFORMANCE WORK STATEMENT
FOR
DEFENSE LOGISTICS AGENCY DISPOSITION SERVICES
CENTRAL AL UDIED AIR BASE, QATAR SITE SERVICES
TABLE OF CONTENTS
1. INTRODUCTION
2. PERIOD OF PERFORMANCE
3. SCOPE
4. EMPLOYEE REQUIREMENTS
5. SECURITY
6. REPLACEMENT OF PERSONNEL
7. SPECIFICED TASKS DESCRIPTION
8. U.S. GOVERNMENT FURNISHED PROPERTY, MATERIALS, EQUIPMENT, AND
SERVICES (GFP/M/E/S)
9. CONTRACTOR FURNISHED PROPERTY, MATERIALS, EQUIPMENT, AND
SERVICES (CFP/M/E/S)
10. MATERIAL HANDELING EQUIPMENT (MHE) MAINTENANCE
11. QUALITY ASSURANCE (QA)
12. SPILL RESPONSIBILITY
13. INVOICING INFORMATION
14. CONTRACT MINIMUM AND MAXIMUM
1. INTRODUCTION:
a. Defense Logistics Agency (DLA) Disposition Services (DS) is a Major Subordinate Command (MSC) of DLA with the responsibility of disposing and reutilizing the United States Government (USG) Department of War (DoW) excess and surplus property generated by the military services. This is accomplished through reutilization to other DoW activities, transfer to other Federal agencies, donation to authorized state and local organizations, sale to the public, or ultimate disposal through abandonment or destruction. The headquarters for DLA DS is in Battle Creek, Michigan.
b. DLA DS Qatar supports the US Central Command (USCENTCOM) Area of
Responsibility (AOR). To support the DS mission to dispose in the USCENTCOM AOR, DS requires a workforce with knowledge, skills and abilities to support excess property management, administrative, office support, equipment maintenance and repair to allow the site to function in a safe, efficient and user-friendly manner. DLA DS Qatar consists of one Field Site located on Al Udeid Air Base, Qatar. With 22 contracted personnel under the DLA DS contract. The expectations are that the workload will fluctuate over time in alignment with USCENTCOM activities.
c. The Contractor shall provide non-personal services to include all necessary labor and Personal Protective Equipment (PPE) to support DLA DS Qatar In Accordance With (IAW) the Contract, its Performance Work Statement (PWS), and subsequent Task Orders (TO) within the country of Qatar. The Contractor shall also be responsible to provide their employees with Force Protection - Individual Body Armor (IBA), as required by Host Installation.
d. The Contractor shall provide an estimated 22 personnel per the CLIN schedule. The Contractor shall be able to increase those numbers by 200% for surge activities within 60 days and shall be able to decrease those numbers to 10% for drawdown activities within 30 days. The Mobilization CLIN will only be charged on the initial mobilization to fill a new position on the first task order issued. Mobilization is not allowed on subsequent task orders during the life of the contract unless the personnel number is increased.
Allowance for a Mobilization fee will be explicitly directed in the TO issued by DLA DS Qatar. The specific number of personnel ordered shall be listed on each task order. If there is an increase required, personnel are expected to be on site within 60 days of the order.
e. The work schedule for DLA DS Qatar, is a nine (9) hour day five (5) day per week (Sunday thru Thursday). DLA DS Qatar will provide required shift hours to the Contractor. Contractors requiring escort, should be at the gate each workday 30 minutes prior to work and should depart through the gate not later than 30 minutes after the conclusion of work. The Contractor will schedule staggered one (1) hour unpaid lunches that allow for continuous, uninterrupted operations. The Contractor will schedule staggered lunches that allow for continuous, uninterrupted operations.
f. The term Contractor applies to all subcontractor personnel/equipment that may be hired by the Contractor.
2. PERIOD OF PERFORMANCE:
This is a Firm-Fixed Price (FFP) Indefinite Delivery Indefinite Quantity (IDIQ) contract which consists of one (1) 12-month base period and two (2) 12-month options. The total contract length shall not exceed three (3) years.
Base Period: 1/25/2027 to 1/24/2028 Option (1): 1/25/2028 to 1/24/2029 Option (2): 1/25/2029 to 1/24/2030
3. SCOPE:
The Contractor shall:
a. Perform a variety of tasks relating to the control and accountability of property. This includes receiving property, reutilization, transfer, donation (RTD), demilitarization (DEMIL), or other accountability and disposal actions.
b. Perform Material Handling Equipment (MHE) Operations and Services. The Contractor will perform Preventive Maintenance Checks & Services (PMCS), Corrective Maintenance (CM) and calibration of MHE, Vehicles, and Demilitarization Equipment at DLA DS Qatar. The Contractor will perform these duties for all equipment in the Equipment listing. This listing may change during the life of the contract, the Contractor is expected to operate and service all equipment. The Contractor will be provided a new Equipment Listing by the Contracting Officer (KO) or Contracting Officer Representative (COR) when the equipment list changes.
c. Provide Parts Ordering and Parts Management services. Parts ordered under this PWS are reimbursed at actual rates. The Contractor will have sufficient cash flow to fund approximately $100,000.00 of parts per year. The annual approximate dollar value of parts funding may be increased by 300%. The Contractor will be provided a 60 day notice for increases above the baseline.
