Attachment 3. Technical Factors.pdf
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- Attached to
- C2 System Preventive Maintenance - Travis AFB CA
- Solicitation number
- FA442726Q1072
About this file
This is a Technical Factors evaluation document for a federal contract opportunity (FA442726Q1072) for maintenance and repair services of the Deployment/Reception C2 System at Travis Air Force Base, California.
Offerors must address five technical factors demonstrating their capability to satisfy contract requirements within a 10-page response limit. Factor 1 requires corrective maintenance and response times, including telephone support with a three-hour response window and on-site dispatch of qualified technicians within 48 hours if remote resolution is not possible. Factor 2 addresses parts and loaner equipment, mandating pre-approval from 60 LRS/LGRD before purchasing repair parts and requiring functionally equivalent loaner equipment for Critical Equipment that cannot be repaired within 72 hours. Factor 3 requires the contractor to provide modified system software code to the Government Point of Contact in non-proprietary formats such as CD/DVD. Factor 4 mandates coordination with 60 Civil Engineer Squadron (60 CES) for all electrical work, which must be performed by certified electricians. Factor 5 requires coordination with 60 Communication Squadron (60 CS) and 60 Logistics Readiness Squadron (60 LRS) IT Section for communication lines, network equipment, and dedicated system computer repairs. Additionally, all equipment, software, and accessories must be vetted through the 60th Communications Wing Cybersecurity Office via the Cyberspace Infrastructure Planning System and must comply with Air Force and Department of Defense Information Assurance rules, regulations, and Section 889 of the 2019 National Defense Authorization Act prohibitions on certain equipment and security certifications.
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Text version
FA442726Q1072 – TECHNICAL FACTORS
Instruction: Offerors must provide a response to how the following technical factors/subfactors will be fulfilled. The response must be sufficient to assess the offeror’s technical capability in how they will satisfy the requirements of the Maintenance and Repair for Deployment/Reception C2 System at Travis Air Force Base, CA. Response shall not exceed 10 pages.
Factor 1: Corrective Maintenance and Response Times (PWS para. 3.1) The contractor shall provide technical support and corrective maintenance to restore system functionality.
• Telephone Support: The contractor shall provide a telephone support number and respond to service calls within three (3) hours.
• On-Site Support: If an issue cannot be resolved remotely, the contractor shall dispatch a qualified technician to arrive on-site within 48 hours of the initial service call.
Factor 2: Parts and Loaner Equipment (PWS para. 3.2) The contractor shall obtain pre-approval of 60 LRS/LGRD before purchasing any parts required for repairs. If a piece of Critical Equipment cannot be repaired within 72 hours, the contractor shall provide functionally equivalent loaner equipment until the original equipment is restored to full functionality.
Factor 3: Software Support (PWS, para. 3.3) The contractor shall provide any modified system software code to the Government POC in a non-proprietary format (e.g., on a CD/DVD).
Factor 4: Electrical Support (PWS, para. 3.4) The contractor shall coordinate with 60 CES whenever there is any electrical work that needs to be accomplished. All electrical work shall be accomplished by a certified electrician.
Factor 5: Communication Network Support (PWS para. 3.5) The contractor shall coordinate with 60 Communication Squadron (60 CS) and 60 Logistics Readiness Squadron (60 LRS) IT Section whenever communication lines, network equipment, and dedicated system computers require repairs. Prior to purchase parts for repair equipment, software, and accessories necessary for the Deployment/Reception Command and Control System must be vetted through the 60th Communications (CS) Wing Cybersecurity Office (WCO) via a Cyberspace Infrastructure Planning System (CIPS). The equipment, software, and features/functions must comply with all Air Force and DoD Information Assurance (IA) rules, regulations and Section 889 of the John S. McCain National Defense Authorization Act of 2019 (NDAA), Prohibition on “Security Prohibitions and Exclusion Representations and Certifications” as defined at 48 C.F.R. par. 52.240-90”.
File details come from the government source that posted it. Updated .