ATTACHMENT 3 - ICT A.R.S. - Revised Sec. 508 of Rehab. Act - Software Maintenance Services.pdf
PDF 466 KB Posted
- Attached to
- IDEA SOFTWARE FOR DLA INFORMATION OPERATIONS Federal contract opportunity
- Solicitation number
- SP4701-26-Q-0079
- Issued by
- Defense Logistics Agency
About this file
This is an ICT Accessibility Requirements Statement establishing accessibility standards for Software Maintenance Services under the Revised Section 508 of the Rehabilitation Act. The document outlines mandatory technical and functional performance criteria that support documentation and services must meet to ensure compliance with federal accessibility standards.
The technical criteria require that ICT support services—including help desks, call centers, training services, and automated self-service technical support—conform to Chapter 6 of the Revised 508 Standards. Support services must provide information on accessibility and compatibility features and accommodate the communication needs of individuals with disabilities through direct provision or referral to a point of contact. Functional performance criteria mandate that ICT provide alternative modes of operation for users with various disabilities, including those without vision, with limited vision, without color perception, without hearing, with limited hearing, without speech capability, with limited manipulation or reach and strength, and with limited cognitive, language, or learning abilities. The document directs that these Accessibility Requirements be incorporated into solicitation requirements documents (SOO, SOW, PWS, etc.). The document is controlled by DLA DCSO Philadelphia and marked as Controlled Unclassified Information (CUI) with display-only distribution restrictions. The point of contact is Donald Hinkson at Donald.Hinkson@dla.mil or 215-737-4337.
View the file
Other files for this federal contract opportunity
| File | Type | Posted |
|---|---|---|
| ATTACHMENT 2 - VPAT 2.4.pdf | ||
| ATTACHMENT 1 - BOM - IDEA SW.xlsx | XLSX spreadsheet | |
| ATTACHMENT 4 - REDACTED JA - IDEA SW.pdf | ||
| RFQ - SP4701-26-Q-0079 - IDEA SW.pdf |
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Text version
ICT Accessibility Requirements Statement per the Revised Section 508 of the Rehabilitation Act
Software Maintenance Services ICT Support and Services
Technical Criteria:
E208.1 General -
Where an agency provides support documentation or services for ICT, such documentation and services shall conform to the requirements in Chapter 6.
E601.1 Scope -
The technical requirements in Chapter 6 shall apply to ICT support documentation and services where required by 508 Chapter 2 (Scoping Requirements), 255 Chapter 2 (Scoping Requirements), and where otherwise referenced in any other chapter of the Revised 508 Standards or Revised 255 Guidelines.
E603.1 General -
ICT support services including, but not limited to, help desks, call centers, training services, and automated self-service technical support, shall conform to 603.
E603.2 Information on Accessibility and Compatibility Features -
ICT support services shall include information on the accessibility and compatibility features required by 602.2.
E603.3 Accommodation of Communication Needs -
Support services shall be provided directly to the user or through a referral to a point of contact. Such ICT support services shall accommodate the communication needs of individuals with disabilities.
Functional Performance Criteria:
301.1 Scope - The requirements of Chapter 3 shall apply to ICT where required by 508 Chapter 2 (Scoping Requirements), 255 Chapter 2 (Scoping Requirements), and where otherwise referenced in any other chapter of the Revised 508 Standards or Revised 255 Guidelines.
302.1 Without Vision - Where a visual mode of operation is provided, ICT shall provide at least one mode of operation that does not require user vision.
302.2 With Limited Vision - Where a visual mode of operation is provided, ICT shall provide at least one mode of operation that enables users to make use of limited vision.
302.3 Without Perception of Color - Where a visual mode of operation is provided, ICT shall provide at least one visual mode of operation that does not require user perception of color.
302.4 Without Hearing - Where an audible mode of operation is provided, ICT shall provide at least one mode of operation that does not require user hearing.
302.5 With Limited Hearing - Where an audible mode of operation is provided, ICT shall provide at least one mode of operation that enables users to make use of limited hearing.
302.6 Without Speech - Where speech is used for input, control, or operation, ICT shall provide at least one mode of operation that does not require user speech.
302.7 With Limited Manipulation - Where a manual mode of operation is provided, ICT shall provide at least one mode of operation that does not require fine motor control or simultaneous manual operations.
302.8 With Limited Reach and Strength - Where a manual mode of operation is provided, ICT shall provide at least one mode of operation that is operable with limited reach and limited strength.
302.9 With Limited Language, Cognitive, and Learning Abilities - ICT shall provide features making its use by individuals with limited cognitive, language, and learning abilities simpler and easier.
Instructions The Accessibility Requirements Report should be incorporated into the solicitation requirements document (SOO, SOW, PWS, etc.). Please go to the Revised 508 Standards Toolkit (https://section508.gov/manage/program-roadmap) for further information on the procurement process.
CUI
Controlled by: DLA DCSO Philadelphia CUI Category: General Procurement and Acquisition / Source Selection Information see FAR 2.101 & 3.104 Distribution/Dissemination Controls: DISPLAY ONLY POC: Donald.Hinkson@dla.mil / 215-737-4337 http://159.142.191.71:8091/ict-accessibility#e208_1_general http://159.142.191.71:8091/ict-accessibility#e208_1_general http://159.142.191.71:8091/ict-accessibility#e603_1__e603_2__e603_3 http://159.142.191.71:8091/ict-accessibility#e603_1__e603_2__e603_3 http://159.142.191.71:8091/ict-accessibility#e603_1__e603_2__e603_3 http://159.142.191.71:8091/ict-accessibility#e301_1 http://159.142.191.71:8091/ict-accessibility#e302_1 http://159.142.191.71:8091/ict-accessibility#e302_1 http://159.142.191.71:8091/ict-accessibility#e302_1 http://159.142.191.71:8091/ict-accessibility#e302_1 http://159.142.191.71:8091/ict-accessibility#e302_1 http://159.142.191.71:8091/ict-accessibility#e302_1 http://159.142.191.71:8091/ict-accessibility#e302_1 http://159.142.191.71:8091/ict-accessibility#e302_1 http://159.142.191.71:8091/ict-accessibility#e302_1 https://section508.gov/manage/program-roadmap
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