Attachment 3_Past_Performance_Questionnaire.pdf

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Attached to
CRREL Elevator Maintenance and Repair Services Federal contract opportunity
Solicitation number
W913E521R0005
Issued by
Department of the Army Corps of Engineers Engineer Research and Development Center

About this file

This document contains a past performance questionnaire for a federal facilities maintenance contract. The questionnaire is to be completed by a previous client and submitted with a proposal for elevator maintenance and repair services at the U.S. Army Corps of Engineers Cold Regions Research and Engineering Laboratory facility in Hanover, New Hampshire. The services required under the contract include preventative maintenance, 24-hour repairs, materials, a mobile parts inventory, call-back services, after-hours support, maintenance program management, quality control, and on-site elevator testing. Offerors are encouraged to monitor the beta.SAM.gov website for any updates to solicitation number W913E521R0005, which is under NAICS code 811310 with a size standard of $8 million. Questions are due four calendar days before proposals and will be answered through amendments to the solicitation posted on beta.SAM.gov.

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Questions and Answers.docx DOCX document
Solicitation Amendment W913E521R00050001.pdf PDF
Solicitation W913E521R0005.pdf PDF

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Text version

NAVFAC / USACE Past Performance Questionnaire (PPQ) Form PPQ -0 (9/30/11)

Page # of #

NAVFAC/USACE PAST PERFORMANCE QUESTIONNAIRE (Form PPQ-0) CONTRACT INFORMATION (Contractor to complete Blocks 1-4)

1. Contractor Information Firm Name: CAGE Code:

Address: DUNs Number:

Phone Number:

Email Address:

Point of Contact: Contact Phone Number:

2. Work Performed as: Prime Contractor Sub Contractor Joint Venture Other (Explain) Percent of project work performed:

If subcontractor, who was the prime (Name/Phone #):

3. Contract Information Contract Number:

Delivery/Task Order Number (if applicable):

Contract Type: Firm Fixed Price Cost Reimbursement Other (Please specify):

Contract Title:

Contract Location:

Award Date (mm/dd/yy):

Contract Completion Date (mm/dd/yy):

Actual Completion Date (mm/dd/yy):

Explain Differences:

Original Contract Price (Award Amount):

Final Contract Price (to include all modifications, if applicable):

Explain Differences:

4. Project Description:

Complexity of Work High Med Routine How is this project relevant to project of submission? (Please provide details such as similar equipment, requirements, conditions, etc.)

CLIENT INFORMATION (Client to complete Blocks 5-8)

5. Client Information Name:

Title:

Phone Number:

Email Address:

6. Describe the client’s role in the project:

7. Date Questionnaire was completed (mm/dd/yy):

8. Client’s Signature:

NOTE: NAVFAC/USACE requests that the client completes this questionnaire and submits directly back to the offeror.

The offeror will submit the completed questionnaire to USACE with their proposal, and may duplicate this questionnaire for future submission on USACE solicitations. Clients are highly encouraged to submit questionnaires directly to the offeror. However, questionnaires may be submitted directly to USACE. Please contact the offeror for USACE POC information. The Government reserves the right to verify any and all information on this form.

ADJECTIVE RATINGS AND DEFINITIONS TO BE USED TO BEST REFLECT

YOUR EVALUATION OF THE CONTRACTOR’S PERFORMANCE

RATING DEFINITION NOTE

(E) Exceptional Performance meets contractual requirements and exceeds many to the Government/Owner’s benefit.

The contractual performance of the element or sub-element being assessed was accomplished with few minor problems for which corrective actions taken by the contractor was highly effective.

An Exceptional rating is appropriate when the Contractor successfully performed multiple significant events that were of benefit to the Government/Owner. A singular benefit, however, could be of such magnitude that it alone constitutes an Exceptional rating. Also, there should have been NO significant weaknesses identified.

(VG) Very Good Performance meets contractual requirements and exceeds some to the Government’s/Owner’s benefit. The contractual performance of the element or sub-element being assessed was accomplished with some minor problems for which corrective actions taken by the contractor were effective.

A Very Good rating is appropriate when the Contractor successfully performed a significant event that was a benefit to the Government/Owner. There should have been no significant weaknesses identified.

(S) Satisfactory Performance meets minimum contractual requirements. The contractual performance of the element or sub-element contains some minor problems for which corrective actions taken by the contractor appear or were satisfactory.