d. Provide Safety Officers to execute the planning, monitoring, and ongoing evaluation of the DLA DS Qatar Safety program to achieve the safety goals and objectives.
e. The Contractor shall plan for and support services nine (9) hours-a-day, five (5) days a week, with no services required after hours or on weekends (Friday & Saturday) without advanced notice. The Contractor will be given at least a seven (7) day notice of weekend work requirements. The DLA DS leadership will provide work and shift schedules as well as adjustments as needed. The Contractor shall be able to read, write, speak, and understand Arabic and English fluently. Contract personnel shall always present a professional appearance commensurate with standards for government civilian employees acting in similar capacities.
4. EMPLOYEE REQUIREMENTS:
a. The Contract Supervisor must be a U.S. citizen who has had previous supervisory experience and appropriate supervisory training. They must be fluent in reading/speaking/writing English and able to resolve day-to-day performance issues that arise. Additionally, the supervisors will be provided the necessary training to perform certification of demilitarized property prior to personnel completing demilitarization verification. The Contractor shall have a minimum of one (1) on-site supervisor per shift with authority over all Contractor employees to resolve day-to-day performance issues that may arise.
b. The Contract Manager shall be responsible for contract employee supervision and interface with DLA DS KO, COR, DLA DS Qatar Site Lead and Area Manager. The contract manager should ensure the Contractor is maintaining control over the work. The contract manager must be a U.S. Citizen.
c. MHE Operators shall be licensed IAW Host Nation, Installation, DLA DS, and applicable Occupational Safety and Health Administration (OSHA) standards and regulations. Personnel must be licensed and able to operate all equipment on the equipment list as well as the attachments to that equipment. The MHE will be provided by DLA DS Qatar. The Contractor shall provide certified MHE operators which hold operator’s licenses and Certifications based on OSHA standards 29 CFR 1910.178. Host Nation/Base requirements also apply. Contractor is required to provide Contractor personnel with annual refresher courses.
d. Torch cutters will have the knowledge, skills, and abilities to operate plasma cutting and torch cutting systems. Individuals should be proficient with torch operation, maintenance and troubleshooting, and safety compliance.
e. Laborers must be able to take direction from Contractor Site Supervisor and leadership.
Laborers are unskilled/semi-skilled wage-earning workers performing physical labor for DLA DS Qatar. Some examples are receiving, material handling, warehousing, and disposal processing services. This list is not all inclusive.
f. Customer Service Clerks shall be able to perform the tasks required to support DLA DS
Qatar’s interaction with customers, military, and other agencies. Clerks must have sufficient fluency in reading/speaking/writing English to communicate on behalf of DLA DS Qatar.
g. Safety Officers develops and applies methods, techniques, and abatement procedures to control or eliminate unsafe acts and conditions. Administers scheduled comprehensive safety and health programs, evaluations, and inspections.
1. The Safety Officer must have Experience in safety techniques, hazardous materials, and working with DoW regulations. Three (3) to five (5) years related experience. Ability to respond in English, both verbally and in writing. Ability to teach safety techniques and to develop safety processes in keeping with changing equipment. Certified Safety Professional (CSP) or clearly demonstrate formal training in industrial safety. Knowledge or experience in the identification, elimination, or control of hazards in an industrial setting. Knowledge of the physical characteristics and hazards associated with hazardous materials. Knowledge and skill sufficient to plan, organize, direct, coordinate and evaluate a safety and occupational health program and advise key managerial personnel on Courses Of Action (COA).
2. Safety officers inspect work areas for any safety hazards. The safety officer isolates areas with unusually high mishap rates, determines causes, and makes recommendations for resolution. The safety officer will ensure that workers are following Host Nation, DoW and DLA safety policies. The safety officer is tasked with ensuring that all equipment is being operated safely. The safety officer will develop and apply abatement procedures to control or eliminate unsafe acts and conditions. Ensures the safety program at DLA DS Qatar complies with all service guidance, Standard Operating Procedures (SOP), regulations and associated authoritative documents. Safety officer will conduct on site audits, training, and compliance.
3. The Safety Officer will have knowledge of job hazard analyses and analytical techniques to perform investigations to identify causal factors. When a workplace accident occurs, the Safety Officer will conduct the investigation.
The officer may question witnesses, inspect the accident scene, and take pictures of any property damage. Once the officer determines the cause of the accident the officer will write a report detailing the cause and provides recommendations that will help prevent future accidents. The Safety Officer will complete the injury logs required by DLA.
4. The Safety Officer will maintain a documented training program, which will be made available for review when requested. The Safety Officer will provide training on safety topics. The Safety Officers will identify training needs, develop training programs, and deliver training to employees. They will solicit feedback from workers and use feedback to improve existing programs or create new ones. Conduct annual/refresher/monthly safety training, and quarterly safety council meetings. Coordinates with instillation and DLA DS Headquarters and attend associated meetings.
h. The Contractor shall serve as the Unit Pass Coordinator (UPC) for DLA DS Qatar.
