Attachment 3 Past Performance Questionnaire.docx

DOCX document 32 KB Posted

Attached to
Grounds Maintenance Services Federal contract opportunity
Solicitation number
FA480921Q0002
Issued by
Department of the Air Force Air Combat Command

About this file

This document contains a past performance questionnaire for a grounds maintenance services contract opportunity. The opportunity is for grounds maintenance services at Seymour Johnson Air Force Base in North Carolina, including maintenance of improved, semi-improved, and unimproved areas as well as potential maintenance of airfield areas. Respondents are to evaluate offerors on a scale of Exceptional to Unsatisfactory across various performance criteria during the past year including compliance with requirements, personnel qualifications, foreign object damage prevention, management and supervision, subcontractor performance, pricing data, complaint resolution, deficiency correction, quality control, recordkeeping, responsiveness, and overall quality of service. The questionnaire requests details on any discrepancies, letters of concern or cure notices received under prior contracts as well as whether the respondent would award future contracts to the offeror.

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Attachment 2 Wage Determination 2015-4379 Rev 13.pdf PDF
Attchment 1 Grounds PWS -11 DEC 20.doc DOC document
Solicitation - FA480921Q0002.pdf PDF
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Text version

FA480921Q0002

Attachment 3

PAST PERFORMANCE QUESTIONNAIRE

The below-named contractor/offeror is being considered for award of a contract for Grounds Maintenance Services at Seymour Johnson AFB, NC. A primary consideration in our selection process is the contractor’s history of performance of similar efforts. Please make every effort to be thorough in your answers/comments. Completed questionnaires can be returned via email to the following:

Phone:(919) 722-1553 / (919) 722-1762
EMAIL: ethan.phillips.5@us.af.mil / michael.demers.4@us.af.mil

A. GENERAL INFORMATION

Offeror’s Name:_______________________________________________________________________________

Address:_______________________________________________________________________________

Telephone Number:________________________ Point of Contact:______________________________________

B. RESPONDENT INFORMATION

Name:_____________________________________ Title:_____________________________________________

Organization & Address:_________________________________________________________________________

Telephone: ___________________ FAX:__________________ Email:___________________________________

C. CONTRACT INFORMATION

Contract Title:_________________________________________________________________________________

Period of Performance:__________________________ Contract Number:_________________________________

Total contract value, including all modifications and options:____________________________________________

Annual contract expenditures:_____________________________________________________________________

Number of acres: IMPROVED_____________ SEMI-IMPROVED____________ UNIMPROVED____________

Maintenance of the Airfield included YES_________ NO___________ If Yes, Number of Acres_______________

Description of contract effort:_____________________________________________________________________

D. PERFORMANCE INFORMATION

The Air Force will use your survey responses to determine the level of confidence, based on the offeror’s past performance record, concerning the offeror’s ability to successfully perform our requirement in accordance with the contract. Please assign the following performance level codes to each of the questioned areas listed below based on the contractor’s performance at your organization or installation. The confidence codes selected will indicate the performance in each area.

RESPONDENT WILL NOT FURNISH ANY PAST PERFORMANCE INFORMATION TO OFFEROR SUBMITTING A PROPOSAL FOR THIS SOLICITATION.

Please indicate your satisfaction with the contractor’s performance by circling the appropriate code using the scale provided to the right of each question. This scale is defined as follows:

CODE
PERFORMANCE LEVEL
E
EXCEPTIONAL - Performance meets contractual requirements and exceeds many to the Government’s benefit. The contractual performance of the element or sub- element being evaluated was accomplished with few minor problems for which corrective actions taken by the contractor were highly effective.
VG
VERY GOOD - Performance meets contractual requirements and exceeds some to the Government’s benefit. The contractual performance of the element or sub- element being evaluated was accomplished with some minor problems for which corrective actions taken by the contractor were effective.
S
SATISFACTORY – The contractor’s performance meets contractual requirements. The contractual performance contained some minor problems for which corrective actions taken by the contractor appear or was satisfactory.
M
MARGINAL - Performance does not meet some contractual requirements. The contractual performance of the element or sub-element being evaluated reflects a serious problem for which the contractor has not yet identified corrective actions. The contractor’s proposed actions appear only marginally effective or were not fully implemented.
U
UNSATISFACTORY – Performance does not meet most contractual requirements and recovery is not likely in a timely manner. The contractual performance contains serious problem(s) for which the contractor’s corrective actions appear or were ineffective.
N/A
NOT APPLICABLE - Unable to provide a score.

Please provide detailed narrative comments to support your ratings. At a minimum, please discuss each response for which you indicated US (Unsatisfactory) in response to the questions below (use additional sheets, if necessary) and any performance problems, the contractor’s solutions, and if the solution resolved the problem.

E. PERFORMANCE EVALUATION AREAS

Please use the above ratings and their assigned definitions to describe the offeror’s performance in the following areas:

1. Contractor’s overall compliance with the requirements of your Performance Work Statement, Statement of Work, specifications, or other similar documents.
E
VG
S
US
M
N/A
2. Contractor assigned personnel with the required skills (e.g. planting, irrigation, mowing, etc.) to accomplish the work.
E
VG
S
US
M
N/A
3. Contractor’s compliance with Foreign Object Damage (FOD) standards, in direct relation to the Airfields.
E
VG
S
US
M
N/A
4. Contractor provided experienced managers and supervisors with the technical and administrative abilities needed to meet contract requirement.
E
VG
S
US
M
N/A
5. Contractor hired experienced subcontractors.
E
VG
S
US
M
N/A
6. Contractor provided well-substantiated pricing data for change orders.
E
VG
S
US
M
N/A
7. Contractor resolved customer complaints in a reasonable and cooperative manner.
E
VG
S
US
M
N/A
8. Contractor’s willingly and effectively corrected identified deficiencies.
E
VG
S
US
M
N/A
9. Contractor provided an acceptable quality control plan ensuring identified deficiencies were corrected prior to Government inspection.
E
VG
S
US
M
N/A
10. Contractor maintained records/reported data/submitted required reports.
E
VG
S
US
M
N/A
11. Contractor’s overall management and responsiveness
E
VG
S
US
M
N/A
12. Overall quality of service
E
VG
S
US
M
N/A

COMMENTS/REMARKS_____________________________________________________________________

1. If a government contract, did the contractor receive any Contract Discrepancy Reports, Letters of Concern, or Cure Notices?_____________ If yes, please describe (including number of instances):

2. If given the opportunity, would you award another contract to this contractor?_______

Please explain response below:

3. How would you rate the contractor’s overall performance: S (Satisfactory) US (Unsatisfactory)

Signature of Respondent___________________________________ Date____________

Job Title:________________________________________________________________

Thank you for taking the time to complete this questionnaire.

LEGEND OF TERMS

OFFEROR: The contractor for which past performance is being evaluated

SOLICITATION NUMBER: The procurement document number the government uses to identify a specific Request for Proposal (RFP)

RESPONDENT: The person and/or organization evaluating past performance

CONTRACT NUMBER: If the offeror had a contract or purchase order with your company/firm, the identifying contract number associated with awarded contract/purchase order

CONTRACT TITLE: Project title of work performed

CONTRACT VALUE: Contract/purchase order total dollar value, including all modifications and options

File details come from the government source that posted it. Updated .