A Satisfactory rating is appropriate when there were only minor problems, or major problems that the contractor recovered from without impact to the contract. There should have been NO significant weaknesses identified. Per DOD policy, a fundamental principle of assigning ratings is that contractors will not be assessed a rating lower than Satisfactory solely for not performing beyond the requirements of the contract.

(M) Marginal Performance does not meet some contractual requirements. The contractual performance of the element or sub-element being assessed reflects a serious problem for which the contractor has not yet identified corrective actions. The contractor's proposed actions appear only marginally effective or were not fully implemented.

A Marginal is appropriate when a significant event occurred that the contractor had trouble overcoming which impacted the Government/Owner.

(U) Unsatisfactory Performance does not meet most contractual requirements and recovery is not likely in a timely manner. The contractual performance of the element or sub-element contains serious problem(s) for which the contractor's corrective actions appear or were ineffective.

An Unsatisfactory rating is appropriate when multiple significant events occurred that the contractor had trouble overcoming and which impacted the Government/Owner. A singular problem, however, could be of such serious magnitude that it alone constitutes an unsatisfactory rating.

(N) Not Applicable No information or did not apply to your contract Ra Rating will be neither positive nor negative.

TO BE COMPLETED BY CLIENT

PLEASE CIRCLE THE ADJECTIVE RATING WHICH BEST REFLECTS

YOUR EVALUATION OF THE CONTRACTOR’S PERFORMANCE.

1. QUALITY:

a) Quality of technical data/report preparation efforts E VG S M U N

b) Ability to meet quality standards specified for technical performance E VG S M U N

c) Timeliness/effectiveness of contract problem resolution without extensive customer guidance E VG S M U N

d) Adequacy/effectiveness of quality control program and adherence to contract quality assurance requirements (without adverse effect on performance)

E VG S M U N

2. SCHEDULE/TIMELINESS OF PERFORMANCE:

a) Compliance with contract delivery/completion schedules including any significant intermediate milestones. (If liquidated damages were assessed or the schedule was not met, please address below)

E VG S M U N

b) Rate the contractor’s use of available resources to accomplish tasks identified in the contract E VG S M U N

3. CUSTOMER SATISFACTION:

a) To what extent were the end users satisfied with the project? E VG S M U N

b) Contractor was reasonable and cooperative in dealing with your staff (including the ability to successfully resolve disagreements/disputes;

responsiveness to administrative reports, businesslike and communication)

E VG S M U N

c) To what extent was the contractor cooperative, businesslike, and concerned with the interests of the customer? E VG S M U N

d) Overall customer satisfaction E VG S M U N

4. MANAGEMENT/ PERSONNEL/LABOR

a) Effectiveness of on-site management, including management of subcontractors, suppliers, materials, and/or labor force? E VG S M U N

b) Ability to hire, apply, and retain a qualified workforce to this effort E VG S M U N

c) Government Property Control E VG S M U N

d) Knowledge/expertise demonstrated by contractor personnel E VG S M U N

e) Utilization of Small Business concerns E VG S M U N

f) Ability to simultaneously manage multiple projects with multiple disciplines E VG S M U N

g) Ability to assimilate and incorporate changes in requirements and/or priority, including planning, execution and response to Government changes E VG S M U N

h) Effectiveness of overall management (including ability to effectively lead, manage and control the program) E VG S M U N

5. COST/FINANCIAL MANAGEMENT

a) Ability to meet the terms and conditions within the contractually agreed price(s)? E VG S M U N

b) Contractor proposed innovative alternative methods/processes that reduced cost, improved maintainability or other factors that benefited the client

E VG S M U N

c) If this is/was a Government cost type contract, please rate the Contractor’s timeliness and accuracy in submitting monthly invoices with appropriate back-up documentation, monthly status reports/budget variance reports, compliance with established budgets and avoidance of significant and/or unexplained variances (under runs or overruns)

E VG S M U N

d) Is the Contractor’s accounting system adequate for management and tracking of costs? If no, please explain in Remarks section. Yes No

e) If this is/was a Government contract, has/was this contract been partially or completely terminated for default or convenience or are there any pending terminations? Indicate if show cause or cure notices were issued, or any default action in comment section below.