Contractors will attend training and be appointed in writing. The Contractor will be responsible for assisting new and existing personnel with US and Qatari badging paperwork requirements. Contractor will escort all new and existing personnel to appointments. The Contractor shall register all Contractor personnel into the Defense Biometric Identification System (DBIDS) at start of work. The Contractor shall ensure all badging items required for contract performance are obtained for employees and the government. All badges will be returned to the U.S. Government upon completion of their work performance or termination. Contract personnel are required to always keep a copy of their Letter of Authorization (LOA) on them.
Contractor will be responsible for working with and communicating with the local Qatari Government agencies. The Contractor will be familiar with all badging process to get people and goods on and off base. The Contractor may be required to review Arabic pass paperwork and serve as an advisor with vendors unable to correspond in English over the phone. Contractor should maintain knowledge of badge expirations and be proactive when re-submitting badges to prevent a loss in Other Country National (OCN) service.
i. The Contractor shall meet all OCN Contractor Al Udeid Escort requirements.
Contractor shall independently escort OCN Contractors to appointments related to the DLA DS Qatar mission.
j. Government shall have the capability to distribute the contracted employees among any current or future DLA DS Qatar operations depending on mission needs. The movement of Contractor personnel shall be coordinated with the supervisor and the COR(s). The Contractor shall be given five (5) days advance notice of any requested movement of personnel. Government Furnished Life Support shall be verified prior to the movement of personnel.
k. Contractor employees shall possess good customer service skills, including sufficient fluency in English to achieve the following: being able to greet the public, determine the customer requirements, provide customer service, direct the customer to appropriate personnel and ensure safety commands.
l. Contract personnel shall present a neat appearance and be easily recognized as
Contractor employees. This may be accomplished by wearing distinctive clothing bearing the name of the company or by wearing appropriate badges that display the company’s name and employee’s name.
m. The Contractor shall be responsible for employee visas, passports, and base badging.
n. Contracted employees shall be trained and ready to perform at the start of contract award. Training shall be conducted by the Contractor and will include but is not limited to: Equipment Demilitarization (DEMIL), Property Accounting and DS Basic Operations. The Government will provide additional training as needed. The Government will also provide SOPs to enable the Contractor to perform the contract without continuous supervision by the Government. The Contractor shall be required to train contracted personnel on the equipment that is used to perform the mission.
Documentation and certificates of training will be maintained on site and made available upon request by the COR, Area Manager or Site Lead.
5. SECURITY:
a. The Contractor shall ensure that all personnel meet security specifications and force protection requirements IAW DLA DS Qatar Site and base security guidelines for entry and work conducted on the base camp. Security requirements for Contractor employees should be accomplished prior to arrival at base camp.
b. The Contractor shall be responsible for accountability of all their personnel working at DLA DS Qatar, all employees are continuously accounted for and performing assigned duties. The Contractor is required to report all situations regarding loss of accountability or breaches of security by employees to the DLA DS Site COR immediately upon discovery.
c. Hiring of OCNs is subject to review and approval by the security personnel at DLA DS
Qatar.
6. REPLACEMENT OF PERSONNEL:
a. The Government may request the Contractor to take appropriate action or remove Contractor personnel from performing under this contract if the Government believes there are problems with a Contractor employee. The KO will notify the contract manager when DLA DS Qatar believes an employee’s behavior or action is not acceptable. The Contractor shall respond within 24 hours of the request specifying the action the Contractor will take regarding the request. The Contractor shall notify the KO of what actions they will take in order to improve the employee’s performance or address any other issue raised by the Government. The Government reserves the right to have a Contractor employee removed from the premises immediately without prior notice in cases where the Contractor employees violate security protocols, willfully destroy or damage property, steals property, create a significant hazard to persons or property, impede or disrupt the performance of official duties by Government employees, possess firearms or other dangerous weapons, or are under the influence of alcohol or narcotics.
b. The Contractor shall provide replacement personnel in an expeditious manner so as not to reduce the level of service that is required to perform the requirements under the contract.
The Contractor shall replace key personnel within five (5) days of loss.
7. SPECIFIED TASKS DESCRIPTION:
a. The Contractor is expected to perform the tasks listed below to acceptable standards without continuous supervision or control by Government employees. The Contractor’s work on this contract will not require direct or indirect Government direction or supervision of its employees to protect the Government’s interest at DLA DS Qatar. The
Contractor shall be expected to carry out its contractual duties and manage the contract in its entirety through its key personnel and contract management team independently and not as an agent of the Government. This list is not all inclusive, DLA DS Qatar reserves the right to adjust duties, responsibilities, and roles as mission dictates. DLA DS Qatar retains full control and oversight of the sight, to include direct input to Contractor’s decisions and authorities.
b. DEMIL: The Contractor shall perform mutilation or DEMIL of excess DoW property at DLA DS Qatar resulting in the destruction of the property. Standards and methods of Mutilation or DEMIL will be dictated by DLA standards and SOPs.
c. Storing: The Contractor shall store DEMIL required items in a secured, separate area from other property. Government personnel will be used to maintain oversight, provide guidance on the appropriate DEMIL method. The Contractor shall palletize, warehouse, re-warehouse property on shelving/racks, or in bulk storage areas IAW prescribed storage methods.
