ATTACHMENT 3 - ICT A.R.S. - Revis...ct - Software Maintenance Services.pdf
PDF 52 KB Posted
- Attached to
- FDB MedKnowledge Drug Pricing Data Subscription
- Solicitation number
- SP4701-26-Q-0141-0003
- Issued by
-
Defense Logistics Agency
About this file
This document is an ICT Accessibility Requirements Statement per the Revised Section 508 of the Rehabilitation Act, specifically addressing Software Maintenance Services.
The document establishes technical and functional criteria that ICT support services must meet to comply with federal accessibility standards. Technical criteria require that support documentation and services for ICT conform to Chapter 6 requirements, with specific application to help desks, call centers, training services, and automated self-service technical support. Support services must provide information on accessibility and compatibility features, and shall accommodate communication needs of individuals with disabilities through direct user contact or referral to appropriate points of contact. Functional performance criteria mandate that when visual, audible, or manual modes of operation are provided, ICT shall offer alternative modes supporting users with limited or no vision, limited hearing, inability to perceive color, inability to hear, speech limitations, limited manipulation capabilities, and limited cognitive, language, and learning abilities. The document includes hyperlinks to the Revised 508 Standards Toolkit for additional procurement guidance and directs that these accessibility requirements be incorporated into solicitation documents such as Statements of Objectives, Statements of Work, and Performance Work Statements.
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Other files
| File | Type | Posted |
|---|---|---|
| SP4701-26-Q-0141 0003.pdf | ||
| SP4701-26-Q-0141 0002.pdf | ||
| Attachment 1 - FDB BoM.xlsx | XLSX spreadsheet | |
| SP4701-26-Q-0141 0001.pdf | ||
| SP4701-26-Q-0141 KO signed.pdf | ||
| ATTACHMENT 5 - 2023 FDB Sites.pdf |
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