Attachment 3 - Past Performance Questionaire.docx

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Attached to
FA561325Q0032, 86 MXG C-130 Wash & Lube Services Contract III
Solicitation number
FA561325Q0032
Issued by

About this file

This document is a Past Performance Questionnaire (PPQ) for the FA561325Q0032 solicitation for C-130 Aircraft Wash & Lube Services at Ramstein Air Base in Germany. The PPQ is designed to collect detailed performance feedback from previous contractors or clients, with ratings across ten key performance areas including service turnaround times, technical compliance, personnel qualifications, communication effectiveness, and overall contract performance. Respondents are asked to rate performance using a matrix ranging from Exceptional (E) to Unsatisfactory (U), with an option for Neutral (N) ratings.

The solicitation requires contractors to complete and return the PPQ prior to the offer due date of 24 October 2025, with submission directed to Ms. Petra Scholl or TSgt Carleen Clinger via email. A mandatory site visit is scheduled for 06 October 2025 at 1300 hours CEST at Ramstein Air Base, with interested parties required to confirm attendance by 0900 hours CEST on 03 October 2025. Attendees must bring appropriate identification, with U.S. citizens needing passports and social security numbers, and German nationals requiring national ID or passport. The solicitation is issued by the Department of the Air Force, United States Air Forces in Europe - Air Forces Africa.

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PAST PERFORMANCE QUESTIONNAIRE (PPQ)

This PPQ is for the solicitation (No. FA561325Q0032) of 86th MXG C-130 Aircraft Wash & Lube Services III at Ramstein Air Base (AB).

A. GENERAL INFORMATION:

Contractor’s Name

Contractor’s Address

Contractor’s Telephone # (add country code)

Contractor’s Email Address

Contractor’s Point of Contact (POC)

Brief Description of Work (services conducted)

Aircraft Serviced

Contract Number

Contract Amount

Contract Period or Dates of Performance

Contract Place of Performance

Contractor performed as the Prime Contractor Sub-Contractor Key Personnel.

To be completed by the respondent and returned directly to the Contracting Office.

Respondent’s Name

Respondent’s Title

Respondent’s Address

Respondent’s Telephone # (add country code)

Respondent’s Email Address

C. RETURN COMPLETED SURVEY FORM PRIOR TO OFFER DUE DATE OF 24 October 2025.

Ms. Petra Scholl petra.scholl.de@us.af.mil or TSgt Carleen Clinger at carleen.clinger@us.af.mil Place an “X” in the appropriate column using the definitions matrix below and please provide a narrative explanation for any rating given.

E
G
S
M
U
N
Exceptional
Good
Satisfactory
Marginal
Unsatisfactory
Neutral
Performance meets contractual requirements with many exceeded to your organization’s benefit. The contractual performance of the element or sub-element being assessed was accomplished with no more than a few minor problems for which corrective actions taken by the contractor were highly effective.
Performance meets contractual requirements with some exceeded to your organization’s benefit. The contractual performance of the element or sub-element being assessed was accomplished with no more than some minor problems for which corrective actions taken by the contractor were effective.
Performance meets contractual requirements. The contractual performance of the element or sub-element contains some minor problems for which corrective actions taken by the contractor were satisfactory.
Performance does not meet some contractual requirements. The contractual performance of the element or sub-element being assessed reflects a serious problem for which the contractor has not yet identified corrective actions or the contractor’s proposed actions appear only marginally effective or were not fully implemented.
Performance does not meet most contractual requirements and recovery is not likely in a timely manner. The contractual performance of the element or sub-element contains a serious problem(s) for which the contractor’s corrective actions appear or were ineffective.

Performance was not observed or not applicable to the current effort being reported against.

Place an “X” in the appropriate column using the definitions matrix above.

The contractor:
E
G
S
M
U
N
1.
Has the offeror met required service turnaround times?
2.
Has the offeror demonstrated the ability to comply with the applicable technical orders required to render services in a timely fashion?
3.
Has the offeror demonstrated the ability to provide qualified personnel (to include security and proper skill levels)
4.
Has the offeror demonstrated the ability to retain qualified personnel?
5.
Has the offeror demonstrated the ability to communicate and resolve technical problems timely and thoroughly?
6.
How would you rate the contractor's overall performance?
7.
Was the contractor ever issued a cure or show cause notice under the referenced contract?

If yes, explain outcome in “other remarks.”

YES / NO

8.
Did the contractor ever damage an aircraft or Government Furnished Equipment (GFE)?

If yes, explain the type(s) of damage and what resulted from the damage in “other remarks.”

YES / NO

9.
For US Government contracts only: Is the contractor rated in CPARS?
YES / NO
10.
Would you award another contract to this contractor? If not, explain in “remarks.”
YES / NO

Strengths:

Weaknesses:

Other Remarks:

File details come from the government source that posted it. Updated .