d. Clean and maintain: The Contractor shall maintain a clean work environment. The
Contractor shall perform operator daily PMCS on the equipment provided.
e. Truck scale operation: The Contractor shall be required to operate truck scales or other weighing devices and maintain weight records.
f. MHE Operations: The Contractor shall safely load, unload, and move property utilizing various MHE. Contractor personnel will be properly trained on the equipment. The Contractor will operate a variety of Government furnished MHE varying in capacity from 4,000-50,000 pounds. The Contractor will operate equipment indoors and outdoors over paved and unpaved surfaces. The Contractor shall operate other MHE on an intermittent basis as required by workload and authorized by the COR. The Contractor shall perform daily PMCS for MHE that will be recorded in a daily log and checked on a weekly basis by the COR. The Contractor shall operate a variety of tools in connection with assigned duties. Any equipment or tools will be provided by the Government.
g. Customer Support: The Contractor shall interface with customers of DLA. The
Contractor shall perform a variety of tasks related to the receiving and issuing processes of property. This requires ability to communicate in English with customers either by phone, or in person. The Contractor shall be required to work independently. The Contractor shall elevate unresolved problems to the COR for direction or resolution.
h. Shipping/segregating/inspecting: The Contractor shall pull correct property from storage locations, and prepare property for shipment, e.g., count, pack, band, crate, or box material. The Contractor shall work in the scrap yard segregating scrap, loading, unloading, and inspect property for critical federal supply classes and hazardous materials. When issues are found the Contractor shall consult with the COR for appropriate guidance.
i. The Contractor shall participate in a Government Maintenance Readiness Meeting. The meeting will be held once a week. The Contractor shall provide a status on each piece of equipment that has been turned over for unscheduled maintenance and repair. The information and format shall be provided by the COR. The Contractor shall also provide a status on all parts on order. The Contractor shall also track and provide updates on the status of 90-day consumable/durable items. DLA DS Qatar schedules performance reviews of operations. The performance reviews cover all aspects of operations at DLA DS Qatar. Contract Managers and Site Supervisors shall attend weekly In Progress Review (IPRs), weekly status meetings, and other required meetings per the COR.
8. U.S. GOVERNMENT FURNISHED PROPERTY, MATERIALS, EQUIPMENT, AND
SERVICES (GFP/M/E/S):
a. Property: The USG will furnish the necessary workspace for the Contractor to perform services as outlined in this PWS.
b. Materials: The Government will provide office consumables, copier, facsimile machine, and paper shredder. Telephones and computers and associated connectivity will NOT be provided. The US Government will provide fuel, electricity and gases required for operation of GFE.
c. Equipment: GFE will be provided for use by the Contractor to perform this work. The GFE will include equipment listed on the provided inventory list. DLA DS Qatar will provide the Contractor a new list as the equipment changes. The Contractor will be expected to adjust and maintain/operate the new equipment as required.
d. Services: The USG will provide utilities such as electricity and water to the Contractor for use in the performance of this contract. The COR or Site Lead shall instruct employees in utilities conservation practices. The Contractor shall operate under conditions that preclude the waste of utilities, which include turning off the water faucets or valves after using the required amount.
9. CONTRACTOR FURNISHED PROPERTY, MATERIALS, EQUIPMENT, AND
SERVICES (CFP/M/E/S):
a. Property: With permission of the COR and consistent with Government and local host security requirements, the Contractor is permitted to have Contractor-owned computers, cell phones on-site and all associated costs will be the responsibility of the Contractor (US Citizens only).
b. Materials: Any Contractor provided materials shall be approved by DLA DS leadership.
c. Equipment: Any Contractor provided materials shall be approved by DLA DS leadership.
d. Services: The Contractor shall provide all supervision, quality control, trained and certified employees.
10. MHE MAINTENANCE:
a. The Contractor shall perform maintenance, repairs, and parts ordering services for all equipment at DLA DS Qatar. Equipment listing is provided by the KO.
b. The Contractor shall provide scheduled, unscheduled, cyclic, annual, preventive, and emergency maintenance and repairs for all equipment listed on the provided equipment list for DLA DS Qatar.
c. Maintenance will be conducted in an austere environment which may sometimes require extensive maintenance performed in outdoor desert elements. The Contractor will utilize existing DLA DS Qatar sites to conduct maintenance and repairs, consisting of basic overhead cover with compacted ground. Electric power, water and compressed air will be made available to the Contractor for maintenance/repair services. No equipment shall be removed from DLA DS facilities for the purpose of maintenance or repairs.
d. All repair and PMCS shall be made IAW the Original Equipment Manufacturer (OEM) manual. The Contractor shall make available to the KO or COR the status of all repair work in progress upon request. The Contractor shall be paid for the actual services provided; all repairs will require estimates to be provided to the KO or COR before work is approved for determination that funding is available. The Contractor shall not perform any unscheduled maintenance or repairs without prior consent of the KO or COR. The Contractor will be held financially responsible for any/all maintenance/repairs conducted without preapproval.
e. Parts ordered under this PWS are reimbursed at actual rates (no overhead or profit is authorized). The Contractor will have sufficient cash flow to fund approximately $100,000.00 of parts per year.
f. The Contractor shall use OEM parts in all cases. If OEM parts are found to be unavailable the Contractor shall gain permission in writing to deviate from the KO, COR, Site Lead, or Area Manager before purchasing or installing.
g. Mechanics will be ordered by TO. The Government shall have the capability of ordering mechanics to be distributed among multiple sites, depending on mission requirements.
