ATTACHMENT 3 - ICT A.R.S. - Revis...ct - Software Maintenance Services.pdf

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Attached to
FDB MedKnowledge Drug Pricing Data Subscription
Solicitation number
SP4701-26-Q-0141-0003
Issued by

About this file

This document is an ICT Accessibility Requirements Statement per the Revised Section 508 of the Rehabilitation Act, specifically addressing Software Maintenance Services.

The document establishes technical and functional criteria that ICT support services must meet to comply with federal accessibility standards. Technical criteria require that support documentation and services for ICT conform to Chapter 6 requirements, with specific application to help desks, call centers, training services, and automated self-service technical support. Support services must provide information on accessibility and compatibility features, and shall accommodate communication needs of individuals with disabilities through direct user contact or referral to appropriate points of contact. Functional performance criteria mandate that when visual, audible, or manual modes of operation are provided, ICT shall offer alternative modes supporting users with limited or no vision, limited hearing, inability to perceive color, inability to hear, speech limitations, limited manipulation capabilities, and limited cognitive, language, and learning abilities. The document includes hyperlinks to the Revised 508 Standards Toolkit for additional procurement guidance and directs that these accessibility requirements be incorporated into solicitation documents such as Statements of Objectives, Statements of Work, and Performance Work Statements.

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File Type Posted
SP4701-26-Q-0141 0003.pdf PDF
SP4701-26-Q-0141 0002.pdf PDF
Attachment 1 - FDB BoM.xlsx XLSX spreadsheet
SP4701-26-Q-0141 0001.pdf PDF
SP4701-26-Q-0141 KO signed.pdf PDF
ATTACHMENT 5 - 2023 FDB Sites.pdf PDF

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