Yes No

f) Have there been any indications that the contractor has had any financial problems? If yes, please explain below. Yes No

6. SAFETY/SECURITY

a) To what extent was the contractor able to maintain an environment of safety, adhere to its approved safety plan, and respond to safety issues?

(Includes: following the users rules, regulations, and requirements regarding housekeeping, safety, correction of noted deficiencies, etc.)

E VG S M U N

b) Contractor complied with all security requirements for the project and personnel security requirements. E VG S M U N

7. GENERAL

a) Ability to successfully respond to emergency and/or surge situations (including notifying COR, PM or Contracting Officer in a timely manner regarding urgent contractual issues).

E VG S M U N

b) Compliance with contractual terms/provisions (explain if specific issues) E VG S M U N

c) Would you hire or work with this firm again? (If no, please explain below) Yes No

d) In summary, provide an overall rating for the work performed by this contractor. E VG S M U N

Please provide responses to the questions above (if applicable) and/or additional remarks. Furthermore, please provide a brief narrative addressing specific strengths, weaknesses, deficiencies, or other comments which may assist our office in evaluating performance risk (please attach additional pages if necessary):

Cover
TOC
TOC-Appendix
1 - Purpose, Authority, Issuance
1.6
2 - Definitions
3 - Improper Business Practices & Personal Conflicts of Interest
4 - Administrative Matters
5 - Publicizing Contract Actions
6 - Competition Requirements
7 - Acquisition Planning
8 - Required Sources of Supplies and Services
11 - Describing Agency Needs
14 - Sealed Bidding
15 - Contracting by Negotiation
15.4 Contract Pricing
16 - Types of Contracts
17 - Special Contracting Methods
19 - Small Business Program
22 - Labor Laws
23 - Environment, Energy,and Water Efficiency, Occupational Safety and Drug Free Workforce.
24 - Privacy and Freedom of Information Act
25 - Foreign Acquisition
28 - Bonds and Insurance
31 - Contract Cost Principles and Procedures
32 - Contract Financing
33 - Protests
36 - Construction and A-E
36.6 - A-E
37 - Service Contracting
42 - Contract Administration and Audit Services
43 - Contract Modifications
45 - Government Property
46 - Quality Assurance
49 - Termination of Contracts
52 - Provisions and Clauses
52.211-5001 - Variation in Estimated Quantities - Subdivided Items
52.232-5000 Payment for Materials Delivered Off-Site
52.232-5001 Continuing Contract

s

52.236-5000 Design-Build Order of Precedence
52.236-5001 Personnel, Subcontractors and Outside Associates and Consultants
52.236-5002 Government Furnished Specifications, Drawings, Surveys, and Specifications in the RFP
52.236-5003 Government Furnished Specifications and Drawings for Construction
52.236-5004 Responsibility for the Contractor for Design
52.236-5005 Warranty of Design
52.236-5006 Deviating from the Accepted Design
52.236-5007 Contractor's Role During the Design Process
52.236-5008 Value Engineering After Award
52.236-5009 Partnering
52.236-5010 Government Re-Use of Design
52.249-5000 Basis for Settlement of Proposals
APPENDIX
1-1 Process Chart for USACE Peer Review Polic y
1-2 Timeline Flowchart for USACE HCA Peer Review Policy
1-3 Acquisition Review and Approval Process
1-4 Peer Review Toolkits
Phase I Solicitation Review
Phase II Pre-Award
1-6 COR File Review Checklist
2-1 Document Review and Approval Matrix
Acqusition Plan & Strategy
Appointments
Business Cases
Congressional Notification
D&F
J&A
Misc Actions
Compliance Reviews
Peer Reviews
Waivers
Contingency Contracting Doc Review and Approval
6-1 After the Fact J&A Upward Reporting Form
6-2 Justification of Procurement Method Template
6-3 J&A Checklist & Link to DASA(P) J&A SOP 13-01
8-1 Limited Source J&A Template
15-1 D&F Sample
15-2 PPQ Instructions and Form
16-1 Appointment of Award Fee Determining Official for CPAF Contracts Checklist
17-1 D&F for NON-DOD Contracts Assisted Acquistion Template
17-2 D&F NON-DOD Directed Acquisitions
24-1 PII Language
24-2 PII Breach Contract Language
33-1 (A, Part 3) Contract Requests, Claims and Appeals
36-1 Development, Review and Approval of IGE Matrix
37-1 Acquisition Strategy Content Guide and Checklist

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