Once a TO is released the Contractor shall have designated number of trained mechanics on-site within 30-days. The site will have a minimum of two (2) mechanics at all times there will be one mechanic on-site that specializes in electrical repair/maintenance, and one (1) mechanic shall specialize in mechanical.
h. The mechanics shall provide all maintenance for all equipment on the provided equipment list for DLA DS Qatar. Scheduled maintenance services required under this contract shall be performed as required on each piece of equipment listed on the provided equipment list. No piece of equipment shall go more than 15 days past its scheduled service date.
i. The Contractor shall confer with the COR every morning (or as scheduled by the COR) for a list of equipment repair / reported issues, and repair priorities. The mechanics will provide a status and an estimated time when the equipment will be repaired and returned to operational condition. At the close of each workday, the lead MHE mechanic will brief the COR on maintenance repairs / maintenance completed.
j. Any MHE that is not economically repairable, or the cost of repairs or maintenance exceeds the value of the vehicle, shall be reported to the COR for disposition instructions.
The mechanics will provide a status of unscheduled equipment repairs and scheduled maintenance operations to the Site Lead/COR as part of the weekly maintenance process.
Information provided will include status of equipment, parts on order, estimated part arrival, estimated maintenance completion date, etc.
k. The Contractor shall provide a listing of any required part(s) to return the equipment to safe, operational condition. The listing shall include a part number, description, and an estimated cost. The Contractor shall not purchase any part(s) without the written authorization by the KO or COR. Once the call order to purchase parts is approved, the Contractor shall provide an estimated delivery date to the KO or COR.
l. The Contractor shall perform PMCS to minimize downtime. All PMCS, including those items that have been received under warranty, shall be performed IAW OEM specifications and appropriate manufacturers’ manuals/recommended timelines. The Contractor shall not be reimbursed for services rendered outside of these timelines.
m. The Contractor will respond to corrective maintenance/repair services orders within 24 hours after receiving notification by the KO or COR that the equipment is down. The Contractor will perform a visual and/or electronic diagnostic test inspection on MHE prior to maintenance/repair being performed to determine the actual requirement. The Contractor will notify the COR of any deficiencies found during inspections or maintenance by close of business the same day. Written estimates for repairs must be presented and approved by the COR prior to any repairs being accomplished. Once approved, the Contractor will ensure that only actual work required is performed to return the MHE to a safe and operational condition.
n. Services required to affect repairs or replace unserviceable components, will have a maximum five (5) workdays repair timeframe after the equipment is turned over to the Contractor. If the repair/replacement will take longer than five (5) workdays, the Contractor shall provide the COR a written justification for the delay and an estimated date of completion. The Contractor will submit a cost estimate, broken down by labor and parts, as soon as possible, but not later than two (2) working day after request to the COR to determine if repair is economically feasible on a particular piece of equipment.
Any MHE that is not economically repairable, or the cost of repairs or maintenance exceeds the value, shall be reported to the COR for disposition instructions. Prior to proceeding with any such repair, the COR shall request a modification to the applicable task order by the KO or COR. The Contractor must request approval from the KO or COR to proceed with repairs.
o. Any deficiencies discovered by the Contractor that will result in either operator safety concerns or potential damage to equipment will be taken out of service. Such action will require the Contractor to immediately notify the COR for disposition instruction. The Contractor will perform after-repair quality inspections on equipment that receive maintenance or repairs on safety items or systems. The Contractor will provide the COR with a copy of the quality inspection report and completed work order upon completion.
The Contractor will demonstrate to the COR maintenance/repair action has been accomplished and that the equipment is operational.
p. The Contractor shall coordinate with the manufacturer’s representative on repairs of equipment and components under warranty at no additional charge to the Government.
All repairs will be done IAW OEM standards. The Contractor will adhere to all provisions of the manufacturer’s warranty during the specified operational period unless determined to be uneconomical by the Contractor and concurred with by the COR.
q. All freight costs associated with the shipment of parts for maintenance or repair services purchased under parts reimbursable CLIN will be reimbursed at cost by the Government.
Freight costs may be included with the cost of the parts or as separate items. If other than normal expediency and mode of transportation, the Contractor shall obtain the signature of the COR on the service/work order ticket approving such shipment. The Contractor shall have the part shipped by the most cost-effective method. A legible copy of the invoice for the freight cost shall be included with the invoice for the maintenance/repair performed.
r. The Contractor shall provide an experienced trained (certified) welder on an as needed basis to weld, repair and/or rebuild MHE, scrap hoppers, Shredders, shears, and other equipment. Once ordered the Contractor shall provide a certified welder and all welding equipment / supplies to bring the repair of designated equipment back to the level of its original design and operational features. No alternate modifications will be authorized.
