Attachment 3 MCM 4.0 Appendix B - REO Steps In HRSR.pdf
PDF 80 KB Posted
- Attached to
- 4. 0 Mortgagee Compliance Manager (MCM) Services
- Solicitation number
- Solicitation_86616025R00002
About this file
This document is a detailed state diagram illustrating the HUD (Housing and Urban Development) process for managing Real Estate Owned (REO) properties through various stages from pre-conveyance to final reconciliation. The diagram meticulously maps out the workflow steps, including initial inspection, clean-out, appraisal, listing, sale, and closing, with specific roles and actions for different personnel such as FSM1 (Field Service Manager), AM1 (Asset Manager), MCM (Mortgagee Compliance Manager), and others.
The diagram includes a comprehensive "Table of Reasons a Case can be Held off Market (HOM)" which outlines 20+ specific codes for why a property might be temporarily removed from sale, such as mortgagee indemnification, awaiting redemption, adverse occupants, environmental cleanup, or government use. Each step in the process has defined sub-states and events, with clear instructions on how and when cases can move between different stages, including automated and manual promotion criteria, required documentation, and approval processes for inspections, appraisals, and sales.
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Text version
Acquisition
Disposition Pending
3A
HUD Detail Steps - State DiagramConveyance
Appraisal Complete
Ready-to-Show Condition
1C
Clean-out Complete
1B
Initial Inspection (HPIR) Complete
1A
Pre-Conveyance
INS1
Assigned
FSM1 asks INS1 to do Inspection
INS1 does Initial
Inspection Inspection Needs Approval
FSM1 Approves inspection
FSM1 Rejects Inspection
FSM1 promotes to Step 1A
INS1
Assigned
AM1 asks INS1 to do Inspection
INS1 does
AM
Inspection Inspection Needs Approval
AM1 Approves Inspection
AM1 Rejects Inspection
AM Inspection Complete
APP1
Assigned
AM1 asks APP1 to do Appraisal
APP1 does Appraisal Appraisal Needs Approval
AM1 Approves Appraisal & promotes to Step 2
AM1 Rejects Appraisal
FSM1 adds Disposition Plan to be held off market (see “Table of Reasons…(HOM)” at right for HOM codes & optional forms and approvals) FSM1 promotes to Step 3A
Due to bad condition:
Due to bad condition, AM1 adds Disposition Plan to be held off market & promotes to Step 3A
AM1 adds Disposition Plan & promotes to Step 3A
Title Package Complete
MCM adds Title Info.
& uploads Title Pkg.
Title Approved
Within 30 days of Acquisition, Title info.
must be entered and
Title approved
HUD pays claim through A43EDI If no A43C errors present Programmatically promote to Step 1 Otherwise for some A43C soft error codes:
MCM works with Mortgagee to fix soft errors MCM manually promotes to Step 1 FSM programmatically assigned when promoted
Mortgagee initiates claim through A43C
MCM reviews Form 27011A MCM fills in 27011A Review Date MCM optionally uploads 27011A form.
Claim Review Complete
After Acquisition If “27011A Claim
Review Complete” = N
27011B,C,D Claim Review
Completed
MCM uploads 27011B,C,D form & sets Review Date
MCM Approves Title
FSM1 cleans out house FSM1 promotes to Step 1B
FSM1 prepares and/or signs off Property Condition Report (PCR) and promotes to Step 1C (AM is programmatically assigned)
AM1 does AM inspection
MCM1 adds Disposition Plan to be held off market (see “Table of Reasons…(HOM)” at right for HOM codes & optional forms and approvals) MCM1 promotes to Step 3A or Due to administrative action:
FSM1 does Initial inspection (Note: if inpection is not finished within 48 hours, GTR has to either extend the deadline or assign a new FSM)4
4/23/2013
Disposition Pending
3A
Sub-State
Legend:
‘sub-state’ of object final state initial state event event
Ready to List
Held Off Market
Direct Sale
Reconveyed to Mortgagee
(Contract Area=HD) if HOM = 3 reconvey to mortgagee
Listed for Sale
Preliminary Offer
Sales Offer
Sale Closed
Reconciled
Primary State ‘primary state’ of object
Bids are entered via Listing Site.
Bidding period ends.
AM1 accepts best bid, adds Preliminary Acceptance & promotes to Step 7 if HOM = 9, AM2 approves Disposition AM1/2 promotes to Step 4 if HOM = N, AM2 approves Disposition AM1/2 promotes to Step 5
AM1/2 adds Preliminary Acceptance & adds Purchaser & promotes to Step 7 if HOM not= N & not= 9 Supervisor approves Disp.
xM1/2 promotes to Step 3
Table of reasons a case can be Held off Market (HOM) and what Roles can do that.
GTR
HOM HOM --- Who Can Set --- Appr.
Code Description FSM1 AM1 MCM1 Req.
1 Mortgagee Indemnify * 2 Awaiting Redemption * * 3 Reconvey to Mortgagee (a) * 4 Programmed for Rent * * 5 Adverse Occupants * * 6 Mortgagee Action Req.(b) * 7 Req for Reconvey (c) * * * 9 Offered Direct Sale * 11 Occupied Convey. Proc. * 13 Failing IIF * 14 $1 Home Prelim. * 15 Gov/NonProfit Prelim * 16 HUD Title Action Req. * * 20 ACA Waiting Closing * 21 ACA Awaiting Reconc. * BH BioHazard (d) * C 312's Needing Info. * * D Disaster Relief * DM Demolition (e) * EC Environmental Cleanup * G Government Use * * * LP Lead Based Paint * N Not Held Off Market * O Occupied Sale PM Program Mandate * * * *
Notes:
(a) Requires Reconveyance Info. Screen to be filled in
(b) Requires Mortgagee Action Info Screen to be filled in
(c) Requires MCM approval as well (case stays in Step 3a)
(d) Requires Biohazard Info Screen to be filled in
(e) Requires Demolition/Repairs Screen to be filled in
Reanalyze Case and if the problem or situation that caused it to be moved to Held Off Market state has been rectified then return to appropriate prior step.
if closing date extension needed AM1 adds Contract Extension
AM1 adds Sales Contract & promotes to Step 8
INS1
Assigned
AM1 asks INS1 to do Closing AM Inspection
Inspection Needs Approval
AM1 Approves Inspection
AM1 Rejects Inspection
Closing AM Insp.Complete
AM1 does Closing AM Inspection
CL adds Closing Date to Contract Form & uploads Sales Contract Document
Contract Complete
CL uploads HUD-1 Settlement Document
HUD-1 Doc.
Uploaded
CL sends HUD-1 to AM1 who uploads HUD-1 Settlement Document
Sytem reconciles sale proceeds & automatically promotes to Step 10 when Fedwire Amount from SAMS matches the Total Settlement Amount (System Total)
AM1 reviews uploaded HUD-1 Settlement Document & populates P260 HUD-1 Screen AM1 continues to update/add HUD-1 forms until status = “Closing Confirmed” which automatically promotes case to Step 9
INS1 does AM Inspection
If disposition list date > current date. then case automatically promoted to Step 6 on list date;
Otherwise AM1 manually promotes to Step 6
4/23/13
File details come from the government source that posted it. Updated .