ATTACHMENT 3 - ICT A.R.S. - Revis...ct - Software Maintenance Services.pdf

PDF 52 KB Posted Aug 14, 2026

Attached to: IQVIA PHARMACEUTICAL/SURGICAL/MEDICAL DEVICE & SUPPLY SALES DATA FOR DEFENSE LOGISTICS AGENCY (DLA) TROOP SUPPORT, MEDICAL DIRECTORATE
Solicitation number: SP4701-26-Q-0188
Issued by: Defense Logistics Agency

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Written by GovTribe AI · Aug 14, 2026

This document is an ICT Accessibility Requirements Statement per the Revised Section 508 of the Rehabilitation Act, specifically addressing Software Maintenance Services.

The document establishes accessibility standards that ICT support and services must meet, organized into technical criteria and functional performance criteria. Technical requirements mandate that support documentation and services conform to Chapter 6 standards, with applicability to help desks, call centers, training services, and automated self-service technical support. Support services must provide information on accessibility and compatibility features, and shall accommodate communication needs of individuals with disabilities through direct user contact or referral to appropriate points of contact. Functional performance criteria require that when visual modes of operation are provided, ICT shall offer alternative modes that do not require vision; similarly, audible modes must have alternatives that do not require hearing. Additional requirements address color perception, speech input, manual manipulation, reach and strength, and language/cognitive/learning abilities. The document directs that these accessibility requirements be incorporated into solicitation requirements documents (SOO, SOW, PWS, etc.) and references the Revised 508 Standards Toolkit at https://section508.gov/manage/program-roadmap for further procurement guidance.

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Other files

File	Type	Posted
SP4701-26-Q-0188 0001.pdf	PDF	Aug 19, 2026
Attachment 1 - IQVIA BoM.xlsx	XLSX spreadsheet	Aug 14, 2026
Attachment 5 - SP4701-26-Q-0188 Question Template.xlsx	XLSX spreadsheet	Aug 14, 2026
SP4701-26-Q-0188 .pdf	PDF	Aug 14, 2026
Attachment 2 - VPAT 2.4.pdf	PDF	Aug 14, 2026
Attachment 4 - Redacted JA.pdf	PDF	Aug 14, 2026

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File details come from the government source that posted it. Updated Aug 14, 2026.