When welding services are needed the COR shall coordinate the service with the designated contract manager on-site. The COR shall identify the required welding work.
Once notified the contract manager shall provide the COR with an estimated number of hours to perform the necessary repairs. The Contractor shall not exceed the approved estimate without written approval from the COR. The contactor shall be available to commence welding work within 72 hours after the initial notification from the COR. At the end of each day the Contractor shall provide a daily hour log to the on-site COR for approval.
s. Drain and Purge: When directed, the Contractor shall safely drain and purge into approved containers, fluids, fuel, lubricants, POL’s, and batteries. Drain and Purge also includes, properly evacuating and recovering the refrigerant (e.g., Freon) from any piece of equipment, in the possession of the Site that has completed the required screening. All hoses shall be disconnected and drained, The Contractor shall certify that each unit is 100% drained of all fluids, USG and Host installation environmental policies shall be adhered to with no exceptions to include properly storing, marking, labeling, and disposal of materials. Drain and Purge will be directed by the Site leadership on an as needed basis.
11. QUALITY ASSURANCE (QA):
The USG will evaluate the Contractor’s performance under this contract IAW the APLs listed below. All work required by the contract is subject to surveillance whether specifically identified.
DELIVERABLE
STANDARD
MEASUREMENT
UNIVERSE
PARAGRAPH
ACCEPTABLE
PERFORMANCE
METRIC
Performance of DEMIL in acceptable Manner
DEMIL is accomplished according to
DOD 4160.28
All DEMIL required property
4n, 7b, 7c Rejection of fewer than 20 items for improper demilitarization per month.
Pulling of correct property for requisitions and adequate preparation of requisitioned property for transportation
Accomplished according to
DRMS 4160.14,
Section 1, Chapter 2 and Section 2, Chapter 5; DoD 4500.9R, Part II (Cargo), and DoD 4500.9R, Part V (Customs)
All property issue actions
3a, 4e, 7g, 7h, No more than 1 reportable incidents per month
Storage of property in correct location assigned for property
Property has an assigned location, is in the proper location, and is properly stored/labeled.
Current inventory at DLA DS Qatar
3a, 7c, No more than 5 reportable incidents per month
Perform daily PMCS for MHE equipment
Daily inspection and completion of log.
All Government-furnished MHE for utilization under the contract
3b, 7d, 7f, 10 a-r.
100% All equipment has records updated prior to the use of equipment
Loading, unloading and operation of MHE in Safe and Acceptable Manner
Safe operation of MHE daily in accordance with
DRMS 4160.14
Any operation of
MHE.
4c, 7f, 10m. No more than 5 reportable incidents per month and/or more than 5 incidents requiring DLA DS Qatar personnel to stop activity or provide warnings/ directions to cease unsafe activities.
Documentation filed in appropriate location
Documentation filed in appropriate location within 15 calendar days of
All documentation received during period being inspected.
4f, 5b, 7g, 7h, 7i
No more than 5 reportable incidents per month with 100% accountability of records receipt. DRMS-I 4160.14,.
Timely and Complete Preventive Maintenance
Preventive Maintenance of All Items on Attachment 1
Completion within 15 calendar days
10 a-r No more than 3 items maintained late.
Unscheduled maintenance and repairs
MHE operational in timely manner
Completion within 72 hours after notification
10 a-r
No more than 3 items requiring maintenance or repair exceeding the timeframe per period of performance. Failure to meet APL allowed once per contract annual period of performance.
Ordering of parts and tracking orders
Place order and track delivery of order
Timeliness of order deliveries
3c, 10e, 10f, 10i-k, 10q.
No more than 40 late call order part deliveries per contract period.
On-site advisor on duty as required
Translate/advise 100% accuracy
Within 24 hours 3e, 4a, 4b, 100% of the time
Incoming/outgoing translation accuracy
Accurate translations 100% of the time
Within 24 hours 4f, 4h, 4j, 4k, 7g.
100% of the time
Monthly progress reports
Submitted on time
Within 5 days of the end of the month
4g, 11 100% of the time
Monthly correspondence status report
Submitted on time
Within 5 days of the end of the month
4g, 11. 95% of the time
Badged new representatives
Independent escorting. No badging rejections
Within 24 hours of submission
4h, 5a-c. 100% of the time
Conduct escort duties
Independent escorting of OCN contractors
Upon Request 1e, 4h, 4i, 5a-c. 100% of the time
12. SPILL RESPONSIBILITY:
The Contractor is solely responsible for all spills or leaks during the performance of this contract, which occurs because of, or is contributed to by the actions of its agents, employees, or subcontractors. The Contractor shall clean up such spills or leaks to the satisfaction of the USG in a manner that complies with applicable Federal, state, and local laws and regulations. The clean-up shall be at no cost to the USG. The Contractor shall report all such spills or leaks, regardless of their quantity, to the KO and COR immediately upon discovery. A written follow-up report shall be submitted to the KO and COR no later than 24 hours after the initial telephonic report. The written report shall be in narrative form, and as a minimum shall include the following:
1) Description of the item spilled (including identity and quantity).
2) Whether the amount spilled is Environmental Protection Agency (EPA) or Host Nation reportable, and if so, whether it was reported. The exact time and location of the spill including a description of the area involved.
3) The containment procedures that were initiated.
4) A summary of any communications the Contractor has with the press or USG officials other than the KO and COR.
5) A description of the clean-up procedures employed or to be employed at the site including the disposal location of the spill residue.
13. INVOICING INFORMATION:
The Contractor will invoice monthly through the DOW Wide Area Workflow (WAWF) system. Invoices must be submitted through WAWF IAW Defense Federal Acquisition Regulations Supplement (DFARS) 252.232-7003. Refer to https://wawf.eb.mil for additional information.
14. CONTRACT MINIMUM AND MAXIMUM:
The Contract minimum guaranteed ordering amount for each contract period of performance is $2,500 of the estimated contract amount. The maximum contract value is 200% of the cumulative estimated contract amount for all periods of performance.
15. CONTRACTOR ACCESS TO DLA DISPOSITION SERVICES SITES
Throughout the life of the contract, the Contracting Officer may authorize the Contractor to obtain a Common Access Card (CAC) to perform work under this contract. The Contractor shall provide justification for the CAC to the Contracting Officer. If a CAC is authorized, DLA Form 1728, DD Form 1172-2, CAC Justification Form, and OF306 will be submitted to the Contracting Officer for review and approval. If authorized issuance of a CAC, the Contractor is required to follow procedures identified in section 10.2.
10.1 Contractor Personnel Security Requirements (H.14)
1. Work to be performed under this contract or task order may, in full or in part, be performed at the Defense Logistics Agency (DLA) Headquarters (HQ), DLA field activity office(s), or other Federally-controlled facilities. Prior to beginning work on a contract, DLA requires all contractor personnel working on the Federally-controlled facility to have, at a minimum, an initiated National Agency Check with Written Inquiries (NACI) or NACI equivalent and favorable completion of a Federal Bureau of Investigation (FBI) fingerprint check.
2. Additionally, in accordance with Department of Defense (DoD) Regulation 5200.2-R, Personnel Security Programs, and DLA Issuance 4314, Personnel Security Program, all DoD contractor personnel who have access to Federally-controlled information systems must be assigned to positions which are designated at one of three information technology (IT) levels, each requiring a certain level of investigation and clearance, as follows:
a. IT-I for an IT position requiring a single scope background investigation (SSBI) or SSBI equivalent;
https://wawf.eb.mil/
b. IT-II for an IT position requiring a National Agency check with Law and Credit (NACLC) or NACLC equivalent; and
b. IT-III for an IT position requiring a NACI or equivalent.
Note: IT levels will be designated according to the criteria in DoD 5200.2-R.
3. Previously completed security investigations may be accepted by the Government in lieu of new investigations if determined by the DLA Intelligence Personnel Security Office to be essentially equivalent in scope to the contract requirements. The length of time elapsed since the previous investigation will also be considered in determining whether a new investigation is warranted. To assist the Government in making this determination, the contractor must provide the following information to the respective DLA Intelligence Personnel Security Office immediately upon receipt of the contract. This information must be provided for each contractor employee who will perform work on a Federally-controlled facility and/or will require access to Federally-controlled information systems:
a. Full name, with middle name, as applicable, with social security number;
b. Citizenship status with date and place of birth;
c. Proof of the individual’s favorably adjudicated background investigation or NACI, consisting of identification of the type of investigation performed, date of the favorable adjudication, name of the agency that made the favorable adjudication, and name of the agency that performed the investigation;
d. Company name, address, phone and fax numbers with email address;
e. Location of on-site workstation or phone number if off-site (if known by the time of award);
and
f. Delivery order or contract number and expiration date; and name of the contracting officer.
4. The contracting officer will ensure that the contractor is notified as soon as a determination is made by the assigned or cognizant DLA Intelligence Personnel Security Office regarding acceptance of the previous investigation and clearance level.
a. If a new investigation is deemed necessary, the contractor and contracting officer will be notified by the respective DLA Personnel Security Office after appropriate checks in DoD databases have been made.
b. If the contractor employee requires access to classified information and currently does not have the appropriate clearance level and/or an active security clearance, the DLA Intelligence Personnel Security Office will relay this information to the contractor and contracting officer for further action. Investigations for contractor employees requiring access to classified information must be initiated by the contractor Facility Security Officer (FSO).
c. The contracting officer will ensure that the respective DLA Intelligence Personnel Security Office initiates investigations for contractor employees not requiring access to classified information (i.e., IT or unescorted entry).
d. It is the contractor’s responsibility to ensure that adequate information is provided and that each contractor employee completes the appropriate paperwork, as required either by the contracting officer or the DLA Intelligence Personnel Security Office, in order to begin the investigation process for the required clearance level.
5. The contractor is responsible for ensuring that each contractor employee assigned to the position has the appropriate security clearance level.
6. The contractor shall submit each request for IT access and investigation through the contracting officer to the assigned or cognizant DLA Intelligence Personnel Security Office.
Requests shall include the following information and/or documentation:
a. Standard Form (SF) 85, Questionnaire for Non-Sensitive Positions, or the SF 86, Questionnaire for National Security Positions (see note below);
b. Proof of citizenship (i.e., an original or a certified copy of a birth certificate, passport, or naturalization certificate); and
c. Form FD-258, Fingerprint Card (however, fingerprinting can be performed by the cognizant DLA Intelligence Personnel Security Office).
(Note to 6.a above: An investigation request is facilitated through use of the SF 85 or the SF 86.
These forms with instructions as well as the Optional Form (OF) 306, Declaration for Federal Employment, which is required with submission of the SF85 or SF 86, are available at the Office of Personnel Management’s (OPM) system called Electronic – Questionnaires for Investigations Processing (e-QIP). Hard copies of the SF85 and SF86 are available at OPM’s web-site, www.opm.gov, but hard copies of the forms are not accepted.)
7. Required documentation, listed above in paragraphs 6.a through 6.c, must be provided by the contractor as directed by the contracting officer to the cognizant DLA Intelligence Personnel Security Office at the time of fingerprinting or prior to the DLA Intelligence Personnel Security Office releasing the investigation to OPM.
8. Upon completion of the NACI, NACLC, SSBI, or other sufficient, appropriate investigation, the results of the investigation will be forwarded by OPM to the appropriate adjudication facility for eligibility determination or the DLA Intelligence Personnel Security Office for review and determination regarding the applicant’s suitability to occupy an unescorted entry position in performance of the DLA contract. Contractor personnel shall not commence work on this effort until the investigation has been favorably adjudicated or the contractor employee has been waived into the position pending completion of adjudication. The DLA Intelligence Personnel Security Office will ensure that results of investigations will be sent by OPM to the Department of Defense, Consolidated Adjudications Facility (DoDCAF) or DLA Intelligence Personnel Security Office.
9. A waiver for IT level positions to allow assignment of an individual contractor employee to commence work prior to completion of the investigation may be granted in emergency situations when it is determined that a delay would be harmful to national security. A request for waiver will be considered only after the Government is in receipt of the individual contractor employee’s completed forms, the background investigation has been initiated, and favorable FBI fingerprint check has been conducted. The request for a waiver must be approved by the Commander/Director or Deputy Commander/Director of the site. The cognizant DLA Intelligence Personnel Security Office reserves the right to determine whether a waiver request will be forwarded for processing. The individual contractor employee for which the waiver is being requested may not be assigned to a position, that is, physically work at the Federally-controlled facility and/or be granted access to Federally-controlled information systems, until the waiver has been approved.
10. The requirements of this procurement note apply to the prime contractor and any subcontractors the prime contractor may employ during the course of this contract, as well as any temporary employees that may be hired by the contractor. The Government retains the right to request removal of contractor personnel, regardless of prior clearance or adjudication status whose actions, while assigned to this contract, who are determined by the contracting officer to conflict with the interests of the Government. If such removal occurs, the contractor shall assign qualified personnel, with the required investigation, to any vacancy.
11. All contractor personnel who are granted access to Government and/or Federally-controlled information systems shall observe all local automated information system (AIS) security policies and procedures. Violations of local AIS security policy, such as password sharing, performing personal work, file access violations, or browsing files outside the scope of the contract, will result in removal of the contractor employee from Government property and referral to the contractor for appropriate disciplinary action. Actions taken by the contractor in response to a violation will be evaluated and will be reflected in the contractor’s performance assessment for use in making future source selection decisions. In addition, based on the nature and extent of any violations of AIS security policy, the Government will consider whether it needs to pursue any other actions under the contract such as a possible termination.
12. The contractor may also be required to obtain a Common Access Card (CAC) or Installation Access Badge for each contractor employee in accordance with procedures established by DLA.
When a CAC is required, the contracting officer will ensure that the contractor follows the requirements of Homeland Security Presidential Directive 12 and any other CAC-related requirements in the contract. The contractor shall provide, on a monthly basis, a listing of all personnel working under the contract that have CACs.
13. Contractor personnel must additionally receive operations security (OPSEC) and information security (INFOSEC) awareness training. The DLA annual OPSEC refresher training and DLA annual INFOSEC training will satisfy these requirements and are available through the DLA Intelligence Office.
14. When a contractor employee who has been granted a clearance is removed from the contract, the contractor shall provide an appropriately trained substitute who has met or will meet the investigative requirements of this procurement note. The substitute may not begin work on the contract without written documentation, signed by the contracting officer, stating that the new contractor employee has met one of the criteria set forth in paragraphs (c), (d), or (i) of this procurement note (i.e., acceptance of a previously completed security investigation, satisfactory completion of a new investigation, or a waiver allowing work to begin pending completion of an investigation). Contractor individual employees removed from this contract as a result of a violation of local AIS security policy are removed for the duration of the contract.
15. The following shall be completed for every employee of the Government contractor working on this contract upon contract expiration. Additionally, the contractor shall notify the contracting officer immediately in writing whenever a contractor employee working on this contract resigns, is reassigned, is terminated, or no longer requires admittance to the Federally-controlled facility or access to Federally-controlled information systems.
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